Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| AIR BAGS - SIDE/WINDOW | ||||||||||||||||
| 00V371000 | GENERAL MOTORS CORP. | from 02/01/2000 to 07/31/2000 | V (Vehicle) | 12 | 11/16/2000 | MFR | GENERAL MOTORS CORP. | 11/13/2000 | 11/16/2000 | |||||||
| Defect Summary | Vehicle description: passenger vehicles. some of these vehicles exhibit a condition in which the driver side impact air bag inflator separates from the air bag module during deployment. | |||||||||||||||
| Consequence Summary | If the inflator separates, the air bag will not deploy properly during a crash and occupant protection would be reduced. if is also possible that a separated inflator could be propelled downward and could result in injury to a rear seat passenger whose foot is positioned approximately under the inflator module. | |||||||||||||||
| Corrective Summary | Dealers will replace the side impact air bag module. | |||||||||||||||
| Notes | Owner notification is expected to begin during december 2000.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020 or buick at 1-800-521-7300.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| 01970 | 01/01/2004 | 10006959 | Sir disable. also including 2005 chevrolet impala and monte carlo. *mr | 05/20/2004 | |
| 00090 | 11/16/2000 | 617573 | Product safety campaign regarding the driver side impact airbag inflator - part 1. *tt | 03/19/2001 | |
| 00090 | 11/16/2000 | 617572 | Product safety campaign for the side mpact airbag module inflator - part 2. *tt | 03/19/2001 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 09/01/2010 | |||
| Tl* the contact owns a 2000 chevrolet impala. the contact stated that the air bag light was constantly illuminated on the instrument panel. the vehicle was taken to an independent repair shop, where the air bag light was cleared from the system. approximately one year later, the failure recurred. the vehicle was not taken back to have the failure diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was unknown and the current mileage was 21,000. the vin was unavailable. | |||
| 09/01/2010 | |||
| Tl-the contact owns a 2000 chevrolet impala. the contact stated that the air bag light was constantly illuminated on the instrument panel. the vehicle was taken to an independent repair shop, where the air bag light was cleared from the system. approximately one year later, the failure recurred. the vehicle was not taken back to have the failure diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was unknown and the current mileage was 21,000. the vin was unavailable. kmj | |||
| 09/01/2010 | |||
| Tl-the driver owns a 2000 chevrolet impala. the contact stated that the air bag light was constantly illuminated on the instrument panel. the vehicle was taken to an independent repair shop, where the air bag light was cleared from the system. approximately one year later, the failure recurred. the vehicle was not taken back to have the failure diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was unknown and the current mileage was 21,000. the vin was unavailable. sm. | |||
| 02/14/2009 | 120000 | 1 | |
| Side air bag/heated seat,closed the drivers side door and the air bag deployed on its own causing a really big bruise on my daughters side.contacted the g.m. dealership about it and was told that they would look into it and to not contact anyone else. never heard anything back from them.then about a month later the passenger side seat started burning and it ruined the center console ,seat,and carpet. no sense in contacting g.m. again because they are not going to do anything about it.someone will have to die before anything gets done to solve these problems that everyone is having and that g.m. will not solve!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! *tr | |||
| 12/23/2008 | 42000 | ||
| Tl*the contact owns a 2000 chevrolet impala. while driving 30 mph the air bag warning light illuminated. the owners manual stated: not to drive the vehicle with the air bag light on because it would be dangerous in the event of a crash. within a few days the air bag light shut off, then turned on and currently remained illuminated. the vehicle is being diagnosed by the dealer. they also advised her that she would be responsible for the cost to diagnose the failure whether they find a remedy or not. the failure mileage is 42,000. | |||
| 01/01/2001 | 20000 | 1 | |
| My air bag light comes on intermittently. had a fender bender in july of 2006, air bags did not deploy. i asked mechanic at auto collision shop if bags looked ok and he replied that he noted no defects. light has been coming on for years now. *tr | |||
| 03/27/2008 | 45000 | 1 | |
