Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM
000138003A01/01/2001000138003618081Vehicles may experience popping sound heard underneath instrument panel when switching from defrost to heat or from a/c to defrost. *jb04/03/2001
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - REAR WINDOW
030844005B01/01/2005030844005C10005588Poor radio reception or radio static/ increased interference with rear window defogger on or some rear window defogger grids may be inoperative. *tt03/04/2004
VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR
00085100109/01/20006092333Some customers may comment that the black plastic housing around the outside rear view mirror turns chalky or is dull in color. *tt12/05/2000
VISIBILITY - SUN ROOF ASSEMBLY
03086700406/01/200310002878Parts availability for sunroof repairs. *tt09/30/2003
3303/01/2001619227Information on replacing sunroof sunshade stops. *tt05/19/2001

Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY
01/01/19019
 The lights on the dash board were too bright, which blinded the consumer when driving at night. also the engine light illuminated. the consumer stated the steering system on the vehicle required high effort to turn the steering wheel when cornering, vehicle course corrections, and holding the steering wheel in one position, which caused injuries. *dt *jb the rear side view mirrors, block the consumer's view of the oncoming lane and felt that the sensor should be at eye level, the a/c ports on the dash blow on the operator's fingers and or shoulders and caused serious distractions, the horn is hard to find (specifically for the elderly), there was a wind noise in the back doors, a rattle in the front strut, and a rumbling noise had come from the heater blower. scc *cb
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM
08/14/1999207/31/1999
 Engine will cut off or stall without warning while traveling at any speed. dealership has examined vehicle numerous times and has been unable to effectively remedy the problem. *ak armrest cup holder broke. blower motor whistling, belt making noise. when applying brakes car shimmies, front rotors are out of round. when using a/c vehicle fills up with fuel smell, fan motor bearing worn, dealer replaced. dashlights illuminated. vehicle experiences hard start condition, dealer replaced wiring harness. consumer has to give gas inorder to stay running, fuel pump presure low, dealer replaced fuel pump assembly. *tt
04/15/20010
 Heater is on and everything heats up to point where it is unbearable to touch. can burn your finger if touching it.*ak
12/01/2000
 Windshield defroster is of poor design, vents are too small to defrost windshield. consumer has to stop, get out, and clear windshield. been to dealer twice, cannot remedy problem. *ak
VISIBILITY - GLASS, SIDE/REAR
12/03/20123
 2000 chevrolet impala. consumer writes in regards to traction control system problems. *smd the consumer stated the part for the traction control system was no longer being manufactured. also, she had problems with the windows and air condition, but was never able to get them fixed as she is on a fixed income.
02/15/20000
 While driving rear side window gets foggy without a reason, and consumer is concerned about this situation. *ak
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
08/01/20055003/01/2004
 2000 chevrolet impala, window switch, impala, left drivers door. switch works intermit, and some times not at all. i work for a police department and we have several impalas, and have seen this problem on a few. *jb
108/02/2002
 The driver side front and rear window motors stopped working and as a result the windows would not go up. the mechanic replaced the motor. please provide any additional information. *nm
10/12/2000209/01/1999
 Paint flaking off front bumper and grill/gas sloshes in gas tank/ drivers side window won't roll up/front and rear end aligned/bought new tires at 28,000 miles/replaced 4 injectors
VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR
12/05/2002300002
 Ltr re defective steering system in numerous automobiles especially the 2000 chevy impala which caused hand and finger deformalties to the consumer. *ts *jb the consumer purchased a 2000 vehicle and stated that he watched his fingers become bent and twisted as a result of steering. the consumer stated that side view mirror height obstructs the view of the on-coming traffic. *tc *sc
 Exterior mirrors are too large for driver's view. *ak
VISIBILITY - REARVIEW MIRRORS/DEVICES - INTERIOR
04/30/2004111/10/2000
 I bought a chevy impala in the fall of 2000 . one of the special features i had was the auto dimmer in the rear view mirror . in dec. of 2003 i noticed a 1/2 inch hole appearing on the mirror which was clear . i guess a yellow reflective coating is put on the mirror to help the dimming . i spoke with a dealership advisor from the dealership i bought the car and didn't seem concerned and said if i wanted a new mirror of this type it would cost between $200and $300 . i said no at that time . last week friday april 30 , 2004 when i got into my car after work i found the yellow reflective coating had just about melted away leaving only a small coating at the bottom and what appeared water droplets on the mirror itself . i went to a chevy dealership to have this incident witnessed and recorded in my car file . two service managers said they had never seen anything like this before . the following monday i went to the car dealership where i bought the car to inquire about my options and to have them actually see the problem . on the way over i touched the bottom of the mirror and found a gooey black substance on my fingers . apparently the bottom had melted . the service people said there must have been an electrical short that occured . but couldn't explain anything else . the warranty had run out so they suggested i call chevy customer service for help . they set up a file for my complaint but found no one else had reported such a problem . they called the dealership to verify my story and agreed everything i said was true . but would not replace the mirror because the warranty had run out and because of the mileage . according to the dealership the mileage would make no difference . the chevy rep did say that for customer loyalty they would give me a $500 certificate if i wanted to buy a new car . $200-$300 is still alot of money for me to invest . i don't know what i will do because i do worry because the dealership advisor did say something els could happen . *ak
VISIBILITY - WINDSHIELD
1
 Consumer states the driver side window will not roll up, the dealer replaced the window switch.*jb
1
 Windshield was replaced because the vehicle made a whimpering sound while driving in the wind, consumer requested that it be replaced with its proper inner and outer seals.*yd
05/01/2000
 Windshield had a vertical crack in it which has been classified as a 'stress fracture' by dealership. dealership has replaced windshield. please provide any additional information/attachments.*ak
 All the windows in the vehicle have a hazey film on them that won't come off, causing poor visibility for the driver. dealer says it's not a problem. *ak
1
 The rubber seal on the windows which sometimes acts as a squeegee when lowering and raising the window has been removed with a new design which allows road salt and sand to enter into the gap in the window. nlm
VISIBILITY - WINDSHIELD WIPER/WASHER
1
 The front driver's side windshield wiper does not clean the windshield completely resulting in poor visibility. nlm
VISIBILITY - WINDSHIELD WIPER/WASHER - SWITCH/WIRING
01/20/2008112000104/21/2005
 While turning the windshield wipers to the off position they don't go down. they say in the up position. *tr
05/03/2006110000105/01/2000
 Dt*: the contact stated while turning off the windshield wipers, they remained in the up position. an independent repair shop determined the windshield wiper switch needed to be replaced.