Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| UNKNOWN OR OTHER | |||||
| 10-00-89-017C | 02/01/2011 | 10038295 | Ready | 06/14/2011 | |
| 10-00-89-017C | 02/01/2011 | 10038295 | Gm: information on fixing multiple situations right the first time. *rm | 06/14/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 10/27/2012 | 60000 | ||
| Buyers beware: on saturday evening we put the hhr into park and went to turn off the key and the key got stuck in the ignition. tried several times to reput the car into gear and turn they key but it was permanently stuck in the on position. had to wind up pulling a fuse out of the engine to cut off the car. just took it to the dealership and they are refusing to acknowledge a problem and are forcing us to pay hundreds of dollars to get the car fixed. they are also blaming us for pulling the fuse and it causing an indicator light to come on. | |||
| 05/14/2012 | 103500 | ||
| The eps (electronic power steering) goes out in my 2009 chevrolet hhr every single day, usually after about 5 minutes of driving. it hasn't caused me to have a major accident yet, but it caused me to scrape against a guard rail. the eps motor needs a recall immediately, as this is a well known issue with many hhr owners!!! | |||
| 04/29/2012 | |||
| My car would not turn off. the key is stuck in the ignition in the on position and will not turn to the off position. was told, without even getting past the above description it's an hhr isn't it by person on the phone from chevrolet dealership. we were told by the chevrolet dealership to pull fuse in engine and drive it over tomorrow since the garage is closed it being sunday. called dealership back to notify would bring car over now due to issues with transportation for monday.... ended up having to have it towed because it was unsafe to drive since when turned on it keeps sputtering as though miss firing and sounds as if it is going to stall.... | |||
| 04/29/2012 | 75000 | ||
| When i put my chevrolet hhr into park and proceeded to turn the car off, the ignition switch was stuck in the on position and i was unable to turn the ignition to the off position while the car was still running. i had to disconnect the battery cable and remove a fuse to get the vehicle to turn off completely, and am having to take it to the dealership tomorrow for a repair. | |||
| 04/29/2012 | |||
| My car would not turn off. the key is stuck in the ignition in the on position and will not turn to the off position. was told, without even getting past the above description it's an hhr isn't it by person on the phone from chevrolet dealership. we were told by the chevrolet dealership to pull fuse in engine and drive it over tomorrow since the garage is closed it being sunday. called dealership back to notify would bring car over now due to issues with transportation for monday.... ended up having to have it towed because it was unsafe to drive since when turned on it keeps sputtering as though miss firing and sounds as if it is going to stall.... | |||
| 04/29/2012 | 75000 | ||
| When i put my chevrolet hhr into park and proceeded to turn the car off, the ignition switch was stuck in the on position and i was unable to turn the ignition to the off position while the car was still running. i had to disconnect the battery cable and remove a fuse to get the vehicle to turn off completely, and am having to take it to the dealership tomorrow for a repair. | |||
| 04/29/2012 | |||
| My car would not turn off. the key is stuck in the ignition in the on position and will not turn to the off position. was told, without even getting past the above description it's an hhr isn't it by person on the phone from chevrolet dealership. we were told by the chevrolet dealership to pull fuse in engine and drive it over tomorrow since the garage is closed it being sunday. called dealership back to notify would bring car over now due to issues with transportation for monday.... ended up having to have it towed because it was unsafe to drive since when turned on it keeps sputtering as though miss firing and sounds as if it is going to stall.... | |||
| 04/29/2012 | 75000 | ||
| When i put my chevrolet hhr into park and proceeded to turn the car off, the ignition switch was stuck in the on position and i was unable to turn the ignition to the off position while the car was still running. i had to disconnect the battery cable and remove a fuse to get the vehicle to turn off completely, and am having to take it to the dealership tomorrow for a repair. | |||
| 04/29/2012 | |||
| My car would not turn off. the key is stuck in the ignition in the on position and will not turn to the off position. was told, without even getting past the above description it's an hhr isn't it by person on the phone from chevrolet dealership. we were told by the chevrolet dealership to pull fuse in engine and drive it over tomorrow since the garage is closed it being sunday. called dealership back to notify would bring car over now due to issues with transportation for monday.... ended up having to have it towed because it was unsafe to drive since when turned on it keeps sputtering as though miss firing and sounds as if it is going to stall.... | |||
| 04/29/2012 | 75000 | ||
| When i put my chevrolet hhr into park and proceeded to turn the car off, the ignition switch was stuck in the on position and i was unable to turn the ignition to the off position while the car was still running. i had to disconnect the battery cable and remove a fuse to get the vehicle to turn off completely, and am having to take it to the dealership tomorrow for a repair. | |||
| 04/29/2012 | |||
