Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EXTERIOR LIGHTING
01060300505/01/2001619718Some customers may comment that the interior and / or exterior lamps vary in intensity (flicker). *tt06/25/2001
01020102/01/2001618267Some vehicles could exhibit a noticeable dimming of the interior or exterior lighting on the vehicle during operation. *tt04/10/2001
02110011/02/2000616422On some police package vehicles, the deck lid warning lamps are remaining lit resulting in a dead battery condition. *tt02/25/2001
EXTERIOR LIGHTING - HEADLIGHTS
3170E10019186Ipc, interior lights and/or headlamps flicker. *ak fb202/16/2006
0190801/01/200410006430Headlamp condensation may be normal- check access plugs. *mr05/03/2004

Consumer Complaints


Fail datemilesoccurencesPurchase date
EXTERIOR LIGHTING
01/24/201284100
 While driving and high beam on, the headlights totally go out. move lever on steering column to activate low beam, the lights come back on. this has happened a number of times and is very scary.
09/12/201083000
 I own a 2000 chevrolet impala. the dimmer switch on the steering column has failed/misfunctioned several times and is now locked in a permanent hi beam position. the lights have totally failed in the past. a website named topix.com has cited many instances of this type of light failure, resulting in several near misses as regards serious accidents. t is very apparent (and evident from the number of compalints filed with your office) that this is a very serious safety issue for which chevrolet is denying the existence and/or responsibility of any problem. they are simply ignoring this serious issue and trying to charge anywhere from $600 to $800 to fix this problem this problem apparently extends through many model years, from 2000 (or earlier)to 2007/2008. it is only a matter of time before someone driving at night is killed because of this defect. please advise what you have done regarding prior complaints, and what you intend to do to resolve this issue..
08/01/2010115000
 Turn signals have started not working intermittently. not good if you have to merge into traffic on the highway. i have googled it and found that there are many complaints about this issue although not on this website. most resources say it is the hazard switch.
09/12/2010150354
 Multi function head light switch i own a 2000 chevrolet impala i was driving home from work the other night the lights went off i had to hold the lever to engage the high beams the lights came back on as long as i held on to the lever. i went to the auto parts store to discover that this was a comon problem with chevrolets the replacement part was 330 dollars very expensive .
08/01/2010115000
 Turn signals have started not working intermittently. not good if you have to merge into traffic on the highway. i have googled it and found that there are many complaints about this issue although not on this website. most resources say it is the hazard switch.
09/12/2010150354
 Multi function head light switch i own a 2000 chevrolet impala i was driving home from work the other night the lights went off i had to hold the lever to engage the high beams the lights came back on as long as i held on to the lever. i went to the auto parts store to discover that this was a comon problem with chevrolets the replacement part was 330 dollars very expensive .
01/17/201095000
 Tl- the contact owns a 2000 chevrolet impala. the failure occurred while driving at fifty mph at night, she had to switch her headlights from low to high beam. when you switch back to low beam all the lights are exterior and interior are illuminated and then go completely dark for a few seconds. then they all come back on. this has happen five or six times. the vehicle was taken to a mechanc where a dignostic test was doe and she was advised she needed a multi-function switch. she called the chevrolet manufacturer and they told her to take the car to a chevrolet dealer to have the failure diganoised. the vehicle was taken to the chevrolet dealer, dignostic testing was done and the mechanic stated she needed to have the multi function-switch replaced, there was no recalls on her vehicle and no warranty so she waould have to replace it at her own expense. she took the vehicle back to her mechanic and had the switch replaced at her expense. the failure mileage was 95,000 and the current mileage was 97,000
12/01/200980000
 Turn signals inop (intermittent/ frequent) - wiglling hazard switch makes them function for awhile. found defective oem switch.
