Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
AIR BAGS
08V046000GENERAL MOTORS CORP. V (Vehicle)18151604/02/2008OVSCGENERAL MOTORS CORP.01/30/200801/31/2008571201
Defect SummaryGm is recalling 181,516 my 2006-2008 chevrolet hhr vehicles not equipped with optional roof rail air bags for failing to comply with the requirements of federal motor vehicle safety standard no. 201, 'occupant protection in interior impact.' in tests, one of the upper interior occupant protection test points exceeded the standard's requirement.
Consequence SummaryThis standard specifies performance requirements to provide head impact protection for occupants.
Corrective SummaryDealers will install an energy-absorbing plastic piece to the headliner trim. the recall began on april 2, 2008. owners may contact chevrolet at 1-800-630-2438 or through their website at http://www.gmownercenter.com .
NotesGm recall no. 08016.customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
AIR BAGS
TB-080941006B04/01/200910030104General motors: the sir light is illuminated. dtc b0081 passenger presence system (pps) code stored (inspect pps system connectors). *pe08/03/2009
SB-08-09-41-002C02/01/200910029924General motors: diagnostic information for intermittent restraints, air bag (sir) indicator/lamp on with dtc(s) b0012, b0013, b0016, b0016, b0019, b0020, b0022, b0023, b0026, b0033, b0040, b0042 or b0044 set. this may be caused by a loose,07/20/2009
401112/13/20074011F10020881Air bag indicator light is on. *kb updated on 12/13/07. *nj01/25/2007

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
05/01/201130000
 The service airbag light is on all the time as of approximately 30,000 miles, the vehicle has never been in a crash. i have done some research online and it appears i am not the only one with this problem.
10/17/200738500
 The service air bag warning comes on in my 2007 chevrolet hhr. i found that this problem exists on other late model gm vehicles and there is a service bulletin addressing this problem as well as nhtsa #10020881. my concern is that this is a recognized safety problem that puts the consumer at the mercy of the dealer who may or may not properly diagnose and service vehicles with this safety issue. there is the potential to replace the air bag (at great cost to the consumer) for unsuspecting consumers. additionally, if this problem is so prevalent why is there not a recall or at least some protection for the consumers when we try to get this safety problem repaired? my understanding is that this warning is related to the passenger seat so there is the serious matter of child protection. thank you for any information or course of action you have for the consumer's safety regarding this matter.
08/06/200844200103/12/2007
 Tl*the contact owns a 2007 chevrolet hhr. the contact stated that the vehicle has been repaired according to a recall for the air bags; however, the air bag indicator continues to illuminate. he believes that the repair work was insufficient and the vehicle is still unsafe to drive. the mechanic explained that the indicator illuminating was not an issue; therefore, it would not be repaired. the failure mileage was 44,200. updated 03-06-09 *bf updated 03/09/09. *jb
04/01/2008101/04/2008
 2007 chevy hhr with two serious safety issues. the consumer received a recall which stated that the attachment near the sun visor and roof is defective. the second problem was water gets under the door panel and freezes with every snow, rain, hail, or mix storm received. the consumer was unable to exit the vehicle. *kb the consumer was informed the parts were not available to fix the recall. *jb
AIR BAGS - FRONTAL
01/02/200937000
 Frontal crash - driver side air bag did not deploy
11/17/2008420001
 I was in a front end collision. my car had over 9,000 dollars worth of damage, the air bags did not deploy. the chevy dealership i went to was not able to repair the airbags but were able to turn the airbag light on so that i was aware that they no longer worked. *tr
02/14/2008105/09/2007
 I purchased a 2007 chevrolet hhr last year. i still possess the window sticker from the manufacturer that states my vehicle received a 5 star frontal and side crash test rating from nhtsa. this morning i hear on the news that my vehicle failed your test horribly. i call chevrolet recalls department and they will not officially recognize this recall until the end of march. i must drive around in an unsafe vehicle for more than a month with my 2 children because i bought a vehicle under your organization's recommendation for safety and because chevy does not want to fix it yet. *tr