Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| PI-0117A | 10/01/2011 | 10042287 | Chevrolet: bulletin is inregards to information concerning the instrument panel cluster (ipc), where the sir/airbag indicator/light would be on. *pe | 12/05/2011 | |
| PIE-0041A | 03/01/2010 | 10034427 | Chevrolet: engineering information-sir/airbag indicator/light on, dtcs set. this concern only involves the sir/airbag indicator (shown below. do not proceed with this bulletin if only the passenger airbag indicator is on. engineering is | 11/15/2010 | |
| TB-080941006B | 04/01/2009 | 10030104 | General motors: the sir light is illuminated. dtc b0081 passenger presence system (pps) code stored (inspect pps system connectors). *pe | 08/03/2009 | |
| SB-08-09-41-002C | 02/01/2009 | 10029924 | General motors: diagnostic information for intermittent restraints, air bag (sir) indicator/lamp on with dtc(s) b0012, b0013, b0016, b0016, b0019, b0020, b0022, b0023, b0026, b0033, b0040, b0042 or b0044 set. this may be caused by a loose, | 07/20/2009 | |
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||||
| 08-09-41-007G | 04/27/2012 | 10043830 | Passenger presence system (pps) may command passenger airbag indicator and seat belt reminder on when electronic devices (computers, mp3 players, cell phones, diagnostic scan tool, etc.) are placed on front passenger seat, dtcs 5045 or b | 04/27/2012 | |
| 08-09-41-007D | 05/01/2011 | SB-08-09-41-007E | 10038262 | Gm: the front passenger airbag indicator may light when electronics are placed in the passenger seat. the electronics cause the vehicle to think there is a passenger sitting in the seat. *rm updated 6/24/11. *pe | 06/14/2011 |
| 08-09-41-007D | 02/01/2011 | 10038262 | Gm: the front passenger airbag indicator may light when electronics are placed in the passenger seat. the electronics cause the vehicle to think there is a passenger sitting in the seat. *rm | 06/14/2011 | |
| 08-09-41-007D | 02/01/2011 | 10038262 | Ready | 06/14/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 01/02/2013 | 52000 | 1 | |
| The service air bag light comes on and goes off intermittently . dealer ran diagnostic checks and stated passenger side dash airbag connector needs to be replaced . this vehicle has never had an accident , has never had any work done under the dash or to the air bag restraint system . *tr | |||
| 01/02/2013 | 52000 | ||
| The service air bag light comes on and goes off intermittently . dealer ran diagnostic checks and stated passenger side dash airbag connector needs to be replaced . this vehicle has never had an accident , has never had any work done under the dash or to the air bag restraint system . | |||
| 01/14/2013 | 88000 | ||
| Tl-the contact owns a 2009 chevrolet hhr. the contact stated that he applied the brakes and as the vehicle stopped, the roof-mounted air bag deployed inadvertently. the vehicle was not involved in any type of crash. as a result, the contact sustained injuries to the head and neck and was transported to the hospital for treatment. the vehicle was taken to the dealer, who notified the manufacturer, and advised that a representative would be sent to inspect the failure. the failure mileage was 88,000. kmj | |||
| 01/14/2013 | 88000 | ||
| Tl-the contact owns a 2009 chevrolet hhr. the contact stated as the vehicle was stopped into traffic the air bag at the top of the roof deployed. the contact was not in an accident and no other object hit the vehicle. the contact receive injuries to the top of her head and neck and went to the hospital. the police was not notified. the vehicle was driven to the dealer who notified the manufacturer and stated a representative will be coming out to inspect the failure. the failure mileage was 88,000. mw | |||
| 10/10/2012 | 69752 | 1 | |
| The service airbag keeps coming on. the dealer said that i need a new airbag and they want me to pay for it. i feel that this is a manufacture default. *tr | |||
| 10/10/2012 | 69752 | ||
| The service airbag keeps coming on. the dealer said that i need a new airbag and they want me to pay for it. i feel that this is a manufacture default. | |||
| 08/01/2011 | 34000 | 1 | |
| Air bag light turned on in the vehicle, but after a while it would turn off and then come back on again. the dealer repaired the problem and the light went away. less than one year later when the car had 50000 mi the problem re-occurred. there appears to be a wiring issue with the airbags in this vehicle as there are many similar complaints from other owners. *tr | |||