06/10/2009930001
 Turn signals stop working intermittently. it probably happened 1 out of 10 times. the dealership said the unit needed to be replaced. they start working again if the hazard lights are turned on and then off. dealership said the unit needed to be replaced. part $74.00 including labor $220.00. no action has been taken. *tr
07/15/20091250001
 The turning signals on my 2000 chevrolet impala fail intermittently. i have now had several close calls as a result. a simple search on the internet reveals this is not a unusual problem with these cars. just passing this along in case enough people have the same problem. *tr
03/01/2008600001
 Turn signal will go out at random times and work again once i hit the hazard switch. *tr
07/01/20091463501
 I have a 2000 chevy impala and the turn signals flasher stops working every now and then and i found many other complaints online about the same problem. i have to push the hazard switch a few times to get the signals to start working again. it is very hard to tell when the signals stop flashing because the light still comes on and turning without a signal is not only going to get me a ticket but it's dangerous. i also read that chevy had to do a recall on the same type of problem on the malibu but have not issued a recall on the impala. *tr
10/24/20061000001
 Turn signals not working with no apparent reason. this issue will happen and then start working and then quit again. nothing has been able to help the issue. *tr
05/16/2009980001
 My car is a 2000 chevy impala. the high beam switch will not change the lights from low to high. as we all know some roads are darker than others and harder to see at night. i cant put my lights on high beam and 2 nights ago i hit a blown tire off a semi the damage was minimal but could have been fatal. i am a good driver with over a million miles accident free. gm needs to do something about this. i have read about a lot of these cars with the same problem. *tr
04/16/20091200001
 The turn signals and hazard lights on my 2000 impala do not work all the time. the problem has been getting progressively worse. the turn signals may work about 40% of the time. when they do work they may just quit w/o warning. this is a serious safety concern that needs to be address. when the problem first started to occur, i could turn on the hazards and this would jump start the blinkers and they would work for a while. this no longer works, both the hazards and the turn signals are intermittent. i am not the only impala owner to experience this problem. this appear to be a wide spread defect with the impalas. this problem is similar to the following existing vehicle recall for the 2000 chevrolet malibu... campaign number: 03v327000 date: 2003-aug-28 . why was this considered a great enough safety hazard to warrant a recall on the malibu but not on the impala. please investigate this is a serious hazard and needs to be recalled. *tr model year 2000 make: chevy model: impala eng: 3.4 v6
03/20/20091250001
 Just recently my 2000 impala began to give me problems when i used my blinkers. it first began when i just used the left turn signal, all of my warning lights on the cluster came on and the alarm sound of the key being left in the ignition when the switch would be off, yet the engine would be running. later it began to stall the engine. then later it began doing all of this using either turn signal. i have bought each and replaced them even to replacing the cluster as no one has been able to find what is causing all of this. i could really use some help in getting to root of this problem. i am a great-grandmother and am scared to ride them in my car. this has now began happening every time i use the turn signal. good thing i learned the hand signals. i have been a faithful chevrolet person, i would really hate to have to go to another make. *tr
02/28/20091
 Headlights on this vehicle go out with out warning, and unable to control the headlight bright and dim function with the steering column control lever. this is a very unsafe condition when traveling at night and an internet search pulls up numerous complaints of the same problem with this model car in the 2000-2004 range. what is the status of the investigation for this problem as reported in may 2006? *tr
10/26/20081156471
 I bought a 00 impala 2 months ago and was driving i rush hour traffic from my heart doctors office well a semi almost hit me from behind because my turn signals stopped working . then i kept pushing the hazard switch finally they came back on. well a couple of days ago i went to get some medicine and almost got hit again. well the turn signals stopped again. i have called and wrote emails to gm and no body will get a hold of me on this. they have recalled the malibus i have found out for this problem well why not the impalas??? i have even checked with an attorney and he told me i should do legal action against them since this is a safety problem. well he wants money up front well i used my money to buy the car. so im asking why and how can we all get together and force gm to recall and fix this problem?????i have other problems but im fine with them ,i just want to get my turn signals fixed, and not at my expense. *tr
