Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| PIT5074F | 05/01/2012 | 10044242 | Gm: j-35616-64b terminal test probe and replacement terminal. also included models verano, regal, lacrosse, cts, srx, volt, sonic, malibu, impala, equinox, cruze, avalanche, tahoe suburban, silverado, sierra, yukon, and terrain for model | 05/24/2012 | |
| SB-08-09-41-007A | 04/01/2009 | 10030788 | Buick/cadillac/chevrolet/gmc/saturn: passenger presence system (pps) may command passenger airbag indicator and seat belt reminder on when electronic devices (computers, mp3 player, cell phones, tech 2, etc.) are placed on front passenger | 12/02/2009 | |
| ELECTRICAL SYSTEM - BATTERY | |||||
| SB-5078A | 05/01/2009 | 10030746 | Chevrolet/opel/saturn/cadillac/pontiac: a low battery condition on any of the above listed vehicles could potentially cause the sir light to come. the sdm under low power situations could set codes b0083 and b0084. *pe | 11/24/2009 | |
| ELECTRICAL SYSTEM - IGNITION | |||||
| SB-12089 | 04/01/2012 | 10044226 | Chevrolet/pontiac: see document search button for owner letter. a binding condition has occur between the housing and ignition lock cylinder which makes the ignition key difficult to turn or remove from ignition. *pe | 05/23/2012 | |
| ELECTRICAL SYSTEM - IGNITION - MODULE | |||||
| PB-12045 | 04/01/2012 | 10044216 | Chevrolet/pontiac: see document search button for owner letter. between the housing and ignition lock cylinder, some vehicles may develop a binding condition which makes turning ignition key or removing it from the ignition, difficult. | 05/23/2012 | |
| SB-12089 | 04/01/2012 | 10044226 | Chevrolet/pontiac: see document search button for owner letter. a binding condition has occur between the housing and ignition lock cylinder which makes the ignition key difficult to turn or remove from ignition. *pe | 05/23/2012 | |
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| SB-08-09-41-007A | 04/01/2009 | 10030788 | Buick/cadillac/chevrolet/gmc/saturn: passenger presence system (pps) may command passenger airbag indicator and seat belt reminder on when electronic devices (computers, mp3 player, cell phones, tech 2, etc.) are placed on front passenger | 12/02/2009 | |
| ELECTRICAL SYSTEM - WIRING | |||||
| PI-0296 | 11/01/2010 | 10037417 | Gm: malfunction light is on and there is a misfire. there may be three trouble codes and could be a result of wiring problems at the fuel injector. *rm | 05/23/2011 | |
| PI-0296 | 11/01/2010 | 10037417 | Ready | 05/23/2011 | |
| PIP-4469D | 06/01/2009 | 10032884 | Pontiac/saturn/chevrolet: dtc p0011 (intake camshaft position (cmp) system performance) and/or p0014 (exhaust camshaft position (cmp) system performance). they may have followed esi diagnostics and/or the code(s) returned. they may have | 06/08/2010 | |
| TSB-08259A | 11/01/2008 | 10028179 | Gmc: onstar system inoperative; replace onstar module. some vehicles may have an onstar module with a component that was not manufactured to gm's specification. can result in an open circuit and an inability to call or receive calls from on | 03/12/2009 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 01/16/2013 | 97500 | 1 | |
| I pulled in my driveway and put the car in park and could not turn off the key. i tried to everything, steering wheel, key, shifter, brakes, etc and i could not turn the car off or get the key out. i had to pull a fuse to get the car to shut down. this problem is similar, if not exactly, the same of other complaints on this type car. i will probably have to have it towed and repaired by a dealer at great expense. not good for gm. *tr | |||
| 01/16/2013 | 97500 | ||
| I pulled in my driveway and put the car in park and could not turn off the key. i tried to everything, steering wheel, key, shifter, brakes, etc and i could not turn the car off or get the key out. i had to pull a fuse to get the car to shut down. this problem is similar, if not exactly, the same of other complaints on this type car. i will probably have to have it towed and repaired by a dealer at great expense. not good for gm. | |||
| 11/22/2012 | 43000 | ||
| Tl* the contact owns a 2009 chevrolet hhr. the contact stated that the key became lodged in the ignition switch, preventing the engine from being turned off. the vehicle was towed to the dealer. the manufacturer was contacted and advised the contact that the problem was caused by an electrical failure. the manufacturer referred the contact to the dealer to have the repairs performed. the failure mileage was 43,000. | |||
| 11/22/2012 | 43000 | ||
| Tl-the contact owns a 2009 chevrolet hhr. the contact stated the key was stuck in the ignition and the engine would not turn off. the vehicle was towed to the dealer who will inspect the failure. the manufacturer was notified who stated it was an electrical failure and the dealer will repair the problem. the failure mileage was 43,000. mw | |||
| 10/27/2012 | 60000 | 1 | |
| Buyers beware: on saturday evening we put the hhr into park and went to turn off the key and the key got stuck in the ignition. tried several times to reput the car into gear and turn they key but it was permanently stuck in the on position. had to wind up pulling a fuse out of the engine to cut off the car. just took it to the dealership and they are refusing to acknowledge a problem and are forcing us to pay hundreds of dollars to get the car fixed. they are also blaming us for pulling the fuse and it causing an indicator light to come on. *tr | |||
| 08/07/2012 | 70123 | 1 | |
| I received a power steering failure message on the dash at the same time that i lost power steering while going home from dropping off my child at daycare. i drove home without the power steering, when i shut off the car and restarted it i had power steering again. this power steering failure has happened multiple times on the highway, residential neighborhoods and in parking lots; in total about 10-15 incidents in the last month. *tr | |||
| 08/07/2012 | 70123 | ||
| I received a power steering failure message on the dash at the same time that i lost power steering while going home from dropping off my child at daycare. i drove home without the power steering, when i shut off the car and restarted it i had power steering again. this power steering failure has happened multiple times on the highway, residential neighborhoods and in parking lots; in total about 10-15 incidents in the last month. | |||
| 10/19/2012 | 1 | ||
| We own a chevrolet hhr which loses power steering almost immediately after turning the car on. we have had many many problems with this car since the beginning. mainly steering column problems and power steering issues. we almost got into an accident while taking a right at low speed because of how hard the ''power'' (not) steering was. this has to be fixed now!!! it's been a well known problem since the beginning of the hhr line up. how come this issue has been partially recognized and taken care of on some vehicles with the exact part numbers?? cobalt, g5?, anyone?. please research this problem. *tr | |||
| 10/19/2012 | |||
| We own a chevrolet hhr which loses power steering almost immediately after turning the car on. we have had many many problems with this car since the beginning. mainly steering column problems and power steering issues. we almost got into an accident while taking a right at low speed because of how hard the ''power'' (not) steering was. this has to be fixed now!!! it's been a well known problem since the beginning of the hhr line up. how come this issue has been partially recognized and taken care of on some vehicles with the exact part numbers?? cobalt, g5?, anyone?. please research this problem. | |||
| 10/03/2012 | 64000 | 1 | |
| Key stuck in the iginition car still running. key release doesn't work. car was left running all night. *tr | |||
| 07/25/2012 | 55000 | 1 | |
| Like others, there were some warning beeps and the message appeared on the dash power steering. then the power steering went out. once i cut the car off and back on, i had power steering back. this seems very similar to the reason for the recall on the cobalt and s5. happened again on 7/26 and 7/27. *tr | |||
| 07/25/2012 | 55000 | ||
| Like others, there were some warning beeps and the message appeared on the dash power steering. then the power steering went out. once i cut the car off and back on, i had power steering back. this seems very similar to the reason for the recall on the cobalt and s5. happened again on 7/26 and 7/27. | |||
| 07/23/2012 | 67000 | ||
| Tl* the contact owns a 2009 chevrolet hhr. the contact stated that the key was stuck in the ignition, which prevented him from shutting the vehicle off. the contact stated that in order to shut off the vehicle, he had to pull a fuse and disconnect the battery. the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileages were 67,000. | |||
