Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
UNKNOWN OR OTHER
10-00-89-017C02/01/201110038295Ready06/14/2011
10-00-89-017C02/01/201110038295Gm: information on fixing multiple situations right the first time. *rm06/14/2011

Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
10/14/2012
 Same issues as others. key will not turn to off position, will not release from ignition. issue is noted all over the internet. they have acknowledged and issued a service bulletin for 2009 model year, but not for any other model years. why not for other years when obviously it is the same issue with the same part, over several of their models?
09/11/2012
 I went to a meeting and when i parked and tried to turn the car off, it wouldn't let me turn it off. i am a female and didn't know what to do , so i had to call my husband and he came and had to disconnect the battery so it would shut off. then we had to call a wrecker service and have it towed to a dealership to have it repaired.
08/22/201260656
 My 2010 hhr : the drivers side interior door handle snapped off and have to put down the window to exit the car. when this happened there was no excessive pressure used to open the door. dissatissfied that it is composed of a soft plastic material. the cost to replace the handle requires an new door panel and 2+ houirs of labor for a total of over $500.00.
07/14/201255350
 Arrived home from grocery shopping and i parked my vehicle. i tried to turn the ignition off and the key would not turn. i pulled the power cable off the fuse box under the hood to shut the vehicle off. i live in a townhouse sub-division and did not want to leave the key in the ignition so i removed the ignition cylinder. i called the dealer where i bought the car and they towed it to their shop. the looked at the vehicle and told me it was under oem warranty and they had it towed to a chevrolet dealer to have it fixed. the dealership said they would fix the ignition switch under warranty but the housing would have to be replaced at a cost to me. they replaced the parts and the vehicle would not start. the dealership called the next day and said the ecm (engine control module) would not hold its programming and needed to be replaced at my cost. total repair $1275.00
06/05/201246200
 While driving or parked i see the service air bag light come on. it has been going on and off. i haven't read where anyone else has been having this issue yet. but i have had the ignition stuck on the on position. i had to unplug the battery until the next morning. when i could go to the dealership. they fixed the car it was still under warranty at the time of incident. but now i am getting this service air bag light, when it does come on i can't see the mileage nor the temperature gauge. i want to know can this be fixed?
05/25/201260000
 I drive a 2010 chevy hhr. i noticed not to long after i purchased it new the door(drivers side passenger) would not open from outside or even inside when i would crawl inside and try to get it open. it would only do it on occasion. now it has ceased to happen at all in the past 6 months. on may 25th of this year the passenger side did the same thing. my mother and i were traveling to my daughters graduation and it completely locked her inside. she could not get the door opened at all even though i hit the unlock button and she tried many times to do the same thing on her side. the actual door lock was in the up position showing that the door appeared to be in the unlock position but when she went for the handle it was still locked. this happened several times on this day. it even set my alarm system on my car off because after it refused to unlock it eventually did and then refused to lock back. i go around after getting out of the vehicle making sure all my doors were secured and it was not locked even though the latch was in the down position and appeared to be secured. is this a computer problem with these vehicles? i have read about problems with the older model hhr's having this problem but not on a newer one of the year i have. what i want to know is can someone access my computer board in my vehicle and set those locks to mess up? it was almost like someone was maybe wanting in my vehicle and what a better way to do it than to mess with the locking system. i would have never known my vehicle was unlocked had i not went over and physically checked it that day because like i said it appeared to be locked. the lock actually went down when i hit my key fob to lock my doors that day. weird thing is...it hasn't done it since then....how does a vehicle fix itself?
12/08/2011
 My 2010 hhr has experienced an ignition issue as well. i cannot get the key to turn back to the off position. i got home from work at midnight, put the car in park and when i tried to shut the car off it would not turn back. the only option i had was to pull the ecm fuse and disconnect the battery (or let it run out of gas). the gear shifter will allow me to shift between all gears but it won't turn off. all the electrical stay on, i have only owned this car for 3 months.
11/20/201144000
 My 2010 chevy hhr has experienced an ignition issue. the key, when the car is set to park, will not disengage. it remains on, with the only option being to let the car run out of gas/the battery to drain. the key will turn (as if to start the car), and the gear can be shifted from park to reverse, neutral, etc., but will not turn off. all systems stay on, potentially burning out electrical components or causing permanent engine damage. the only way to safely address the immediate issue is to disengage the fuses under the steering wheel, which many consumers may be unable to do.
09/19/201123968
 The key is stuck in the on position and there is no way to shut the vehicle off unless you pull the fuel pump fuse or disconnect the battery.
09/12/2011
 I went to turn of my car after taking my wife to work, and the ignition would not turn off. i had to sit in my car for 5 hrs at the repair shop till they opened. this repair cost me $452.00 was told that the ignition was bad and the housing that the tumlers set in was bad. the traction light comes on and after about 2 min will go off. tire monitor for tire pressure comes on and goes off now it is off for the left rear tire.
09/19/201123968
 The key is stuck in the on position and there is no way to shut the vehicle off unless you pull the fuel pump fuse or disconnect the battery.
09/12/2011
 I went to turn of my car after taking my wife to work, and the ignition would not turn off. i had to sit in my car for 5 hrs at the repair shop till they opened. this repair cost me $452.00 was told that the ignition was bad and the housing that the tumlers set in was bad. the traction light comes on and after about 2 min will go off. tire monitor for tire pressure comes on and goes off now it is off for the left rear tire.
04/16/201146000
 The 2010 chevy hhr key became stuck in the ignition while the suv was running. we were unable to remove the key at all. it was very scary for us. the suv was turned on at 6:00 a.m. we were forced to leave it running until 8:30 a.m. when the dealer ship opened. i had stopped to put gas in the vehicle when i realized that it would not come out. after searching the web i found out that many other hhr owners are having the same thing happen to them.
09/15/20107000
 Chevy hhr vehicle. dangerous window defect. windows implode for no apparent reason. shoddy workmanship on the window seals. were traveling in portland down highway 05 when the back drivers side window just imploded for no reason. glass was thrown all over the car. if there had been a passenger sitting there they could have been seriously hurt or blinded by flying glass. these vehicles should be recalled until this problem with the windows is fixed.
05/04/2010102/23/2010
 Consumer is unhappy with general motors. *gr the consumer stated the vehicle did not come equipped with a spare tire, jack or lug wrench. the consumer stated he specifically asked about the spare tire and the salesman stated one was provided. the consumer stated he did not personally check at the time. two to three weeks later after the purchase, the consumer wanted to check the pressure in the spare tire only to discover there was no spare tire in the spare tire storage area. instead, he found a tire sealant and inflator kit. *jb