Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM
PIT5074F05/01/201210044242Gm: j-35616-64b terminal test probe and replacement terminal. also included models verano, regal, lacrosse, cts, srx, volt, sonic, malibu, impala, equinox, cruze, avalanche, tahoe suburban, silverado, sierra, yukon, and terrain for model05/24/2012
PB-10037A04/01/201110038759Gm: onstar is making incomplete calls without the driver knowing. when have a data connection. *rm06/27/2011
PB-10037A04/01/201110038759Ready06/27/2011
SB-08-09-41-00101/01/200810032856Chevrolet: air bag readiness light/supplemental inflatable restraint (sir) light on, diagnostic trouble code(s) (dtc) b0057, b0058, b0059, b0064, b0065, b0066 (inspect/repair wiring connector). *pe06/02/2010
411012/01/20074110C10022361Long crank, engine will not start. *kb updated 1/30/08. *nj08/03/2007
ELECTRICAL SYSTEM - BATTERY
SB-5078A05/01/200910030746Chevrolet/opel/saturn/cadillac/pontiac: a low battery condition on any of the above listed vehicles could potentially cause the sir light to come. the sdm under low power situations could set codes b0083 and b0084. *pe11/24/2009
ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS
457804/01/20094578C10022806Eps/str wheel control fuse (#19) open. *kb updated 10/04/07. *nj updated 8/7/09. *pe09/28/2007
ELECTRICAL SYSTEM - IGNITION
SB-1208904/01/201210044226Chevrolet/pontiac: see document search button for owner letter. a binding condition has occur between the housing and ignition lock cylinder which makes the ignition key difficult to turn or remove from ignition. *pe05/23/2012
ELECTRICAL SYSTEM - IGNITION - MODULE
SB-1208904/01/201210044226Chevrolet/pontiac: see document search button for owner letter. a binding condition has occur between the housing and ignition lock cylinder which makes the ignition key difficult to turn or remove from ignition. *pe05/23/2012
ELECTRICAL SYSTEM - WIRING
PI-029611/01/201010037417Gm: malfunction light is on and there is a misfire. there may be three trouble codes and could be a result of wiring problems at the fuel injector. *rm05/23/2011
PI-029611/01/201010037417Ready05/23/2011
08-06-04-02204/01/2008080604022A10024788Intermittent check engine light on, engine power reduced message displayed in dic, dtc p2135 set (inspect engine wiring harness for chafing and recrimp ecm terminals, if necessary). *nj update 8/7/2008. *pe05/20/2008
ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD
07084500309/01/200710023219Intermittent no start/long crank, start then stall, check engine light on, intermittently functioning or inoperative electrical systems, dtc p0442 or p0449 set (inspect ubec and replace connectors as necessary) *nj updated 2/17/10.11/02/2007

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
02/28/200915663
 Tl- the contact owns a 2008 chevrolet hhr. the contact stated that the door locks failed. the contact stated that she attempted to get out of the vehicle and the doors would lock. the contact took the vehicle to the dealer for inspection and they stated that the actuator and locks needed to be changed. the vehicle was repaired but the failure recurred. the manufacturer was notified but provided no assistance. the failure mileage was 15,663. the vin was unavailable. ap
01/07/201301
 It would not shut off. i cannot turn the key. i received a recall notice in october, but they said it was not my car. they refuse to fix it because it has too many miles and it is ruled a courtesy thing not an official recall. i am not happy,and have to disconnect wires under the hood to shut it off. *tr
01/07/20130
 It would not shut off.i cannot turn the key.i received a recall notice in october,but they said it was not my car. they refuse to fix it because it has too many miles and it is ruled a courtesy thing not an official recall. i am not happy,and have to disconnect wires under the hood to shut it off.