08/29/20081
 No events leading up to the failure. hazard lights sometimes stop working along with the turn signals pressing the hazard light switch will sometimes correct the issue. *tr
07/10/2008860001
 Veh: 200 chevy impala ls yr:2000 fault: in the past few weeks this vech. has been experiencing faulty turn signals. sometimes they work and sometimes they stop, and then after cycling the hazard switch they return. i have researched the internet seeking information and i found that gm has done a recall on certain models in the same class year. i also contact the dealer and they said impala was not part of the recall even if the switch was the same used in the malibu. (recalled) nhtsa recall number 03v327. i am now unable to purchase a switch in the market because of the recall and the supply has been depleted. (told that from the dealer). in my mind gm should be conducting another recall before someone has an accident. *tr
06/26/2006950001
 The turn signals do not work. they cut out on you at the few times that they come on. this is dangerous. *tr
04/13/20041006/29/1999
 Periodic transmission slip from initial date of purchase - dealer could not duplicate when taken in for service, until out of warranty. reflash e-prom/update done at 75k miles to correct problem. now at 110k dealer says new transmission is needed as car is exhibiting same problems. car headlights go out when using high beams. car has lost all power twice when driving and completely shut off, thus causing a significant steering problem until the car could be stopped. grounding wires added to see if correction could be made. lights & car have not quit yet, but transmission continues to exhibit shifting problems with check engine light coming on. when car is shut off the engine light will go out and not come back on and the car will reset it self and run okay for awhile. the car also exhibits a loud whining noise when the slippage / jerking is about to occur. gm will not allow conversation with anyone but a customer service person. all file numbers given to me by gm personnel when car was under warranty are not loaded into their data base, thus nothing can be done, mileage is too high and these things are expected to happen. *nm
EXTERIOR LIGHTING - BACK UP LIGHTS
03/26/2002
 Rolling backwards at a stop.shaking/shimmying of steering wheel--had to replace rotors/brakes at my own expense because warranty expires at 36,000.i also had to replace the module because it was malfunctioning,the pistons/rings and the abs system was also malfunctioning--still at my own expense.now,i'm having problems with my steering and front end making clunking noises.i bought the car with 17,500 or so on it,and now 24,000 miles or so later i'm spending a fortune on the upkeep of an apparent lemon.sure wish chevy would do somethin about it instead of giving us the run-around. nlm
EXTERIOR LIGHTING - HAZARD FLASHING WARNING LIGHTS
11/01/2006126000500
 Vehicles turn signals stop working intermittently and sometimes will not allow the hazard lights to work. this poses a serious safety risk - i was stopped in a dark unlit area when my vehicle broke down and vehicles were unable to see my car or myself. *tr
05/01/2006104/01/2000
 Dt*: the contact stated the vehicle's turn signal intermittently did not work while trying to signal in any direction. also the hazard lights failed to illuminate, when the hazard lights button was depressed. the dealer was contacted, and determined that the contact may need to replace the turn signal. the contact found many other consumers with the same model who had this same problem. the vehicle was not repaired.
1
 Consumer states hazard indicator works intermittently during usage. *ak
EXTERIOR LIGHTING - HAZARD FLASHING WARNING LIGHTS - SWITCH
01/10/200988647102/07/2001
 Tl*the contact owns a 2000 chevrolet impala ls purchased brand new in 2000. he stated that the exterior turn signals became inoperable intermittently. the manufacturer stated that there were no recalls on his vehicle. the contact was advised that the turn signal switch needed to be replaced. no repairs had been made to the vehicle. the current and failure mileages were under 88,647. updated 01/12/10. *lj the consumer also stated the hazard lights did not work as well. updated 01/13/10
04/01/200942382110/13/1999
 Tl*the contact owns a 2000 chevy impala. the left and right turn signals are inoperable. the contact is aware of the safety risk and the possibility of a crash occurring. the failure mileage 42382. updated 9/17/09 *cn updated 09/18/09.*jb
04/16/20091200001
