Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT - ELECTRICAL - NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) | |||||
| TSB-08259A | 11/01/2008 | 10028179 | Gmc: onstar system inoperative; replace onstar module. some vehicles may have an onstar module with a component that was not manufactured to gm's specification. can result in an open circuit and an inability to call or receive calls from on | 03/12/2009 | |
| EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL | |||||
| 08-259 | 09/01/2008 | 10026693 | Gmc: onstar system inoperative - replace onstar module. this can result in an open circuit and an inability to call or receive calls from onstar. csc letter was received. *pe | 12/02/2008 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT | |||
| 10/20/2010 | 40000 | ||
| I had a problem with the key getting stuck in the ignition with the vehicle still running. i had to disconnect the battery and have it repaired. it cost $600.00 to repair this and this continues to be a problem on other hhr's. i am now having the same kind of symptoms that my car was having before the ignition was replaced. | |||
| 07/07/2011 | 45752 | ||
| On may 26th of 2011, i bought a 2009 chevy hhr. actual miles was 43k. it now has 45k. i have not even made my first payment on the car when i experienced a problem. on july 7 after i arrived at work, i put the car in park and the key would not turn to shut the engine off. i had to disconnect the battery to shut the engine off so i could finish my work day. got the car home and had to disconnect the battery again. when i contacted a chevy dealership and spoke with the service personnel about my car not shutting off, he said, | |||
| 07/01/2011 | |||
| I have a 2009 hhr chevrolet and lately i have been experiencing ignitions problems. on yesterday when my car was parked approimately around 7:00 p.m. i tried to shut the car down and remove key from ignition. i could not get the key out and the car would not shut down. all of the business that could help me were closed. i sat in that car from 7:00 p.m. unti 2:15 a.m. the next morning, when all of the gas ran out of the car. some may no thing this is emergency buyt when you are a women by yourself. it's quite urgent. a tow trucker drive came stayed about 3 minutes and said he could not assist me. no loss of life this time; but it can lead to that with crime running rampid. where is the accountabilit? where is the recall? is everything in america just about $ and cents these days? what about the next time? i could not leave that car running on a public street. | |||
| 06/19/2010 | 26700 | ||
| Saturday afternoon, 19 june 2010. parked vehicle, could not turn ignition switch off. ran through all the gears and back to park, still the same, could not turn vehicle off. had to leave vehicle running while i phoned to find a chevrolet dealer that provided sat. service - luckily one in the jacx fl area. told them of problem and was advised to bring vechile right away so they could repair, which they did. would assume that this is a know problem with the vehicle as they had the part in stock to replace right away. my experience has been that if it is a new/unknown problem they will not have part in stock and have to order before making repairs. this is a very serioud situation! had a dealer not been available on a sat. afternoon, i have no idea what i would have done. probably disconnected the battery in hopes of shutting down the engine, without hopefully damaging the compture module. any way you look at it this, it is not a good situation. | |||