08/06/201084000
 Tl- the contact owns a 2008 chevrolet hhr. the contact stated that the computer monitor was providing incorrect information and the warning lights were illuminated. the vehicle was taken to the dealer who stated that the failure of the computer monitor was caused by the oxygen sensor. the vehicle was repaired under the vehicle warranty however, the failure recurred. the manufacturer was not notified of the failure. the failure mileage was 84,000, and the current mileage was 90,000. kmj
08/06/201084000
 Tl- the owns a 2008 chevrolet hhr. the contact stated that the vehicle computer monitor was providing with the wrong information and the warning lights were illuminated often. the vehicle was taken to the dealer who stated that the failure of the computer monitor was caused by the oxygen sensor. the vehicle was repaired under the vehicle warranty, but the failure of the vehicle reoccured. the manufacturer was not notified of the failure. the failure mileage was 84,000, and the current mileage was approximated 90,000 but the computer was not providing with the right information. lg
07/28/200824000
 I bought this car in june of 2008. it has been in the shop 17 times with electrical problems the brakes have quite working came to a stop sign and they went to the floor the car has shut off several times going down the road and when it rains really hard the car will not start it drains my brand new battery i got the car from bob steel chevrolet in cocca fl they kept telling me there was nothing they could do i called a lawyer and gm motors decided to give me 10% of the car and they never fixed the car this it the 4th battery because it is draining them so much there no good gm motors told me they were going to label the car as a lemon but because i bought it used they werent going to buy it back they also told me that the 2007 had the same problem but because this was a 2008 and no other prblems with this model to just deal with it i dont know what lest to do please help
04/15/201055000
 Tl- the contact owns a 2008 chevrolet hhr. the contact was driving 35 mph when the vehicle decreased in speed despite the accelerator pedal being depressed. the traction warning light illuminated during the failure. the vehicle was taken to the dealer nine times. the dealer confirmed the fuse box the wiring housing and transmission needed to be replaced. the manufacturer was contacted. the vehicle was not repaired and the vin was unknown. the failure mileage was 55,000 and the current mileage was 83,000. kmj
04/15/201055000
 Tl- the contact owns a 2008 chevrolet hhr. the contact was driving 35 mph when the vehicle decreased in speed despite the accelerator pedal being depressed. the traction warning light illuminated during the failure. the vehicle was taken to the dealer nine times. the dealer confirmed the fuse box the wiring housing and transmission needed to be replaced. the manufacturer was contacted. the vehicle was not repaired and the vin was unknown. the failure mileage was 55,000 and the current mileage was 83,000. rds
03/26/201264000
 Opened car door. sat in seat. put key in ignition started car. turned ignition to off to stop motor.turned key to on (not starting motor) all electrical systems died. had no access to rear hatch to check battery (electric latch release). could not remove key from ignition in off position. from what i have been reading on line this is a common known issue that chevrolet is aware of and had already has a replacement part for. went back to the car on 03/27/2012 to remove personal items prior to a tow to dealership. tried starting the car. it started up ok. drove the car to the dealer and left it there over night for early bird service. called this morning, 03/28/2012 and was told by the service associate that the vehicle would not start ans the electrical system was dead when they went to move it. service department called me ay 3pm to let me know that my assessment of the bad ignition cylinder was correct and what the charges would be.
03/07/201243000
 Tl- the contact owns a 2008 chevrolet hhr. the contact stated that the key became stuck in the ignition and the vehicle could not be started. the contact had the vehicle towed to the dealer and was told that the ignition switch needed to be replaced. the dealer stated that if the housing was damaged, that would also have to be replaced and the keys would have to be reprogrammed. the front wheels on the vehicle had also seized abnormally. the failure and the current mileages were 43,000. kmj
03/07/201243000
 Tl- the contact owns a 2008 chevrolet hhr. the contact stated the key got stuck in the ignition and would not turn the vehicle on. the contact had the vehicle towed to the dealer and was told the ignition switch needed to be replaced. the dealer stated that if the housing is damaged that would have to be replaced and the keys would have to be reprogrammed. the front wheels on the vehicle were locked as well. the failure mileage and current mileages were 43,000.rl
01/14/2011500001
 After driving for more than 10-30 min, at any speed but usually at or above 50 mph, the power steering would malfunction intermittently, steering/handling became difficult. feels like it's over-correcting or is ice-skating around the lane when keeping the wheel straight. occasionally hhr will buck while driving on the highway, would slow down to 55-65mph and still experience rough bucking & poor handling. took to dealership to fix what i thought was an alignment issue, they said there were no other problems, but still experience them almost daily. also have had troubles removing the key from ignition after shifting the car into park. *tr
01/14/201150000
 After driving for more than 10-30 min, at any speed but usually at or above 50 mph, the power steering would malfunction intermittently, steering/handling became difficult. feels like it's over-correcting or is ice-skating around the lane when keeping the wheel straight. occasionally hhr will buck while driving on the highway, would slow down to 55-65mph and still experience rough bucking & poor handling. took to dealership to fix what i thought was an alignment issue, they said there were no other problems, but still experience them almost daily. also have had troubles removing the key from ignition after shifting the car into park.