| 07/23/2012 | 67000 | ||
| Tl-the contact owns a 2009 chevrolet hhr. the contact stated that the key was stuck in the ignition, which prevented him from shutting the vehicle off. the contact stated that in order to shut off the vehicle, he had to pull a fuse and disconnect the battery. the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileages were 67,000. sm. | |||
| 07/23/2012 | 67000 | ||
| Tl - the contact owns a 2009 chevrolet hhr. the contact stated that the vehicle key was stuck in the ignition which prevented him from turning the vehicle off. the contact stated that in order to turn it off he had to pull a fuse and disconnect the battery. the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was 67,000. pm | |||
| 06/24/2012 | 51000 | ||
| Tl* the contact owns a 2009 chevrolet hhr. the contact stated that the key would not remove from the ignition and the vehicle would not shut off. the contact had to pull fuses and disconnect the battery in order to shut the vehicle off. the vehicle had not been inspected to determine the cause of failure. the vin was not available. the failure and current mileages were 51,000. | |||
| 06/24/2012 | 51000 | ||
| Tl-the contact owns a 2009 chevrolet hhr. the contact stated that the key would not remove from the ignition and the vehicle would not shut off. the contact had to pull fuses and disconnect the battery in order to shut the vehicle off. the vehicle had not been inspected to determine the cause of failure. the vin was not available. the failure and current mileages were 51,000. sm. | |||
| 06/24/2012 | 51000 | ||
| Tl- the contact owns a 2009 chevrolet hhr. the contact stated that when they parked the vehicle the key would not come out of the ignition and the vehicle would not turn off. the contact stated that the had to pull fuses and disconnect the battery in order to get the vehicle to turn off. the vehicle had not been inspected to see what caused the failure. the vin was not available. the failure mileage and current mileages was 51,000.rl | |||
| 04/16/2012 | 60000 | ||
| Tl* the contact owns a owns a 2009 chevrolet hhr. the contact stated that the key would not release from the ignition, therefore the engine could not be shut off. the contact had to disconnect the battery wires and the fuel pump fuse to shut the engine off. the vehicle was taken to the dealer and the dealer stated that the failure was located at the ignition lock cylinder. the dealer replaced the ignition lock cylinder. the vehicle was repaired. the manufacturer was made aware of the failure. the vin information was not available. the failure and the current mileages were 60,000. | |||
| 04/16/2012 | 60000 | ||
| Tl-the contact owns a owns a 2009 chevrolet hhr. the contact stated that the key would not release from the ignition, therefore the engine could not be shut off. the contact had to disconnect the battery wires and the fuel pump fuse to shut the engine off. the vehicle was taken to the dealer and the dealer stated that the failure was located at the ignition lock cylinder. the dealer replaced the ignition lock cylinder. the vehicle was repaired. the manufacturer was made aware of the failure. the vin information was not available. the failure and the current mileages were 60,000. sm. | |||
| 04/16/2012 | 6000 | ||
| The contact owns a owns a 2009 chevrolet hhr. the contact stated that the key would not release from the ignition, therefore the engine could not be shut off. the contact had to disconnect the battery wires, and the fuel pump fuse, to shut the engine off. the vehicle was taken to the dealer. the failure was located at the ignition lock cylinder. the dealer replaced the ignition lock cylinder. the vehicle was repaired. the manufacturer was made aware of the failure. the vin information was not available. the failure and the current mileage was 60,000. li | |||
| 12/23/2011 | 60000 | ||
| Tl- the contact owns a 2009 chevrolet hhr. the contact stated that the vehicle would not shut off and the key would not remove from the ignition. the contact disconnected the fuel pump in order to shut off the vehicle. the failure recurred whenever the contact operated the vehicle. the vehicle was taken to an authorized dealer and the contact was informed that the ignition switch failed. the vehicle was repaired. the manufacturer was not made aware of the failure. the failure mileage was 60,000. kmj | |||
| 04/16/2012 | 6000 | ||
| The contact owns a owns a 2009 chevrolet hhr. the contact stated that the key would not release from the ignition, therefore the engine could not be shut off. the contact had to disconnect the battery wires, and the fuel pump fuse, to shut the engine off. the vehicle was taken to the dealer. the failure was located at the ignition lock cylinder. the dealer replaced the ignition lock cylinder. the vehicle was repaired. the manufacturer was made aware of the failure. the vin information was not available. the failure and the current mileage was 60,000. li | |||
| 12/23/2011 | 60000 | ||
| Tl- the contact owns a 2009 chevrolet hhr. the contact stated that the vehicle would not shut off and the key would not remove from the ignition. the contact disconnected the fuel pump in order to shut off the vehicle. the failure recurred whenever the contact operated the vehicle. the vehicle was taken to an authorized dealer and the contact was informed that the ignition switch failed. the vehicle was repaired. the manufacturer was not made aware of the failure. the failure mileage was 60,000. kmj | |||
| 04/09/2012 | 41000 | ||
| After parking in the drive way around 11:30 pm the ignition key would not turn off. i tried to use the release plunger but ended up removing the lower steering column cover and forcing it over the key. then i pulled the wire harness off which shut off the engine. i was able to start the car by putting the wire back on and twisting the key. the dealer said the key was bent and charged me $400 to replace the switch. they obviuosly used pliers to remove the key. while in their waiting room i read an article in a march issue of motor magazine that said this is a common problem for several cars including hhr's and they are not sure why. i feel this should have been on recall and not be charged to us. the keys may be too soft or it was a manufacturers defect in the first place. | |||
| 04/10/2012 | 54000 | ||
| I have two issues going on with my hhr. last evening i pull into my driveway and my key would not turn off engine and release. i have read hundreds of complaints with the same issues while i was trying to research how to turn off my car. my car ran in my driveway for 2 hours wasting gas until we figured out how to turn off car. the manual states that you can push a tumbler and turn the key to release it. the manual is not clear on what the tumbler is but the only movable piece inside steering wheel base did not help to release the key. we finally figured out how to pull the fuse to shut down the entire car. the dealership was closing around the time i started calling and their option to come leave the car without other transportation was not a good option for me with kids. once fuse was out the car is sitting in my driveway with the key in it which is causing a whole other level of stress for me. i have to put fuse back in this morning and take to dealership to get my car fixed. from other complaints the fix should be the same. i dont understand if this is such a big issue why there is no recall on this. i also would like to know will we as loyal customers get a refund when they actually do decide to recall this apparent defective car. my other issue is the air bag light pops on for unspecified periods of time and says it needs serviced. it can go off for days and weeks at a time and then decide to pop back on. i have also been reading about this issue in the complaints and wondering why there is no recall on this issue as well. | |||
| 04/09/2012 | 41000 | ||
| After parking in the drive way around 11:30 pm the ignition key would not turn off. i tried to use the release plunger but ended up removing the lower steering column cover and forcing it over the key. then i pulled the wire harness off which shut off the engine. i was able to start the car by putting the wire back on and twisting the key. the dealer said the key was bent and charged me $400 to replace the switch. they obviuosly used pliers to remove the key. while in their waiting room i read an article in a march issue of motor magazine that said this is a common problem for several cars including hhr's and they are not sure why. i feel this should have been on recall and not be charged to us. the keys may be too soft or it was a manufacturers defect in the first place. | |||
| 04/10/2012 | 54000 | ||