| Air bag light stays on have had checked by chevy dealer and no one can figure out why light stay on system not reading air bag. also dealer can not get low tire pressure light to turn off. will not turn off by turning light on and off three times and has no reset button in fuse box and can not turn off in radio settings. *tr | |||
| 06/11/2007 | 90000 | 1 | |
| Tl*the contact owned a 2000 chevrolet impala. while driving between 25-35 mph in foggy weather, the driver drove around an s-shaped curve and crashed into an embankment. none of the air bags deployed and the driver was killed. a police report was filed. the contact has pictures. the current and failure mileages were 90,000. updated 4/16/08 *cn | |||
| 01/04/2008 | 80000 | 1 | 03/01/2007 |
| Tl*the contact owns a 2000 chevrolet impala. while driving 15 mph, the front passenger side tire struck a pothole. the air bags deployed and the air bag warning indicator light illuminated immediately afterwards. the vehicle was driven to the contact's residence and parked. the vehicle was not damaged. the current and failure mileages were 80,000. | |||
| 12/08/2005 | 1 | 08/25/2003 | |
| 2 year + problem with air bag light on and off. have had the vehicle at the dealership at least 7 times for the same problem. no remedy as yet. *nm | |||
| 08/25/2004 | 7088 | 1 | |
| While driving, the air bag warning light illuminated until the vehicle was turned off. please provide more information. *jb | |||
| 08/17/2004 | 60000 | 1 | |
| The air bag light came on. vehicle was taken to the dealer, who stated the module was defective, and that there would be a charge. dealer had to disconnect the module. consumer was without air bags.*ak | |||
| 08/23/2004 | 45800 | 3 | 10/09/1999 |
| While vehicle was running air bag warning light illuminated. dealership was notified, but did not resolve the problem. *ak *tc | |||
| 08/21/2003 | 64744 | 1 | 09/21/2002 |
| Took car to dealer for routine annual state inspection and advised dealership the air bag light would come on and off during driving and asked them to check this while car was in their shop. we were advised by the dealership the drivers side air impact bag of inoperable and needed to be replaced. we had purchased an extended warranty for this car when it was purchased in september 2002, however, this repair was not covered under the warranty. the total charge we had to pay out-of-pocket for this repair was $352.60. after reviewing other complaints on the nhsta website, this appears to be a defect and i feel we should receiving reimbursement for the amount we have paid to have this fixed. *jb | |||
| 05/27/2003 | 120000 | 1 | 09/30/2001 |
| Periodically the air bag light comes on and stays on while driving. the light has stayed on for 3 days straight. the owner manual states that this indicates a failure in the air bag, which may deploy prematurely or not deploy when needed. dealership performed a diagnostic test, but no failure code was found.*ak*ts | |||
| 03/15/2003 | 24243 | ||
| A/c emits foul odors (mold/mildew). brakes pulsate, warning & abs lights come on. check engine lights come on, stalled once, uncontrolled acceleration from start up twice. steering: intermediate shaft replaced at 42,618 miles; rack & pinion leaking at 65,307 popping & muffled explosion sound in cold weather start ups, paint peeled off front & bumper of car. weather stripping adhesive liquifies on door posts in hot weather. airbag warning light comes on | |||
| 01/07/2003 | 2 | 11/06/2002 | |
| Air bag readiness light stays on while driving. it was brought for service and was told that it?s a loose wire. okay for a month. now comes on intermittently. reported to gm, incident#1-114736540. was told no other person has had this problem, to take for service again, it could be a different problem. spoke with the service manager and was told as long as the car isn't stalling, probably it?s just a loose wire again. emailed gm again and told that they apologize for any concerns, but are unable locate a previous request, or create a new one with the information i provided. i do not understand this response. the owners manual states this indicator light checks ,the air bag system: the electrical, the air bag module, the air bag sensors,the wiring and crash sensing and diagnostic module. that the bag could go off without a crash, or might not go off in a crash. to me this is a safety hazard. i know 2 other people with the same year vehicle that have the same problem. *la | |||
| 09/26/2003 | 48000 | 100 | 04/04/2000 |
