Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - FILLER PIPE AND CAP | ||||||||||||||||
| 12V388000 | GENERAL MOTORS LLC | from 04/09/2003 to 06/19/2003 | V (Vehicle) | 9389 | 10/01/2012 | ODI | General Motors LLC | 08/08/2012 | 08/08/2012 | |||||||
| Defect Summary | General motors (gm) is recalling certain model year 2003-2004 chevrolet express and gmc savana vehicles, equipped with a left side cargo door, and originally sold or currently registered in connecticut, delaware, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin, and the district of columbia. water and road contaminants may become trapped in the protective conduit that covers the fuel filler pipe and may cause the pipe to corrode. | |||||||||||||||
| Consequence Summary | Significant corrosion may allow fuel to leak during refueling, and in the presence of an ignition source; there is an increased risk of fire. | |||||||||||||||
| Corrective Summary | Gm will notify owners, and dealers will install a new fuel filler neck, free of charge. the safety recall began on october 1, 2012. owners may contact the chevrolet owner center at 1-866-694-6546 and gmc at 1-866-996-9463. | |||||||||||||||
| Notes | Gm's campaign number is 12166.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153), or go to www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE | |||||
| 020604055 | 11/01/2002 | 10000457 | Vehicle is difficult to fill with fuel. *tt | 02/27/2003 | |
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY | |||||
| 10152002 | 10/15/2002 | 10009483 | Fuel fill difficulties, premature shutoff of the fuel nozzle. *tt | 10/01/2004 | |
| 010903 | 01/09/2003 | 10005130 | Fuel fill difficulties, premature shutoff of the fuel fill nozzle. gm voicemail express. *tt | 02/02/2004 | |
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - FILLER PIPE AND CAP | |||||
| SB-12167 | 12/01/2012 | 10050903 | Chevrolet/gmc: see document search button for owner letter. on some trucks, pipe may corrode due to road contaminates and water becoming rapped in protective conduit covering fuel filler pipe and presence of fuel odor might be observed d | 02/12/2013 | |
| FUEL SYSTEM, OTHER - STORAGE - TANK ASSEMBLY - FILLING/CHARGING | |||||
| SB-11359 | 05/01/2012 | 10044398 | Gm: see document search button for owner letter. special coverage adjustment- fuel filler neck corrosion. water and road contaminates may become trapped in the protective conduit that covers the fuel filler pipe and may cause the pipe t | 06/18/2012 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE | ||||||
| PE11040 | General Motors LLC | 12/14/2011 | 08/16/2012 | Fuel Filler Pipe Corrosion/Leakage | 12V388000 | |
| On august 7, 2012 general motors (gm) notified the office of defects investigation (odi) that it will conduct a safety related recall for model year (my) 2003-2004 chevrolet express and gmc savana vehicles.the recall affects vehicles equipped with a left side cargo door and that were originally sold or currently registered in the corrosion or salt-belt states of connecticut, delaware, district of columbia, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia and wisconsin. dealers are to install a new fuel filler neck. consumer notification letters will be sent in early october 2012, when sufficient parts are available. odi has received 12 complaints alleging unique incidents of fuel leakage during refueling of a subject vehicle. eleven of the complaints occurred on chevrolet express vans, and 1 of the complaints involved a gmc savana. all vehicles were equipped with the left side cargo door option. for vehicles so equipped, water and road debris can become trapped in the protective conduit that covers the fuel filler pipe and may subsequently cause the pipe to corrode. if the corrosion creates a significant perforation in the pipe, fuel may leak onto the ground while refueling the vehicle. an illuminated check engine light (on some vehicles) or the presence of fuel odor may also act as precursors to fuel leakage. fuel in the presence of an ignition source could cause a fire to occur. in their response to odi's information request, gm reported 24 owner reports and 1 field report alleging fuel filler pipe failure/corrosion in the subject vehicle population. six additional records were also provided that included the replacement of the fuel filler pipe, however not enough information existed to determine a relation to the alleged problem. after further review of the reports, odi determined that a total of 27 individual gm reports were related to filler pipe corrosion. the complaints