| 08/01/2011 | 34000 | ||
| Air bag light turned on in the vehicle, but after a while it would turn off and then come back on again. the dealer repaired the problem and the light went away. less than one year later when the car had 50000 mi the problem re-occured. there appears to be a wiring issue with the airbags in this vehicle as there are many similar complaints from other owners. | |||
| 10/09/2012 | 52000 | ||
| I was driving on 30 mph zone at 30 mph, when the service air bags vame on my dash board | |||
| 07/01/2010 | 25000 | ||
| Tl* the contact owns a 2009 chevrolet hhr. the contact stated that the turn signal lights were inoperable and would not illuminate when engaged. the vehicle was taken to the dealer for diagnosis and the contact was informed that the vehicle was operating as normal. the contact also stated that the air bag warning light illuminated and he was told by the dealer that the air bags would not function in the event of a crash until they were repaired. the vehicle was repaired however, the failure recurred one year later. the vehicle was not further repaired. the vin was unavailable. the failure mileage was 25,000 and the current mileage was 48,000. kmj | |||
| 07/01/2010 | 25000 | ||
| Tl- the contact owns a 2009 chevrolet hhr. the contact stated that the turn signal lights were inoperable and would not illuminate when engaged. the vehicle was taken to the dealer for diagnosis and the contact was informed that the vehicle was operating as normal. the contact also stated that the air bag warning light illuminated and he was told by the dealer that the air bags would not function in the event of a crash until they were repaired. the vehicle was repaired however, the failure recurred one year later. the vehicle was not further repaired. the vin was unavailable. the failure mileage was 25,000 and the current mileage was 48,000. kmj | |||
| 07/01/2010 | 25000 | ||
| Tl- the contact owns a 2009 chevrolet hhr. the contact stated that his turn signals do not turn automatically after making a turn. the vehicle was taken to the dealer for diagnosis and was informed that was how the vehicle was designed to work. the contact also stated that the air bag light illuminated and he was told by the dealer that the air bags would not work until he had them repaired. the vehicle was repaired. a year later the air bags light again illuminated and would need repair again. the vin was unavailable. the failure mileage was 25,000 and the current mileage was 48,000. dt | |||
| 06/15/2012 | |||
| Without incident, the service airbag alert illuminated and has continued to stay on the majority of the time for the last 5 days. momentarily, the alert light will turn off but re-illuminate again without incident. this is similar to the other posts and complaints i have read. | |||
| 05/09/2009 | 20000 | ||
| Tl-the contact owns a 2009 chevrolet hhr. the contact stated that when any electrical devices such as a cellular phone, charger, i-pad or computer were placed in the front passenger seat, the air bag off warning light would illuminate. the vehicle was taken to the dealer who informed him that there could be no electrical devices placed in the front passenger seat, as it would interfere with the air bag sensor. the manufacturer was not notified of the failure. the failure mileage was 20,000. kmj | |||
| 05/09/2009 | 20000 | ||
| Tl-the contact owns a 2009 chevrolet hhr. the contact stated if you have any electrical devices such as a cell phone charger, i-pad or computer in the front passenger seat it will shut off the air bag. the service air bag light would illuminate. the vehicle was taken to the dealer who informed him nothing electronic can sit on the passenger seat it will cause the air bag to shut down. the manufacturer was not notified of this failure. the failure mileage was 20,000. mw | |||
| 04/02/2012 | 52000 | ||
| Service airbag light stays on. | |||
| 04/10/2012 | 54000 | ||
