Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||||
| 030849018A | 05/20/2004 | 10013272 | Console lid or storage armrest latch replacement. *tt | 04/13/2005 | |
| 02130 | 01/01/2004 | 10007806 | Console or storage armrest lid latch repair. service vme. *tt | 07/12/2004 | |
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||||
| PI-0011A | 02/01/2011 | 10038344 | Ready | 06/15/2011 | |
| PI-0011A | 02/01/2011 | 10038344 | Gm: the front or rear door may not open from the inside or outside handle, the door will not unlock with any method. the probably cause an incorrect installation of a handle component. *rm | 06/15/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||
| 07/04/2006 | 78000 | 1000 | 03/18/2006 |
| Several times i would go to start my car and the security light would be on in the message center. the car would not start. it did nothing like a dead battery. i would wait about 15 minutes and try again. sometimes it would start sometimes it wouldn't. it was doing this 2 or 3 times a week. on sept. 9, 2006 i came out from shopping and it wouldn't start. i waited for 15 minutes and still nothing. i did this for an hour. then i called a friend to come and get me. i went back to my car which is a 2002 impala, the next day, still nothing. the next day, still nothing. i called a tow truck to the dealer to get it fixed. also my power door locks had quit at the same time. i was told i had to give them $100.00 just to look at it. 3 hours later they called and said that i could pick up my car. total cost towing $59.00, dealer $496.95. i am disabled and only get $600.00 a month from disability. now i have no money for my living expenses for the month but the car is still doing the same thing. on the 1st of oct. i went out to start my car and guess what it won't start. since this was a sunday i called the dealer on monday morning to tell them that it was not fixed . it was still doing the exact same thing that it was before they supposedly fixed it. by the way when they supposedly fix it they replaced the bmc. now they want another $100.00 to look at it again. the part was guaranteed but not labor, i could not afford another bill like the last one, i just hope it starts when i go to the dr. it starts only when it wants to. my husband just had brain surgery, i have had 5 surgeries on my spine, i need a car that i can depend on to start. never had a problem with it. i will hold chevrolet responsible if any thing happens to my husband or my self because the car won't start. after i took the car to the dealer i came home, looked on the internet under chevrolet impala 2002 and found 100's of service bulletins on the very same problem. why isn't any thing being done about this. *tr | |||
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||
| 05/09/2003 | 34860 | 7 | 02/13/2003 |
| I wanted him to check my driver side back door because it wouldn't open very easily at times, and the window to that same door would not open at times. also, my trunk wouldn't open when one would use the trunk release button at times. i also had him check my dimming headlights, my steering which had a jerk in it when i went around curves, clicking sound in engine and an over all check since my warranty is about to run out in 1,000 miles. turn out-after leaving the dealer my air conditioner was humming like a helicopter, my brakes were horrible and grinding and the car feels like it has no get up and go power. i took my car to brake check after leaving because when the dealer did the overall check of my car they said i needed a front brake job. and they wanted to charge me over 200.00 dollars. the dealer told me it was not covered under my warranty. well brake check took off all four tires and found that my problem was due to left and right caliper problems on the inboard side and left rear hard wear problems and wear on the outboard side. the caliper is engaging but not disengaging and caused my pads to wear out and my rotors are ate up. the pads are not worn evenly which is definitely a sign of caliper problems. also, the dealer upon the overall inspection of my car said that my intake gaskets were ruined and leaking coolant. they said they replaced them, however i am afraid that there is further damage to my vehicle that they are not telling me, just like my brakes. due to the fact that steve at lone star told me that it was caused due to lack of oils changes and gil said it was a problem with the gaskets being improperly seated from the factory or just a defect in the gasket. well is this why my car has no get up anymore? my car also made a grinding sound when hitting bumps under the right front fender area that nothing was done about and my headlight problem they said was due to a faulty battery cable. *nlm | |||
| 04/09/2003 | 07/17/2002 | ||
| Power door locks on my 2002 impala still are not functioning properly and haven't been since shortly after car was purchased. supposed to lock when taking car out of park. dealer has attempted to fix problem numerous times before , and it has been a temporary fix as the problem continues to resurface intermittently. this safety feature is not reliable. *nlm | |||
| LATCHES/LOCKS/LINKAGES - HOOD - LATCH | |||
| 07/13/2002 | 1 | 05/01/2002 | |
| Was traveling approx. 25 - 30 mph on a straight and level roadway when hood popped up, causing hood to bend.*ak | |||
| LATCHES/LOCKS/LINKAGES - TRUNK LID - LOCK | |||
| 05/09/2003 | 34860 | 7 | 02/13/2003 |
| I wanted him to check my driver side back door because it wouldn't open very easily at times, and the window to that same door would not open at times. also, my trunk wouldn't open when one would use the trunk release button at times. i also had him check my dimming headlights, my steering which had a jerk in it when i went around curves, clicking sound in engine and an over all check since my warranty is about to run out in 1,000 miles. turn out-after leaving the dealer my air conditioner was humming like a helicopter, my brakes were horrible and grinding and the car feels like it has no get up and go power. i took my car to brake check after leaving because when the dealer did the overall check of my car they said i needed a front brake job. and they wanted to charge me over 200.00 dollars. the dealer told me it was not covered under my warranty. well brake check took off all four tires and found that my problem was due to left and right caliper problems on the inboard side and left rear hard wear problems and wear on the outboard side. the caliper is engaging but not disengaging and caused my pads to wear out and my rotors are ate up. the pads are not worn evenly which is definitely a sign of caliper problems. also, the dealer upon the overall inspection of my car said that my intake gaskets were ruined and leaking coolant. they said they replaced them, however i am afraid that there is further damage to my vehicle that they are not telling me, just like my brakes. due to the fact that steve at lone star told me that it was caused due to lack of oils changes and gil said it was a problem with the gaskets being improperly seated from the factory or just a defect in the gasket. well is this why my car has no get up anymore? my car also made a grinding sound when hitting bumps under the right front fender area that nothing was done about and my headlight problem they said was due to a faulty battery cable. *nlm | |||