 The turn signals and hazard lights on my 2000 impala do not work all the time. the problem has been getting progressively worse. the turn signals may work about 40% of the time. when they do work they may just quit w/o warning. this is a serious safety concern that needs to be address. when the problem first started to occur, i could turn on the hazards and this would jump start the blinkers and they would work for a while. this no longer works, both the hazards and the turn signals are intermittent. i am not the only impala owner to experience this problem. this appear to be a wide spread defect with the impalas. this problem is similar to the following existing vehicle recall for the 2000 chevrolet malibu... campaign number: 03v327000 date: 2003-aug-28 . why was this considered a great enough safety hazard to warrant a recall on the malibu but not on the impala. please investigate this is a serious hazard and needs to be recalled. *tr model year 2000 make: chevy model: impala eng: 3.4 v6
08/15/2007900005010/15/2003
 I have been experiencing frequent (every day) turn signal failures with my 2000 impala ls. my impala has the 3.8 liter motor and 94,000 miles. the hazard switch seems to be the reason for the failure. i have looked at several online auto help forums and this problem is an epidemic around the nation. gm has recalled malibu models for the same exact problem but not impalas. the switch is a $50 part but gm wants $300-$400 to replace it. it is a safety hazard that gm is aware of. please force their hand in this safety matter. thank you. *tr
09/10/2006450005005/15/2000
 Turn signals fail to operate when lever is moved or stop working when activated. the only way to recover from problem is to press the hazard switch. then the signals operate correctly. intermittent problem that occurs about once a week. dealer said there is nothing they can do even though there is a recall for this very problem on malibu and pontiac cars. *jb
07/23/200655750100
 Turn signals only working intermittently - mechanic unable to duplicate problem on test drives. this is definitely an unsafe condition on thruway and expressway driving where lane changing and use of signals are needed to use off and on ramps. i have done enough research and seen enough reports of this same issue with both the impala and the malibu to be quite sure there is a defect in the manner in which this equipment was manufactured or assembled. i am requesting a recall be issued to correct what appears to be a great number of vehicles on the road with this same unsafe condition before it results in a fatality. *jb
12/01/2004201/01/2000
 Dt: the contact stated the turn signal worked intermittently. this has been occurring for approximately one year. when the turn signals were not working he could press the hazard light switch and the turn signals would activate. nothing has been done to correct the problem. during an oil change a mechanic determined that the lower intake manifold gasket was leaking. the manufacturer was contacted and offered to pay for half of the repairs. the repairs have not been made. *ak the replaced the hazard switch warning light. updated 01/11/06. *jb
10/05/200450000110/05/2004
 Dt: 2000 chevrolet impala - the turn signals and hazard lights work intermittently. the turn signals will work for a few seconds at normal speed and then they just stop working. this has been happening since purchasing the car about a year ago. took vehicle to a mechanic and he could not find the reason why this was happening. consumer has not contacted the dealership or manufacturer. consumer did research and found no recall on this vehicle, but there werecomplaints about this same problem. *ak
07/15/2005504/15/2000
 Experiencing problems in my 2000 chevrolet impala similar to the following existing vehicle recall for the 2000 chevrolet malibu... campaign number: 03v327000 date: 2003-aug-28. *jb component: exterior lighting: hazard flashing warning lights: switch defect summary: certain passenger vehicles have hazard warning switches that may experience solder joint cracking caused by rapid temperature transitions and the soldering process. if solder joint cracking occurs and results in an open circuit, the turn signals/hazard lamps become intermittent or inoperative. consequence summary: when the turn signals are inoperative, the driver cannot use them to signal intent to turn that could result in a crash. ...the result is intermittent and unpredictable loss of turn signal operation while driving. this has led to inability to signal intent of driver during a turn, lane change, etc. and could potentially result in a vehicle crash.*jb
EXTERIOR LIGHTING - HEADLIGHTS
06/01/20023700010005/01/1999
 Tl*the contact owns a 2000 chevrolet impala. the contact noticed that the plastic covers on the headlights had become frosted and yellow in color. the dealer stated that he would have to buy new headlight covers. the dealer was unable to determine the cause of failure. the current mileage is 143,000 and failure mileage was 37,000.
02/10/200694000101/01/2001
 Dt*: the contact stated while driving at various speeds, the headlights go on and off intermittently at night. this last from 30 seconds to 1 minute. the vehicle was taken to the local dealership for inspection. the dealer could not duplicate the problem and no repairs were made.