| I have two issues going on with my hhr. last evening i pull into my driveway and my key would not turn off engine and release. i have read hundreds of complaints with the same issues while i was trying to research how to turn off my car. my car ran in my driveway for 2 hours wasting gas until we figured out how to turn off car. the manual states that you can push a tumbler and turn the key to release it. the manual is not clear on what the tumbler is but the only movable piece inside steering wheel base did not help to release the key. we finally figured out how to pull the fuse to shut down the entire car. the dealership was closing around the time i started calling and their option to come leave the car without other transportation was not a good option for me with kids. once fuse was out the car is sitting in my driveway with the key in it which is causing a whole other level of stress for me. i have to put fuse back in this morning and take to dealership to get my car fixed. from other complaints the fix should be the same. i dont understand if this is such a big issue why there is no recall on this. i also would like to know will we as loyal customers get a refund when they actually do decide to recall this apparent defective car. my other issue is the air bag light pops on for unspecified periods of time and says it needs serviced. it can go off for days and weeks at a time and then decide to pop back on. i have also been reading about this issue in the complaints and wondering why there is no recall on this issue as well. | |||
| 12/23/2011 | 60000 | ||
| Tl-the contact owns a 2009 chevrolet hhr. the contact stated that the vehicle would not shut off and the key would not remove from the ignition. the contact disconnected the fuel pump in order to shut off the vehicle. the failure recurred whenever the contact operated the vehicle. the vehicle was taken to an authorized dealer and the contact was informed that the ignition switch failed. the vehicle was repaired. the manufacturer was not made aware of the failure. the failure mileage was 60,000. sm. | |||
| 04/09/2012 | 41000 | ||
| After parking in the drive way around 11:30 pm the ignition key would not turn off. i tried to use the release plunger but ended up removing the lower steering column cover and forcing it over the key. then i pulled the wire harness off which shut off the engine. i was able to start the car by putting the wire back on and twisting the key. the dealer said the key was bent and charged me $400 to replace the switch. they obviuosly used pliers to remove the key. while in their waiting room i read an article in a march issue of motor magazine that said this is a common problem for several cars including hhr's and they are not sure why. i feel this should have been on recall and not be charged to us. the keys may be too soft or it was a manufacturers defect in the first place. | |||
| 04/10/2012 | 54000 | ||
| I have two issues going on with my hhr. last evening i pull into my driveway and my key would not turn off engine and release. i have read hundreds of complaints with the same issues while i was trying to research how to turn off my car. my car ran in my driveway for 2 hours wasting gas until we figured out how to turn off car. the manual states that you can push a tumbler and turn the key to release it. the manual is not clear on what the tumbler is but the only movable piece inside steering wheel base did not help to release the key. we finally figured out how to pull the fuse to shut down the entire car. the dealership was closing around the time i started calling and their option to come leave the car without other transportation was not a good option for me with kids. once fuse was out the car is sitting in my driveway with the key in it which is causing a whole other level of stress for me. i have to put fuse back in this morning and take to dealership to get my car fixed. from other complaints the fix should be the same. i dont understand if this is such a big issue why there is no recall on this. i also would like to know will we as loyal customers get a refund when they actually do decide to recall this apparent defective car. my other issue is the air bag light pops on for unspecified periods of time and says it needs serviced. it can go off for days and weeks at a time and then decide to pop back on. i have also been reading about this issue in the complaints and wondering why there is no recall on this issue as well. | |||
| 12/23/2011 | 60000 | ||
| Tl-the contact owns a 2009 chevrolet hhr. the contact stated that the vehicle would not shut off and the key would not remove from the ignition. the contact disconnected the fuel pump in order to shut off the vehicle. the failure recurred whenever the contact operated the vehicle. the vehicle was taken to an authorized dealer and the contact was informed that the ignition switch failed. the vehicle was repaired. the manufacturer was not made aware of the failure. the failure mileage was 60,000. sm. | |||
| 04/09/2012 | 41000 | ||
| After parking in the drive way around 11:30 pm the ignition key would not turn off. i tried to use the release plunger but ended up removing the lower steering column cover and forcing it over the key. then i pulled the wire harness off which shut off the engine. i was able to start the car by putting the wire back on and twisting the key. the dealer said the key was bent and charged me $400 to replace the switch. they obviuosly used pliers to remove the key. while in their waiting room i read an article in a march issue of motor magazine that said this is a common problem for several cars including hhr's and they are not sure why. i feel this should have been on recall and not be charged to us. the keys may be too soft or it was a manufacturers defect in the first place. | |||
| 04/10/2012 | 54000 | ||
| I have two issues going on with my hhr. last evening i pull into my driveway and my key would not turn off engine and release. i have read hundreds of complaints with the same issues while i was trying to research how to turn off my car. my car ran in my driveway for 2 hours wasting gas until we figured out how to turn off car. the manual states that you can push a tumbler and turn the key to release it. the manual is not clear on what the tumbler is but the only movable piece inside steering wheel base did not help to release the key. we finally figured out how to pull the fuse to shut down the entire car. the dealership was closing around the time i started calling and their option to come leave the car without other transportation was not a good option for me with kids. once fuse was out the car is sitting in my driveway with the key in it which is causing a whole other level of stress for me. i have to put fuse back in this morning and take to dealership to get my car fixed. from other complaints the fix should be the same. i dont understand if this is such a big issue why there is no recall on this. i also would like to know will we as loyal customers get a refund when they actually do decide to recall this apparent defective car. my other issue is the air bag light pops on for unspecified periods of time and says it needs serviced. it can go off for days and weeks at a time and then decide to pop back on. i have also been reading about this issue in the complaints and wondering why there is no recall on this issue as well. | |||
| 04/09/2012 | 41000 | ||
| After parking in the drive way around 11:30 pm the ignition key would not turn off. i tried to use the release plunger but ended up removing the lower steering column cover and forcing it over the key. then i pulled the wire harness off which shut off the engine. i was able to start the car by putting the wire back on and twisting the key. the dealer said the key was bent and charged me $400 to replace the switch. they obviuosly used pliers to remove the key. while in their waiting room i read an article in a march issue of motor magazine that said this is a common problem for several cars including hhr's and they are not sure why. i feel this should have been on recall and not be charged to us. the keys may be too soft or it was a manufacturers defect in the first place. | |||
| 04/10/2012 | 54000 | ||
