Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM - INJECTORS | |||||
| PIP-4924 | 07/01/2011 | 10041933 | Buick/cadillac/chevrolet/saturn/gmc: there are injector codes on vehicle if exhibiting misfire and ses light is on. *pe | 11/16/2011 | |
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - FILLER PIPE AND CAP | |||||
| PI-0526A | 01/01/2011 | 10041429 | Buick/chevrolet/gmc: indicator lamp is malfunctioning intermittently. *pe | 10/03/2011 | |
| FUEL SYSTEM, OTHER - STORAGE - FUEL GAUGE SYSTEM | |||||
| PIT-5109 | 08/01/2011 | 10041436 | Gmc/chevrolet: ses/mil indicator not illuminated and fuel gauge is erratic and fluctuating. *pe | 10/03/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, DIESEL | |||
| 03/03/2011 | 720 | ||
| High pressure fuel pump on 2011 chevy equinox 4 cylinder leaks and contaminates engine oil with fuel | |||
| FUEL SYSTEM, GASOLINE | |||
| 09/23/2011 | 6590 | ||
| Concerning 2011 chevy equinox 4cyl, on startup, there will be a loud knocking noise, sounds as if there is no oil in the engine, sound lasts from 1-5 seconds then goes away. most of the times it will do it on first start-up of the day but there have been a few times where it has done it multiple times in the same day. car has been in the shop 4 times for the same issue, they have replaced the cam actuator and solenoid, which i had to bring back again (#5) because the gasket was seated incorrectly and was leaking oil on my driveway. service account manager has heard the noise the first time i bought it in and the last time it was in, both times the sound lasted about 1 second, but it was enough that both of us heard it, not as long as the times when starting at home, probably because those were on first start-up of the day whereas the times at the dealership it was either already running or was started a few times that day. they also replaced a high pressure pump insulator cover for a ticking noise that had nothing to do with the knocking noise. also have mentioned to them that while accelerating (from dead stop at traffic light, going up on-ramps to highways and merging into high-speed traffic), the rpm's will drop down to zero and car almost stalls then it kicks back into gear (up to 6500 rpms), this has happened at least 5 times, and they couldn't duplicate that problem either. i have tried all 3 grades of gasoline and issues were present with all 3. at this point it has already been in 4 times for the same issue and i feel as though one day the engine will have more serious issues because of these issues. | |||
| 10/16/2011 | 6888 | ||
| I was driving my equinox out of a parking lot and it stalled, i restarted it, drove it up the road and was going about 30 mph and it stalled again, i turned around back to the parking lot and it happened 2 more times. i have also be getting very poor gas mileage (15-18mph). the car was towed to the dealer and they said they reset the electrical control module because it had errors on it. this has thus far resolved the car from stalling but has not improved the gas mileage. | |||
| 08/14/2011 | |||
| Purchased 2011 equinox with 4-cyl engine specifically for the listed 32/23 mpg. i drive 30 miles per day back and forth to work, figured i would get around 24-25 mpg for in city highway driving. instead, i have gotten no better than 21 mpg and usually less. i then drove from kansas city to oklahoma city for work, used cruise control most of time. however, it was windy so i figured it wouldni quite be at 32. however, i was very surprised to only get 22-23 mpg for highway mileage. very disappointing. the first time i contacted dealer (around 1,800 miles on odometer) service rep explained that the poor gas mileage was due to the change from winter blend gasoline to warm weather gas. as the poor mpg continued, around 3,000 miles i took car to dealer to have oil changed and at that time mentioned poor mpg. the service rep (different rep than previously) told me that the equinox had a 5,000 mile break-in period when it computes how the car is driven and adjusts for the driver's habits (how would that work if multiple people were driving the vehicle?). any ways, i complained but was told it would get better. now at 5,500 miles and still getting no better than 19-21 mpg. it should be noted that i generally run in eco mode. i have always been a chevy driver and will continue to be, but i will certainly research the cars better next time because i have noticed a lot of complaints about this same problem on several social type websites. | |||
| 05/03/2011 | 3 | 01/01/2011 | |