03/31/200432000111/10/1999
 I have a 2000 chevy impala ls. the daytime running lights can't be turned off. i need this vehicle for my work as i am a contract employee working for the united states postal inspectors. i do workmens comp investigations and my main job is surveillance with my vehicle. these daytime running lights give me away in a surveillance mode. i have talked to my chevy dealer, van chevrolet of scottsdale az. who state that they can disconnect these running lights with a part and they do it all the time for the local police dept. the also stated that the police bring in documentation for approval of doing this work. how can i get this documentation or what do i have to do to get these day time running lights disconnected. please advise. *nm
10/11/200352500207/03/1999
 Headlights shut off during normal nighttime operations. *la
06/22/20000
 Consumer is concerned about the day running lights that are not safe because while turning into reverse, driver could not see rear of vehicle. *ak
01/31/2000106/01/1999
 Scorched wires found under the dash, r-134a leaking into car from independant tester, daytime running lights occasionally, exhaust system damaged from excessive heatand fuel economy is only 10 mpg
EXTERIOR LIGHTING - HEADLIGHTS - HIGH/LOW BEAM DIMMER SWITCH
02/08/2008146000103/29/2005
 Low beam lights went out. after reading other complaints from this website http://www.carsmart.com/content/research/forums/index.cfm/action/posts/fid/136 i decided that something should be done at gm in line of a recall. this can cause an accident when you all of a sudden dont have any lights. and if you drive with your high beams on you can blind oncoming drivers. my car is a 2000 chevrolet impala. *tr
EXTERIOR LIGHTING - TAIL LIGHTS
07/14/200338000104/10/2000
 I am original owner, never had any crash or collision. the rear tailights leak, causing water to accumulate inside the lens. only the hartch lid cover, involving the reverse lights. i have had to replace the bulb 2x due to shorting out. this is an obvious defect, no other explanation.*ak
EXTERIOR LIGHTING - TURN SIGNAL
01/10/200988647102/07/2001
 Tl*the contact owns a 2000 chevrolet impala ls purchased brand new in 2000. he stated that the exterior turn signals became inoperable intermittently. the manufacturer stated that there were no recalls on his vehicle. the contact was advised that the turn signal switch needed to be replaced. no repairs had been made to the vehicle. the current and failure mileages were under 88,647. updated 01/12/10. *lj the consumer also stated the hazard lights did not work as well. updated 01/13/10
11/11/20091020001
 2000 chevrolet impala. turn signals quit working intermittently,will start if hazards are pushed. *tr
05/10/200960000
 Tl*the contact owns a 2000 chevrolet impala. the contact replaced the computer chips for the turn signal and another unspecified component and was charged $268 for the repairs. he stated that his vehicle only had 60,000 miles. the failure mileage was 60,000.
08/03/2000890001
 My entire turn signal function totally stopped working - no blinking on dash or outside of car. *tr
11/01/2006126000500
 Vehicles turn signals stop working intermittently and sometimes will not allow the hazard lights to work. this poses a serious safety risk - i was stopped in a dark unlit area when my vehicle broke down and vehicles were unable to see my car or myself. *tr
08/15/2007900005010/15/2003
 I have been experiencing frequent (every day) turn signal failures with my 2000 impala ls. my impala has the 3.8 liter motor and 94,000 miles. the hazard switch seems to be the reason for the failure. i have looked at several online auto help forums and this problem is an epidemic around the nation. gm has recalled malibu models for the same exact problem but not impalas. the switch is a $50 part but gm wants $300-$400 to replace it. it is a safety hazard that gm is aware of. please force their hand in this safety matter. thank you. *tr
08/01/200617000015008/18/2003
 Tl*the contact owns a 2000 chevrolet impala. while driving 40 mph, the turn signals would not work. the contact stated that he had to activate the emergency lights to get the turn signal to work. when he accelerated, the fuel gauge moved to full and the air bag light illuminated. the contact stated that when he drove over a speed bump, the vehicle shut off. he was able to restart the vehicle after waiting approximately thirty seconds. the dealer has not inspected the vehicle. the powertrain was unknown. the failure mileage was 170,000 and current mileage was 182,215.
01/01/2005100000405/01/2000
 Tl*the contact owns a 2000 chevrolet impala. the contact stated that the turn signal does not operate properly in rainy conditions. the failure was noticed while driving 30 mph. the dealer advised him to activate the hazard lights each time the failure occurs. the current mileage is 140,000 and failure mileage was 100,000.
03/31/20071
 Turn signals do not work all the time. *jb
05/01/2006104/01/2000
 Dt*: the contact stated the vehicle's turn signal intermittently did not work while trying to signal in any direction. also the hazard lights failed to illuminate, when the hazard lights button was depressed. the dealer was contacted, and determined that the contact may need to replace the turn signal. the contact found many other consumers with the same model who had this same problem. the vehicle was not repaired.
