Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| UNKNOWN OR OTHER | |||||
| PIP-4583G | 08/01/2011 | 10041504 | Buick/cadillac/chevrolet/gmc: valve, control solenoid will be placed on restriction. *pe | 10/04/2011 | |
| 10-00-89-017C | 02/01/2011 | 10038295 | Ready | 06/14/2011 | |
| 10-00-89-017C | 02/01/2011 | 10038295 | Gm: information on fixing multiple situations right the first time. *rm | 06/14/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 02/05/2013 | 40000 | ||
| While driving at 50 mph, the check stabilization system light came on. next, the engine cut power without warning. i had the car towed to the dealership and i was told the car needs a new throttle body. however, the part is back ordered and nobody can tell me when it will be available. apparently there is a national shortage. i was just fortunate that another car was not behind me when the engine cut power. i have called gm about this issue. my concern is that this will happen again even if i replace the throttle body. | |||
| 03/31/2011 | 600 | ||
| Owned for 6 days and the battery was dead hessitation, stahling, hard shift, rpm's bounce all over and it auto shifts all over the place, terrible gas mileage, smells like it runs rich when started, down shifts going thru the middle of town at 20 mph and throws me forward, some shifting hessitates like it sticks in neutral temporarily, has been in the dealership constantly. gm has not done anything, i am always told that it is a part or that it is updates that come from gm. purchased march 25, 2011 and not one wk without problems. dealer does not provide paperwork for most visits. | |||
| 11/09/2011 | 7100 | ||
| I put the car in drive and the engine sounded like an airplane taking off. i pulled out on the street, accelerated and noticed the needle go up to 4 rpm's at approximately 10 miles an hour. i took my foot off the accelerator and the car jolted and felt like i had been hit from behind. i accelerated again and the same thing happened, again feeling like i was hit from behind. the car is presently at my dealership but they cannot duplicate the problem. today they are going to drive it for a good distance on the expressway. i had read one complaint on the equinox forum where someone was driving on the interstate with cruise control on and something very similar happened to them with the rpm sticking at 4 rpm's. i told my dealership about this and ask if maybe they are related problems. | |||
| 09/23/2011 | 5152 | ||
| Car jerked when slowing down. while waiting at a stop light, the car shut off. upon starting vehicle, there was a rattle. car was taken to the dealership where purchased and recall #11195 was done, to include an oil change. | |||
| 03/31/2011 | 600 | ||
| Owned for 6 days and the battery was dead hessitation, stahling, hard shift, rpm's bounce all over and it auto shifts all over the place, terrible gas mileage, smells like it runs rich when started, down shifts going thru the middle of town at 20 mph and throws me forward, some shifting hessitates like it sticks in neutral temporarily, has been in the dealership constantly. gm has not done anything, i am always told that it is a part or that it is updates that come from gm. purchased march 25, 2011 and not one wk without problems. dealer does not provide paperwork for most visits. | |||
| 11/09/2011 | 7100 | ||
| I put the car in drive and the engine sounded like an airplane taking off. i pulled out on the street, accelerated and noticed the needle go up to 4 rpm's at approximately 10 miles an hour. i took my foot off the accelerator and the car jolted and felt like i had been hit from behind. i accelerated again and the same thing happened, again feeling like i was hit from behind. the car is presently at my dealership but they cannot duplicate the problem. today they are going to drive it for a good distance on the expressway. i had read one complaint on the equinox forum where someone was driving on the interstate with cruise control on and something very similar happened to them with the rpm sticking at 4 rpm's. i told my dealership about this and ask if maybe they are related problems. | |||
| 09/23/2011 | 5152 | ||
| Car jerked when slowing down. while waiting at a stop light, the car shut off. upon starting vehicle, there was a rattle. car was taken to the dealership where purchased and recall #11195 was done, to include an oil change. | |||
| 11/09/2011 | 7100 | ||
| I put the car in drive and the engine sounded like an airplane taking off. i pulled out on the street, accelerated and noticed the needle go up to 4 rpm's at approximately 10 miles an hour. i took my foot off the accelerator and the car jolted and felt like i had been hit from behind. i accelerated again and the same thing happened, again feeling like i was hit from behind. the car is presently at my dealership but they cannot duplicate the problem. today they are going to drive it for a good distance on the expressway. i had read one complaint on the equinox forum where someone was driving on the interstate with cruise control on and something very similar happened to them with the rpm sticking at 4 rpm's. i told my dealership about this and ask if maybe they are related problems. | |||
| 09/23/2011 | 5152 | ||
| Car jerked when slowing down. while waiting at a stop light, the car shut off. upon starting vehicle, there was a rattle. car was taken to the dealership where purchased and recall #11195 was done, to include an oil change. | |||
| 11/09/2011 | 7100 | ||
| I put the car in drive and the engine sounded like an airplane taking off. i pulled out on the street, accelerated and noticed the needle go up to 4 rpm's at approximately 10 miles an hour. i took my foot off the accelerator and the car jolted and felt like i had been hit from behind. i accelerated again and the same thing happened, again feeling like i was hit from behind. the car is presently at my dealership but they cannot duplicate the problem. today they are going to drive it for a good distance on the expressway. i had read one complaint on the equinox forum where someone was driving on the interstate with cruise control on and something very similar happened to them with the rpm sticking at 4 rpm's. i told my dealership about this and ask if maybe they are related problems. | |||