| I have two issues going on with my hhr. last evening i pull into my driveway and my key would not turn off engine and release. i have read hundreds of complaints with the same issues while i was trying to research how to turn off my car. my car ran in my driveway for 2 hours wasting gas until we figured out how to turn off car. the manual states that you can push a tumbler and turn the key to release it. the manual is not clear on what the tumbler is but the only movable piece inside steering wheel base did not help to release the key. we finally figured out how to pull the fuse to shut down the entire car. the dealership was closing around the time i started calling and their option to come leave the car without other transportation was not a good option for me with kids. once fuse was out the car is sitting in my driveway with the key in it which is causing a whole other level of stress for me. i have to put fuse back in this morning and take to dealership to get my car fixed. from other complaints the fix should be the same. i dont understand if this is such a big issue why there is no recall on this. i also would like to know will we as loyal customers get a refund when they actually do decide to recall this apparent defective car. my other issue is the air bag light pops on for unspecified periods of time and says it needs serviced. it can go off for days and weeks at a time and then decide to pop back on. i have also been reading about this issue in the complaints and wondering why there is no recall on this issue as well. | |||
| 03/16/2012 | 92000 | ||
| 2009 chevy hhr - key stuck in ignition with engine running. had to pull negative battery cable and ignition fuse to shut car off. called dealer and they told me to bring it in. reconnected battery cable and replaced fuse and car started up so i could drive to dealer. chevy dealer stated ignition lock syl binding, removed and replaced cyl. i had to pay $300+ to have this fixed and since this is a known issue with hhr's, i feel gm should definitely do a recall as this is a serious safety issue. also the service air bag light comes on randomly and can stay on the entire trip or go back out in a few minutes,only to come back on a few minutes later. | |||
| 03/18/2012 | 86000 | ||
| The key is stuck in the ignition. the release button under the steering wheel does not release the keys. fuses were taken out and the negative battery cable was disconnected to shut off the car. the dealer advised that this is a common problem and the ignition lock cylinder needs to be replaced. the dealer advised that repair would not be covered as the vehicle is well outside of the 36,000 mile warranty. the manfacturer was notified and also advised that the repair would not be covered. the vehicle has not been repaired. | |||
| 03/16/2012 | 92000 | ||
| 2009 chevy hhr - key stuck in ignition with engine running. had to pull negative battery cable and ignition fuse to shut car off. called dealer and they told me to bring it in. reconnected battery cable and replaced fuse and car started up so i could drive to dealer. chevy dealer stated ignition lock syl binding, removed and replaced cyl. i had to pay $300+ to have this fixed and since this is a known issue with hhr's, i feel gm should definitely do a recall as this is a serious safety issue. also the service air bag light comes on randomly and can stay on the entire trip or go back out in a few minutes,only to come back on a few minutes later. | |||
| 03/18/2012 | 86000 | ||
| The key is stuck in the ignition. the release button under the steering wheel does not release the keys. fuses were taken out and the negative battery cable was disconnected to shut off the car. the dealer advised that this is a common problem and the ignition lock cylinder needs to be replaced. the dealer advised that repair would not be covered as the vehicle is well outside of the 36,000 mile warranty. the manfacturer was notified and also advised that the repair would not be covered. the vehicle has not been repaired. | |||
| 03/16/2012 | 92000 | ||
| 2009 chevy hhr - key stuck in ignition with engine running. had to pull negative battery cable and ignition fuse to shut car off. called dealer and they told me to bring it in. reconnected battery cable and replaced fuse and car started up so i could drive to dealer. chevy dealer stated ignition lock syl binding, removed and replaced cyl. i had to pay $300+ to have this fixed and since this is a known issue with hhr's, i feel gm should definitely do a recall as this is a serious safety issue. also the service air bag light comes on randomly and can stay on the entire trip or go back out in a few minutes,only to come back on a few minutes later. | |||
| 03/18/2012 | 86000 | ||
| The key is stuck in the ignition. the release button under the steering wheel does not release the keys. fuses were taken out and the negative battery cable was disconnected to shut off the car. the dealer advised that this is a common problem and the ignition lock cylinder needs to be replaced. the dealer advised that repair would not be covered as the vehicle is well outside of the 36,000 mile warranty. the manfacturer was notified and also advised that the repair would not be covered. the vehicle has not been repaired. | |||
| 03/14/2012 | 55000 | ||
| Tl- the contact owns a 2009 chevrolet hhr. the contact was unable to turn the key in the ignition. the vehicle was towed to the dealer for diagnostic testing. the technician stated the ignition housing and ignition switch had to be replaced. the vehicle was repaired. the approximate failure mileage was 55,000. rvk | |||
| 03/16/2012 | 92000 | ||
| 2009 chevy hhr - key stuck in ignition with engine running. had to pull negative battery cable and ignition fuse to shut car off. called dealer and they told me to bring it in. reconnected battery cable and replaced fuse and car started up so i could drive to dealer. chevy dealer stated ignition lock syl binding, removed and replaced cyl. i had to pay $300+ to have this fixed and since this is a known issue with hhr's, i feel gm should definitely do a recall as this is a serious safety issue. also the service air bag light comes on randomly and can stay on the entire trip or go back out in a few minutes,only to come back on a few minutes later. | |||
| 03/18/2012 | 86000 | ||
| The key is stuck in the ignition. the release button under the steering wheel does not release the keys. fuses were taken out and the negative battery cable was disconnected to shut off the car. the dealer advised that this is a common problem and the ignition lock cylinder needs to be replaced. the dealer advised that repair would not be covered as the vehicle is well outside of the 36,000 mile warranty. the manfacturer was notified and also advised that the repair would not be covered. the vehicle has not been repaired. | |||
| 03/14/2012 | 55000 | ||
| Tl- the contact owns a 2009 chevrolet hhr. the contact was unable to turn the key in the ignition. the vehicle was towed to the dealer for diagnostic testing. the technician stated the ignition housing and ignition switch had to be replaced. the vehicle was repaired. the approximate failure mileage was 55,000. rvk | |||
| 03/16/2012 | 92000 | ||
| 2009 chevy hhr - key stuck in ignition with engine running. had to pull negative battery cable and ignition fuse to shut car off. called dealer and they told me to bring it in. reconnected battery cable and replaced fuse and car started up so i could drive to dealer. chevy dealer stated ignition lock syl binding, removed and replaced cyl. i had to pay $300+ to have this fixed and since this is a known issue with hhr's, i feel gm should definitely do a recall as this is a serious safety issue. also the service air bag light comes on randomly and can stay on the entire trip or go back out in a few minutes,only to come back on a few minutes later. | |||
| 03/18/2012 | 86000 | ||
| The key is stuck in the ignition. the release button under the steering wheel does not release the keys. fuses were taken out and the negative battery cable was disconnected to shut off the car. the dealer advised that this is a common problem and the ignition lock cylinder needs to be replaced. the dealer advised that repair would not be covered as the vehicle is well outside of the 36,000 mile warranty. the manfacturer was notified and also advised that the repair would not be covered. the vehicle has not been repaired. | |||
| 03/14/2012 | 55000 | ||
| Tl- the contact owns a 2009 chevrolet hhr. the contact was unable to turn the key in the ignition. the vehicle was towed to the dealer for diagnostic testing. the technician stated the ignition housing and ignition switch had to be replaced. the vehicle was repaired. the approximate failure mileage was 55,000. rvk | |||
| 03/14/2012 | 55000 | ||
| Tl- the contact owns a 2009 chevrolet hhr. while parked the contact was unable to turn the key in the ignition. the vehicle was towed to the dealer for diagnostic. the technician stated the ignition housing and ignition switch would have to be replaced. the vehicle was repaired. the approximate failure mileage was 55,000. ds | |||
| 03/06/2012 | 32000 | ||
| Tl-the contact owns a 2009 chevrolet hhr. the contact stated that the ignition switch failed. the engine could not be turned off and the key would not eject from the ignition. the vehicle was taken to the dealer who replaced the ignition tumbler. the dealer informed the contact that there were no recalls for the failure. the manufacturer was not notified. the failure mileage was 32,000. kmj | |||
