Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT
03/14/201186001
 I put my car in park and could not pull my key out of the ignition. i turned the car on and off and shifted gears attempting to release the key. this did not work. it progressively had gotten worse over a few days intermittently i was able to release the key until the final day. i read others complaints and used the release under the steering column as suggested and it worked, i was able to release the key. now i guess i have to take it to the dealer to be fixed. this should be covered under warranty or recalled since so many people are having the same issues.
02/03/201165000
 I have a 2007 chevy hhr and bought it used at a chevrolet dealer in winslow, arizona in 2009. and i've been reading about problems with this car. i've only had the car for almost 2 yrs. .my key gets stuck in the ignition and won't come out after i park the car. i noticed the problem last summer and took it to the dealership. they just told me how to get the key out. there was a cover under the steering column and the auto guy showed me the little pin. he told me to push the pin toward the driver window and this will release the key to the off position and the key will then release. it has been occurring more frequently and now it occurs everytime i turn the car off and try to turn the key to the off position. i've read it has to do something with the gear shift. my gear shift also gets locked in the park position. gmc has recalled the 2009 chevy hhr's with this same problem. i think all hhr's should be recalled and fixed for no charge.. this is a very dangerous problem. the traffic safety administration needs to look into this safety problem. thank you for your time in reading this email...
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
08/12/20073800207/20/2007
 Got the car back from a repair to the computer system, and drove it about two days and the ac went out and started blowing hot air, on a 108 degree texas day! the next morning started the car to go to the dealer and the air was cold, but about a half hour into the trip the air went out again. so we took car to dealer who said they would check it out maybe they knocked something off when they fixed the sensors. the air was not working when we dropped it off, tech said he drove the car to lunch, let it idle and put 30 miles on the car and the air worked fine, come get it. *jb
07/09/20071
 Poor design of the front bumper. the hole on the bottom was too big, allowing debris to hit the air conditioner (a/c) condenser and radiator. this was what happened to me but the funny thing wa s that i wasn't even driving the car. i turned it on and got the air conditioner going, which was cold at first. the car sat for a week while i was on vacation, so i found it hard to believe they won't cover it as a equipment failure. instead they claimed something flew through it. chevrolet didn't put a grill in it from the factory, which would have solved the problem. warranty won't cover it because it was considered a road hazard, and wanted me to claim it on my insurance which i thought was insurance fraud. i thought they wanted to pass the buck to someone else rather than recall all the vehicles to put a grill on it to protect it from the elements. i own a 2007 hhr with 6000 miles on it. i didn't have air conditioning because they won't warranty it, and i didn't have $800 to fix it. the gm representative came to look at the vehicle while my wife was at the dealership so she got to talk to him about it. he said well it was no different than a rock hitting the windshield. i thought this was the lazy way out, saying they didn't want to protect vital parts of the car, (radiator,condenser,etc. by putting a simple piece of mesh or grill in place. this shouldn't be our job to make sure it wa s protected. also, the representative stated well,if we get a lot of complaints about it then maybe the designer will recall it and fix it. i could not wait for them to get off the lazy boy and fix a flaw they overlooked in the first place. i love everything about the car, but chevrolet had to get their head out of their own butts and realize these were the reasons why they were losing jobs, and stocks were falling, car sales were down, and competition wa s getting stronger. they should be more than happy to fix the problem. then i might go back to buying chevrolet cars. *ak