Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | ||||||||||||||||
| 08V444000 | GENERAL MOTORS CORP. | from 05/01/2007 to 04/30/2008 | V (Vehicle) | 296422 | 12/23/2008 | OVSC | GENERAL MOTORS CORP. | 09/03/2008 | 09/03/2008 | 571 | 201 | |||||
| Defect Summary | Gm is recalling 296,422 my 2006-2008 chevrolet hhr vehicles for failing to comply with the requirements of federal motor vehicle safety standard no. 201, 'occupant protection in interior impact. the door on the storage bin in the top center of the instrument panel failed to remain closed as required. | |||||||||||||||
| Consequence Summary | This standard specifies performance requirements to provide head impact protection for occupants. | |||||||||||||||
| Corrective Summary | A redesigned latch will be made available. the recall began on december 23, 2008. owners may contact chevrolet at 1-800-630-2438, or through their website at http://www.gmownercenter.com . | |||||||||||||||
| Notes | Gm recall no. 08157.customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||||
| PI-0011A | 02/01/2011 | 10038344 | Ready | 06/15/2011 | |
| PI-0011A | 02/01/2011 | 10038344 | Gm: the front or rear door may not open from the inside or outside handle, the door will not unlock with any method. the probably cause an incorrect installation of a handle component. *rm | 06/15/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||
| 02/28/2009 | 8 | ||
| 2008 chevrolet hhr. door locks stick. vehicle has locked me in. door locks still stick. has been in dealer eight times where purchased to be fixed. purchased new .have all work orders .also have had trouble with radio and tire pressure . we have video of me being locked in vehicle and door locks sticking. we purchased the 2008 hhr in good faith the door locks have given us trouble from day one of purchase. gm had people come from main office to dealer they have seen the work orders and video of door locks sticking. rep. from gm told me i could always climb out the window. | |||
| 02/28/2009 | 7 | ||
| Cpsc#i12c0371a. 2008 chevrolet hhr. consumer stated after only having the car for a year she had trouble with door locks sticking. *ln the consumer stated on one occasion, she and her husband were locked inside the vehicle. the vehicle was taken to the dealer seven times for the door lock problem. the consumer was forced to settle with gm through an attorney. | |||
| 02/28/2009 | 15663 | 1 | |
| Door locks stick. have been locked in vehicle. reported to gm they do not feel door locks sticking dangerous. been in dealer were purchased 7 times for door locks to be fixed. door locks still sticking. was forced to sign a complaint letter with gm with lemon law attorney. we feel that vehicle can never be fixed. still having trouble with door locks. video of being locked in .was purchased new. we feel we have done our part taking back to dealer to be fixed. they are unable to fix defects. *tr | |||
| 07/23/2011 | 45000 | ||
| Both key fobs began working intermittently, finally failing completely. problem began around 38,000 mileage. complete failure around 40,000 mileage. now key in door no longer works (only one key entry on entire car) so taking to dealer tomorrow. mileage around 45,000. | |||
| 07/29/2010 | 33300 | ||
| Rear driver side door lock actuator failed. (door lock would not rise and release. had to be manually pulled up.) replaced. ok since then. 33,300 miles. current miles 44,200. | |||
| 07/23/2011 | 45000 | ||
| Both key fobs began working intermittently, finally failing completely. problem began around 38,000 mileage. complete failure around 40,000 mileage. now key in door no longer works (only one key entry on entire car) so taking to dealer tomorrow. mileage around 45,000. | |||
| 07/29/2010 | 33300 | ||
| Rear driver side door lock actuator failed. (door lock would not rise and release. had to be manually pulled up.) replaced. ok since then. 33,300 miles. current miles 44,200. | |||
| 07/23/2011 | 45000 | ||
| Both key fobs began working intermittently, finally failing completely. problem began around 38,000 mileage. complete failure around 40,000 mileage. now key in door no longer works (only one key entry on entire car) so taking to dealer tomorrow. mileage around 45,000. | |||
| 07/29/2010 | 33300 | ||
| Rear driver side door lock actuator failed. (door lock would not rise and release. had to be manually pulled up.) replaced. ok since then. 33,300 miles. current miles 44,200. | |||
| 07/23/2011 | 45000 | ||