| 03/06/2012 | 32000 | ||
| Tl-the contact owns a 2009 chevrolet hhr. the contact stated the ignition switch failed. the vehicle engine would not turn off and the key would not eject from the ignition. the vehicle was taken to the dealer who replaced the ignition tumbler at the expense of the contact for $400. the dealer informed the contact there are no recalls or warranty for this failure. the manufacturer was not notified. the failure mileage was 32,000. mw | |||
| 03/04/2012 | 79000 | ||
| Tl* the contact owns a 2009 chevrolet hhr. the contact stated that when inserting the key in the ignition, it would not turn. the vehicle was later towed to the dealer where they advised her that the ignition cylinder needed to be replaced. the vehicle had not been repaired. the manufacturer was contacted and they offered no assistance. the failure and current mileages were approximately 79,000. | |||
| 03/04/2012 | 79000 | ||
| Tl-the contact owns a 2009 chevrolet hhr. the contact stated that when inserting the key in the ignition, it would not turn. the vehicle was later towed to the dealer where they advised her that the ignition cylinder needed to be replaced. the vehicle had not been repaired. the manufacturer was contacted and they offered no assistance. the failure and current mileages were approximately 79,000. kmj | |||
| 07/28/2010 | 25104 | ||
| 7/10 - center console lights inop. dealer replaced internially shorted relay. warranty 11/10 - engine would not crank/service airbag & power steering msg on dic. dealer towed in, replaced starter and found loss of comm w/ bcm due to internal short. dealer replaced bcm. warranty 12/10 - engine turns over wont start. dealer towed in, found power train relay open. replaced relay. warranty 4/11 - service airbag light. dealer found open circuit at passenger front airbag. reconnector connector added dielectrical grease. stabilitrack light does not come on (ever). was told system is okay, some models dont have warning lights. (go figure, will not return to that dealer) warranty 2/12 - service airbag light. comes on and goes out 3 - 4 times during first 15 minutes of driving first trip of the day. happens 90% of the time. if i can find a dealer i can trust i will have them check this and the stabilitrack problem. mileage is now 63000. | |||
| 03/04/2012 | 79000 | ||
| Tl-the contact owns a 2009 chevrolet hhr. the contact stated that when placing her key in the igniton it would not turn. the vehicle was later towed to the dealer and they advised her that the ignition cylinder needed to be replaced. the vehicle had not been repaired. the manufacturer was contacted and they offered no assistance. the failure and current mileages were approximately 79,000. tb | |||
| 07/28/2010 | 25104 | ||
| 7/10 - center console lights inop. dealer replaced internially shorted relay. warranty 11/10 - engine would not crank/service airbag & power steering msg on dic. dealer towed in, replaced starter and found loss of comm w/ bcm due to internal short. dealer replaced bcm. warranty 12/10 - engine turns over wont start. dealer towed in, found power train relay open. replaced relay. warranty 4/11 - service airbag light. dealer found open circuit at passenger front airbag. reconnector connector added dielectrical grease. stabilitrack light does not come on (ever). was told system is okay, some models dont have warning lights. (go figure, will not return to that dealer) warranty 2/12 - service airbag light. comes on and goes out 3 - 4 times during first 15 minutes of driving first trip of the day. happens 90% of the time. if i can find a dealer i can trust i will have them check this and the stabilitrack problem. mileage is now 63000. | |||
| 03/01/2012 | 60000 | ||
| Tl* the contact owns a 2009 chevrolet hhr. the contact stated that the key became stuck in the ignition and the vehicle could not be turned off. the vehicle was taken to the dealer where the contact was advised that the fuses would need to be disconnected in order to turn the vehicle off. the vehicle was not repaired. the failure and the current mileage was 60,000. | |||
| 07/28/2010 | 25104 | ||
| 7/10 - center console lights inop. dealer replaced internially shorted relay. warranty 11/10 - engine would not crank/service airbag & power steering msg on dic. dealer towed in, replaced starter and found loss of comm w/ bcm due to internal short. dealer replaced bcm. warranty 12/10 - engine turns over wont start. dealer towed in, found power train relay open. replaced relay. warranty 4/11 - service airbag light. dealer found open circuit at passenger front airbag. reconnector connector added dielectrical grease. stabilitrack light does not come on (ever). was told system is okay, some models dont have warning lights. (go figure, will not return to that dealer) warranty 2/12 - service airbag light. comes on and goes out 3 - 4 times during first 15 minutes of driving first trip of the day. happens 90% of the time. if i can find a dealer i can trust i will have them check this and the stabilitrack problem. mileage is now 63000. | |||
| 03/01/2012 | 60000 | ||
| Tl* the contact owns a 2009 chevrolet hhr. the contact stated that the key became stuck in the ignition and the vehicle could not be turned off. the vehicle was taken to the dealer where the contact was advised that the fuses would need to be disconnected in order to turn the vehicle off. the vehicle was not repaired. the failure and the current mileage was 60,000. | |||
| 07/28/2010 | 25104 | ||
| 7/10 - center console lights inop. dealer replaced internially shorted relay. warranty 11/10 - engine would not crank/service airbag & power steering msg on dic. dealer towed in, replaced starter and found loss of comm w/ bcm due to internal short. dealer replaced bcm. warranty 12/10 - engine turns over wont start. dealer towed in, found power train relay open. replaced relay. warranty 4/11 - service airbag light. dealer found open circuit at passenger front airbag. reconnector connector added dielectrical grease. stabilitrack light does not come on (ever). was told system is okay, some models dont have warning lights. (go figure, will not return to that dealer) warranty 2/12 - service airbag light. comes on and goes out 3 - 4 times during first 15 minutes of driving first trip of the day. happens 90% of the time. if i can find a dealer i can trust i will have them check this and the stabilitrack problem. mileage is now 63000. | |||
| 03/01/2012 | 60000 | ||
| Tl- the contact owns a 2009 chevrolet hhr. the contact stated that the key became stuck in the ignition and the vehicle could not be turned off. the vehicle was taken to the dealer where the contact was advised that the fuses would need to be disconnected in order to turn the vehicle off. the vehicle was not repaired. the failure and the current mileage was 60,000. kmj | |||
| 07/28/2010 | 25104 | ||
| 7/10 - center console lights inop. dealer replaced internially shorted relay. warranty 11/10 - engine would not crank/service airbag & power steering msg on dic. dealer towed in, replaced starter and found loss of comm w/ bcm due to internal short. dealer replaced bcm. warranty 12/10 - engine turns over wont start. dealer towed in, found power train relay open. replaced relay. warranty 4/11 - service airbag light. dealer found open circuit at passenger front airbag. reconnector connector added dielectrical grease. stabilitrack light does not come on (ever). was told system is okay, some models dont have warning lights. (go figure, will not return to that dealer) warranty 2/12 - service airbag light. comes on and goes out 3 - 4 times during first 15 minutes of driving first trip of the day. happens 90% of the time. if i can find a dealer i can trust i will have them check this and the stabilitrack problem. mileage is now 63000. | |||
| 03/01/2012 | 60000 | ||
| Tl- the contact owns a 2009 chevrolet hhr. the contact stated the ket got stuck in the ignition and the vehicle could not be turned off. the vehicle was taken to the dealer and from what the contact understood the fuses would have to be disconnected to get the vehicle to turn off. the vehicle was still at the dealer at the time of the complaint. the failure mileage and current mileages were 60,000.rl | |||
| 01/14/2012 | 45000 | ||