| I have two issues going on with my hhr. last evening i pull into my driveway and my key would not turn off engine and release. i have read hundreds of complaints with the same issues while i was trying to research how to turn off my car. my car ran in my driveway for 2 hours wasting gas until we figured out how to turn off car. the manual states that you can push a tumbler and turn the key to release it. the manual is not clear on what the tumbler is but the only movable piece inside steering wheel base did not help to release the key. we finally figured out how to pull the fuse to shut down the entire car. the dealership was closing around the time i started calling and their option to come leave the car without other transportation was not a good option for me with kids. once fuse was out the car is sitting in my driveway with the key in it which is causing a whole other level of stress for me. i have to put fuse back in this morning and take to dealership to get my car fixed. from other complaints the fix should be the same. i dont understand if this is such a big issue why there is no recall on this. i also would like to know will we as loyal customers get a refund when they actually do decide to recall this apparent defective car. my other issue is the air bag light pops on for unspecified periods of time and says it needs serviced. it can go off for days and weeks at a time and then decide to pop back on. i have also been reading about this issue in the complaints and wondering why there is no recall on this issue as well. | |||
| 03/16/2012 | 92000 | ||
| 2009 chevy hhr - key stuck in ignition with engine running. had to pull negative battery cable and ignition fuse to shut car off. called dealer and they told me to bring it in. reconnected battery cable and replaced fuse and car started up so i could drive to dealer. chevy dealer stated ignition lock syl binding, removed and replaced cyl. i had to pay $300+ to have this fixed and since this is a known issue with hhr's, i feel gm should definitely do a recall as this is a serious safety issue. also the service air bag light comes on randomly and can stay on the entire trip or go back out in a few minutes,only to come back on a few minutes later. | |||
| 07/28/2010 | 25104 | ||
| 7/10 - center console lights inop. dealer replaced internially shorted relay. warranty 11/10 - engine would not crank/service airbag & power steering msg on dic. dealer towed in, replaced starter and found loss of comm w/ bcm due to internal short. dealer replaced bcm. warranty 12/10 - engine turns over wont start. dealer towed in, found power train relay open. replaced relay. warranty 4/11 - service airbag light. dealer found open circuit at passenger front airbag. reconnector connector added dielectrical grease. stabilitrack light does not come on (ever). was told system is okay, some models dont have warning lights. (go figure, will not return to that dealer) warranty 2/12 - service airbag light. comes on and goes out 3 - 4 times during first 15 minutes of driving first trip of the day. happens 90% of the time. if i can find a dealer i can trust i will have them check this and the stabilitrack problem. mileage is now 63000. | |||
| 02/01/2012 | |||
| The airbag light keeps coming on and it says service airbag. is there a recall on the airbags for the 2009 hhr? | |||
| 07/17/2011 | 57665 | ||
| Tl- the contact owns a 2009 chevrolet hhr. the contact was driving 50 mph when the air bag warning light illuminated. the vehicle was taken to the dealer where they confirmed there was a loose connection with the air bags. the manufacturer was not notified of the failure. the vehicle was not repaired. the failure mileage was 57,665 and current mileage was 62,138. rvk | |||
| 07/17/2011 | 57665 | ||
| Tl-the contact owns a 2009 chevrolet hhr. the contact was driving 50 mph when the air bag warning light illuminated. the vehicle was taken to the dealer, and they confirmed there was a loose connection with the air bags. the manufacturer was not contacted. the vehicle was not repaired. the failure mileage was 57,665 and current mileage was 62,138. rds | |||
| 05/27/2011 | |||
| The airbag service light came on in the dashboard for no apparent reason. i havenot gotten into an accident or a fender bender, or not evena slight bump to any part of my vehicle. now the light shows to service the airbag and sometimes it goes out like it is fine, but then comes back on within minutes. | |||
| 06/01/2010 | 2000 | ||
| Tl* the contact owns a 2009 chevrolet hhr. the contact stated that the air bag warning lamp illuminated. the failure was experienced at least five times. the vehicle was taken to the dealer who was unable to diagnose the failure. the manufacturer was made aware of the failure who only offered to file a report. the vehicle was not repaired. the failure mileage was 2,000 and current mileage was 21, 069. | |||
| 06/01/2010 | 2000 | ||
| Tl - the contact owns a 2009 chevrolet hhr. the contact stated that the air bag lamp illuminated. also, the contact mentioned that the failure had occurred in five different occasions before. the vehicle was taken to the dealer who was unable to diagnosed the failure. the manufacturer was made aware of the failure who only offered to file a report. the vehicle was not repaired. the failure mileage was 2000 and current mileage was 21, 069. pm | |||