| My car would not turn off. the key is stuck in the ignition in the on position and will not turn to the off position. was told, without even getting past the above description it's an hhr isn't it by person on the phone from chevrolet dealership. we were told by the chevrolet dealership to pull fuse in engine and drive it over tomorrow since the garage is closed it being sunday. called dealership back to notify would bring car over now due to issues with transportation for monday.... ended up having to have it towed because it was unsafe to drive since when turned on it keeps sputtering as though miss firing and sounds as if it is going to stall.... | |||
| 04/29/2012 | 75000 | ||
| When i put my chevrolet hhr into park and proceeded to turn the car off, the ignition switch was stuck in the on position and i was unable to turn the ignition to the off position while the car was still running. i had to disconnect the battery cable and remove a fuse to get the vehicle to turn off completely, and am having to take it to the dealership tomorrow for a repair. | |||
| 04/29/2012 | |||
| My car would not turn off. the key is stuck in the ignition in the on position and will not turn to the off position. was told, without even getting past the above description it's an hhr isn't it by person on the phone from chevrolet dealership. we were told by the chevrolet dealership to pull fuse in engine and drive it over tomorrow since the garage is closed it being sunday. called dealership back to notify would bring car over now due to issues with transportation for monday.... ended up having to have it towed because it was unsafe to drive since when turned on it keeps sputtering as though miss firing and sounds as if it is going to stall.... | |||
| 04/29/2012 | 75000 | ||
| When i put my chevrolet hhr into park and proceeded to turn the car off, the ignition switch was stuck in the on position and i was unable to turn the ignition to the off position while the car was still running. i had to disconnect the battery cable and remove a fuse to get the vehicle to turn off completely, and am having to take it to the dealership tomorrow for a repair. | |||
| 04/09/2012 | 27080 | ||
| Unable to remove the key from the igition. one hour later the car is still running and key is stuck. disconnected the battery. its 7pm will have it toaded to dealership in am | |||
| 04/05/2012 | 32643 | ||
| I pulled into the gas station to get cas. i could not shut the car off nor remove the key. my 2009 cobalt had the same problem and was fixed due to a vehicle recall. however, my 2009 hhr had no recall on it even though it usues the exact same defective parts as the cobalt did. i am also concerned about the steering on the hhr since it shares the exact same mechanicals as the cobalt. the cobalt had a recall due to steering, however the hhr did not. a aearch for complaints on=line yielded many results. it appears that the hhr's are having the exact same problems yet the consumers are left with paying for the repairs. my gm dealer confirmed that the hhr uses the exact same faulty parts as the cobalt and he could not explain why the hhr was not covered in the recall either. he ststed that they have had to fix just as many hhr's as they have cobalts... the only difference is that cobalt owners do not have to pay any out-of-pocket expenses and hhr owners do. this is rediculous. | |||
| 04/09/2012 | 27080 | ||
| Unable to remove the key from the igition. one hour later the car is still running and key is stuck. disconnected the battery. its 7pm will have it toaded to dealership in am | |||
| 04/05/2012 | 32643 | ||
| I pulled into the gas station to get cas. i could not shut the car off nor remove the key. my 2009 cobalt had the same problem and was fixed due to a vehicle recall. however, my 2009 hhr had no recall on it even though it usues the exact same defective parts as the cobalt did. i am also concerned about the steering on the hhr since it shares the exact same mechanicals as the cobalt. the cobalt had a recall due to steering, however the hhr did not. a aearch for complaints on=line yielded many results. it appears that the hhr's are having the exact same problems yet the consumers are left with paying for the repairs. my gm dealer confirmed that the hhr uses the exact same faulty parts as the cobalt and he could not explain why the hhr was not covered in the recall either. he ststed that they have had to fix just as many hhr's as they have cobalts... the only difference is that cobalt owners do not have to pay any out-of-pocket expenses and hhr owners do. this is rediculous. | |||
| 04/09/2012 | 27080 | ||
| Unable to remove the key from the igition. one hour later the car is still running and key is stuck. disconnected the battery. its 7pm will have it toaded to dealership in am | |||
| 03/19/2012 | 0 | ||
| I pulled my chevy hhr, 2009 into my driveway, and the car would not turn off. the key was stuck in the ignition while it was still running. i had to pop my clutch (manual transmission) to get my car to stop running. i turned everything that i could off, tried to lock the doors, however the driver's side would not lock. had it towed to the garage the next morning...they replaced the ignition switch, charged me $300.00 plus, and said chevy may not cover it. (mileage 63,000 mls) | |||
| 04/27/2011 | 45773 | ||
| Unable to turn engine off and remove the key. the key is stuck in the running position and will not move. had to remove fuel pump fuse and disconnect battery to turn off engine and lights. this has happened twice, had to have it towed and pay for repair the first time and waiting for tow truck to come get it the second time in less than a year, which i'm sure i'll have to pay for again. | |||
| 01/14/2012 | 45000 | ||
| Key stuck in ignition after parking. could not turn car off and could not remove key from ignition. more specifically, pulled into driveway, put vehicle in park and could not turn off vehicle or remove key from ignition switch opening. the key was stuck in the ignition and i could not pull it out of the ignition switch. had to drive the car to the dealership where they removed gas pump fuse and car stopped running. dealership today (1-15-2012) confirms there was a failure in the ignition switch and it needs to be replaced. i have a chevy cobalt 2009 which has a recall on the ignition switch for this exact problem. these are basically the same kinds of car and so there should also be a recall on the hhr ignition switch, but apparently there is not one. dealership says there is no recall on the hhr ignition switch, but there is on the cobalt ignition switch. | |||