| Key stuck in ignition after parking. could not turn car off and could not remove key from ignition. more specifically, pulled into driveway, put vehicle in park and could not turn off vehicle or remove key from ignition switch opening. the key was stuck in the ignition and i could not pull it out of the ignition switch. had to drive the car to the dealership where they removed gas pump fuse and car stopped running. dealership today (1-15-2012) confirms there was a failure in the ignition switch and it needs to be replaced. i have a chevy cobalt 2009 which has a recall on the ignition switch for this exact problem. these are basically the same kinds of car and so there should also be a recall on the hhr ignition switch, but apparently there is not one. dealership says there is no recall on the hhr ignition switch, but there is on the cobalt ignition switch. | |||
| 01/01/2012 | 54255 | ||
| I put the transmission into park and attempted to turn off the car and remove the key to go into a store. i could not turn the ignition switch to off or remove the key. i drove the car home and parked. i could still not turn the ignition switch to off or remove the key. numerous attempts of putting car into reverse, or drive and into park did not solve the problem. the key was trapped in the ignition switch! called onstar and was forwarded to customer service; tow truck was called. tow truck delivered car to dealership with engine still running. problem diagnosed in ignitition key cylinder which was replaced. | |||
| 02/15/2010 | 15000 | ||
| Tl- the contact owns a 2009 chevrolet hhr. the contact attempted numerous times to turn the ignition off; however the ignition key failed to turn and remained in the on position. the contact disabled the fuse and then disengaged the battery in order to shut the engine off. the key remained stuck in the ignition switch. the vehicle was taken to an authorized dealer where an appointment was scheduled for repair. the manufacturer was not made aware of the problem. the approximate failure mileage was 15,000 js | |||
| 10/20/2011 | 56740 | ||
| I have a 2009 chevy hhr ,which is having the same problems that caused a recall on the chevy colbalt,the pontiac g6 ,g5 .the chevy malibu. my power steering system fails in the middle of a turn , the led read out says power steering and then it completely goes out , i have to either turn the vehicle off and re start it or remove the fuse that is in the electrical fuse box and put it back in,this only corrects the problem temporaily ,(this is so dangerous ,as i might be in the middle of a curve on wet/icy roads and have the steering go out on me) there are numerous threads on line in reference to this issue with the hhr and gm has not done a recall for it in this model, this vehicle has the same steering components as the ones that have been recalled, one of the hazards possible is a fire. i feel this issue should be addressed in all of gm's vehicles with the same faulty parts not just the ones listed, they know these parts are in these cars and have choosen to ignore all complaints to repair the issue , the parts cost the public between $150.00 and $200.00 not including the hour of labor to fix the issue , why should the consumer be required to foot the bill for something that is clearly gm's fault, i have grand children that are in my car at any given time and i should not have to worry about my car catching on fire or the steering going out while i am in a turn on a wet or icy road ! | |||
| 09/19/2011 | 71426 | ||
| Tl* the contact owns a 2009 chevrolet hhr. the contact stated that the ignition would not shut off. the battery and fuel pump fuse had to be disconnected in order to shut the vehicle down. the vehicle was taken to the dealer who performed a diagnostic that located the failure at the ignition lock and cylinder. the ignition lock cylinder was replaced. the manufacturer advised the contact that the failure was not recalled and the warranty did not cover the ignition failure. the failure mileage was 71,426 and the current mileage was 71,726. | |||
| 09/19/2011 | 71426 | ||
| Tl- the contact owns a 2009 chevrolet hhr. the contact stated that the ignition would not shut off. the battery and fuel pump fuse had to be disconnected in order to shut the vehicle down. the vehicle was taken to the dealer who performed a diagnostic that located the failure at the ignition lock and cylinder. the ignition lock cylinder was replaced. the manufacturer advised the contact that the failure was not recalled and the warranty did not cover the ignition failure. the failure mileage was 71,426 and the current mileage was 71,726. kmj | |||
| 09/19/2011 | 71426 | ||
| Tl-the contact owns a 2009 chevrolet hhr. the contact stated the driver was unable to turn the ignition off the battery and fuel pump fuse had to be disconnected to shut the vehicle down. the vehicle was taken to the dealer who performed a diagnosed that located the failure at the ignition lock and cylinder. the vehicle was repaired the ignition lock cilynder was replaced. the manufacturer advised the failure was not recalled and the warranty did not cover the ignition failure. the failure mileage was 71,426 and the current mileage was 71,726. li | |||
| 08/28/2011 | 44250 | ||
| Tl- the contact owns a 2009 chevrolet hhr. while parked, the contact attempted to remove the key from the ignition but the key would not disengage and the contact was unable to shut the vehicle off. the vehicle was towed to the dealer for diagnostics but was not repaired. the vin was not available. the approximate failure mileage was 44,250. kmj | |||
| 08/29/2011 | 76000 | ||
| Tl* the contact owns 2009 chevrolet hhr. the contact stated that the key would not remove from the ignition. as a result, the contact was unable to take the vehicle to an authorized dealer to have the failure diagnosed. the contact also stated that a faulty ignition switch was a common failure among this year, make, and model. the failure mileage was 76,000. | |||
| 08/28/2011 | 44250 | ||
| Tl- the contact owns a 2009 chevrolet hhr. while parked, the contact attempted to remove the key from the ignition but the key would not disengage and the contact was unable to shut the vehicle off. the vehicle was towed to the dealer for diagnostics but was not repaired. the vin was not available. the approximate failure mileage was 44,250. kmj | |||
| 08/29/2011 | 76000 | ||
| Tl* the contact owns 2009 chevrolet hhr. the contact stated that the key would not remove from the ignition. as a result, the contact was unable to take the vehicle to an authorized dealer to have the failure diagnosed. the contact also stated that a faulty ignition switch was a common failure among this year, make, and model. the failure mileage was 76,000. | |||
| 08/28/2011 | 44250 | ||
| Tl- the contact owns a 2009 chevrolet hhr. while parked, the contact attempted to remove the key from the ignition but the key would not disengage and the contact was unable to shut the vehicle off. the vehicle was towed to the dealer for diagnostics but was not repaired. the vin was not available. the approximate failure mileage was 44,250. kmj | |||
| 08/29/2011 | 76000 | ||
| Tl-the contact owns 2009 chevrolet hhr. the contact stated that the key would not remove from the ignition. as a result, the contact was unable to take the vehicle to an authorized dealer to have the failure diagnosed. the contact also stated that a faulty ignition switch was a common failure among this year, make, and model. the failure mileage was 76,000. sm. | |||
| 08/28/2011 | 44250 | ||
| Tl- the contact owns a 2009 chevrolet hhr. while parked the contact attempted to remove the key from the ignition. the key would not disengage and the contact was unable to shut the vehicle off. the vehicle was towed to the dealer for diagnostics. the vehicle was not repaired. the vin was not available. the approximate failure mileage was 44,250. ds | |||
| 08/29/2011 | 76000 | ||
| Tl-the contact owns 2009 chevrolet hhr. the contact stated that the key would not remove from the ignition. as a result, the contact was unable to take the vehicle to an authorized dealer to have the failure diagnosed. the contact also stated that a faulty ignition switch was a common failure among this year, make, and model. the failure mileage was 76,000. sm. | |||
| 08/24/2011 | 55000 | ||
| Tl- the contact owns a 2009 chevrolet hhr. the contact stated the ignition key failed to turn the vehicle off and the vehicle was stuck in the on position. the contact removed a fuse in order to shut the vehicle off, and have it towed to the dealer. the vehicle was not taken to the dealer, but the manufacturer was contacted regarding the failure. the vehicle was not repaired. the failure and current mileage was 55,000. rvk | |||
| 08/29/2011 | 76000 | ||
| Tl-the contact owns 2009 chevrolet hhr. the contact stated the key would not release from the ignition. the contact was unable to remove the key from the ignition. the contact was unable to take the vehicle to the dealer. the contact stated the faulty ignition switch is a common problem with this year, make, and model. the failure mileage was 76,000. jo | |||
| 08/24/2011 | 55000 | ||
