Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC - ANTILOCK - ABS WARNING LIGHT | |||||
| 3521 | 3521E | 10016711 | Anti-lock braking system (abs) light on speedometer may be erratic. diagnostic trouble code (dtc) c0055 c0235 c0236 or c0237 stored in the ebcm. *tt 1998-2008 all chevrolet, gmc, buick, and oldsmobile mid-sized trucks and utilities. 19 | 09/28/2005 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC - POWER ASSIST | ||||||
| EA04012 | GENERAL MOTORS CORP. | 04/30/2004 | 02/28/2005 | HYDRAULIC PUMP FAILRES | 05V005000 | |
| Gm is conducting a recall on all subject vehicles build between may 1999 and october 14, 1999.significant changes were incorporated into production in early october 1999, and vehicles built after that date have lower warranty failure rates.the complaint and warranty data appear to support the effectiveness of these changes. gm made additional changes in november 1999, february 2000, may 2001, and february 2004.odi will continue to monitor this problem and will take further action, if warranted, in the future.for further technical details see the attached engineering analysis report. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC | |||
| 11/15/2007 | 108000 | 1 | |
| 2002 chevy 2500 express van. failure of power booster, lost both brake power as well as steering power. almost impossible to control car. replaced once, failed again 6 months later. replaced again. failed again this year. i am now on my forth power booster, failure is very dangerous as you lose both steering and brakes at same time. *tr | |||
| 01/01/1901 | 47000 | 3 | |
| 2002 chevrolet conversion van express 1500 had a problem with the drivers side window. express window would go down but not go back up. *ts the motor was replaced three times, finally the switch was replaced. the brakes and master cylinder had to be replaced. the consumer was told the brakes were insufficient for the weight of the vehicle. the michelin tires only lasted 24,000 miles. *jb | |||
| 12/06/2004 | 1 | ||
| 2002 chevrolet express engine lost power and rear brakes caught on failed. *bf the converter was clogged which resulted in the engine losing power. the check service engine soon light illuminated and the engine missed on acceleration. the dealer replaced the plug wire cap rotor and distributor. the consumer heard a scrapping noise coming from the rear brakes and vehicle shook while braking. there was vibration in the driveline on acceleration, the belt was replaced. vehicle consumed excessive amounts of oil. fluid leaked from rear axle, dealer replaced the rear axle seals. the dealer replaced the fuel sender assembly due to stalling. the vehicle battery went dead after the vehicle sat overnight. clutch was loud and provided no power on hot days, the clutch fan was replaced. the consumer request that the manufacturer provide a replacement vehicle or refund the full contract price plus incidental cost. *nm | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 07/10/2004 | 35000 | 2 | 01/10/2003 |
| During panic stop with empty vehicle, brake effectiveness was insufficient. brake pedal traveled to mechanical stop with no antiskid cycling, no wheel skids. examination of road surface afterwards showed not even a faint trace of tire marks. vehicle was being operated on freeway and brakes had not been used for several hours prior to this stop. an hour after this incident an intentional panic stop was made from 65mph to reconfirm, results were the same. vehicle is being scheduled for inspection by dealer. note: the original front brake pads were replaced several months ago due to the oem front grease seals failing and causing grease contamination of the front innner disc brake pads. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC | |||
| 03/07/2005 | 32000 | 1 | 04/30/2002 |
| Brakes were making a grumbling noise. not the typical squeal or grinding noise associated with brakes. went to the dealer and he said the front disc brakes were badly worn. only 32,000 miles on the vehicle. never, never have i ever had to replace brakes with such low mileage. driving for 45 years and never had this happen. they fixed it, not under warranty, so i paid. now, with a year on the new brake linings, they are making noise again. very disturbing. the vehicle is used for work and is not abused, i am the only one that drives it. driving vans for 30 years and this is very disappointing. *jb | |||
| 09/01/2003 | 31000 | 2 | 01/10/2003 |
| Loss of braking effectiveness, on inspection discovered that oem front axle grease seals had failed. failure had contaminated both left and right inner disc brake pads and inner side of both front rotors with axle grease. reported to dealer service and asked that the failure be entered into the gm/chevy system for investigation and correction. dealer service dept. denied any other instances of this failure existed and declined to remedy seal failure or brake pad damage under warranty. front brake pads and grease seals were replaced at owner expense.*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS | |||
| 07/10/2004 | 35000 | 2 | 01/10/2003 |
| During panic stop with empty vehicle, brake effectiveness was insufficient. brake pedal traveled to mechanical stop with no antiskid cycling, no wheel skids. examination of road surface afterwards showed not even a faint trace of tire marks. vehicle was being operated on freeway and brakes had not been used for several hours prior to this stop. an hour after this incident an intentional panic stop was made from 65mph to reconfirm, results were the same. vehicle is being scheduled for inspection by dealer. note: the original front brake pads were replaced several months ago due to the oem front grease seals failing and causing grease contamination of the front innner disc brake pads. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||
| 08/10/2004 | 3 | 06/10/2004 | |
| Brakes on my 2002 chevy express van are not large enough to stop vehicle without warping rotors. this in turn causes longer stopping distances and a vibration that causes steering wheel to pulsate. *nm | |||
| 04/16/2006 | 56500 | 1 | 01/28/2006 |
| The rear end went out and the rotors are warped. i had the rear end replaced and the service tech said he had never seen anything like this in his history of working on vehicles. i had just purchased the van jan. 28th and it had a 60 day warranty. i had taken it back to the dealership on feb 17th and report the noises it was making and they in turn said nothing was wrong. the service tech that replaced the rear end said it could not have been missed because the differential was bent completely up on the axles. he said it was due to either whoever owned it previous had towed something to heavy or the there was a manufacturer defect in the differential. regardless he dealership (lawrence marshall) in denison tx will not stand behind it and i am out of pocket for this big expense. they over charged me for the vehicle and now this. i have a big concern because the noise it was making had stopped after the rear end was replaced, but when i was driving it today it clunked two different times, same noise as before, so now i am worried. i don't know who to trust to help me as i have been ripped off so bad now. can you please help me or advise me where i can have this vehicle completely checked out. the service tech said it was a miracle that the drive shaft did not fall out on the trip myself and grandchildren were on. it broke down in ohio and i live in oklahoma so of course it set me back a lot of expense i could not afford. i thought the dealership should stand behind the 60 day warranty since i had taken it back to them within the warranty time, but they have given me nothing but grieve. i would appreciate any help i can get as i am afraid of the van now. *jb | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - HOSES, LINES/PIPING, AND FITTINGS | |||
| 04/12/2006 | 65000 | 1 | 08/01/2002 |
| Dt*: the contact stated while applying brake pressure at various speeds, there was a thumping noise from the underhood area followed by abs activation. the contact inspected underneath the vehicle and determined brake fluid was leaking from a brake line. the vehicle is scheduled for further inspection at the dealer. | |||
| SERVICE BRAKES, HYDRAULIC - POWER ASSIST - HYDRAULIC | |||
| 09/25/2005 | 35000 | 4 | 11/23/2002 |
| Since the 2002 chevrolet 1/2 ton custom van was purchased it has given me brake problems. first was the rotors which was settled in court, general motors customer satisfaction program! the brakes have failed about 4 times, 3 times with me and once with my son. the steering also goes hard. the van was taken to the chevrolet dealership to be repaired. they claimed nothing was wrong and to take it back. my husband pointed out the nhtsa office of defects investigation 05v005000 but they could care less and claimed they lack the skill to work on brake problems. *nm | |||