Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EQUIPMENT
305901/01/200410009608When using onstar personal calling feature, the caller cannot be heard on outbound call only. *tt10/08/2004
301101/01/200410008898When using voice recognition dialing, some numbers or commands may not be understood by the system especially the number two (2). *tt08/25/2004
01427A11/18/200310004173Surveillance mode will not operate after body control module (bcm) replace. *tt11/20/2003
010846002C06/01/200310002836Programming of replacement onstar vehicle communication and interface modules (vcim). *tt09/26/2003
EQUIPMENT - ELECTRICAL
08-08906/01/200810026586Gm: special coverage adjustment-analog onstar deactivation. fcc ruled in 2002 wireless carriers would no longer re required to support analog wireless network starting in 2008. *pe csc letter was received. updated 12/1/08. *pe11/14/2008
00372D01/01/200410007287Onstar system is attempting and/or completing phone calls which the operator of the vehicle did not initiate. *tt06/09/2004
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
309701/01/200410010202Hvac side to side temperature difference. *sc11/04/2004
312901/01/200410009949A/c evaporator freezing. *tc11/02/2004
08120308/12/200310003865This service voicemail message outlines a method to attempt repair of the air conditioner vent louver before replacing the entire trim plate. *tt11/05/2003
EQUIPMENT - ELECTRICAL - NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
08089-B11/01/200808089-C10027804General motors corp: special coverage adjustment; analog onstar deactivation. *pe updated 2/17/09. *pe02/09/2009
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
0210001/01/200410007462No xm band after radio replac/repair or low volume on xm. *mj06/23/2004
0166201/01/200410007248Xm error on a radio display. *tt06/04/2004
0175901/01/200410006302Xm rapid activation utilization. *mr04/28/2004
0139011/18/200310004195Xm radio must be tuned to channel 1 through 66 during activation attempt. 2004 chevrolet canyon, gmc denali, gmc colorado also included. *tt11/21/2003
EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL
08-089B09/01/200810026805Gmc: special coverage adjustment-analog onstar deactivation. csc letter was received. *pe12/19/2008
0714200407/14/200410013188Incorrect parts information for servicing the console lid or storage armrest assembly. *eh04/12/2005
0708200407/08/200410013184Gm service technical college. *eh04/12/2005

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT
11/25/201075000
 Front windshield defogger blows only cold or hot air- ie gets stuck in one or the other position
08/28/20091290571
 I have a 2003 chevrolet impala with a 3.8 liter v-6. the car radio quit working and i had to pull out the fuse because it was sending strange error messages to the body control module. now the bcm is having even more problems. the car turned itself of then back on while i was driving down the road. i pulled over and shut the car off. then it would not start again. i pulled the fuse for the bcm an the car started and i made it home. what in the world did general motors do to these cars. i have been reading numerous horror stories about their cars. was there a recall to fix this problem or do i have to go to the dealer and spend a fortune to fix this garbage pretending to be a car. how can a car company get away with this poor quality control in this day and age? my security display now shows random errors like low fuel even after i filled up the tank. not sure if any major damage was done to the car but now the transmission hesitates when it shifts. *tr
05/30/20081140001
 During our vacation about 200 miles from our home, without warning, our 2003 impala ls with 114k miles started running very badly. after going to several repair shop and 8 hours later rodney's muffler in meridian, mississippi replaced the catalytic converter for a very reasonable price and we haven't had any problems with it yet. i have heard that there is an extended warranty on emission parts and wonder if this should have been covered. *tr
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
11/10/200530000306/01/2003
 Pungent smell coming from the a/c when on cold. filters have been replaced several times. *nm
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
03/01/200577000108/01/2004
 2003 chevrolet impala has problems with radio equipment.*mr the cd would not eject. the consumer was told the radio was linked to other safety features on the vehicle and if a repair attempt was made by anyone other than gm it may permanently disable the features. *jb
03/18/2004103/08/2004
 Radio has very bad reception. have taken care to dealership and they have replaced new radio with reconditioned radios twice. first replacement radio, display did not work properly. second replacement radio was not calibrated properly when installed and when taken back to the dealership and re-calibrated, had the same problem with the display as replacement radio number one. i now supposedly need a new dimmer switch. (am taking to another dealership in the hopes that they can repair the problem) the fog lights constantly have excessive condensation. am told by the dealership and gm that this is normal however i have had several people tell me this is not normal. have not observed this type of condensation on any other vehicle's fog lights. gm will not repair or replace unless there is standing water. gm refused claim. there is an extremely loud popping and cracking noise from the dash. temp outside does not seem to matter. am told by the dealership that they are aware of the problem but have no fix. the cracking noise is very distracting when driving. it comes suddenly and with no warning and sounds like something hard striking the windshield. *la
EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL
03/01/2007103/01/2003
 2003 chevrolet impala. contact states that the defogger failed. a mechanic determined that the breaker for the defogger did not exist as shown in the owners manual and diagram on the breaker cover. *mc *jb