Chevrolet Express 2010 - Engine - car safety information, failing parts, recalls, bulletins, complaints

Chevrolet Express 2010

Technical Service Bulletins
Consumer Complaints

Bulletins

Bulletin	Bulletin date	Replacement Bulletin	Item no.	Summary	Added
ENGINE AND ENGINE COOLING
PIP-4138K	01/01/2011		10037933	Gm: the service engine soon light is on, there is also a misfire or engine noise. there are multiple possible causes. *rm	06/08/2011
PIP-4138K	01/01/2011		10037933	Ready	06/08/2011
PIE0047B	01/01/2011		10037684	Ready	06/03/2011
PIE0047B	01/01/2011		10037684	Gm: the vehicle perfromance may be poor with an inoperative fuel gauge. the malfunction light may also be on. *rm	06/03/2011
11-06-04-001	01/01/2011		10037554	Ready	05/25/2011
11-06-04-001	01/01/2011		10037554	Gm: the malfunction light is on and the engine performance is poor. *rm	05/25/2011
ENGINE AND ENGINE COOLING - COOLING SYSTEM
PIP-4895	03/01/2011		10038606	Gm: there may be complaints that the low coolant light is on, loss of coolant, or excessive pressure. there are no external leaks. *rm	06/24/2011
PIP-4895	03/01/2011		10038606	Ready	06/24/2011
PIP-4822	08/01/2010		10036364	Chevrolet/gmc: possible engine overheat or loss of coolant. normal si diagnostics will lead to inspecting the water pump for proper operation. when water pump is removed, be sure to inspect the impeller. *pe	03/14/2011
ENGINE AND ENGINE COOLING - ENGINE
11-06-04-007B	04/01/2012		10044229	Gm: diagnosis and repair- malfunction indicator lamp illuminated, reduce engine power message displayed, dtc p2135 set. also included model sierra denali year 2010-2011 *js	05/23/2012
PIT-5110	08/01/2011		10041525	Gmc/chevrolet: vehicle fails to crank or has no start. *pe	10/04/2011
PIP-4851	11/01/2010		10037492	Gm: there is an intermittent engine light on due to five possible internal trouble codes. there may also be an extended crank after filling the fuel tank. *rm	05/24/2011
PIP-4851	11/01/2010		10037492	Ready	05/24/2011
PIP-4851	12/01/2010	PIP-4851A	10037492	Gm: there is an intermittent engine light on due to five possible internal trouble codes. there may also be an extended crank after filling the fuel tank. rm updated 5/31/11. pe	05/24/2011
PIP-4792A	10/01/2010		10037127	Ready	05/09/2011
PIP-4792A	10/01/2010		10037127	Gm: on a cold start there may be a hard start, brief rough running, black exhaust color, and an engine light. the symptoms diminish after running a while. *rm	05/09/2011
PIP-4492P	08/01/2010		10036464	Buick/cadillac/chevrolet/gmc/hummer/pontiac/saab: oil consumption and/or exhaust smoke-possible pcv baffle or lifter concern. upon inspection, obvious oil will be found in the intake manifold and/or pcv vacuum tube. *pe	03/16/2011
PIP-4492P	09/01/2010	PIP-4492Q	10036464	Buick/cadillac/chevrolet/gmc/hummer/pontiac/saab: oil consumption and/or exhaust smoke-possible pcv baffle or lifter concern. upon inspection, obvious oil will be found in the intake manifold and/or pcv vacuum tube. *pe updated 3/21/	03/16/2011
PIP-4822	08/01/2010		10036364	Chevrolet/gmc: possible engine overheat or loss of coolant. normal si diagnostics will lead to inspecting the water pump for proper operation. when water pump is removed, be sure to inspect the impeller. *pe	03/14/2011
PIT-5028	09/01/2010		10036324	Pontiac/saturn/buick/gmc/chevrolet/cadillac/hummer: vehicle start and stalls after theft deterrent module replacement. model years 2006-2011. does not apply to vehicles with keyless access system. *pe	03/14/2011
PIP-4819	08/01/2010		10036344	Cadillac/chevrolet/gmc: ses light due to p0300-p0308 and engine misfires; inspect plug wire. this may be the result of a loose spark plug wire of the cylinder with current and/or history misfires. *pe	03/14/2011