| Engine stalls and cuts out when turning or going strait afterthe engine is above 2000rpm and foot is released from the gas peda, sometimes can save it if i step on gas pedal befor tach reaches 500rpmsl. have to shift into neutral and restart to avoid any accidents. airbag light comes on and will go off after driving the car for awhile. turn signal will not work everynow and then, have to restart the car to get them to work. engine will not start right away, 2nd crank will start possible faulty fuel pump. 58000 miles. problems started jan 2003. 2000 impala ls | |||
| 03/17/2003 | |||
| Airbag light coming on.dealer was contacted, and stated that was a hazardous situation, and that vehicle should not been driven until the problems was fixed. and at the same time there was no recall for it. they have stated to the consumer that she would need to pay for it. *ak | |||
| 12/01/2002 | 1 | ||
| The air bag light illuminated intermittently since 12/02. the dealer stated the air bag internal wires may be corroded. *jb | |||
| 10/21/2000 | 2 | 06/20/2000 | |
| The air bag light illuminated, the dealer fixed the problem, however the problem recurred. *jb wiring and sensing diagnostic module was replaced at consumer's expense. vehicle had extended warranty. *tt | |||
| 02/01/2003 | 25000 | 0 | 06/15/2000 |
| Reported to the dealershiip that ther air bag light displays on and off during driving. the service department ran it through a scanning machine and found the air bag defective. they said it could prematurely deploy during driving or be disabled during an accident. all air bags needed to be replaced. | |||
| 08/20/2002 | 1 | ||
| Consumer states that while driving at any speed and no warning the air bag light comes on and the air bag could be inoperative in the event of a vehicle accident. dealer notified. nlm | |||
| 04/01/2002 | |||
| Airbag light appears on dashboard until turning vehicle off. dealership is aware of problem.*ak | |||
| 08/20/2000 | 1 | ||
| Air bag sensor light will come on and off while driving. contacted dealership, they indicated that air bag unit needed to be replaced due to the premature deployment or no deployment at all in an accident. *ak the consumer feels that the air bag is defective. *scc | |||
| 05/15/2001 | 5 | 10/20/1999 | |
| Air bag light would intermittently and momentarily come on while driving. vehicle been to dealer on five occasions, and problem has reoccurred. *ak *yh | |||
| 05/31/2001 | 7 | ||
| Vehicle has been taken in to dealer 7 times to get air bag light fixed because light will continuously come on. contacted dealer, and the dealer cannot find a remedy. | |||
| 11/20/2001 | |||
| Air bag warning light remains illuminated, indicating a malfunction. dealer replaced air bag sensor. please give any further details.*ak | |||
| 12/01/2001 | |||
| Air bag light illuminates, indicating a malfunction with system. dealer cannot correct or indentify cause. please provide more information.*ak | |||
| While traveling air bag indication light would stay on. dealer has been contacted. please provide further informaiton.*ak | |||
| 01/01/2001 | 2 | 09/30/2000 | |
| Air bag sensor light remained on while driving. vehicle been in dealer shop on two occasions, and problem still occurring. *ak consumer states airbag was a replacement. *slc | |||
| 02/04/2001 | 1 | 07/01/1999 | |
| This is a safetly hazard and the custmer should not have to pay for replacing a failty part as and air bag chip. *ak | |||
| 07/30/2000 | 1 | 03/22/2000 | |
| Driving 35-40mph vehicle stalled out and died, resulting in loss of steering/ braking, causing a collision. driver sustained minor injuries. *ak air bag failed to deploy. *yh | |||
| AIR BAGS - FRONTAL | |||
| 07/14/2007 | 45300 | 1 | 09/01/1999 |
| Tl*the contact owns a 2000 chevrolet impala. the contact stated that the air bag indicator light illuminated. the mechanic stated that the driver side air bag inflater separated from the module. the manufacturer stated that there were no recalls. the current mileage was 46,000 and failure mileage was 45,300. | |||
| 07/01/2005 | 2 | ||
| Tl*-the contact owns a 2000 chevrolet impala. the air bag lights keep turning on, he took it to the dealer, and they keep repairing the sensor, but it was still not working. the dealer stated that he need to change the air bag in his vehicle, but he felt that it was defective, and the manufacturer needed to know about it. *ak | |||
| 06/24/2005 | 1 | 08/02/2003 | |
| Dt: contact's vehicle was involved in a front collision at 45 mph. upon impact the air bags did not deploy. *ak | |||
| 01/10/2005 | 1 | 06/26/2004 | |