| Tl- the contact owns a 2009 chevrolet hhr. the contact stated the ignition key failed to turn the vehicle off and the vehicle was stuck in the on position. the contact removed a fuse in order to shut the vehicle off, and have it towed to the dealer. the vehicle was not taken to the dealer, but the manufacturer was contacted regarding the failure. the vehicle was not repaired. the failure and current mileage was 55,000. rvk | |||
| 08/24/2011 | 55000 | ||
| Tl- the contact owns a 2009 chevrolet hhr. the contact stated the ignition key failed to turn the engine off, so the vehicle was stuck in the on position.the contact removed a fuse, so the engine could be powered off, and the vehicle could be towed to the dealer at a later time. the vehicle was not take to the dealer, but the manufacturer was contacted. the vehicle was not repaired. the failure and current mileages were 55,000. rds | |||
| 07/18/2011 | 40000 | ||
| Tl- the contact owns a 2009 chevrolet hhr. while the vehicle was parked the contact attempted to turn the key in the ignition in order to shut the vehicle off but was unable to. the contact was forced to remove a fuse in the engine in order to shut the vehicle off. the vehicle was taken to the dealer for diagnostic testing. the technicians stated the steering column needed to be replaced. the vehicle was repaired. the vin was not available. the approximate failure mileage was 40,000. rvk | |||
| 07/18/2011 | 40000 | ||
| Tl- the contact owns a 2009 chevrolet hhr. while parked the contact stated she attempted to turn the key in the ignition to shut the vehicle off but was unable to. the contact had to remove a fuse in the engine to shut the vehicle off. the vehicle was taken to the dealer for diagnostics. the technicians stated the steering column needed to be replaced. the vehicle was repaired. the vin was not available. the approximate failure mileage 40,000. ds | |||
| 07/01/2011 | 47000 | ||
| I arrived home at 2:30am and my car would not turn off. the keys were stuck in the ignition. i had it towed to the dealership that night. the service department called me in the morning to inform me that this is not covered under warranty. i have been on the phone all morning trying to get this issue resolved. still no resolve!!! | |||
| 08/30/2010 | 20000 | ||
| Tl- the contact owns a 2009 chevrolet hhr. the contact attempted to insert the key into the ignition; however, he was unable to turn the key and start the vehicle. he was able to remote start the vehicle; however, he was unable to shut the vehicle off since the key was unable to turn. the dealer was not able to duplicate the failure and informed the contact that there were no related recalls. the manufacturer had not been notified. no repairs were performed. the current mileage was approximately 26,000. the failure mileage was 15,254. bw | |||
| 07/01/2011 | 47000 | ||
| I arrived home at 2:30am and my car would not turn off. the keys were stuck in the ignition. i had it towed to the dealership that night. the service department called me in the morning to inform me that this is not covered under warranty. i have been on the phone all morning trying to get this issue resolved. still no resolve!!! | |||
| 08/30/2010 | 20000 | ||
| Tl- the contact owns a 2009 chevrolet hhr. the contact attempted to insert the key into the ignition; however, he was unable to turn the key and start the vehicle. he was able to remote start the vehicle; however, he was unable to shut the vehicle off since the key was unable to turn. the dealer was not able to duplicate the failure and informed the contact that there were no related recalls. the manufacturer had not been notified. no repairs were performed. the current mileage was approximately 26,000. the failure mileage was 15,254. bw | |||
| 07/01/2011 | 47000 | ||
| I arrived home at 2:30am and my car would not turn off. the keys were stuck in the ignition. i had it towed to the dealership that night. the service department called me in the morning to inform me that this is not covered under warranty. i have been on the phone all morning trying to get this issue resolved. still no resolve!!! | |||
| 08/30/2010 | 20000 | ||
| Tl- the contact owns a 2009 chevrolet hhr. the contact attempted to insert the key into the ignition; however, he was unable to turn the key and start the vehicle. he was able to remote start the vehicle; however, he was unable to shut the vehicle off since the key was unable to turn. the dealer was not able to duplicate the failure and informed the contact that there were no related recalls. the manufacturer had not been notified. no repairs were performed. the current mileage was approximately 26,000. the failure mileage was 15,254. bw | |||
| 06/16/2011 | 36721 | ||
| I have a 2009 chev hhr and on jun. 16, 2011 i pulled into a shopping center and tried to turn off my car and i could not turn it off with ignation key,it was locked into the run mode.lucky for me there was a dealer open and i drove the car to them.the only way the dealer could stop car was to disconnect battery,on a hhr the battery was in the back of car and it took them quite some time to do this operation.i made the right decision to go to the dealer,but what if i was a little old ladythe outcome might have been a different one.after the problem was fixed,both myself and the service manger at the dealership looked at the defective ignition cylinder and noticed there was a change made in the new cylinder.that leads me to believe that gm knows there is a problem.gm sent a bulletin(not a recall??)to there dealers stating that some customers may comment that ignition key is difficult to remove or that the key sticks or binds in the ignition cylinder,that is so wrong the key locks in the run mode and will not turn off car's ignition.after all the problems toyota has had with there gas petal ect and personal injury's,you would think gm would be on top of this saety problem and at least send out a recall not a service bulletin to protect it's customers from getting hurt or worse.i would like nhtsa to step up to the plate and confront gm about a recall on this very unsafe condition thank you. | |||
| 06/11/2011 | 33052 | ||
| Key stuck in the on position, couldn't shut off engine. took hhr to repair shop. | |||
| 05/21/2011 | |||
| The keys are stuck in the ignition of the car. we have tried to used the release button under the steering column to no avail. the car remains running. we have to unhook the battery and take out a fuse to get the car shut off. we have two small children and this is our only car. the dealership wanted to charge us to fix this, when clearly it is the fault of chevrolet. our keys have been stuck since satuday, may 21, 2011. today is monday, may 23, 2011 and the keys are still in the car. | |||
| 04/21/2011 | 75000 | ||
| Tl* the contact owns a 2009 chevrolet hhr. the contact stated that when parking the vehicle and shifting into park, the keys would become stuck in the ignition and the engine was unable to be turned off. the contact spoke with the dealer who recommended bringing the vehicle in for diagnostic testing. the contact was able to remove the keys from the ignition with the assistance of a tow truck driver and the vehicle was towed to the dealer where the contact was awaiting repairs. the vin was unavailable. the failure and current mileage was 75,000. | |||
| 04/21/2011 | 75000 | ||
| Tl- the contact owns a 2009 chevrolet hhr. the contact stated the key gets stuck in the ignition and the vehicle continues to run. the contact said that when they park the vehicle, put it in park and try to turn the vehicle off, the key gets stuck in the ignition and the vehicle will not turn off. the contact spoke with the dealer and was told they needed to bring the vehicle in to be inspected and they could show what the procurers to repair the vehicle. a tow truck driver was able to get the key out of the ignition and turn off the vehicle and the contact waiting to have the vehicle towed to the dealer for repairs. the vin was unknown. the failure mileage and current mileages were 75,000.rl | |||
| 04/07/2011 | 40000 | ||
| Tl*the contact owns a 2009 chevrolet hhr. the contact stated that the key would not move when she attempted to turn the vehicle off. the contact mentioned that in order to turn the vehicle off she had to disconnected the battery and the fuse that was connected to the fuel pump. the vehicle was taken to the dealer who was currently working on a diagnosis. the manufacturer was not contacted. the vehicle was not repaired. the failure and current mileage was 40,000. | |||
| 04/07/2011 | 40000 | ||
| Tl - the contact owns a 2009 chevrolet hhr. the contact stated that the vehicle key wont turned and it would not turn off. the contact mentioned that in order to turn the vehicle off she had to disconnected the battery and the fuse that connects to the fuel pump. the vehicle was taken to the dealer who was currently working on a diagnosis. the manufacturer was not contacted. the vehicle was not repaired. the failure and current mileage was 40,000. pm | |||
