Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE | |||||
| SB-09-01-37-002D | 10/01/2010 | 10037144 | Ready | 05/09/2011 | |
| SB-09-01-37-002D | 10/01/2010 | 10037144 | Gm: the front and rear floor carpet may be wet due to a plugged hvac drain. *rm | 05/09/2011 | |
| STRUCTURE - BODY | |||||
| SB-09-01-37-002D | 10/01/2010 | 10037144 | Ready | 05/09/2011 | |
| SB-09-01-37-002D | 10/01/2010 | 10037144 | Gm: the front and rear floor carpet may be wet due to a plugged hvac drain. *rm | 05/09/2011 | |
| STRUCTURE - BODY - DOOR | |||||
| PI-0178A | 06/01/2011 | 10039486 | Gm: 2010-2011 hhr. the front door power locks will not unlock. *rm | 08/01/2011 | |
| PI-0178A | 06/01/2011 | 10039486 | Ready | 08/01/2011 | |
| STRUCTURE - FRAME AND MEMBERS | |||||
| PIT-3749D | 11/01/2010 | 10037570 | Ready | 05/25/2011 | |
| PIT-3749D | 11/01/2010 | 10037570 | Gm: on some truck models there is some frame corrosion. *rm | 05/25/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE - BODY | |||
| 03/07/2013 | 69498 | ||
| On 3/7/13 my service air bag light came on the next day my door handle broke off and i called gm and they stated they had been no recalls for these problems. after looking online i saw that people were having all kinds of problems with these issues and they are both big saftey issues. i feel like gm is not wanting to take care of these issues. the air bag could deloy at at any time and the if i was in a wreck or auto was on fire i'd have no way of getting out the vehicle with the door handle broke off. they just told me it was up to me or i'd have to wait until they was enough complaints. that doesn't seem right now i'm having to leave the car sitting cause of these saftey issues since i'm on a limited income and gm should be responsible for these safety issues. thank you very much | |||
| 03/05/2013 | 20766 | ||
| Tl- the contact owns a 2010 chevrolet hhr. the contact stated that the driver's side plastic interior door handle failed and the contact could not exit the vehicle. the contact took the vehicle to the dealer where they stated that the entire door panel needed to be replaced. the vehicle was not repaired. the failure and current mileage was 20,766. kmj | |||
| 05/22/2012 | 13000 | ||
| Water started coming in vehicle from hood release lever on driver side kick panel while driving in the rain. vehicle was taken to dealer, repaired. however during the next severe rain storm approximately 5 month later it again failed and leaked again. dealer stated it was repaired the second time, however again 4 months later during a severe rain storm it again failed and leaked. it was not repaired the third time, dealer stating that it was not leaking, and nothing was wrong with the car. dealer refuses to honor washington lemon law. dealer initiated a trade for the vehicle, however only want to give 1/2 what paid for the vehicle 11 months earlier. have found multiple references that this is a known issue but no recall done on vehicle, only stopped manufacturing it. | |||
| 03/05/2013 | 20766 | ||
| Tl- the contact owns a 2010 chevrolet hhr. the contact stated that the driver's side plastic interior door handle failed and the contact could not exit the vehicle. the contact took the vehicle to the dealer where they stated that the entire door panel needed to be replaced. the vehicle was not repaired. the failure and current mileage was 20,766. kmj | |||
| 05/22/2012 | 13000 | ||
| Water started coming in vehicle from hood release lever on driver side kick panel while driving in the rain. vehicle was taken to dealer, repaired. however during the next severe rain storm approximately 5 month later it again failed and leaked again. dealer stated it was repaired the second time, however again 4 months later during a severe rain storm it again failed and leaked. it was not repaired the third time, dealer stating that it was not leaking, and nothing was wrong with the car. dealer refuses to honor washington lemon law. dealer initiated a trade for the vehicle, however only want to give 1/2 what paid for the vehicle 11 months earlier. have found multiple references that this is a known issue but no recall done on vehicle, only stopped manufacturing it. | |||
| 03/05/2013 | 20766 | ||
| Tl- the contact owns a 2010 hhr. the contact stated that the driver side door handle failed and the contact could not get out of the vehicle. the contact stated that the handle was plastic and failed easily. the contact took the vehicle to the dealer and they stated that the entire door panel needed to be replaced. the vehicle was not repaired because the door was not under warranty. the failure mileage and current mileages was 20766.rl | |||
| 05/22/2012 | 13000 | ||
| Water started coming in vehicle from hood release lever on driver side kick panel while driving in the rain. vehicle was taken to dealer, repaired. however during the next severe rain storm approximately 5 month later it again failed and leaked again. dealer stated it was repaired the second time, however again 4 months later during a severe rain storm it again failed and leaked. it was not repaired the third time, dealer stating that it was not leaking, and nothing was wrong with the car. dealer refuses to honor washington lemon law. dealer initiated a trade for the vehicle, however only want to give 1/2 what paid for the vehicle 11 months earlier. have found multiple references that this is a known issue but no recall done on vehicle, only stopped manufacturing it. | |||
| STRUCTURE - BODY - DOOR | |||
| 08/22/2012 | 60656 | 1 | |
| My 2010 hhr : the drivers side interior door handle snapped off and have to put down the window to exit the car. when this happened there was no excessive pressure used to open the door. dissatisfied that it is composed of a soft plastic material. the cost to replace the handle requires an new door panel and 2+ hours of labor for a total of over $500.00. *tr | |||