ENGINE AND ENGINE COOLING - ENGINE - DIESEL
RB-11054	04/01/2011		10038762	Ready	06/27/2011
PI-0474	05/01/2011		10038744	Ready	06/27/2011
RB-11054	04/01/2011		10038762	Gm service campaign: see document search button for owner letter. some vehicles have an improper exhaust gas temperature sensor. this could lead to the engine light turning on and reduced engine power. *rm	06/27/2011
PI-0474	05/01/2011		10038744	Gm: an 'engine power is reduced' message appears and there is a stored trouble code. this is caused by wear of the internal fuel injector. *rm	06/27/2011
10-06-04-013A	03/01/2011		10038285	Ready	06/14/2011
10-06-04-013A	03/01/2011		10038285	Gm: information on filling diesel fuel in the tank. *rm	06/14/2011
PIP-4864	01/01/2011	PIP-4864D	10037939	Gm: there is a diesel fuel warning message displayed or the message will not reset in cold weather. rm updated 6/14/11. pe	06/08/2011
PIP-4864	01/01/2011	PIP4864D	10037939	Gm: there is a diesel warning message displayed or it will not reset in cold weather. *rm	06/08/2011
PIP-4864	01/01/2011	PIP4864D	10037939	Ready	06/08/2011
SB-10-06-04-014	11/01/2010		10037539	Gm: information on the turbocharger vane position sensor. *rm	05/25/2011
SB-10-06-04-014	11/01/2010		10037539	Ready	05/25/2011
PIP-4850	11/01/2010		10037501	Gm: there may be a no start, hard start, or extended crank which may be caused by a filter minder vacuum switch. *rm	05/24/2011
PIP-4850	11/01/2010		10037501	Ready	05/24/2011
ENGINE AND ENGINE COOLING - ENGINE - OTHER FUEL TYPES - TURBO-CHARGER
PIP-4888	03/01/2011		10038605	Gm: information on inspecting and replacing turbos. *rm	06/24/2011
PIP-4888	03/01/2011		10038605	Ready	06/24/2011
PIP-4857	11/01/2010		10037499	Gm: there may be reduced power and an internal trouble code in high temperatures or when near the towing limit. *rm	05/24/2011
PIP-4857	11/01/2010		10037499	Ready	05/24/2011
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL
SB-11001	07/01/2011		10040503	Ready	08/31/2011
SB-11001	07/01/2011		10040503	Gm service campaign: see document search button for owner letter. the fuel injection system may not operate as intended. if this occurs the malfunction light may illuminate, and vehicle speed could be limited. *rm	08/31/2011
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CRANKCASE (PCV)
PIP-4492P	08/01/2010		10036464	Buick/cadillac/chevrolet/gmc/hummer/pontiac/saab: oil consumption and/or exhaust smoke-possible pcv baffle or lifter concern. upon inspection, obvious oil will be found in the intake manifold and/or pcv vacuum tube. *pe	03/16/2011
PIP-4492P	09/01/2010	PIP-4492Q	10036464	Buick/cadillac/chevrolet/gmc/hummer/pontiac/saab: oil consumption and/or exhaust smoke-possible pcv baffle or lifter concern. upon inspection, obvious oil will be found in the intake manifold and/or pcv vacuum tube. *pe updated 3/21/	03/16/2011

Consumer Complaints

Fail date	miles	occurences
ENGINE
08/15/2012	47850
	An operator reported in august of 2012 that the engine dies after driving about 1 mile, then restarts. in september 2012 we had one operator document his finding over a two week period, his reports include: 9/14/12 left brake pull, going straight at 50 mph after about 1 to 2 miles of operation. 9/10/12 front brakes seemed to come on, speed dropped about 15 mph from 55 mph, this was within the first 4-5 miles travelled. 9/12/12 van pulled to right, right brake came on while going around a left hand corner , speed dropped 10 - 15 mph. 9/17/12 brales seemed to come on after 2 - 3 miles. 9/20/2012 right brake pull while leaving driveway of service center, making a right hand turn. all incidents occurred in the morning within the first 5 miles of operation, the operator was the only person in the vehicle and no dash or warning lights came on.