| 04/15/2011 | 36500 | ||
| Service airbag light comes on intermittently. light began coming on about april 14th, and has lit every time i drive since then - about 5 weeks now. sometimes it goes off, most of the time it doesn't. my concern is that the airbags are disabled if there is a service airbag, and i don't have the safety of the airbag system most of the time now. | |||
| 01/01/2010 | 16500 | ||
| Tl* the contact owns a 2009 chevrolet hhr. the contact stated that the air bag and tire pressure warning indicators were illuminated. the vehicle was taken to the dealer who was not able to diagnose the problem. the manufacturer was contacted who did not offer any assistance. the vehicle was not repaired. the failure and current mileage was 16,500. | |||
| 01/20/2011 | 35000 | ||
| Service air bag light continuously goes on an off. issue can not be replicated on purpose and there is no common denominator for making the light come one. speed of vehicle has ranged from 0 (in park) to 60 m.p.h. conditions of road has ranged sunny and dry to cold and wet. many on-line forums have also indicated that this is a common error with 2008 - 2009 chevrolet hhr's. | |||
| 10/15/2008 | 620 | 4 | 10/02/2008 |
| Tl*the contact owns a 2009 chevrolet hhr. two weeks after the vehicle was purchased, the dealer installed heated seats. afterwards, the passenger side air bags stopped working. the heated seats are draining the battery in the vehicle. each time the vehicle is driven, it fails to start due to the drained battery. the vehicle had to be towed to the dealer in order to be restarted. he took the vehicle to another dealer and they stated that a switch underneath the seats needed to be replaced. the contact was advised to take the vehicle back to the original dealer for them to redo the installation. the failure mileage was 620. oil leak onto the coolant reservoir. the dealer found the brake fluid cap was not sealed properly. the heated seats that were i installed were connected to the battery which was causing the battery to die. updated 03/19/09. *jb | |||
| AIR BAGS - FRONTAL | |||
| 05/07/2009 | 5240 | 1 | |
| Failure: service air bag light came on. 1st incident: service air bag light came on with passenger sitting in front passenger seat, dealership repaired faulty component. 2nd incident: service air bag light came on with passenger sitting in front passenger seat, dealership repaired different faulty component. 3rd incident: use of 12v accessory, no passenger present, as well as passenger present, service air bag light intermittently on/off. corrective action: dealership told me not to use 12v accessories as they may cause some rf interference. 4th incident: service air bag light came on with passenger sitting in front passenger seat, dealership replaced components, found faulty wiring 5th incident: service air bag light came on without a passenger in passenger seat on the way upto the dealership for service. contacted gm about possibility for lemon law remedy, was refused buy-back option with statement that the vehicle is fixed and in proper working order. representative pushed towards keeping vehicle. i personally do not have confidence, at this point, in the safety devices of this 2009 chevy hhr, nor do my passengers. the dealerships service technicians have repaired several components, and yet the problem persists. this last time in for service, the technician could not reproduce the issue, therefore no service was conducted other than testing. this means that the problem has not been resolved since the last occurrence of the service air bag message being displayed. *tr | |||
| AIR BAGS - SIDE/WINDOW | |||
| 07/05/2011 | 43000 | ||
| Tl- the contact owns a 2009 chevrolet hhr. the contact stated that his vehicle did not have side curtain air bags. the dealer informed the contact that the vehicle was standard and did not come with side curtain air bags. the manufacturer had been notified. no repairs were performed. the current and failure mileages were 43,000. bw | |||
| 09/12/2010 | 10000 | ||
| Hit by a mazda miata at about 30 mph hhr was totaled and air bags did not deploy. | |||
| 05/22/2009 | 0 | ||
| Received a notice of pendency of class action, proposed settlemet and hearing for 2009 hhr. stating that the selling vehicles were manufactured without side curtain airbags. | |||