Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| PIT-4992C | 03/01/2012 | 10043944 | Chevrolet/gmc: a notchy or stick slip feel in the steering when turning near the on-center position. *kb | 05/02/2012 | |
| STEERING - ELECTRIC POWER ASSIST SYSTEM | |||||
| PIC5598D | 04/01/2012 | 10044235 | Gm: guidelines for nj1 power steering powerpack (module) replacement and parts restriction instructions. *js | 05/23/2012 | |
| STEERING - HYDRAULIC POWER ASSIST - POWER STEERING FLUID | |||||
| PI-0671 | 02/01/2012 | 10043629 | General motors: reservoir for power steering fluid is heat damaged and leaking. may caused problems with power steering pump. *pe | 04/16/2012 | |
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||||
| PI-0671 | 02/01/2012 | 10043629 | General motors: reservoir for power steering fluid is heat damaged and leaking. may caused problems with power steering pump. *pe | 04/16/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 10/29/2010 | 6000 | 1 | |
| The night sandy hit on the east coast, it was windy in michigan. our city was doing leaf pickup around that time so leaves were accumulated at the edges of the roads. the car was being driven through a subdivision on a paved road and it just caught on fire. gm will take no responsibility for the fire. they say leaves blew up under the car and they are what caught on fire. how can vulnerable areas not be shielded from this? the car was about a month old!!! the fire burnt for about 7 minutes. the dealership says that there is nothing they can do. a team from gm inspected the car and they will not even let us see their report. we haven't had a car for over a month and i for one am furious! they tell us if we have the car repaired we lose any right to pursue legal proceedings.... we have to pay $500 (our insurance deductible) to start repairs even though they wont tell us what is damaged even though we purchased additional insurance at the time of purchase through the dealer to cover our deductible in the event of damage... all they say is that it was our fault for not reading the manual regarding driving or parking over leaves... we found reference to it in the off road portion of the manual. the car had never been driven off road. *tr | |||
| 10/29/2010 | 6000 | ||
| The night sandy hit on the east coast, it was windy in michigan. our city was doing leaf pickup around that time so leaves were accumulated at the edges of the roads. the car was being driven through a subdivision on a paved road and it just caught on fire. gm will take no responsibility for the fire. they say leaves blew up under the car and they are what caught on fire. how can vulnerable areas not be shielded from this? the car was about a month old!!! the fire burnt for about 7 minutes. the dealership says that there is nothing they can do. a team from gm inspected the car and they will not even let us see their report. we haven't had a car for over a month and i for one am furious! they tell us if we have the car repaired we lose any right to pursue legal proceedings.... we have to pay $500 (our insurance deductible) to start repairs even though they wont tell us what is damaged even though we purchased additional insurance at the time of purchase through the dealer to cover our deductible in the event of damage... all they say is that it was our fault for not reading the manual regarding driving or parking over leaves... we found reference to it in the off road portion of the manual. the car had never been driven off road. | |||
| 05/10/2012 | 100 | 1 | |
| Adjustable telescopic steering wheel would not lock into position unless it was moved up and down in and out to find gear. dealer replaced steering column but problem still occurs. went back to dealer and they showed me an 2012 equinox on the showroom floor that did same thing. dealer said it is normal for equinox? *tr | |||
| 03/01/2012 | 2000 | ||
| Tl* the contact owns a 2012 chevrolet equinox. the contact stated that the steering wheel was exhibiting a loud growling noise while driving and the vehicle also abnormally vibrated. the vehicle was taken to the dealer several times for the defect. the dealer inspected the vehicle and was able to recreate the failure. the dealer replaced the power steering fluid however, the failure was not corrected. the manufacturer was made aware of the failure and stated that the steering noise was a characteristic of the vehicle. the failure mileage was 2,000 and the current mileage was 3,200. | |||
| 03/01/2012 | 2000 | ||