| 09/23/2011 | 5152 | ||
| Car jerked when slowing down. while waiting at a stop light, the car shut off. upon starting vehicle, there was a rattle. car was taken to the dealership where purchased and recall #11195 was done, to include an oil change. | |||
| 09/20/2011 | 1600 | ||
| In september 2011, six weeks after purchasing my 2011 chevy equinox, i was rear-ended by a heavy-duty pickup truck. i was so rattled by the collision that i forgot that i had onstar. the other driver used his cell phone to call the police. i received minor injuries during the accident. a few days later i told my husband that i thought it was strange that onstar did not contact me right after the collision. he called onstar and told them what happened. the representative told my husband that the rear sensors should have signaled a collision, but, because the sensors did not activate, onstar would report the problem to gm. the rep also told my husband that this is an ongoing problem and gm management is aware of the problem. the rep offered to extend our onstar trial period for another 6 months. if gm is aware of the rear sensor malfunction, why aren't they correcting the problem? instead they are placating customers with an extension of onstar service. what happens if a more serious rear-end crash occurs, the driver is unconscious, and can't call for help? i would like this problem of the malfunctioning rear sensors to be investigated. | |||
| 05/16/2011 | 4011 | ||
| I purchased a 2011 chevy equinox on march 8, 2011. since purchasing i've had multiple issues with the vehicle that have not been resolved. falls in the lemon law category at this point. may 26, 2011 vehicle stalling and hesitation when accelerating tech removed and replaced the exhaust and intake camshaft actuators and the camshaft solenoids (2 actuators and 2 valves) i was informed that this would correct both problems september 14, 2011 vehicle stalling, hesitation when accelerating and recall no.11195. tech claimed he was unable to duplicate the stalling/hesitation. tech performed campaign no. 11195. i was informed that the recall was to repair the stalling/hesitation and would correct both problems september 26, 2011 -september 28, 2011 third visit for same issues! vehicle still stalling, hesitating during acceleration and rattle at startup day 1: informed that the vehicle would need to be kept overnight (parts ordered). day 2: tech removed and replaced the camshaft actuators again and the problem was still occurring after replacing actuators the service engine soon light was lit. i was called and informed that the dealer would need to keep my vehicle one more day to replace the timing chain (parts ordered) day 3 in service: camshaft timing chain replaced total work over 3 days: 2 valves, 2 actuators, 1 seal, 1 gasket and 1 chain installed. i was informed that these fixes would resolve stalling and engine hesitation issues i am having the following problems with my vehicle at this time: vehicle stalling hesitation when accelerating i have filed paperwork for lemon law but also wanted to file a complaint so that people are aware of the problems that chevy is having with theequinox. from the complaints, blogs, etc that i've seen online this seems as if this is a widespread issue and other consumers are dealing with the same issues | |||
| 06/06/2011 | 3200 | ||
| Transmission does not shift properly. it will either hang up in the last gear or shift hard with a clunk into the next gear. have returned the vehicle to the dealer twice and have been told this is normal for a 6 speed transmission. my 2007 equinox also had a 6 speed transmission and never shifted like this 2011 does. this is the 6th chevrolet i've bought since 2000. think they would try to determine what the problem is before i opt for another auto maker. | |||
| 06/27/2011 | 3500 | ||
| Vehicle was parked under a carport in full shade. i opened the driver's side door, got in, shut the door as i always do, and the rear glass exploded outward. there was no chip or crack in the glass. we took many pictures of the glass where it is obvious that the glass burst outward, glass spewed all down my driveway. the glass broke all around the edges of the frame and a large hole in the middle. prior to this, we took the vehicle to the dealership to fix a rattle in the liftgate. i know that the liftgate had to be taken apart and reassembled for this fix. the dealership says the glass fell inward (and after being hauled halfway across town on a wrecker, it sure looks like it did) and that in any case, glass is not covered under the warranty. i called gm and the rep said it should be covered. this is a brand new vehicle that i have taken very good care of. i am waiting to hear back from the district rep or the dealer. i am concerned about the safety of exploding glass, what if kids had been in the car? what if the front windshield does this while i am in the car? i hope that gm and the dealership will correct this defect. | |||
| 03/11/2011 | |||
| My engine light came on and then the car lost power. it did start back up again, but the engine light remained on until i got home. i was not on a busy street when this happened. this happened on a friday. i had it to the dealer on monday. the dealer did try to find the problem, but the engine light was off and nothing was discovered. | |||
| 01/21/2011 | 300 | ||
| Not sure of the exact date or mileage vehicle messed up first time. we bought it on january 19, 2011, messed up within first few days of having it. it's happened twice, when vehicle is stopped, but in drive (ex. red light), then pressing the gas pedal it will either not go at all, or barely go and then not go any further. have to put the car in park, shut off, then turn car back on to make it work right. taken it to the dealership multiple times, they say they can't find anything wrong or duplicate the problem. no check engine light comes on, or any lights at all. contacted gm also, they are not much help either, say we have to duplicate the problem before taking any further steps. don't feel safe in the car, i have two small children. they have been with me both times it has messed up. the first time we were stranded between two lanes of on coming traffic. | |||