received from both odi and gm primarily occurred in the corrosion states. during the investigation, the scope of the subject vehicle population was expanded to include my 2004 express vans, and my 2003 and 2004 gmc savana vans (with v6 engines) also equipped with left hand side door options, since the savana vans also utilize the same, or substantially similar fuel filler pipe configuration. gm subsequently modified the design of the fuel filler pipe on vehicles equipped with side doors to correct the corrosion concern, so these vehicles do not have the defect issue.the affected vehicle population shown above reflects the total number of vehicles registered in the salt-belt states listed in gm's defect information report (dir). prior to the safety recall announcement, gm had issued a special coverage adjustment for vehicles in these states, during which a total of 771 repairs were made. accordingly the vehicle population noted in the dir reflects that of the remaining vehicle population.the investigation is closed based on gm's announcement of safety recall 12v388. the reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/complaints under the following identification (odi) numbers: 10463398, 10459328, 10456403, 10453725, 10445925, 10443143, 10441615, 10413568, 10413214, 10411911, 10353717, 10259377. | ||||||
| PE11040 | GENERAL MOTORS LLC | 12/14/2011 | Corrosion of the Fuel Filler Pipe | |||
| Nhtsa has received five complaints alleging fuel leakage while refueling on model year 2003 chevrolet express vans (subject vehicles) equipped with a left hand door(s) behind the driver's door.fuel leakage in the presence of an ignition source may result in a fire.all five complaints originate from salt belt states.in the subject vehicles the fuel filler pipe is located farther back/rearward than on vans not equipped with a left side passenger door.as a result the filler pipe routes through the rear wheel well which exposes the filler pipe to road debris and water kick up (spray) by the rear tire. according to some complaints, the debris and water collects between the fuel filler pipe and a protective tubing that covers it, which causes the pipe to corrode and leak fuel. one of the complainants indicated that the plastic tubing on a service replacement filler pipe has a slit that may minimize debris and water collection. odi is opening this preliminary evaluation to evaluate the alleged defect in the subject vehicles. | ||||||
| FUEL SYSTEM, GASOLINE - DELIVERY | ||||||
| PE11040 | General Motors LLC | 12/14/2011 | 08/16/2012 | Fuel Filler Pipe Corrosion/Leakage | 12V388000 | |
| On august 7, 2012 general motors (gm) notified the office of defects investigation (odi) that it will conduct a safety related recall for model year (my) 2003-2004 chevrolet express and gmc savana vehicles.the recall affects vehicles equipped with a left side cargo door and that were originally sold or currently registered in the corrosion or salt-belt states of connecticut, delaware, district of columbia, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia and wisconsin. dealers are to install a new fuel filler neck. consumer notification letters will be sent in early october 2012, when sufficient parts are available. odi has received 12 complaints alleging unique incidents of fuel leakage during refueling of a subject vehicle. eleven of the complaints occurred on chevrolet express vans, and 1 of the complaints involved a gmc savana. all vehicles were equipped with the left side cargo door option. for vehicles so equipped, water and road debris can become trapped in the protective conduit that covers the fuel filler pipe and may subsequently cause the pipe to corrode. if the corrosion creates a significant perforation in the pipe, fuel may leak onto the ground while refueling the vehicle. an illuminated check engine light (on some vehicles) or the presence of fuel odor may also act as precursors to fuel leakage. fuel in the presence of an ignition source could cause a fire to occur. in their response to odi's information request, gm reported 24 owner reports and 1 field report alleging fuel filler pipe failure/corrosion in the subject vehicle population. six additional records were also provided that included the replacement of the fuel filler pipe, however not enough information existed to determine a relation to the alleged problem. after further review of the reports, odi determined that a total of 27 individual gm reports were related to filler pipe corrosion. the complaints received from both odi and gm primarily occurred in the corrosion states. during