Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY | |||||
| 151200 | 12/15/2000 | 617786 | This service message addresses customer concerns regarding theft deterrents, a new rear door outside handle and license plate housing developed for added theft protection. *tt | 04/11/2001 | |
| STRUCTURE - BODY - DOOR | |||||
| 020864012A | 06/01/2003 | 020864012 | 10002842 | Side cargo door binds. *tt | 09/26/2003 |
| 020864012 | 05/01/2002 | 634592 | Side cargo doors are hard to open or stiff on 1996 - 2002 chevrolet and gmc g-van models. *tt | 10/03/2002 | |
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||||
| 060864032 | 10/01/2006 | 10020952 | Side cargo door is hard to open. install new hinge pins. *kb | 02/01/2007 | |
| 240901 | 09/24/2001 | 626337 | Customers may complain of binding side cargo door hinges. *slc | 12/13/2001 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 02/12/2004 | 100000 | 16 | 09/01/1999 |
| While driving and or parking, it was difficult for the consumer to roll the windows up or down on the driver's side. *ak the part was replaced three times. the window would only move about 1/4 an inch every minute or so intermittently. it was difficult to open roll down the window when going trough the toll booth. when the window was rolled down, it would take about 5-8 minutes to get it back up. gm suggested that this was normal. other problems were: the right cargo door panels rubbed together and made noise, the seat belt light did not come on at times, there was a whirring noise when the vehicle was driven at 35 mph, the bar on the driver's side door did not have enough space for the consumer's hand to use it, the door locks would click when the vehicle was in motion, the mirror switch would work with the key in the off position, the left front window would stick at times, there was a clunk sound when the vehicle was placed in reverse at times, the right rear light was sometimes not bright enough, and the spring on the gas pedal broke. *sc *jb | |||
| STRUCTURE - BODY | |||
| 01/10/2002 | |||
| I own 2000 chevy express 2500 passenger van. i bought the van new from the dealer and within two years the side door hinges had seized up. this resulted in the inside door trim panels breaking as the passengers in the rear tried to close the doors. i took the vehicle back to the dealer and their way of correcting the problem was to hammer out the hinge pins and replace them with new ones. within one year the same problem occurred and has persisted. there is no way to lubricate the hinges to allow for the doors to open and close easilly. i recently took the van back to the dealer and the new way to fix the problem is to cut off the old hinges and weld new ones on. the parts department even has hinge replacement packages set up because the problem is so common. the new fix is esitmated at over $1,700.00. this does not even include the replacement costs of the inside door trim panels that are still broken. (if the door is closed too hard the door panels overlap and stick making it impossible to open the door from the inside. we have to carry a straight screwdirver in the van at all times just to get the door panels unstuck). this is obviously a problem that gm was and is still fullly aware of and yet no recall has been issued for the hinges to be replaced at their cost. the faulty hinges make the passenger van worthless and an extreme safety hazzard for any owner. | |||
| STRUCTURE - BODY - DOOR | |||
| 11/02/2002 | 54920 | 2 | 08/18/2000 |
| While driving , the driver and passenger side seat snapped off the base, on different occasions. *ak the seat belts unlatched by themselves, the rear bench seat failed to stay tight, the side doors were difficult to open and the outside mirrors vibrated and the brakes were faulty *jb *nm | |||
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||
| 07/13/2008 | 115000 | ||
| Tl*the contact owns a 2000 chevrolet express 1500. the contact stated that the hinges failed on the cargo side door. it is a double door and only one hinge is supporting the door. he stated that the other half of the door could loosen and fall off while driving, thus causing a crash. the manufacturer stated that there was no defect; therefore, nothing could be done. the contact would be responsible for the repair costs because there is no recall for the hinges. he was informed that the age of the vehicle could have led to the failure as well. the failure mileage was 115,000. | |||
| 05/22/2005 | 318000 | 10 | |
| Dt: recently purchased 2000, chevrolet express which exhibited a door problem. the door is loose. after inspection of the side door there is evidence of poor welding. the weld is still partly intact , and the other half is loose. the two door assemblies are very loose due to the poor welding. no repairs have been made. *ak | |||
| 06/01/2004 | 2 | ||
| Vehicle's door hinge is broken and inoperable. *mr the consumer had taken the vehicle to two different chevrolet dealers while the vehicle was under it's original warranty. the side door hinge was broken and not operable. (g 1500) *sc | |||
| 01/01/2002 | 100 | 09/01/2000 | |
| Side door hinges are stiffing up.tried oiling numerous times.door is very hard to open and close.if something would happen my younger kids will not be abel to push door open.*ak | |||