Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
07/01/2010
 A few issues...... the biggest being the fact the vehicle was brand new it has had a shake in the steering wheel as well as the whole vehicle. you can visually see and feel the steering wheel shake while driving. had it into the dealership on many occasions, they balances the tires, checked the wheels, guarenteed me it was the tires, replaced 2 and said all fixed! nope annoyed that this was the 5th visit, asked for 4 new tires and i paid the difference to upgrade from the hankook's to the michelin's. picked vehicle up and the shale was still there, and they scratched 2 of the wheels while changing the tires. advised the dealership i would address this when i needed an oil change as i had enough! took it in on a tuesday am they advised me they were going to change a and try a few things.... friday they call me and say they also had an engineer from head office look at it, and no fix! so i have to go pick up a vehicle that i bought brand new, and it shakes? i would have bought used! i am now going to talk to the owner and say this is not acceptable! apparently its a v6 issue? the 09 and 11 have the same issue? really? i also have had a sticky note on the dash to cover the chrome clip used to open the storage area on the dash. as it shines right in your eyes while driving? again has no one test drove these vehicles? not impressed that i spent 47k and have a lemon!