Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SERVICE BRAKES, HYDRAULIC
SB-09-05-25-00309/01/200910032458Saturn/gmc/ pontiac/ chevrolet: brake pedal spongy, increased pedal travel, increased effort to stop (inspect for leaks, replace brake pressure modulator valve (bpmv), and bleed brake system). may be caused by air accumulating in the mast03/26/2010
SERVICE BRAKES, HYDRAULIC - ANTILOCK - CONTROL UNIT/MODULE
SB-09-05-25-00309/01/200910032458Saturn/gmc/ pontiac/ chevrolet: brake pedal spongy, increased pedal travel, increased effort to stop (inspect for leaks, replace brake pressure modulator valve (bpmv), and bleed brake system). may be caused by air accumulating in the mast03/26/2010
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - MASTER CYLINDER
SB-09-05-25-00309/01/200910032458Saturn/gmc/ pontiac/ chevrolet: brake pedal spongy, increased pedal travel, increased effort to stop (inspect for leaks, replace brake pressure modulator valve (bpmv), and bleed brake system). may be caused by air accumulating in the mast03/26/2010

Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES
04/17/201232000
 Tl- the contact owns a 2009 chevrolet hhr. the contact stated that he had several problems with the vehicle. the failures included the brakes, power steering assist and a foul odor being emitted through the ventilation system. in addition, the driver
04/17/201232000
 Tl
SERVICE BRAKES, HYDRAULIC
12/30/201032700
 At speed on steep downhill when applying brakes there is a violent shaking of the wheel. the vehicle was serviced and rotors were turned and new brake pads installed also a repair was made to a steering component. less than 5,000 miles later the same issue has returned.
05/27/201011000
 When gently braking to a stop the right rear wheel has a clicking or clunking sound, not heard when applying the brakes hard. minor pulsing can be felt in the brake pedal. first trip to dealer they found nothing wrong but turned the drum and the problem went away for a time. two months later problem is back. this time dealer reported they tightened up the muffler. muffler is on left side of vehicle, the problem is on the right. the problem is still there. other hhr owners report same problem with the same wheel. chevy dealers tell us they all do it. it is not correct and needs to be resolved. i purchased the vehicle with 10k miles on it and problem surfaced soon after (not doing it at purchase). now has 19k miles. 2009 hhr lt2
03/08/2010440001
 At 18,000 mile my 2009 chevrolet hhr started shaking as the brakes were applied while going down a 5% mountain grade. within a short distance after leveling off the braking returned to normal. this occurred several more times and at 24,000 mile the vehicle was taken to the dealership to have the brakes checked. the diagnosis was that the rotors had over heated and warped. at 44,000 mile the vehicle started shaking again as the brakes were applied while going down a 5% mountain grade. brake pads do wear out. rotors do need to be turned. violent shaking from rotors warping because of overheating is not normal. it is an indication that the braking system may be undersized for this vehicle or that inferior parts are being used. the brakes have not been applied excessively. the vehicle is not overloaded. the vehicle has not been subject to sudden braking. the high mileage on the vehicle is from freeway driving. *tr
11/04/200954921
 This is the third brake failure in this new chevy hhr. brakes started feeling soft. i was doing 65 mph on a 4 lane highway (denver c470) and needed to brake hard. brakes were soft and the car pulled sharply to the right - nearly taking me into the car beside me. there were no dashboard warning lights. had it towed to medved chevy in castle rock, co. they report the brake fluid was full. appears to have air in the brake line. they had already replaced the master cylinder and both front calipers. service manager reported they really had no idea of what was wrong, but they replaced the modulator valve since it was the only remaining component they had not replaced. in none of the 3 failures could they find evidence of any fluid leaks. he said they had worked with gm engineering who could not offer any other solutions. i'm personally very worried about driving the vehicle and would absolutely not let my wife or anyone else drive it. *tr
09/26/200930582
 Second total brake failure in new 2009 chevy hhr. see odi #10281421 for prior complaint. in colorado mountain town when brakes began to feel soft. within minutes they would barely stop the car. used the hand emergency brake to stop car. there were no panel lights indicating a brake failure. check of brake fluid showed it was full. took car to medved chevy in castle rock, co. they confirmed the brake failure. after consulting with gm, they replaced both front calipers. however - they were not confident that this will resolve the problem. prior calipers and brake lines did not show any apparent fluids leaks. copy of repair invoice is available upon request. very concerned about this second total brake failure within two months of ownership. *tr
08/22/20098501
 New 2009 chevy hhr - total brake failure new car - driven for about 10 days - 850 miles. while driving, brakes started feeling soft while going downhill. later approaching an intersection at about 20 mph, brakes traveled about 2/3 of way before doing anything. applied more pressure and car pulled to right. pressed brake pedal all the way to floor and car kept moving. pulled the emergency brake and stopped with nose of car in the intersection. there were no panel lights indicating a brake failure. check of the brake fluid showed it is full. took car to medved chevy in castle rock, co today for repair. they confirmed the brake failure (easy to do since the pedal goes to the floor). they will diagnose and repair next week. i asked them to escalate a report of this issue in case other owners are not as lucky as me. *tr
SERVICE BRAKES, HYDRAULIC - FLUID
10/15/2008620410/02/2008
 Tl*the contact owns a 2009 chevrolet hhr. two weeks after the vehicle was purchased, the dealer installed heated seats. afterwards, the passenger side air bags stopped working. the heated seats are draining the battery in the vehicle. each time the vehicle is driven, it fails to start due to the drained battery. the vehicle had to be towed to the dealer in order to be restarted. he took the vehicle to another dealer and they stated that a switch underneath the seats needed to be replaced. the contact was advised to take the vehicle back to the original dealer for them to redo the installation. the failure mileage was 620. oil leak onto the coolant reservoir. the dealer found the brake fluid cap was not sealed properly. the heated seats that were i installed were connected to the battery which was causing the battery to die. updated 03/19/09. *jb