| 12/13/2011 | 43000 | ||
| The hhr won't start. came out from work and the key won't turn in the ignition and the steering wheel is locked. everything is locked up.......i can't get the car to start. | |||
| 12/04/2011 | 58003 | ||
| Ignition problems after starting and cutting off the car several times december 4, 2011, i stopped by the grocery store, reached up to cut the ignition off and the key would only move about 1/4 forward, not causing the car try to crank, as it normally would, and not turning backwards, as if cutting the car off, at all. i tried going the the gears, working the key in each gear, cutting the wheels, again working the key as i turned the wheel, all of which to no avail. as it happened on a sunday, there were no dealerships or shops open in the area, i had to let my car sit and run for several hours until i could get a mechanic friend over to look at the car. he was unable to get the ignition to cut off or to get the key to move at all, so he took the housing off and found a wiring harness that could be unplugged to cut the ignition off therefore enabling the car to cut off. we also discovered that this can be used to return the car to running in an emergency, if you plug it back in and turn the key slightly as if starting the car, as this is the only direction the key will turn. | |||
| 10/14/2011 | 48000 | ||
| Going 35 to 45 mph in a straight line on a cold night with the heater on. a message showing power steering on the driver information center. with evey restart the power steering would work for a time and then shut down again after a short time. dealer diagnosed as a failed electric power steering assist motor. we paid $335.38 to replace this componant. this vehicle has the same frame, power train, and other major componants as the chevrolet cobalt and pontiac g5 with the body being the main difference in these vehicles. chevrolet cobalt and pontiac g5 recall information: make: chevrolet model: cobalt model year: 2009 manufacturer: general motors corp. mfr's report date: mar 01, 2010 nhtsa campaign id number: 10v073000 nhtsa action number: pe10005 component: steering:electric power assist system | |||
| 11/04/2011 | 65000 | ||
| After returning home from running errands, i found i could not turn the car off and remove the key from the ignition. even pushing the gear release button, did not release the key or allow me to turn the vehicle off. the battery & the fuel pump relay had to be disconnected in order to turn the vehicle off. luckily i was in my driveway and not on the road with my small children. the ignition cylinder had to be replaced. chevy towed my vehicle to a local dealer free of charge however because it happened on a weekend was unable to do anything or find out any informatin to help me out. it wasn't until monday that a manager was available at the dealership who was willing to help me out with paying for this, due to it being out of the bumper to bumper warranty. thank you to the dealership, however am unimpressed with chevy for not recognizing an unsafe design flaw (not fluke, flaw). | |||
| 10/18/2011 | 22400 | ||
| The vehicle will not shut off when running, key is stuck in the ignition, there is no way to shut the vehicle off. cannot remove key, vehicle will drive, reverse and park, will not allow vehicle to be shut off. internet searches shows this to be a common problem with both the chevrolet cobalt and hhr, however no recalls have been issued. | |||
| 09/01/2011 | 50000 | ||
| Visiting my daughter. started to go home. the head lamps would not come on. after 10 or 15 minutes of turning switches, turning motor off and on, nothing worked. so here am i stuck miles away from home and the head lights wont come on. in furstration i slapped the left driver side head light,it came on. so i walked to the other side and gave it a slap,and it came on. we drove the thirty miles home worrying if they would go out again. got home ok. now we have to hit both headlights to get them on.the warranty is out and do you know you have to remove the whole front bumper assembly to even get to the head lights. why would gm allow such design is be on reason. good luck hhr owners my wife has already experinced the lock ignition syndrome, when the key wont come out. why doesnt the nhtsa help us hhr owners | |||
| 09/01/2011 | |||
| The door sensors do not work properly. the sensors to not indicate that the door is not fully closed. the door must be open by at least three inches before the sensor will indicate door ajar. so, if the door is closed lightly but not all the way you could end up driving down the highway and have your door come swinging open with no warning. it was discovered by a chevy service department that the reason for this is because of the sensor placement in the crease of the door. if the sensor was placed in the lock then the problem would be fixed. however, the design of the sensor does not allow for it to be moved. this is not a one time problem this is an ongoing issue. | |||
| 08/29/2011 | 44243 | ||
| This is a complaint against the chevrolet hhr which seems to be prone to not turning off when the key is in the ignition. no matter how hard i tried or what i tried i could not turn the key to shut the car off. my neighbor had to turn the car off by diconnecting something under the hood. the car had to be towed to the dealer. during my research on the internet there seems to be a lot of people having the same problem. some of them even state that the button on the gear shift that you have to push in to change gears sticks. | |||