| On january 10, 2005, i was involved in an accident in hillsborough county. i hit the vehicle, 2005 ford focus from behind and my air bag did not deploy. i was driving a 2000 chevrolet impala ls. the accident caused damages to the ford focus from the behind, denting the bumper and leading to the replacement of the bumper and 1530.00 worth of damages on the ford focus and over a 1000 dollars worth of damages on the impala. the air bag light in the car came up in red, but that was it. the air bag never deployed during the accident, even though major injuries did not occur, major injuries could have occuried and no support to eliminate or decrease the injuries would have occuried. *jb | |||
| 11/22/2004 | 1 | 01/10/2001 | |
| Airbag light came on and flashed and stayed on. vehicle taken to dealership, and replaced. i was told that the airbag module had an internally open circuit and causing dtc. they replaced the airbag at the cost of $445. there was no tampering on my part, obviously there is a defect so why do i the consumer have to pay for it? this is a huge safety concern, i am a paramedic/ lt and know how well airbags work. just thought you should check into this matter and hopefully no one will be injured because of others who have not reported this to you. *jb | |||
| 10/26/2004 | 70000 | 1 | |
| Vehicle struck a concrete barrier head on. no air bag deployment. *ak | |||
| 08/24/2004 | 1 | ||
| While sitting at an intersection another vehicle hit consumer's vehicle from behind and pushed the vehicle into a truck in front. upon impact, both frontal air bags did not deploy. driver sustained head a neck injuries. went to the hospital on his own. vehicle was towed to a friend's house. the driver will contact the dealer and manufacturer. consumer contacted the insurance company. *ak | |||
| 05/22/2003 | 47000 | 1 | 05/01/2000 |
| 2000 chev impala police int 9c1officer swerved in intersection to avoid vehicle. officer struck utility pole center of front bumper. 40-50 mph. vehicle totaled. air bag did not deploy.*ak | |||
| 01/08/2003 | |||
| Consumer stated that while driving at any speed the air bag light comes on and the air bag could be inoperative in the event of a vehicle accident. dealer notified. ts | |||
| 09/04/2002 | |||
| While pulling out of a parking lot a toyota pick up slammed into consumer's vehicle driver side middle door. upon impact, none of the airbags deployed. please provide any further information.*ak | |||
| 08/01/2002 | 1 | ||
| While pulling out of a parking place another vehicle traveling at about 35 mph hit the consumer's vehicle on driver's side middle door, none of airbags deployed. *ak *scc | |||
| 08/26/2002 | |||
| While traveling about 40 mph on the highway another vehicle jumped in front in consumer's lane and hit him. upon impact, dual air bags didn't deploy. dealership has been notified.*ak | |||
| 07/31/2002 | 1 | ||
| At 40 mph vehicle rearended another vehicle, neither airbag deployed. driver suffered injuries to head/knee and ankle. damage to vehicle unknown. *ak jlg | |||
| 03/29/2002 | 03/01/2000 | ||
| Vehicle was involved in an accident and was hit in the drivers door and left front, the side impact was so intense that the dash board was collapsed and both front seats were moved. neither the front or drivers side air bags deployed.*ak | |||
| 02/20/2002 | 1 | 05/01/2000 | |
| Would like to know what can be done, manufacturer's liabilty ect. no safety defect listed. *ak | |||
| 03/19/2001 | 10/01/1999 | ||
| We were involved in an accident where a car ran a stop sign and we hit them broadside with the front of our chevrolet impala at about 30 miles an hour. air bags did not deploy and the passenger side selt belt came unlatched.*ak | |||
| 02/09/2001 | 2 | ||
| Front crash head-on at 25-35 mph, neither airbag deployed, vehicle totalled. *ak the same vehicle had been involved in another accident, and the air bag failed to deplioy at that time. *yh | |||
| 02/21/2000 | |||
| Airbags failed to deploy in an accident. consumer was rearended, and airbags did not deploy.*ak | |||
| 03/22/2000 | 1 | ||
| Driver lost control of vehicle at 40 mph and hit telephone pole head-on. upon impact, dual airbags did not deploy, casuing bruises even with seatbelt on .*ak | |||
| 03/22/2000 | |||
| Driver lost control of vehicle at 40 mph and ran into telephone post head-on. upon impact, dual airbags did not deploy, causing bruises. seatbelts were worn at the time. no prior warning of defect. *ak | |||
| AIR BAGS - FRONTAL - DRIVER SIDE INFLATOR MODULE | |||
| 01/25/2001 | 15135 | 6 | 02/28/2000 |
