Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| PIP-4495C | 03/01/2011 | 10038510 | Ready | 06/16/2011 | |
| PIP-4495C | 03/01/2011 | 10038510 | Gm: there may be noise coming from the cylinder head, because of low oil pressure which is caused by debris. *rm | 06/16/2011 | |
| PIP-4716A | 02/01/2011 | 10038511 | Gm: there may be a short rattle noise from the front of the engine when it is started. it could be a problem with cam phasers or the engine belt. *rm | 06/16/2011 | |
| PIP-4716A | 02/01/2011 | 10038511 | Ready | 06/16/2011 | |
| PI-0128A | 06/01/2010 | 10036544 | Chevrolet/pontiac/saturn/daewoo/opel: engine misfire/low compression. technician should perform a compression test. results may lead to cylinder with low compression (85-90psi). this may cause the misfire. *pe | 03/28/2011 | |
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - TURBO-CHARGER | |||||
| PIP-4820 | 08/01/2010 | 10036444 | Chevrolet/pontiac/saturn/daewood/opel: low turbocharger boost pressure or possible dtc p0299. technicians may find dtc p0299 present. may also find the turbo wastegate actuator rod nut missing. most parts of the turbocharger are not ser | 03/14/2011 | |
| SB-09-06-93-002 | 06/01/2009 | 10032461 | Daewoo/opel/saturn/pontiac/chevrolet: turbocharger housing inlet flange cracks in partition wall. *pe | 03/26/2010 | |
| ENGINE AND ENGINE COOLING - ENGINE - OTHER FUEL TYPES - TURBO-CHARGER | |||||
| PIP-4820 | 08/01/2010 | 10036444 | Chevrolet/pontiac/saturn/daewood/opel: low turbocharger boost pressure or possible dtc p0299. technicians may find dtc p0299 present. may also find the turbo wastegate actuator rod nut missing. most parts of the turbocharger are not ser | 03/14/2011 | |
| SB-09-06-93-002 | 06/01/2009 | 10032461 | Daewoo/opel/saturn/pontiac/chevrolet: turbocharger housing inlet flange cracks in partition wall. *pe | 03/26/2010 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||||
| PIP-4469D | 06/01/2009 | 10032884 | Pontiac/saturn/chevrolet: dtc p0011 (intake camshaft position (cmp) system performance) and/or p0014 (exhaust camshaft position (cmp) system performance). they may have followed esi diagnostics and/or the code(s) returned. they may have | 06/08/2010 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 01/16/2013 | 97500 | 1 | |
| I pulled in my driveway and put the car in park and could not turn off the key. i tried to everything, steering wheel, key, shifter, brakes, etc and i could not turn the car off or get the key out. i had to pull a fuse to get the car to shut down. this problem is similar, if not exactly, the same of other complaints on this type car. i will probably have to have it towed and repaired by a dealer at great expense. not good for gm. *tr | |||
| 01/16/2013 | 97500 | ||
| I pulled in my driveway and put the car in park and could not turn off the key. i tried to everything, steering wheel, key, shifter, brakes, etc and i could not turn the car off or get the key out. i had to pull a fuse to get the car to shut down. this problem is similar, if not exactly, the same of other complaints on this type car. i will probably have to have it towed and repaired by a dealer at great expense. not good for gm. | |||
| 04/17/2012 | 32000 | ||
| Tl- the contact owns a 2009 chevrolet hhr. the contact stated that he had several problems with the vehicle. the failures included the brakes, power steering assist and a foul odor being emitted through the ventilation system. in addition, the driver | |||
| 04/17/2012 | 32000 | ||
| Tl | |||
| 08/19/2012 | 39000 | ||
| Tl- the contact owns a 2009 chevrolet hhr. the contact stated that while attempting to park, the vehicle stalled. in addition, the doors failed to unlock and the contact became trapped in the vehicle. the vehicle was taken to the dealer who was unable to diagnose the failure. the manufacturer was made aware of the failure who referred her to the dealer. the vehicle was not repaired. the vin was not available. the failure and current mileage was 39,000. kmj | |||
| 08/19/2012 | 39000 | ||
| Tl- the contact owns a 2009 chevrolet hhr. the contact stated that while attempting to park, the vehicle stalled. the contact stated that the doors failed to unlocked and she was trap in the vehicle. the vehicle was taken to the dealer who was unable to diagnosed the failure. the manufacturer was made aware of the failure who referred her to the dealer. the vehicle was not repaired. the vin was not available. the failure and current mileage was 39,000. pm | |||
| ENGINE AND ENGINE COOLING | |||
| 04/13/2012 | 170000 | ||
| I was driving my chevy hhr when it started overheating and smoking and didn't seem safe to drive, so i had it towed to a dealership and was told that engine block cracked at about 147,000 miles due to overheating. i was told that it needed a new engine which would be 4,000. wanting a second opinion, we had it towed to another mechanic who basically said the exact same thing. then wecalled gm because the mechanic told him that there was a tech bulletin out on it and this was a known problem on the hhr's so we were hoping that gm would help us since the car was only 2 years old. gm said that they could probably help us but first we had to pay another 200 to get it towed to another chevy dealership and then pay for the diagnosis. i was hesitant, but he told me that if we did that he should hopefully be able to help us out with the engine. we did all that, and they called us back this morning to say that the issue was exactly what we had told them from the beginning but not only would they not help us out at all, this dealership wants 6,000 for the new engine instead of the $4,000 that the first dealership quoted us. the mechanic said that he can't tell if the engine cracked because the car overheated, or if the car overheated because the engine cracked, but either way he said he can't tell if it's a manufacture's default or not so they're deciding to go with not so they don't have to help us. | |||
| 04/09/2012 | 41000 | ||