| 2011 chevrolet equinox. consumer writes in regards to defective vehicle operation and safety *tgw the consumer stated the vehicle was returned to the dealer three times, due to it running rough, loss of power, an overwhelming smell of gasoline, a sticky accelerator pedal and the check engine light illuminating. the dealer replaced the high pressure fuel pump, fuel rail pressure sensor and an attempted repair of the pcm and the reprogramming of the tac. the dealer has been unable to resolve the defects. *jb | |||
| 08/14/2011 | |||
| Purchased 2011 equinox with 4-cyl engine specifically for the listed 32/23 mpg. i drive 30 miles per day back and forth to work, figured i would get around 24-25 mpg for in city highway driving. instead, i have gotten no better than 21 mpg and usually less. i then drove from kansas city to oklahoma city for work, used cruise control most of time. however, it was windy so i figured it wouldni quite be at 32. however, i was very surprised to only get 22-23 mpg for highway mileage. very disappointing. the first time i contacted dealer (around 1,800 miles on odometer) service rep explained that the poor gas mileage was due to the change from winter blend gasoline to warm weather gas. as the poor mpg continued, around 3,000 miles i took car to dealer to have oil changed and at that time mentioned poor mpg. the service rep (different rep than previously) told me that the equinox had a 5,000 mile break-in period when it computes how the car is driven and adjusts for the driver's habits (how would that work if multiple people were driving the vehicle?). any ways, i complained but was told it would get better. now at 5,500 miles and still getting no better than 19-21 mpg. it should be noted that i generally run in eco mode. i have always been a chevy driver and will continue to be, but i will certainly research the cars better next time because i have noticed a lot of complaints about this same problem on several social type websites. | |||
| 05/03/2011 | 3 | 01/01/2011 | |
| 2011 chevrolet equinox. consumer writes in regards to defective vehicle operation and safety *tgw the consumer stated the vehicle was returned to the dealer three times, due to it running rough, loss of power, an overwhelming smell of gasoline, a sticky accelerator pedal and the check engine light illuminating. the dealer replaced the high pressure fuel pump, fuel rail pressure sensor and an attempted repair of the pcm and the reprogramming of the tac. the dealer has been unable to resolve the defects. *jb | |||
| 08/14/2011 | |||
| Purchased 2011 equinox with 4-cyl engine specifically for the listed 32/23 mpg. i drive 30 miles per day back and forth to work, figured i would get around 24-25 mpg for in city highway driving. instead, i have gotten no better than 21 mpg and usually less. i then drove from kansas city to oklahoma city for work, used cruise control most of time. however, it was windy so i figured it wouldni quite be at 32. however, i was very surprised to only get 22-23 mpg for highway mileage. very disappointing. the first time i contacted dealer (around 1,800 miles on odometer) service rep explained that the poor gas mileage was due to the change from winter blend gasoline to warm weather gas. as the poor mpg continued, around 3,000 miles i took car to dealer to have oil changed and at that time mentioned poor mpg. the service rep (different rep than previously) told me that the equinox had a 5,000 mile break-in period when it computes how the car is driven and adjusts for the driver's habits (how would that work if multiple people were driving the vehicle?). any ways, i complained but was told it would get better. now at 5,500 miles and still getting no better than 19-21 mpg. it should be noted that i generally run in eco mode. i have always been a chevy driver and will continue to be, but i will certainly research the cars better next time because i have noticed a lot of complaints about this same problem on several social type websites. | |||
| 05/03/2011 | 3 | 01/01/2011 | |
| 2011 chevrolet equinox. consumer writes in regards to defective vehicle operation and safety *tgw the consumer stated the vehicle was returned to the dealer three times, due to it running rough, loss of power, an overwhelming smell of gasoline, a sticky accelerator pedal and the check engine light illuminating. the dealer replaced the high pressure fuel pump, fuel rail pressure sensor and an attempted repair of the pcm and the reprogramming of the tac. the dealer has been unable to resolve the defects. *jb | |||
| FUEL SYSTEM, OTHER | |||
| 05/12/2011 | 100 | ||
| My wife took our 2007 tahoe in to trade it for something that got better gas mileage. she went to liberty chevrolet in villa rica ga. she was looking at the chevy equinox. after talking with the sales person melissa bell who assured my wife the equinox would get better than 30 mpg. and if it didn | |||