Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE | |||||
| 3339 | 10017184 | Water intrusion at right or left a-pillar. *sc | 10/26/2005 | ||
| STRUCTURE - BODY | |||||
| 151200 | 12/15/2000 | 617786 | This service message addresses customer concerns regarding theft deterrents, a new rear door outside handle and license plate housing developed for added theft protection. *tt | 04/11/2001 | |
| STRUCTURE - BODY - DOOR | |||||
| 020864012A | 06/01/2003 | 020864012 | 10002842 | Side cargo door binds. *tt | 09/26/2003 |
| 020864012 | 05/01/2002 | 634592 | Side cargo doors are hard to open or stiff on 1996 - 2002 chevrolet and gmc g-van models. *tt | 10/03/2002 | |
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||||
| 060864032 | 10/01/2006 | 10020952 | Side cargo door is hard to open. install new hinge pins. *kb | 02/01/2007 | |
| 240901 | 09/24/2001 | 626337 | Customers may complain of binding side cargo door hinges. *slc | 12/13/2001 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||
| 04/01/2005 | 1 | 07/01/1999 | |
| Dt: the contact owns a 1999 chevrolet express 3500 van. the hinge on the double doors on the side froze, they will not open anymore. previously, they where hard to open, and now they are cracking. the dealership said this was bad design. also, dealership told her that there was back order on the hinges. obviously a lot of people were having similar problems. the consumer ran a day care center. it was difficult for children to go from the front of the van to the back. in an emergency it would be impossible to get the children out of the van fast enough. *ak | |||
| 04/27/2005 | 77000 | 0 | 08/20/2000 |
| Passenger doors hinges are sticking | |||
| 1 | |||
| The side door did not unlock from inside or outside due to damaged hinge. *jb | |||
| 01/13/2003 | 48200 | 1 | 04/10/1999 |
| Hinges on rear side door sticks. bad design. unable to grease thoroughly. i can only imagine that somewhere down the road this will lock and the hinge will detach from the side of the van. this is the second of the two side doors the one closer to the rear of the van. | |||
| 06/30/2002 | 1 | ||
| Side door hinge has frozen. door will not open or close. *ak consumer states that this hinge failure caused the wheelchair lift equipment to not work properly, the hinge has been replaced, however at consumers cost. *slc | |||
| While loading vehicle through the side dual doors lower hinge broke in two. door will shut. however, does not feel door is properly secured.*ak | |||