Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| PIT-4992C | 03/01/2012 | 10043944 | Chevrolet/gmc: a notchy or stick slip feel in the steering when turning near the on-center position. *kb | 05/02/2012 | |
| PIT-5001A | 04/01/2011 | 10038756 | Gm: 2010-2011 equinox/terrain. an open circuit is causing the service stability, steering, and all wheel drive lights may be on. there may be multiple trouble codes stored. *rm | 06/27/2011 | |
| PIT-5001A | 04/01/2011 | 10038756 | Ready | 06/27/2011 | |
| PIT-5063A | 03/01/2011 | 10038644 | Ready | 06/24/2011 | |
| PIT-5076 | 03/01/2011 | PIT-5076A | 10038652 | Gm: a service stability/traction light is on. there may also be various stored trouble codes. updated on 06/24/2011. *kb updated on 06/27/2011. *rm | 06/24/2011 |
| PIT-5063A | 03/01/2011 | 10038644 | Gm: there may be a service steering message or stability message. 2010-2011 equinox and terrain. *rm | 06/24/2011 | |
| PIT-5076 | 03/01/2011 | PIT-5076A | 10038652 | Ready updated on 06/24/2011. *kb | 06/24/2011 |
| PIC-5257A | 08/01/2010 | 10036104 | Buick/cadillac/chevrolet/gmc: service stability message with code u07010. after further investigation you may notice trouble code 70710 set by the steering angle sensor. *pe | 03/11/2011 | |
| STEERING - ELECTRIC POWER ASSIST SYSTEM | |||||
| PIC5598D | 04/01/2012 | 10044235 | Gm: guidelines for nj1 power steering powerpack (module) replacement and parts restriction instructions. *js | 05/23/2012 | |
| STEERING - LINKAGES | |||||
| PI-0462 | 05/01/2011 | 10038705 | Gm: the steering wheel adjustment is binding or sticking. this is caused by the steering wheel lever adjustment nut tightening. *rm | 06/27/2011 | |
| PI-0462 | 05/01/2011 | 10038705 | Ready | 06/27/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 12/21/2012 | 35400 | ||
| The steering wheel will stick when traveling in a straight line. when you go to make a slight correction, it will take extra effort to move the wheel due to this sticking. this is the third time i have taken it to the dealer. the first time was corrected by replacing the steering gear. second time was to replace the replacement steering gear due to a code error. it is now back into the dealer due to the same sticking again. this happens usually happens at higher highway speeds, but it happened at a lower speed (35 mph) during a snow storm and caused my vehicle to slide slightly sideways. no accident occured, but i believe it is just a matter of time. | |||
| 05/22/2012 | 16247 | ||
| My wife drove my car and noticed when the wheels turned in any fashion/way/manner, that there was a loud growlig noise and rubbing sound in the wheels. note: the wheels only had to turn slightly when this was felt in the steering column and the significant vibration on both front floorboards. we took the car in for service and we were told that gm is aware of this, and hopefully gm will find a solution. thus far the dealers have changed out steering columns which did not fix the problem. the dealer said we have a case number and when gm figures out how to fix it, we will be notified. they said it is not a safety issue (how do they know?)they said since it is not considered a safety issue- gm is in no hurry to get to the design flaw that is causing this loud rubbing, growling noise and vibration. what can we do? xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx | |||
| 10/30/2011 | 4300 | ||
| My 2011 equinox has just now started showing some sticking in the steering mechanism when making slight steering corrections while traveling at highway speeds (60-70mph). it required me to pull the steering wheel the causing over steer. i was lucky there was no car in the next lane. the condition is more noticeable when starting to turn left. it is barely noticeable at lower speeds but can be detected. the equinox was put into service in march 2011. this being an all electric power steering the problem could in the rack, ecm programing or the drive motor. took the car to dealer on 10/31/11 they found nothing! view details | |||
| 09/07/2011 | 1000 | ||
| I was driving on a four lane street with two lanes going south with a median in the middle and two lanes going north. i was in the left hand lane going south towards 1-70 and was going around a slight corner towards the left and tried to straighten out my wheel and my wheel was stuck turning left. i tried again to get my wheel to straighten out, and it was stuck. i slammed on my breaks, but it was too late and went over the median separating the 4 way lanes. i hit a large street signs and multiple reflectors on the median. upon impact multiple check engine lights appeared and wheel was finally able to make a turn to right to get to side of the road. my car is not even 2 months old and was a brand new 2011 equinox. when i went to report the issue to the dealer i bought it from after the accident the car sales man there said oh this has never been an issue with any years of the equinox's.....hate to break it to him but looks like multiple people have had similar steering and wheel issues with this model. very frustrating.....gm was contacted and it can take anywhere from 30-120 days for them to come evaluate the status of my car to see what caused the problem. this is a very frustrating problem as my car is only 2 months old and was a brand new vehicle. | |||
| 03/15/2011 | 5000 | ||
| Our 2011 equinox has just now started showing some friction in the steering mechanism when making slight steering corrections while traveling at highway speeds. the condition is more noticeable when starting to turn left. it is barely noticeable at lower speeds but can be detected. the equinox was put into service in september 2010. friction is my word choice; this being an all electric power steering the problem might well be some other condition. | |||
| 02/21/2011 | 26000 | ||
| On 2/21/11, i was operating my 2010 chevy equinox on i-95. after about an hour and half start i began to have steering problems. traveling at a sustained speed of approximately 70mph i began to notice the steering wheel was sticking, when i attempted to pass a slower vehicle. the longer i traveled, the problem became more noticable. this situation continued for at least four hours, until i left the interstate and entered a secondary highway, where the speed was slower and more traffic, which required more movement in the steering wheel. this situation kind of caught me by surprise since the vehicle had 26,000 miles and has been operated in this type of driving numerous times. it does not appear to stick at slower speeds or in traffic. but i feel it could catch an individual off guard, who may not be an experienced driver. i took the vehicle to the dealership (2/22/11) they could not duplicate the problem nor did the computer indicate something had happened. i contacted chevrolet/gmc via phone and e-mail. their response each time left me with the impression they appreciated the information. i've indicated to them they have a sleeper with this electronic power steering system. there was no response, that the car was safe or if they had a problem. this car has a problem a sleeper. and according to the web i'm not the only one that has a problem, which could led to serious injury or death. | |||