the investigation, the scope of the subject vehicle population was expanded to include my 2004 express vans, and my 2003 and 2004 gmc savana vans (with v6 engines) also equipped with left hand side door options, since the savana vans also utilize the same, or substantially similar fuel filler pipe configuration. gm subsequently modified the design of the fuel filler pipe on vehicles equipped with side doors to correct the corrosion concern, so these vehicles do not have the defect issue.the affected vehicle population shown above reflects the total number of vehicles registered in the salt-belt states listed in gm's defect information report (dir). prior to the safety recall announcement, gm had issued a special coverage adjustment for vehicles in these states, during which a total of 771 repairs were made. accordingly the vehicle population noted in the dir reflects that of the remaining vehicle population.the investigation is closed based on gm's announcement of safety recall 12v388. the reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/complaints under the following identification (odi) numbers: 10463398, 10459328, 10456403, 10453725, 10445925, 10443143, 10441615, 10413568, 10413214, 10411911, 10353717, 10259377. | ||||||
| PE11040 | GENERAL MOTORS LLC | 12/14/2011 | Corrosion of the Fuel Filler Pipe | |||
| Nhtsa has received five complaints alleging fuel leakage while refueling on model year 2003 chevrolet express vans (subject vehicles) equipped with a left hand door(s) behind the driver's door.fuel leakage in the presence of an ignition source may result in a fire.all five complaints originate from salt belt states.in the subject vehicles the fuel filler pipe is located farther back/rearward than on vans not equipped with a left side passenger door.as a result the filler pipe routes through the rear wheel well which exposes the filler pipe to road debris and water kick up (spray) by the rear tire. according to some complaints, the debris and water collects between the fuel filler pipe and a protective tubing that covers it, which causes the pipe to corrode and leak fuel. one of the complainants indicated that the plastic tubing on a service replacement filler pipe has a slit that may minimize debris and water collection. odi is opening this preliminary evaluation to evaluate the alleged defect in the subject vehicles. | ||||||
| FUEL SYSTEM, GASOLINE - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS | ||||||
| PE11040 | General Motors LLC | 12/14/2011 | 08/16/2012 | Fuel Filler Pipe Corrosion/Leakage | 12V388000 | |
| On august 7, 2012 general motors (gm) notified the office of defects investigation (odi) that it will conduct a safety related recall for model year (my) 2003-2004 chevrolet express and gmc savana vehicles.the recall affects vehicles equipped with a left side cargo door and that were originally sold or currently registered in the corrosion or salt-belt states of connecticut, delaware, district of columbia, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia and wisconsin. dealers are to install a new fuel filler neck. consumer notification letters will be sent in early october 2012, when sufficient parts are available. odi has received 12 complaints alleging unique incidents of fuel leakage during refueling of a subject vehicle. eleven of the complaints occurred on chevrolet express vans, and 1 of the complaints involved a gmc savana. all vehicles were equipped with the left side cargo door option. for vehicles so equipped, water and road debris can become trapped in the protective conduit that covers the fuel filler pipe and may subsequently cause the pipe to corrode. if the corrosion creates a significant perforation in the pipe, fuel may leak onto the ground while refueling the vehicle. an illuminated check engine light (on some vehicles) or the presence of fuel odor may also act as precursors to fuel leakage. fuel in the presence of an ignition source could cause a fire to occur. in their response to odi's information request, gm reported 24 owner reports and 1 field report alleging fuel filler pipe failure/corrosion in the subject vehicle population. six additional records were also provided that included the replacement of the fuel filler pipe, however not enough information existed to determine a relation to the alleged problem. after further review of the reports, odi determined that a total of 27 individual gm reports were related to filler pipe corrosion. the complaints received from both odi and gm primarily occurred in the corrosion states. during the investigation, the scope of the