| Air bag system failures; 01.25.01 air bag warning light comes on intermittently (reported to dealer / service; repaired wire under driver seat and passenger seat at sdm had to rr seat passenger side*) *service paperwork language 11.16.01 air bag warning light comes on intermittently (dealer / service; replaced faulty air bag module) 08.27.02 air bag warning light stays on all the time (dealer / service; code b0041 in history. inspect wiring, disconnect / reconnect cn for l/h side air bag to ensure proper connection. 03.04.03 air bag warning light stays on all the time (dealer / service; code 41, repaired poor connection at lh seat connector. 05.09.06 air bag warning light comes on intermittently (dealer / service; found possible fretting corrosion at driver side inflator connector. cleaned terminals in cn. recommended; if code returns will need inflator module). *jb 06.30.06 air bag light stays on all the time. | |||
| 07/30/2003 | 1 | ||
| Air bag light continually has had ongoing problems, dealer stated module sensor needs to to be changed, and it will cost $1,000.*ak | |||
| 02/10/2003 | 34268 | 0 | 07/19/2000 |
| Regarding 2000 chevrolet impala ls vin 2g1wh55kxy9344567. my local dealer wants to replace the side impact airbag for a considerable fee. i believe per recall #00v371000 that this should fall under this recall as it is exhibiting the same symptoms as the recalled airbags, however gm has not marked this car for recall, and refuses to pay for the airbag replacement. the dealership describes the problem as, code b0041 lh frt side deployment loop open. needs lh side air bag module replaced. | |||
| 01/07/2003 | |||
| Consumer stated that some wires shorted out in the air bag module causing air bag to become inoperative. ts | |||
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||
| 01/23/2006 | 17000 | 1 | 09/30/1999 |
| Dt*: the contact stated the airbag light illuminated. the vehicle was taken to the dealership who determined the airbag module needs to be replaced. however the airbag would deploy without a new airbag module. | |||
| 05/25/2005 | 78000 | 50 | 01/01/2004 |
| Rain water leaking in underneath dash into passenger floor board somehow shorting out the airbag system. have heard of other impalas having same problem. has been a continuos problem since a couple months after purchase from dealer. asked dealer about this problem and they want to charge lots of money to leak test it but denied any kind of factory defect or design flaw. have searched internet and found quite a few other poeple with same car having similar problems. havent had money to correct problem. | |||
| 10/06/2004 | 68000 | 1 | |
| Consumer complained about an air bag problem. air bag light stayed on. consumer contacted the manufacturer, who told consumer that because the vehicle had 68,000 miles and was out of warranty and there was nothing else they could do. *ak . serial request 1264681108. costumer relations manger, tina mann, 1-866-952-4368, ex 581-08.*ak | |||
| 08/11/2004 | 1 | ||
| The horn was inoperative. the consumer tried numerous times to activate the horn. the vehicle was taken to the dealer for inspection. the mechanic informed the consumer that the computer sensor needed to be replaced. please provide further details. *jb the air bag sensor failed which caused the horn to be inoperative. the lock cylinder had to be replaced because the consumer was unable to start the vehicle. | |||
| 08/28/2003 | 1 | ||
| Air bag sensor light continiously comes on and off. has had the sensor reset when i purchased the vehicle and approx. 2 weeks after the sensor light for air bag was reset it started coming on again. the dealership charged $300.00 to reset the light. i cannot afford to pay such an excessive fee continuously.*ak | |||
| 03/27/2003 | 1 | 10/15/1999 | |
| Air bag light blinks and then stays on. afraid air bags will deploy while driving or not deploy if involved in accident. *nlm | |||
| 03/19/2002 | 10000 | 1 | |
| The air bag light illuminated on the vehicle, the dealer replaced the air bag sensor. *jb | |||
| AIR BAGS - ON-OFF SWITCH ASSEMBLY | |||
| 07/31/2007 | 99948 | 30 | 07/05/2004 |
| Tl*the contact owns a 2000 chevrolet impala. the contact stated that the red, air bag light shines and dims inside the vehicle. the failure was noticed while driving 55 mph. at different times, the red light remains illuminated. the dealer provided the contact with code number b004, which is called an air bag inflater. the current and failure mileages were 99,948. | |||
| AIR BAGS - SIDE/WINDOW | |||
| 06/22/2004 | 75500 | 1 | 08/27/1999 |
| While driving air bag indicator light flashed then stayed on. dealership serviced vehicle and replaced driver side seat air bag. *ak *nm | |||
| 06/15/2001 | 1 | 05/31/2000 | |
| While traveling at 65mph, another vehicle came across highway and hit consumer's vehicle on drivers side door dead center. side airbags didn't deploy. consumer has contacted dealer. *ak *slc | |||