Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| SB-10332 | 10/01/2010 | 10037219 | Gm: on 2011 chevy hhr and malibu vehicles there is an internal computer fault which can cause the air bag light to come on. *rm | 05/11/2011 | |
| SB-10332 | 10/01/2010 | SB-10332A | 10037219 | Gm: on 2011 chevy hhr and malibu vehicles there is an internal computer fault which can cause the air bag light to come on. *rm updated 5/17/11. *pe | 05/11/2011 |
| SB-10332 | 10/01/2010 | 10037219 | Ready | 05/11/2011 | |
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||||
| 08-09-41-007G | 04/27/2012 | 10043830 | Passenger presence system (pps) may command passenger airbag indicator and seat belt reminder on when electronic devices (computers, mp3 players, cell phones, diagnostic scan tool, etc.) are placed on front passenger seat, dtcs 5045 or b | 04/27/2012 | |
| 08-09-41-007D | 02/01/2011 | 10038262 | Ready | 06/14/2011 | |
| 08-09-41-007D | 02/01/2011 | 10038262 | Gm: the front passenger airbag indicator may light when electronics are placed in the passenger seat. the electronics cause the vehicle to think there is a passenger sitting in the seat. *rm | 06/14/2011 | |
| 08-09-41-007D | 05/01/2011 | SB-08-09-41-007E | 10038262 | Gm: the front passenger airbag indicator may light when electronics are placed in the passenger seat. the electronics cause the vehicle to think there is a passenger sitting in the seat. *rm updated 6/24/11. *pe | 06/14/2011 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 01/19/2012 | 19000 | ||
| Last june, my wife and i purchased a brand new 2011 hhr in order to provide a safer, more dependable vehicle for our teenage daughters to learn to drive and to have enough room to take our dogs with us when we wanted to go somewhere as a family. in january, on one of the days we actually had snow on the ground, i came to an intersection, tried to stop, couldn't, and slid through. a car in the opposite direction made a left turn, not realizing i couldn't stop, hit me on the front left side of the hhr, turning me 90 degrees from the direction i was going and causing over $8,000 of damage to the car. the good news is that no one was hurt. when i got home, the first thing my wife asked was, did i get to see what my airbag looked like? i realized my airbags never deployed. why? also, why didn't the antilock brakes stop the car, or at least slow it down? after repeated complaints, the dealer did finally get a representative from gm to look into it, pull the black box and see if we had a real issue. this accident happened on january 18, and on march 9, i finally got a form letter from esis/gm basically claiming the car performed as it should. the letter also stated i should keep the car in an unrepaired condition until the dispute is resolved. a day before i got the letter, the dealer called to tell me the repairs on the car were almost done. they knew we were disputing it and fixed the car anyway. gm stated i would have had to step on the brakes seven seconds from the light in order to stop in time. at 30 mph, which is the speed i was traveling at, i would travel 616 feet in 7 seconds, that's two football fields. at that distance the light was still green. i have written local lawmakers, my congressman, and the state attorney general on this matter. this car needs to be recalled because of the failure of the brakes and airbags. | |||
| 05/10/2011 | 17000 | ||
| Tl- the contact owns a 2011 chevrolet hhr. the contact stated the air bag warning light was constantly illuminated. the vehicle was taken to the dealer at least once a month but the dealer was unable to determine the failure or why the warning light was illuminated. the manufacturer was not notified of the failure. the failure mileage was 17,000. kmj | |||
| 05/10/2011 | 17000 | ||
| Tl-the contact owns a 2011 chevrolet hhr. the contact stated the air bag light constantly illuminate. the vehicle wass been taken to the dealer at least once a month but the dealer does not know how to turn the light off. the manufacturer was not notified. the failure mileage was 17,000. mw | |||
| 06/10/2011 | 6835 | ||
| Tl- the contact owns a 2011 chevrolet hhr. the contact stated the air bag light illuminated while the cellular phone was charging. the dealer reset the electrical system, but the failure was not corrected. the air bag light continued to illuminate intermittently. the manufacturer filed report 71962548301 and advised the contact that any device connected in the vehicle would cause an electrical interference. the failure mileage was 6,835 and the current mileage was 10,000. rvk | |||
| AIR BAGS - SIDE/WINDOW | |||
| 07/17/2011 | |||
| Tl- the contact owns a 2011 chevrolet hhr. the contact was traveling 45 to 50 mph when they had to swerve to the left to avoid another vehicle. the contact slightly struck the guard rail and the side air bags deployed on both sides and caused the vehicle to veer to the right across to the other side of the road way. the contact was able to stop the vehicle without being in an accident. the police towed the vehicle the vehicle to the contact home and was waiting being inspected. the failure mileage and current mileages were unknown.rl | |||