Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
07/27/20071
 2002 chevrolet impala tire blew out causing the contact to lose control and hit the median wall. *kb an examination of the tire showed two holes approximately 2 inches in diameter on the sidewall. ohio traffic crash report. *jb
01/01/19011
 Request for safety assurance of goodyear oem tires on 2002 impala.*mr (nar) *cb
12/12/2003204/02/2002
 Purchased 2, goodyear eagle ls, p225/60r-16 tires to replace original goodyear gt's at 27,000 miles on a 2002 impala. after driving on the ls for about a month and extremely dissatisfied with the thumping and boom, boom, boom noises and feel of the ride...., i took them to the tire dealer who said he would put them on the machine that tests for defects. both tires failed the test. the dealer said it was very unusual to have both tires fail. they replaced them at no cost with identical tires. the replacements unfortunately acted the same way. i did not want to go through the testing again, so i just paid to have 2 new michelin hydroedge's installed. of course i could not add 2 new tires to the front of my vehicle with another brand of tire, so i had to purchase another 2 michelins at an additional cost of $251. with the new michelins installed, the ride and handling was beautiful. something is dreadfully wrong with the goodyear eagle ls's. *jb
03/21/200335000809/16/1999
 The vehicle's gas tank would not fill because air had gotten in the tank. the dealer has been notified. *nlm one must hold the gas nozzle away from the filler tube and restrict the flow. the tire and fuel system/tank/injectors were replaced. there was a rattle sound coming from the engine due to the injectors the vehicle would stall. after the engine is hot, the next time the vehicle would turn over but no start and run rough. the fuel gauge fluctuated(not giving actual amount). the solenoid was replaced due to hanging by the hose retainer. scc
TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS
01/01/19012
 2002 chevrolet impala. the tire pressure light and engine light had to be reset. *dt the consumer stated the check engine light only stayed off for 12 miles the last time it was reset by the dealership. the entire braking system had to be replaced only 2 years after purchasing the vehicle. the rotors cracked on all four wheels. the blinkers would only work if the air conditioner was off and the radio would only work if the blinkers were off and when going up hills. the vehicle would only accelerate to a speed of 10-15 mph. *jb
TIRES - SIDEWALL
07/28/2002105/01/2002
 Tire sidewall blowout/separation at 45 mph, tire did not hit anything, separation. *ak
TIRES - TREAD/BELT
08/10/2003102/23/2003
 Year 2002 chevrolet impala uneven rear tire tread wear. took vehicle to a walmart service center for tire rotation and was refused service, and told to try to contact dealership in regard to a possible problem w/ vehicle causing this. vehicle is 14,000 miles out of warranty. i will have to purchase 2 new rear tires & have car inspected & problem diagnosed. this is a danger to drive while tread is bad and may possibly be a major defect of this vehicle.*ak