09/10/2006450005005/15/2000
 Turn signals fail to operate when lever is moved or stop working when activated. the only way to recover from problem is to press the hazard switch. then the signals operate correctly. intermittent problem that occurs about once a week. dealer said there is nothing they can do even though there is a recall for this very problem on malibu and pontiac cars. *jb
05/23/2006105/22/2006
 Turn signals functionality intermittently fails. my automobile turn signals failure rate is an estimated 20 percent. i drive my vehicle never knowing when the operation of the turn signals will fail. this is a hazard to myself as well as to others. i have read other 2000 impala owners complaints concerning this same issue on www.carcomplaints.com. i have discussed this problem with a chevrolet dealership. they claimed that no recalls or service bulletins existed concerning the turn signals intermittent failure. i have tried to determine what was causing this problem. obviously, it isn't a blown fuse. is it a electrical connection, a malfunction of a electrical switch or the turn signal unit? *nm
09/01/2005198000106/22/2003
 Turn signal not working right sometime they work and sometime they don't. *nm
03/15/20044200010008/01/2000
 Turn signals will not work most of the time. if you turn the hazard flashers on for a minute then turn them off the turn signals will work for a little while. this is a serious safety problem. *nm
11/22/2004108/15/2003
 I own a 2000 impala. from time to time, the turn signals will stop blinking or will not blink at all. if i turn the emergency flashers on and off, they will resume blinking.*ak i know of a malibu with this same problem. when i mentioned this to the service department where i purchased the vehichle, they knew what the problem was but said there were only recalls on two models and mine was not one of them. this has not caused an accident but i think it is a safety problem.
01/01/19011
 Turn signals work intermittenly.*mr
11/30/200333150409/14/2003
 Musty smell coming from air conditioning. also, the steering wheel makes a weird noise when turning. the turn signals will go ballistic at times, flickering faster and faster. the inside lights also flicker at different intensities. *ak
10/12/200345000200
 Turn signals intermittently fail to operate while vehicle is running. *la
09/26/20034800010004/04/2000
 Engine stalls and cuts out when turning or going strait afterthe engine is above 2000rpm and foot is released from the gas peda, sometimes can save it if i step on gas pedal befor tach reaches 500rpmsl. have to shift into neutral and restart to avoid any accidents. airbag light comes on and will go off after driving the car for awhile. turn signal will not work everynow and then, have to restart the car to get them to work. engine will not start right away, 2nd crank will start possible faulty fuel pump. 58000 miles. problems started jan 2003. 2000 impala ls
1
 Consumer states turn signal works intermittently during usage. dealer has been contacted. *ak
08/15/20031
 The turn signals work sometimes and don't work sometimes. they seem to be working less and less recently. *ak
EXTERIOR LIGHTING - TURN SIGNAL - FLASHER UNIT
12/13/2004440001
 Dt: the contact complained about an exterior lighting problem. the turn signals will work intermittently. the vehicle was taken to dealership, but they were unable to duplicate the problem. *ak
08/01/20056000010005/01/2000
 Turn signal flasher failure. *jb
01/17/2005108/01/2004
 Dt: 2000 chevrolet impala. the turn signal will not work, it will be on and it will shut off. consumer replaced the fuse and the flasher unit. they only work with the hazard lights on or if the vehicle is off. the vehicle has not been taken to the dealership to be inspected. this has been happening since january.*ak
03/01/20056500010
 The turns signal and brake light failed intermittently. dealer stated turn signal and four way flashers need to be replaced . *ak
10/12/200345000200
 Turn signals intermittently fail to operate while vehicle is running. *la
EXTERIOR LIGHTING - TURN SIGNAL - SWITCH
10/05/200450000110/05/2004
 Dt: 2000 chevrolet impala - the turn signals and hazard lights work intermittently. the turn signals will work for a few seconds at normal speed and then they just stop working. this has been happening since purchasing the car about a year ago. took vehicle to a mechanic and he could not find the reason why this was happening. consumer has not contacted the dealership or manufacturer. consumer did research and found no recall on this vehicle, but there werecomplaints about this same problem. *ak