06/25/201157000
 Tl. the contact owns a 2008 chevrolet hhr. the contact stated the ignition key was stuck in the ignition switch causing the contact not being able to shut off the vehicle. the contact had to pop the clutch on the manuel shift and let the vehicle stall to shut the vehicle off. the contact was still unable to remove the key when the vehicle was off. the took the vehicle to the dealer and the dealer has not identified the problem on what caused the key to get stuck in the ignition switch. the contact stated the battery died to the vehicle not being able to shut off. the contact also stated the vehicle could have been stolen as a result of the faulty ignition switch. the failure mileage as 57,000. jo
08/30/201058000
 The electric power steering turned itself off mid turn causing a drastic understeering leading the vehicle into oncoming traffic, upon research i found that gm recalled the exact same steering components that failed in the hhr in other gm vehicles but not the hhr. if this does not warrant serious investigation what does. the second time this happened everything was fine as we were driving straight, the problem occurred when the electric power steering turned back on mid-turn causing my wife to over turn into someone's front lawn, had anyone been in the way this would have been tragic. we've been lucky this far but as we are a low income household we don't have the means to pay some dealer to fix this as they all say it's on us the owners to take care of even though it's the same defective equipment that was in vehicles like the cobalt and pontiacs lines, why hasn't there been a recall issued, this is a sever driving impairment that can cause accidents and gm doesn't seem to care due to it's an acceptable loss! no life is an acceptable loss, please address this issue as there are many complaints into this same issue in the research i preformed, by the way, why is it gm canada issued a recall on this part for the hhr and not the us branch? our hhr is a 2008 with 66000 miles on it and the electric power steering is the issue.
02/22/201141000
 I live in deltona, fl and drove to palm bay, fl from home and got out of my car, returned to it a few minutes later and started it with the key fob and got in and the key would not turn in the ignition. had to let the car turn itself off and tried several times to turn the key. the steering wheel was not locked, i walked to a nearby firestone dealer who kindly agreed to let a technician come over to my car and try to turn the key, he was unsuccesful as well after several attempts. he was able to pull the steering wheel into the locked position however was still unable to turn the key in the ignition. i had to call a tow truck to tow me to the nearest chevy dealership, in melbourne, fl. this dealership wouldn't even tell me if they had the part in stock to replace it so that i could drive home they told me to pay to be towed and let them look at it and see what the issue really was. i went online and saw that many other hhr owners have experienced this issue and they had suggestions on how to correc it, due to the fact that the tumbler was frozen. i walked to a gas station to by wd-40 and sprayed it in the ignition hole and unlocked my sterring wheel adjustment to allow me to pull it up and down as quickly and as hard as i could to get the tumbler to free itself up, to no avail. 1.5 hours after the issue began the tow truck driver showed up and asked me what was wrong and i told him he could try and he was able to get the key to turn. i drove back home the 1.5 hours and my husband is ordering a replacement piece to install. why should we pay to replace this piece when this has been happening to so many owners of this vehicle make and model?
05/13/201034158
 Carro hhr 2008 cuando las puertas del vehiculo estan entre abirtas me indica el tablero que estan cerradas. el sensor del tablero se apaga cuando las puertas tienen uno 2 a 5 cm abiertas.
04/12/201011000
 I took car into dealership because it's stalling in traffic repeatedly when i am trying to come to a stop and even once when just driving. i took it in and they said they didn't know what it was and diagnostics weren't reporting any problems. they released vehicle that next day and it stalled on me in lot. they stated they could not get the vehicle to stall yet it happened within five min of me picking it up. i then took it back they kept it for the weekend. released it back to me after i was told it had stalled once but they didn't know what it was. i contacted g.m customer service and then the dealership when i got the report stated it hestitated and when i asked why they put that down and not that it had stalled like the kathy had told me on 3 different occasions it had done, they refused to answer me. the car still stalls in traffic and they refuse to fix it. i will no longer take it here. i just want my car to be safe where i won't get hit doing uturns into traffic like i almost have been with my baby the day i picked up vehicle. i have to put it in park to start it over again. i can't do that on this busy hwy i live on with traffic coming at me as fast as it does in this city.