10/23/2012	44500
	On october 23, 2012 at 3:00 pm the van pulled to the right while in a left turn, steering first to the right and then to the left when brakes were applied. van speed was about 25-30 mph, driver was able to control steering but only with force. light for stability control came on as steering control was lost and was off when van stopped. engine rpm followed gas pedal lift, and brake apply. the van went onto the gravellecd shoulder of the road during this incident.
08/15/2012	47850
	An operator reported in august of 2012 that the engine dies after driving about 1 mile, then restarts. in september 2012 we had one operator document his finding over a two week period, his reports include: 9/14/12 left brake pull, going straight at 50 mph after about 1 to 2 miles of operation. 9/10/12 front brakes seemed to come on, speed dropped about 15 mph from 55 mph, this was within the first 4-5 miles travelled. 9/12/12 van pulled to right, right brake came on while going around a left hand corner , speed dropped 10 - 15 mph. 9/17/12 brales seemed to come on after 2 - 3 miles. 9/20/2012 right brake pull while leaving driveway of service center, making a right hand turn. all incidents occurred in the morning within the first 5 miles of operation, the operator was the only person in the vehicle and no dash or warning lights came on.
12/16/2010	11000
	This vehicle has had mulitple incidents of cutting out and stalling causing loss of steering and brakes, and just before it completely shuts down it will power back up. in april 2011 an operator stated itermittently when making a left hand turn at approx. 10 - 15 mph with acceleration the traction light comes on and van cuts out for a few seconds like someone shut off the key, it powers most of the way down and then will come back on its own. during this time the steering and brakes are compromised. in november 2011 an operator stated powers down while operating, brakes lock up and power steering locks up, van pulls to the right in corners, seems to be abs with no brakes applied in corners/ in november 2012 it was reported from 3 different operators that the van cut out and each of them almost lost control of the vehicle. reports included going 40-45 mph into a left hand curve, the engine suddenly started to lose power and there was a loss of steering and brakes, and the right hand tire went into the ditch on the right. another operator said the engine died and the vehicle almost went into the ditch, the vehicle was cold and they had just begun their trip. the 3rd operator said the wheel locked up at 40 mph within the first 1/2 mile. most of these incidents seem to happen within the first 3 miles of operation.
10/23/2012	44500
	On october 23, 2012 at 3:00 pm the van pulled to the right while in a left turn, steering first to the right and then to the left when brakes were applied. van speed was about 25-30 mph, driver was able to control steering but only with force. light for stability control came on as steering control was lost and was off when van stopped. engine rpm followed gas pedal lift, and brake apply. the van went onto the gravellecd shoulder of the road during this incident.
08/15/2012	47850
	An operator reported in august of 2012 that the engine dies after driving about 1 mile, then restarts. in september 2012 we had one operator document his finding over a two week period, his reports include: 9/14/12 left brake pull, going straight at 50 mph after about 1 to 2 miles of operation. 9/10/12 front brakes seemed to come on, speed dropped about 15 mph from 55 mph, this was within the first 4-5 miles travelled. 9/12/12 van pulled to right, right brake came on while going around a left hand corner , speed dropped 10 - 15 mph. 9/17/12 brales seemed to come on after 2 - 3 miles. 9/20/2012 right brake pull while leaving driveway of service center, making a right hand turn. all incidents occurred in the morning within the first 5 miles of operation, the operator was the only person in the vehicle and no dash or warning lights came on.