| Both key fobs began working intermittently, finally failing completely. problem began around 38,000 mileage. complete failure around 40,000 mileage. now key in door no longer works (only one key entry on entire car) so taking to dealer tomorrow. mileage around 45,000. | |||
| 07/29/2010 | 33300 | ||
| Rear driver side door lock actuator failed. (door lock would not rise and release. had to be manually pulled up.) replaced. ok since then. 33,300 miles. current miles 44,200. | |||
| 07/23/2011 | 45000 | ||
| Both key fobs began working intermittently, finally failing completely. problem began around 38,000 mileage. complete failure around 40,000 mileage. now key in door no longer works (only one key entry on entire car) so taking to dealer tomorrow. mileage around 45,000. | |||
| 07/29/2010 | 33300 | ||
| Rear driver side door lock actuator failed. (door lock would not rise and release. had to be manually pulled up.) replaced. ok since then. 33,300 miles. current miles 44,200. | |||
| 10/22/2010 | 40000 | ||
| My 2008 hhr looses powersteering while turning, then suddenly returns power causing to oversteer. this is a sever safety issue as it is a come and go type problem,i do not drive during incliment weather fearing body damage to persons and vehicles other than myself. i have taken to dealer only to be told we can not determine the problem as it is intermedent. also the tire pressure display is on even tho all tire pressure is correct, not sure if they are related to electric power steering. would like this as a record if any persons are injured or worse killed due to the possible short circut in powersteering. how many people have to leave the vehicles at home after spending all their money on them for this to be a recall? | |||
| 12/02/2010 | 72400 | ||
| Tl-the contact owns a 2008 chevrolet hhr. while the vehicle was parked she attempted to get out of the vehicle and the driver's side door handle broke off. she pecked on the door an a pedestrian open the door for her. the vehicle was taken to the dealer and she was advised that she would need to purchase the entire door panel. the vehicle had not been repaired. the manufacture had not been contacted. the approximate failure and current mileage were 72,400. vwb | |||
| 01/16/2009 | 71000 | ||
| Tl-contact owns a 2008 chevrolet hhr. the contact stated since purchasing the vehicle all five doors including the latch are difficult to keep closed. at times while driving 55 mph the doors will open including the latch. once the rear passenger side door opened while a child was sitting next to the door in a child safety seat. the contact has to use rope to hold the door closed. the contact has not taken the vehicle to the dealer at this time. the failure mileage was 71,000. jo | |||
| 11/10/2009 | 37000 | 1 | |
| Right rear door lock inop. *tr | |||
| 11/19/2008 | 2800 | 1 | |
| I currently own a 2008 chevy hhr that i purchased in august. my complaint is on the back passenger doors. in several occassions my kids have not closed the doors hard enough, and the doors have stayed open. the car has failed to inform me. we only noticed because we can hear the wind as i am driving faster. also in testing the car, the door wasn't even on the hatch and the car still did not warn of the door being open and the car was in movement. while no accident or death has occurred yet, this a is problem that could result in someone's death. *tr | |||
| 02/14/2008 | 3638 | 2 | 12/08/2007 |
| Tl*the contact owns a 2008 chevrolet hhr. the contact stated that he was locked inside his vehicle for approximately three to three and a half hours with no way out. onstar attempted to get the contact out, but was unsuccessful. only the rear latch would open from the outside. aaa was able to open one of the doors. the following day, the contact had to have a friend let him out of the back door of the vehicle. the dealer stated that they did not know what caused the malfunction. the vehicle is currently in the shop. the current and failure mileages were approximately 3,638. updated 03-04-08 *bf | |||
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||
| 09/22/2009 | 31091 | ||
| Tl* the contact owns a 2008 chevrolet hhr. the driver-side and passenger-side rear doors will not unlock from the inside and sometimes from the outside. he has to climb over the center console to exit the vehicle. the vehicle was taken to the dealer, and the body control module and the left front door latch were replaced. also the lubrication was applied to the door latches and lock rods. neither of these repairs have remedied the failure. the failure mileage was 31,091. | |||