12/26/2009230005
 2008 chevy hhr, stall 5 times, electrical system failed, no hazard light to warned other drivers of vehicle present. *tr
06/30/2009138501
 So far it has happened twice my wife leaving work the car stalled. first time her speed was aprox. 40 mph, 10 minutes into her drive. the next day we took the 2008 chevy hhr to the dealer in chino california on feb,26,2009 .they kept the car for a couple of days,and could not find a problem. second time her speed was aprox, 35 mph, 5 minutes into her drive. date june 30,2009. both times see was able to coast over to the side of the road. and both times the car started right away with no indication of trouble. *tr
02/17/20091
 Gauge shows you are going 120mph, has happened 4 times, last for a few hours to a few days. not safe not knowing what speed you are driving. *tr
12/02/2008188861
 Just bought an 2008 hhr 18000 miles on it drove it home then went to go out and now the ignition key won't turn. key just goes in and out. the 800 service people no help just said jiggle keys and keep turning the steering wheel to get the key to turn... any answers out there??? think they need a recall after reading so many problems the hhr ignition switch has... some even say they can't get it to shutoff and they keys are stuck. *tr
11/08/2008122471
 Chevy hhr 2008 - complete electrical failure while attempting to enter traffic from home depot parking lot. couldn't unlock doors or window to escape vehicle. called 911 fairfield ct, fire dept responded to open vehicle. trapped inside for 15 minutes. problem with car's fuse box, cutting off all electrical power just 10 minutes earlier traveling at 60 mph on i-95. *tr
08/01/2008202/01/2008
 2008 chevy hhr with a burning hair odor intermittently. consumer states that the vehicle also stopped running. she states that when it shut off he had no brakes or steering. *kb the consumer also stated there was a problem with the speakers. *jb
ELECTRICAL SYSTEM - BATTERY
02/27/20083000111/17/2007
 Tl*the contact owns a 2008 chevrolet hhr. the contact's vehicle caught fire while parked at his residence. the fire department stated that the fire originated from the battery compartment, located directly above the fuel system. a fire report was filed. the manufacturer was notified and the contact is waiting for an investigator to inspect the vehicle. he has pictures of the vehicle in its current condition. the current and failure mileages were 3,000.
ELECTRICAL SYSTEM - IGNITION
08/23/20121090001
 This car is a safety hazard going down road. i bought it new in 2008. rotors & brakes are horrible - have to have repaired multiple times. bearings have went out, replaced & one went out again. i spend approx 1200 dollars a year just to get shaking out of front end, turning rotors & tires. but that isn't really the problem i am reporting: was having trouble with ignition switch - it was recalled - took it to dealer to have it replaced - understand that i was having no problems with car at this time - upon leaving dealers and within 15 miles power steering light comes on & i lose power steering. now my power steering goes out unexpectedly whenever it decides to. took back to dealer because i felt this was something they messed up and was told this is just a problem with hhrs and that power steering motor needs to be replaced. after researching this...it is very common with this car, along with brake issues, severe shaking in front, bearings going out and many other problems that i have also had. i realize my car is high mileage, i work as a home health nurse & use this car for work, but i do keep it maintained. i hope that i will be able to get into different car before i get in accident in this one. *tr
08/05/2009402181
 Ignition lock assembly failed and car would not turn off - key was stuck in the on position. *tr
08/19/2009170001
 Ignition switch locked. *tr
02/12/200911377107/07/2008
 Tl*the contact owns a 2008 chevrolet hhr. the contact stated that the key would not turn in the ignition. in addition, the steering wheel and gear shift would lock. the dealer could not duplicate the failures. the manufacturer stated that the failure was a common issue with her model vehicle; however, there were no recalls. general motors advised the contact to drive into a parking spot in a straight position and ensure that the wheels were also straight. afterwards, the contact was informed to wiggle the key. after ten minutes, she was able to remove the key from the ignition, but the vehicle would not start once she inserted the key again. the failure mileage was 11,377 and current mileage was 24,000. updated 8/18/09 *cn the dealer replaced the ignition lock cylinder. updated 08/21/09.*jb