12/16/2010	11000
	This vehicle has had mulitple incidents of cutting out and stalling causing loss of steering and brakes, and just before it completely shuts down it will power back up. in april 2011 an operator stated itermittently when making a left hand turn at approx. 10 - 15 mph with acceleration the traction light comes on and van cuts out for a few seconds like someone shut off the key, it powers most of the way down and then will come back on its own. during this time the steering and brakes are compromised. in november 2011 an operator stated powers down while operating, brakes lock up and power steering locks up, van pulls to the right in corners, seems to be abs with no brakes applied in corners/ in november 2012 it was reported from 3 different operators that the van cut out and each of them almost lost control of the vehicle. reports included going 40-45 mph into a left hand curve, the engine suddenly started to lose power and there was a loss of steering and brakes, and the right hand tire went into the ditch on the right. another operator said the engine died and the vehicle almost went into the ditch, the vehicle was cold and they had just begun their trip. the 3rd operator said the wheel locked up at 40 mph within the first 1/2 mile. most of these incidents seem to happen within the first 3 miles of operation.
10/23/2012	44500
	On october 23, 2012 at 3:00 pm the van pulled to the right while in a left turn, steering first to the right and then to the left when brakes were applied. van speed was about 25-30 mph, driver was able to control steering but only with force. light for stability control came on as steering control was lost and was off when van stopped. engine rpm followed gas pedal lift, and brake apply. the van went onto the gravellecd shoulder of the road during this incident.
08/15/2012	47850
	An operator reported in august of 2012 that the engine dies after driving about 1 mile, then restarts. in september 2012 we had one operator document his finding over a two week period, his reports include: 9/14/12 left brake pull, going straight at 50 mph after about 1 to 2 miles of operation. 9/10/12 front brakes seemed to come on, speed dropped about 15 mph from 55 mph, this was within the first 4-5 miles travelled. 9/12/12 van pulled to right, right brake came on while going around a left hand corner , speed dropped 10 - 15 mph. 9/17/12 brales seemed to come on after 2 - 3 miles. 9/20/2012 right brake pull while leaving driveway of service center, making a right hand turn. all incidents occurred in the morning within the first 5 miles of operation, the operator was the only person in the vehicle and no dash or warning lights came on.
12/16/2010	11000
	This vehicle has had mulitple incidents of cutting out and stalling causing loss of steering and brakes, and just before it completely shuts down it will power back up. in april 2011 an operator stated itermittently when making a left hand turn at approx. 10 - 15 mph with acceleration the traction light comes on and van cuts out for a few seconds like someone shut off the key, it powers most of the way down and then will come back on its own. during this time the steering and brakes are compromised. in november 2011 an operator stated powers down while operating, brakes lock up and power steering locks up, van pulls to the right in corners, seems to be abs with no brakes applied in corners/ in november 2012 it was reported from 3 different operators that the van cut out and each of them almost lost control of the vehicle. reports included going 40-45 mph into a left hand curve, the engine suddenly started to lose power and there was a loss of steering and brakes, and the right hand tire went into the ditch on the right. another operator said the engine died and the vehicle almost went into the ditch, the vehicle was cold and they had just begun their trip. the 3rd operator said the wheel locked up at 40 mph within the first 1/2 mile. most of these incidents seem to happen within the first 3 miles of operation.
10/23/2012	44500
	On october 23, 2012 at 3:00 pm the van pulled to the right while in a left turn, steering first to the right and then to the left when brakes were applied. van speed was about 25-30 mph, driver was able to control steering but only with force. light for stability control came on as steering control was lost and was off when van stopped. engine rpm followed gas pedal lift, and brake apply. the van went onto the gravellecd shoulder of the road during this incident.
