Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 09/24/2012 | 1920 | 1 | |
| After applying the brakes to make a right turn, i then applied the gas to go around a corner. upon applying the gas, the engine revved up much faster than it would normally. i quickly applied the brakes, and stopped forward movement. however,the engine continued to rev. i put the gear in neutral and then park, the motor continuing to rev. i drove about 50 ft to the top of the hill, put the gear in neutral, then park, and then shut the motor off. i let the car sit about 30 seconds and started the engine. the engine revved as before so i did the neutral, park, engine off sequence again and waited about 30 seconds to start the engine. same problem. after shutting off the engine this time, however, i waited about 4 or 5 minutes to start the engine. this time the engine speed was normal so i drove home. the dealer was notified, and the dealer had the car towed to its dealership where it is at this time. the dealer is van chevrolet-cadillac in kansas city, mo. *tr | |||
| 09/24/2012 | 1920 | ||
| After applying the brakes to make a right turn, i then applied the gas to go around a corner. upon applying the gas, the engine revved up much faster than it would normally. i quickly applied the brakes, and stopped forward movement. however,the engine continued to rev. i put the gear in neutral and then park, the motor continuing to rev. i drove about 50 ft to the top of the hill, put the gear in neutral, then park, and then shut the motor off. i let the car sit about 30 seconds and started the engine. the engine revved as before so i did the neutral, park, engine off sequence again and waited about 30 seconds to start the engine. same problem. after shutting off the engine this time, however, i waited about 4 or 5 minutes to start the engine. this time the engine speed was normal so i drove home. the dealer was notified, and the dealer had the car towed to its dealership where it is at this time. the dealer is van chevrolet-cadillac in kansas city, mo. | |||
| 12/12/2011 | |||
| Tl-the contact owns a 2012 chevrolet equinox. the contact stated that the vehicle experienced three separate sudden acceleration failures. the contact took the vehicle to the dealer, where the transmission control module and the power train control module were updated. the dealer stated that they could not guarantee the repairs would remedy the failure. the contact also stated that for the past 100 miles, the failure had not occurred. the failure mileage was unknown and the current mileage was 3,800. sm. | |||
| 12/12/2011 | |||
| Tl- the contact owns a 2012 chevrolet equinox. the contact stated that the vehicle had three separate sudden acceleration failures. the contact took the vehicle to the dealer and the transmission control module and power train control module were updated. the dealer stated that they could not guarantee this would correct the problem. the contact stated that for the past 100 miles the failure had not occurred. the current mileage was 3,800.rl | |||
| 09/15/2011 | 100 | ||
| Tl* the contact owns a 2012 chevrolet equinox. while driving approximately 75 mph, the contacts erroneously brushed against the roller button for the cruise control. the cruise control activated and the vehicle accelerated abnormally. the contact stated that the failure occurred sporadically and was concerned with the placement of the cruise control switch, stating that the component was positioned awkwardly on the steering wheel where his hands were. the manufacturer was made aware of the failure and informed the contact that the vehicle was designed with the button in that manner and they were unable to assist. the contact stated he would have the cruise control disabled. the vehicle was not repaired. the approximate failure mileage was 100. | |||
| 09/15/2011 | 100 | ||
| Tl- the contact owns a 2012 chevrolet equinox. while driving approximately 75 mph, the contacts erroneously brushed against the roller button for the cruise control. the cruise control activated and the vehicle accelerated abnormally. the contact stated that the failure occurred sporadically and was concerned with the placement of the cruise control switch, stating that the component was positioned awkwardly on the steering wheel where his hands were. the manufacturer was made aware of the failure and informed the contact that the vehicle was designed with the button in that manner and they were unable to assist. the contact stated he would have the cruise control disabled. the vehicle was not repaired. the approximate failure mileage was 100. kmj | |||
| 09/15/2011 | 100 | ||
| Tl- the contact owns a 2012 chevrolet equinox. while driving at approximately 75 mph the contacts hand brushed against the roller button of the cruise control. the contact stated the cruise control activated causing the vehicle to accelerate. the failure occurs constantly and the contact felt the button should not be positioned near the part of the steering wheel where his hands are placed.. the manufacturer was made aware of the failure and informed the contact the vehicle was designed with the button in that manner and they were unable to assist. the contact stated he would have the cruise control disabled. the vehicle was not repaired. the approximate failure mileage was 100. ds | |||