Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE | |||||
| 0408110007 | 09/01/2004 | 10011091 | Instrument panel gap appearance. *tt | 12/29/2004 | |
| 060203 | 06/02/2003 | 10003685 | Loud popping or snapping noise from the windshield or instrument panel area that is often described as a noise that sounds similar to a rock or stone hitting the windshield. diagnostic tips. *tt | 10/28/2003 | |
| 022703 | 02/27/2003 | 10001852 | Gap condition between the upper instrument panel (ip) pad to ip trim plate which may be objectionable to a customer. *tt *jb | 07/23/2003 | |
| STRUCTURE - BODY | |||||
| 702 | 02/01/2005 | 10016366 | Instrument panel (i/p) appearance. gm tech links. *tt | 09/09/2005 | |
| 030849023 | 06/01/2004 | 10012165 | Loud pop or snap noise coming from instrument panel (ip) in high ambient temperatures. this service bulletin replaces 030849023. *eh | 02/16/2005 | |
| 030849023 | 12/01/2003 | 10005171 | Loud pop or snap noise coming from instrument panel (ip) in high ambient temperatures. *tt | 02/10/2004 | |
| 0308110008 | 10/01/2003 | 10004785 | Glove box door contacts door trim panel. *tt | 01/07/2004 | |
| 030849018B | 10/01/2004 | 030849018A | 10004777 | Broken console or storage compartment lid latch. *tt updated *eh | 01/07/2004 |
| 01481 | 01/01/2004 | 01481A | 10004408 | Loud pop or snap noise from instrument panel (i/p) in hot ambient temperatures. *tt *mj | 12/05/2003 |
| 020861001A | 09/01/2003 | 020861001 | 10004286 | Clicking/creaking noise from front of vehicle. *tt | 12/01/2003 |
| 190702 | 07/19/2002 | 637302 | This message is in reference to a rattle noise coming from the center forward edge of the headliner. *tt | 11/22/2002 | |
| 020861001 | 04/01/2002 | 020861001B | 634525 | Some owners may comment about a clicking / creaking type noise coming from the front of the vehicle. *tt | 10/03/2002 |
| STRUCTURE - BODY - DOOR | |||||
| 050302 | 05/03/2002 | 636595 | Concerns of a possible condition of door trim panel damage. *tt | 11/10/2002 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 07/14/2011 | 60544 | ||
| Tl-the contact owns a 2002 chevrolet impala. the contact stated that the front driver | |||
| 07/14/2011 | 60544 | ||
| Tl-the contact owns a 2002 chevrolet impala. the contact stated the driver window failed the window would not roll up or down. the vehicle was taken to the dealer several times for the failure. the dealer inspected the vehicle and located the failure at the window regulator. the dealer replaced the driver window regulator but the failure was not corrected. the driver window would not roll up or down. the manufacturer took a report 71-974619109. the vehicle has not been repaired. the failure mileage was 60,544 and the current mileage was 81,000. li | |||
| 09/28/2008 | 87000 | 1 | |
| I have a 2003 chevy impala and it is a maintenance nightmare. the latest issue is i have found a large puddle of water on the passengers side after the rain. a google search shows others are having the trouble with various years. i am told this is a common problem with impala's and is really unacceptable. besides having to replace all the hubs, the car literally ate tires for the first 2 years i owned it but have found tires that last more then 4000 miles and last the paint is not staying on the car. i cannot find any recalls and i know several trucks that the paint is pealing off and the owners are told to bad by the dealer. i hope there are lots of people are complaining so a recall can be done. i could literally swim in the water from the rain that came in. oh almost forgot the drivers side power window is randomly working as well. *tr | |||
| 10/16/2006 | 30000 | 12 | 11/10/2001 |
| The head lights on my 2002 impala are getting water in them causing electrical and safety problems. steam - moisture gather in the lights and we are not able to see the road. this ia a defect that is on every 2002-2003 impala i have seen, gm refuses to replace or even recognize the problem, they and the dealer i purchased from said its not considered a defect unless it is a recall, i was told until a major accident happens that they will not consider it a safety issue. i told them when the lights get hot the water in the head lights turn to steam fogging up the lights preventing me from seeing the road when driving at night, they (the dealership) said well you should drive only during the day. this is also causing other electrical problems with turn signals not working sometimes and hazards not working not to mention having to replace a bulb everytime it gets wet. this happens all the time when we wash our car or get into bad weather. i believe this should be a recall... gm refuses to handle this problem until we have multiple fatal accidents around the country? not smart there are alot of people on our streets and highways that are being put at risk. *tr | |||
| 10/11/2006 | 30000 | 1 | 11/10/2001 |
| A state inspection @30,000 miles revealed a bad upper control arm, left and right inner tie rod ends and both motor mounts. my mechanic feels as though these part failures are very premature and were caused by a very loose steering rack . he told me that i should contact someone to see if there is a repair bulletin for this problem. i don't think a car should need that kind of front end work a 30,000 miles . i'm also concerned that my wife ,who drives the car on a daily basis, is at risk while driving herself and our 2 kids to and from their daily routines. please let me know if anything can be done to correct this problem as soon as possible!! thank you!! *nm | |||
| 07/29/2002 | 1 | 07/01/2002 | |
| Consumer stated that the windshield has a dense glare which causes eye strain and fatigue hazard while driving. *yh | |||
| STRUCTURE - BODY | |||
| 07/01/2001 | 1 | 05/08/2001 | |
| There is a knocking noise coming from the roof top of the vehicle when the vehicle has set in parking when the temperatures are high and/or hot. dealership is aware of problem. *ak *scc | |||
| STRUCTURE - BODY - ROOF AND PILLARS | |||
| 01/15/2006 | 30000 | 1 | 08/15/2001 |
| Water leaking into passenger compartment through roof through trip computer. left rear drain hose pinched closed during assembly. years of dirt accumulation clogged the restricted hose causing water overflow to enter vehicle cabin during heavy rain storms. *jb | |||