08/15/2012	47850
	An operator reported in august of 2012 that the engine dies after driving about 1 mile, then restarts. in september 2012 we had one operator document his finding over a two week period, his reports include: 9/14/12 left brake pull, going straight at 50 mph after about 1 to 2 miles of operation. 9/10/12 front brakes seemed to come on, speed dropped about 15 mph from 55 mph, this was within the first 4-5 miles travelled. 9/12/12 van pulled to right, right brake came on while going around a left hand corner , speed dropped 10 - 15 mph. 9/17/12 brales seemed to come on after 2 - 3 miles. 9/20/2012 right brake pull while leaving driveway of service center, making a right hand turn. all incidents occurred in the morning within the first 5 miles of operation, the operator was the only person in the vehicle and no dash or warning lights came on.
12/16/2010	11000
	This vehicle has had mulitple incidents of cutting out and stalling causing loss of steering and brakes, and just before it completely shuts down it will power back up. in april 2011 an operator stated itermittently when making a left hand turn at approx. 10 - 15 mph with acceleration the traction light comes on and van cuts out for a few seconds like someone shut off the key, it powers most of the way down and then will come back on its own. during this time the steering and brakes are compromised. in november 2011 an operator stated powers down while operating, brakes lock up and power steering locks up, van pulls to the right in corners, seems to be abs with no brakes applied in corners/ in november 2012 it was reported from 3 different operators that the van cut out and each of them almost lost control of the vehicle. reports included going 40-45 mph into a left hand curve, the engine suddenly started to lose power and there was a loss of steering and brakes, and the right hand tire went into the ditch on the right. another operator said the engine died and the vehicle almost went into the ditch, the vehicle was cold and they had just begun their trip. the 3rd operator said the wheel locked up at 40 mph within the first 1/2 mile. most of these incidents seem to happen within the first 3 miles of operation.
07/01/2010		1
	I have been dealing with gm head office and their call ctr for over 1 + years. i have been telling them that there is hesitation at the pedal at acceleration, constant noise from the engine - sounds like a machine gun. they are always telling me that these are vehicle characteristics!!!! i don't believe them! then they put me on a oil consumption as i was almost out of oil for a 3 year old vehicle with only 40,000kms. they were monitoring this every 1,000 approx. i can smell gas in my oil, so they sent a sample off to cat, which they tell me everything was good, but i have never seen a report. then all of a sudden i receive a i received a call regarding a recalibrating, so i take the equinox back into the shop....they call me back and state that i had a leaking high pressure fuel pump, which has mixed gas & oil. i am not stupid as gm thinks - this is not good! with gas mixing with your oil it changes the consistency and doesn't lubricate things like it should. can this type of thing cause a runaway? i think all of these should be recalled - i have been reading alot of peoples words on-line and many are having the same issue - i really don't think people know where to turn. in closing, can you please advise if anyone else has filled reports on this vehicle, is there something more that should be done for me as i don't want to have a catastrophic failure with my family in the vehicle. someone has to be responsible here and i think gm should be more concerned with their customers & lives. thank you. *tr
07/01/2010
	I have been dealing with gm head office and their call ctr for over 1 + years. i have been telling them that there is hesitation at the peddal at excelleration, constant noise from the engine - sounds like a machine gun. they are always telling me that these are vehicle characteristics!!!! i don't believe them! then they put me on a oil consumption as i was almost out of oil for a 3 year old vehicle with only 40,000kms. they were monitoring this every 1,000 approx. i can smell gas in my oil, so they sent a sample off to cat, which they tell me everything was good, but i have never seen a report. then all of a sudden i receive a i received a call regarding a recalibration, so i take the equinox back into the shop....they call me back and state that i had a leaking high pressure fuel pum, which has mixed gas & oil. i am not stupid as gm thinks - this is not good! with gas mixing with your oil it changes the consistancy and doesn't lubricate things like it should. can this type of thing cause a runaway? i think all of these should be recalled - i have been reading alot of peoples words on-line and many are having the same issue - i really don't think people know where to turn. in closing, can you please advise if anyone else has filled reports on this vehicle, is there something more that should be done for me as i don't want to have a catistrophic failure with my family in the vehicle. someone has to be responsible here and i think gm should be more concerned with their customers & lives. thank you.