| After parking in the drive way around 11:30 pm the ignition key would not turn off. i tried to use the release plunger but ended up removing the lower steering column cover and forcing it over the key. then i pulled the wire harness off which shut off the engine. i was able to start the car by putting the wire back on and twisting the key. the dealer said the key was bent and charged me $400 to replace the switch. they obviuosly used pliers to remove the key. while in their waiting room i read an article in a march issue of motor magazine that said this is a common problem for several cars including hhr's and they are not sure why. i feel this should have been on recall and not be charged to us. the keys may be too soft or it was a manufacturers defect in the first place. | |||
| 04/09/2012 | 27080 | ||
| Unable to remove the key from the igition. one hour later the car is still running and key is stuck. disconnected the battery. its 7pm will have it toaded to dealership in am | |||
| 04/09/2012 | 41000 | ||
| After parking in the drive way around 11:30 pm the ignition key would not turn off. i tried to use the release plunger but ended up removing the lower steering column cover and forcing it over the key. then i pulled the wire harness off which shut off the engine. i was able to start the car by putting the wire back on and twisting the key. the dealer said the key was bent and charged me $400 to replace the switch. they obviuosly used pliers to remove the key. while in their waiting room i read an article in a march issue of motor magazine that said this is a common problem for several cars including hhr's and they are not sure why. i feel this should have been on recall and not be charged to us. the keys may be too soft or it was a manufacturers defect in the first place. | |||
| 04/09/2012 | 27080 | ||
| Unable to remove the key from the igition. one hour later the car is still running and key is stuck. disconnected the battery. its 7pm will have it toaded to dealership in am | |||
| 04/09/2012 | 41000 | ||
| After parking in the drive way around 11:30 pm the ignition key would not turn off. i tried to use the release plunger but ended up removing the lower steering column cover and forcing it over the key. then i pulled the wire harness off which shut off the engine. i was able to start the car by putting the wire back on and twisting the key. the dealer said the key was bent and charged me $400 to replace the switch. they obviuosly used pliers to remove the key. while in their waiting room i read an article in a march issue of motor magazine that said this is a common problem for several cars including hhr's and they are not sure why. i feel this should have been on recall and not be charged to us. the keys may be too soft or it was a manufacturers defect in the first place. | |||
| 04/09/2012 | 27080 | ||
| Unable to remove the key from the igition. one hour later the car is still running and key is stuck. disconnected the battery. its 7pm will have it toaded to dealership in am | |||
| 04/09/2012 | 41000 | ||
| After parking in the drive way around 11:30 pm the ignition key would not turn off. i tried to use the release plunger but ended up removing the lower steering column cover and forcing it over the key. then i pulled the wire harness off which shut off the engine. i was able to start the car by putting the wire back on and twisting the key. the dealer said the key was bent and charged me $400 to replace the switch. they obviuosly used pliers to remove the key. while in their waiting room i read an article in a march issue of motor magazine that said this is a common problem for several cars including hhr's and they are not sure why. i feel this should have been on recall and not be charged to us. the keys may be too soft or it was a manufacturers defect in the first place. | |||
| 04/09/2012 | 27080 | ||
| Unable to remove the key from the igition. one hour later the car is still running and key is stuck. disconnected the battery. its 7pm will have it toaded to dealership in am | |||
| 01/14/2012 | 45000 | ||
| Key stuck in ignition after parking. could not turn car off and could not remove key from ignition. more specifically, pulled into driveway, put vehicle in park and could not turn off vehicle or remove key from ignition switch opening. the key was stuck in the ignition and i could not pull it out of the ignition switch. had to drive the car to the dealership where they removed gas pump fuse and car stopped running. dealership today (1-15-2012) confirms there was a failure in the ignition switch and it needs to be replaced. i have a chevy cobalt 2009 which has a recall on the ignition switch for this exact problem. these are basically the same kinds of car and so there should also be a recall on the hhr ignition switch, but apparently there is not one. dealership says there is no recall on the hhr ignition switch, but there is on the cobalt ignition switch. | |||
| 01/01/2012 | 54255 | ||
| I put the transmission into park and attempted to turn off the car and remove the key to go into a store. i could not turn the ignition switch to off or remove the key. i drove the car home and parked. i could still not turn the ignition switch to off or remove the key. numerous attempts of putting car into reverse, or drive and into park did not solve the problem. the key was trapped in the ignition switch! called onstar and was forwarded to customer service; tow truck was called. tow truck delivered car to dealership with engine still running. problem diagnosed in ignitition key cylinder which was replaced. | |||
| 06/03/2011 | 35500 | ||
| Last friday i travelled to new orleans to perform a repair at a local furniture company. upon my arrival i could not extract the key from the ignition mof my vehicle. i called the dealer (ross downing chevy in hammond, la) to find out how to extract the key. i was told to take it to a gm dealer i did so and returned to hammond, la and took my vehicle to the dealer mwhere i purchased it brand new in feb 2010. my vehicle is a chevy hhr lt 2009. my engine temperature was also high (267f) and i could not shutit off. the d ealer had their mechanic replace the faulty ignition switch and added coolant to the system. there was no leaks and no explanation why the cooling system had lost coolant. i am concerned about the operator of this vehicle not being able to shut off the engine. i asked the dealer if there where any recall / deficiencies on this vehicle and they said no. why would a vehicle less than 18 months old have a faulty ignition switch? | |||