| Tl-the contact owns a 2012 chevrolet equinox. the contact stated that the steering wheel was exhibiting a loud growling noise while driving and the vehicle also abnormally vibrated. the vehicle was taken to the dealer several times for the defect. the dealer inspected the vehicle and was able to recreate the failure. the dealer replaced the power steering fluid however, the failure was not corrected. the manufacturer was made aware of the failure and stated that the steering noise was a characteristic of the vehicle. the failure mileage was 2,000 and the current mileage was 3,200. kmj | |||
| 09/30/2011 | 1200 | 1 | |
| When stopped at a stop sign or red light sometimes the engine tries to cut out, and the car jerks like it is trying to stay cranked. i have a friend that has a gm terrain and hers does the same thing. when turning there is a knocking in the steering. the speakers have a rattling sound like they are busted, but it doesn't do it all of the time. i took my car to the dealer, but of course they couldn't find anything wrong with it, the car now has 23,000 and it still hasn't been fixed. (this has been going on since september of 2011 when i bought the car). *tr | |||
| 03/01/2012 | 2000 | ||
| Tl-the contact owns a 2012 chevrolet equinox. the contact stated the steering made a loud growling noise while driving and vibrated. the vehicle was taken to the dealer several times for the defect. the dealer inspected the vehicle and was able to recreate the failure. the dealer replaced the power steering fluid. the failure was not corrected. the manufacturer was made aware of the failure and stated that the steering noise was a characteristic of the vehicle. the failure mileage was 2,000 and the current mileage was 3,200. li | |||
| 09/30/2011 | 1200 | 1 | |
| When stopped at a stop sign or red light sometimes the engine tries to cut out, and the car jerks like it is trying to stay cranked. i have a friend that has a gm terrain and hers does the same thing. when turning there is a knocking in the steering. the speakers have a rattling sound like they are busted, but it doesn't do it all of the time. i took my car to the dealer, but of course they couldn't find anything wrong with it, the car now has 23,000 and it still hasn't been fixed. (this has been going on since september of 2011 when i bought the car). *tr | |||
| 09/30/2011 | 1200 | ||
| When stopped at a stop sign or red light sometimes the engine tries to cut out, and the car jerks like it is trying to stay cranked. i have a friend that has a gm terrain and hers does the same thing. when turning there is a knocking in the steering. the speakers have a rattling sound like they are busted, but it doesn't do it all of the time. i took my car to the dealer, but of course they couldn't find anything wrong with it, the car now has 23,000 and it still hasn't been fixed. (this has been going on since september of 2011 when i bought the car). | |||
| 01/26/2012 | 1100 | ||
| Tl* the contact owns a 2012 chevrolet equinox. the contact stated that a groaning noise was emitted from the steering wheel whenever it was turned while driving at low speeds or while stopped. the vehicle was taken to an authorized dealer, but they were unable to diagnose the failure. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 1,100. | |||
| 01/26/2012 | 1100 | ||
| Tl-the contact owns a 2012 chevrolet equinox. the contact stated that he heard a groaning noise whenever the steering wheel was turned at low speeds or while stopped. the vehicle was taken to an authorized dealer, but they were unable to diagnose the failure. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 1,100. sm. | |||
| 11/02/2011 | 2177 | ||
| Tl* the contact owns a 2012 chevrolet equinox. the contact stated that while in reverse, the power steering system malfunctioned and made it difficult to steer the vehicle. the contact took the vehicle to the dealer where the dealer was unable to duplicate the problem. the contact stated the power steering system malfunctioned approximately four times since purchase. the failure mileage was 2,177. | |||
| 11/02/2011 | 2177 | ||
| Tl-the contact owns a 2012 chevrolet equinox. the contact stated that while in reverse, the power steering system malfunctioned and made it difficult to steer the vehicle. the contact took the vehicle to the dealer where the dealer was unable to duplicate the problem. the contact stated the power steering system malfunctioned approximately four times since purchase. the failure mileage was 2,177. kmj | |||
| 11/02/2011 | 2177 | ||
| Tl-the contact owns a 2012 chevrolet equinox. the contact stated while in reverse the power steering system malfunction making it difficult to steer the vehicle. the contact took the vehicle to the dealer and the dealer stated they can not duplicate the problem. the contact stated the power steering system malfunction four times since the day of purchase. the failure mileage was 2,177. jo | |||