Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRONIC STABILITY CONTROL | |||
| 06/28/2012 | 83900 | 1 | |
| The catalytic converter caused the car engine to turn off in the middle of the road. the car was having acceleration problems getting to just 25-30 mph and while driving it, the engine turned off and took several attempts to restart it. after a couple months, i found online that letters (special policy number 05551) were supposedly sent out to impala owners for an extended warranty for this faulty part. i'm the second owner of this car so i wasn't aware of this and just got it replaced in october. a chevy district specialist said the car was bought 18 days before this warranty coverage and i was 2 years outside of it because i'm the second owner. the car is in great condition and less than 84,000 miles on it as of today. i'm not sure what warrants a recall, but several sites have customers saying they've had to replace this part multiple times on their cars because gm sold a car with a faulty design. *tr | |||
| 06/28/2012 | 83900 | ||
| The catalytic converter caused the car engine to turn off in the middle of the road. the car was having acceleration problems getting to just 25-30 mph and while driving it, the engine turned off and took several attempts to restart it. after a couple months, i found online that letters (special policy number 05551) were supposedly sent out to impala owners for an extended warranty for this faulty part. i'm the second owner of this car so i wasn't aware of this and just got it replaced in october. a chevy district specialist said the car was bought 18 days before this warranty coverage and i was 2 years outside of it because i'm the second owner. the car is in great condition and less than 84,000 miles on it as of today. i'm not sure what warrants a recall, but several sites have customers saying they've had to replace this part multiple times on their cars because gm sold a car with a faulty design. | |||
| 08/17/2010 | 129850 | ||
| My abs and service traction control light stays on. when i turn my steering wheel, there's a funny noise and a feeling like my brakes are scrubbing. | |||
| 04/01/2009 | 68000 | 1 | |
| I have a safety concern involving unresolveable issues with a 2002 impala ls. due to passlock, my car will randomly not start, thinking that i (the owner) am trying to steal the car. this is a safety issue being that i am a young, unmarried woman, who has to drive in and through rough neighborhoods to get to work and school. this issue could leave me and others stranded at location. and who knows what could happen from there, varying from murder to assault, etc. and if you know flint, saginaw, and detroit michigan, this is a huge issue. the car has been evaluated by three different mechanics, two dealerships, and there is no solution. aside from that issue, the car's traction control turns on at random, the abs brakes turn on, almost causing accidents. this is another issue that can't be resolved by any of the mechanics i've talked to. this is costing tons of money and gm has no solution. gm needs to issue a recall and have these issues fixed. *tr | |||
| 07/30/2008 | 1 | ||
| Car would not start changed passlock and still will not start. security light is on, radio is locked and the chevy dealership does not know what is wrong with it, they are guessing that is the bcm and the sdm but they cannot promise that it will work. *tr | |||