| 04/03/2011 | 140000 | ||
| Tl*the contact owns a 2009 chevrolet hhr. the contact stated that the ignition key would not turn to the off position after several attempts. the engine remained on until the ignition switch was disconnected. the vehicle was not repaired for the malfunction. the failure mileage was approximately 60,000. | |||
| 01/01/2010 | 16500 | ||
| Tl - the contact owns a 2009 chevrolet hhr. the contact stated the vehicle air bag lamp and the tire pressure gauge illuminated. the vehicle was taken to the dealer who was not able to diagnosed the problem. the manufacturer was contacted who did not offered any assistance. the vehicle was not repaired. the failure and current mileage was 16,500. pm | |||
| 03/08/2011 | 47940 | ||
| Tl* the contact owns a 2009 chevrolet hhr. the contact stated that the ignition key would not release from the ignition switch. the vehicle was taken to an authorized dealer where they repaired the vehicle. the failure mileage was 47,940. | |||
| 03/08/2011 | 47940 | ||
| Tl- the contact owns a 2009 chevrolet hhr. the contact stated that the ignition key would not release from the ignition switch. the vehicle was taken to an authorized dealer where they repaired the vehicle. the failure mileage was 47,940. js | |||
| 12/13/2010 | 40536 | ||
| Tl- the contact owns a 2009 chevrolet hhr. the contact stated they tried to turn of the vehicle and the key stayed in the on position. the contact did not know how to get the vehicle turned off so it ran all night until they went to the dealer the next morning. the dealer stated it was the ignition switch and the cylynoid in the steering column. the failure components were no longer listed under warranty and the vehicle had not been repaired at the time of the complaint. the vin was unknown at the time of the complaint. the failure mileage and the current mileages was 40536.rl | |||
| 09/15/2010 | 43000 | ||
| Tl-the contact owns a 2009 chevrolet hhr. she attempted to shut the vehicle off but the ignition would not turn off. in order to shut the vehicle down she had to disconnect the battery. the vehicle was taken to an authorized dealer where it was being repaired. the failure and current mileages were 43,000. the vin was unavailable. sm. | |||
| 06/19/2010 | 26700 | ||
| Saturday afternoon, 19 june 2010. parked vehicle, could not turn ignition switch off. ran through all the gears and back to park, still the same, could not turn vehicle off. had to leave vehicle running while i phoned to find a chevrolet dealer that provided sat. service - luckily one in the jacx fl area. told them of problem and was advised to bring vechile right away so they could repair, which they did. would assume that this is a know problem with the vehicle as they had the part in stock to replace right away. my experience has been that if it is a new/unknown problem they will not have part in stock and have to order before making repairs. this is a very serioud situation! had a dealer not been available on a sat. afternoon, i have no idea what i would have done. probably disconnected the battery in hopes of shutting down the engine, without hopefully damaging the compture module. any way you look at it this, it is not a good situation. | |||
| 03/16/2010 | 25000 | ||
| Tl*the contact owns a 2009 chevrolet hhr. the contact was examining the vehicle and noticed that the battery had died. after replacing the battery the contact noticed that the speedometer, odometer, and electronic traction control would no longer function. the dealer has not diagnosed the failure. the failure mileage was 25,000. | |||
| 07/08/2009 | 25 | 1 | |
| Car has intermittent headlight failure, interior lights on instruments and radio dim, go completely out and then pop back on. this happens randomly. i drive to work in the dark and the lights have gone completely out and will not turn on when it rains and the law says they should be on. took to the dealer and they replaced part of the wiring. when this did not fix the problem i have taken the car back a total of 4 times and the dealer keeps telling me that they can not duplicate the problem so there is no problem other than me. general motors called about the service i have received and they continue to do nothing about the problem. *tr | |||
| 10/10/2009 | 10500 | 1 | |
| This a 2009 chevrolet hhr 2.2 liter engine 4cyl. during rush hour in the morning,in city traffic i was getting in to the freeway flow i had to step on the gas pedal on an off, when i notice the car got sluggish and would not respond to the amount of request on my foot, i was lucky and got of the freeway then i noticed the info on the instrumentation panel was warning! engine power reduced, turned engine off and the car stared working normally, this same thing happened again a week later and then sooner until the car had no power and finally did not start any more i had e diagnostics read out and described wrong readings on the throttle body and wrong gas pedal position, i replaced the throttle body a $400.00 part did not fix it then the gas pedal $90 dlls part, and that fixed it! i' am an electrician for the city,i worked in the electronics mfg 25 years, so i always want to know the source of problems so i disassembled the gas pedal, and found that the carbon on the potentiometer was warn out, so i noticed that the steel sweepers where assembled backwards and they were scraping the carbon away of the little pc board part no.807819 this is inside the gas pedal assy. part no.gm 20757615 manufactured ii 5 24/08 other info on the pedal (6pv 933 902-02) the enclosure has the hella brand logo. *tr | |||
| 05/07/2009 | 5240 | 1 | |
| Failure: service air bag light came on. 1st incident: service air bag light came on with passenger sitting in front passenger seat, dealership repaired faulty component. 2nd incident: service air bag light came on with passenger sitting in front passenger seat, dealership repaired different faulty component. 3rd incident: use of 12v accessory, no passenger present, as well as passenger present, service air bag light intermittently on/off. corrective action: dealership told me not to use 12v accessories as they may cause some rf interference. 4th incident: service air bag light came on with passenger sitting in front passenger seat, dealership replaced components, found faulty wiring 5th incident: service air bag light came on without a passenger in passenger seat on the way upto the dealership for service. contacted gm about possibility for lemon law remedy, was refused buy-back option with statement that the vehicle is fixed and in proper working order. representative pushed towards keeping vehicle. i personally do not have confidence, at this point, in the safety devices of this 2009 chevy hhr, nor do my passengers. the dealerships service technicians have repaired several components, and yet the problem persists. this last time in for service, the technician could not reproduce the issue, therefore no service was conducted other than testing. this means that the problem has not been resolved since the last occurrence of the service air bag message being displayed. *tr | |||
| 10/15/2008 | 620 | 4 | 10/02/2008 |
| Tl*the contact owns a 2009 chevrolet hhr. two weeks after the vehicle was purchased, the dealer installed heated seats. afterwards, the passenger side air bags stopped working. the heated seats are draining the battery in the vehicle. each time the vehicle is driven, it fails to start due to the drained battery. the vehicle had to be towed to the dealer in order to be restarted. he took the vehicle to another dealer and they stated that a switch underneath the seats needed to be replaced. the contact was advised to take the vehicle back to the original dealer for them to redo the installation. the failure mileage was 620. oil leak onto the coolant reservoir. the dealer found the brake fluid cap was not sealed properly. the heated seats that were i installed were connected to the battery which was causing the battery to die. updated 03/19/09. *jb | |||
| ELECTRICAL SYSTEM - IGNITION | |||
| 04/02/2012 | |||
| 2009 chevrolet hhr. consumer states key was stuck in the on position *tgw the consumer stated the only way for his wife to shut the vehicle off, was to take her foot off the gas and let the clutch out while it was still in gear. the consumer had to disconnect the battery in order to prevent it from going dead and possibly damaging the electrical system. the next day, the consumer took the vehicle to the dealership, where he was informed, he was not the only person to bring their vehicle in for a defective ignition key cylinder. *jb | |||