subject vehicle population was expanded to include my 2004 express vans, and my 2003 and 2004 gmc savana vans (with v6 engines) also equipped with left hand side door options, since the savana vans also utilize the same, or substantially similar fuel filler pipe configuration. gm subsequently modified the design of the fuel filler pipe on vehicles equipped with side doors to correct the corrosion concern, so these vehicles do not have the defect issue.the affected vehicle population shown above reflects the total number of vehicles registered in the salt-belt states listed in gm's defect information report (dir). prior to the safety recall announcement, gm had issued a special coverage adjustment for vehicles in these states, during which a total of 771 repairs were made. accordingly the vehicle population noted in the dir reflects that of the remaining vehicle population.the investigation is closed based on gm's announcement of safety recall 12v388. the reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/complaints under the following identification (odi) numbers: 10463398, 10459328, 10456403, 10453725, 10445925, 10443143, 10441615, 10413568, 10413214, 10411911, 10353717, 10259377. | ||||||
| PE11040 | GENERAL MOTORS LLC | 12/14/2011 | Corrosion of the Fuel Filler Pipe | |||
| Nhtsa has received five complaints alleging fuel leakage while refueling on model year 2003 chevrolet express vans (subject vehicles) equipped with a left hand door(s) behind the driver's door.fuel leakage in the presence of an ignition source may result in a fire.all five complaints originate from salt belt states.in the subject vehicles the fuel filler pipe is located farther back/rearward than on vans not equipped with a left side passenger door.as a result the filler pipe routes through the rear wheel well which exposes the filler pipe to road debris and water kick up (spray) by the rear tire. according to some complaints, the debris and water collects between the fuel filler pipe and a protective tubing that covers it, which causes the pipe to corrode and leak fuel. one of the complainants indicated that the plastic tubing on a service replacement filler pipe has a slit that may minimize debris and water collection. odi is opening this preliminary evaluation to evaluate the alleged defect in the subject vehicles. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, GASOLINE | |||
| 12/26/2011 | |||
| 2003 chevrolet express fuel filler pipe leak: gas filler tube rusted through and gasoline leaked every time i refueled. corrosion holes caused fuel to leak and creating a fire hazard. this van has a left side rear cargo door. this is a similar complaint as: odi id number : 10413214 | |||
| 10/24/2008 | 1 | ||
| Since october of 08, i ordered a filler tube which allows the gas to travel from the gas cap to the gas storage tank. everytime i fill up, gas stations will shut the pump off due to severe leaking from this filler tube. the leak is so severe that the fear is somebody dropping a cigarette at the time of fillup. approx 1 gal of gas leaks/ fillup. i ordered the new part in late october from the dealership i purchased my 2003 chevy passenger express van. i have spoken to the chevy regional office and been told that the part is only available at 5 dealerships in the country but they have been reserved for customers and i would have to wait until the part gets manufactured once again. when? they don't know. i requested a similar vehicle be loaned to me until the new part becomes available. they said no, if you feel unsafe then i shouldn't drive it. i told them this is an accident waiting to happen and it will not only cost my life but anyone in proximity to the gas station. one particular dealership shared with me that if gm doesn't pay a bill for whatever reason, the part manufacturer halts production and this is what happens. will you please help me? *tr | |||
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM | |||
| 10/11/2005 | 49750 | 1 | 12/12/2000 |
| Dt: the contact stated while driving the vehicle stalled intermittently. also, it stalled when slowing down or when stopping. the vehicle was taken to the dealership, and the fuel injector pump was replaced. this repaired the vehicle.*ak updated 11/7/2005 - *nm | |||
| FUEL SYSTEM, OTHER - STORAGE - FUEL GAUGE SYSTEM | |||
| 11/13/2004 | 12 | ||
| Main line party rentals has purchased 2 of the 2003 chevrolet express vans. this has been about 12 to 18 months ago. both of these vehicles have needed the fuel tanks removed to replace a component to correct non functioning fuel gagues.*ak | |||