Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SERVICE BRAKES, AIR | |||||
| 4615 | 10023171 | Abs pump running when not needed. *nj | 10/31/2007 | ||
| SERVICE BRAKES, AIR - ANTILOCK - WHEEL SPEED SENSOR | |||||
| 3477 | 10014875 | Tech 2 displays asterisk for the left front wheel speed sensor. *tt | 05/11/2005 | ||
| SERVICE BRAKES, HYDRAULIC | |||||
| 040523002 | 08/01/2005 | 040523002A | 10012633 | Brake rotor minimum allowable thickness after refinish specification correction. *tt | 03/09/2005 |
| SERVICE BRAKES, HYDRAULIC - ANTILOCK - ABS WARNING LIGHT | |||||
| 3500 | 10019284 | Abs light on and possible diagnostic trouble codes. *ak | 02/23/2006 | ||
| 3500 | 10017271 | Abs light coming on and codes c1225, c1226, c1232, c1233, c1276 and/or c1277 are found in the ebcm. *tt | 10/31/2005 | ||
| 030525008 | 10/01/2003 | 10004719 | Intermittent/constant anti-lock braking system (abs) malfunction indicator lamp (mil) illuminated. *tt | 01/02/2004 | |
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||||
| 04082004 | 04/08/2004 | 10009210 | The current brake rotor minimum allowable thickness after refinish, or minimum thickness specification, found in the past service manual applications are incorrect. please use correct information as follows. *tt | 09/17/2004 | |
| SERVICE BRAKES, HYDRAULIC - POWER ASSIST | |||||
| 030235004 | 09/01/2003 | 10004365 | Reduced power steering assist, excessive steering effort, rubbing, excessive noise in passenger compartment. *tt | 12/04/2003 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES | |||
| 01/08/2013 | 19840 | 1 | |
| Brake line from master cylinder blew, brake fluid leaked and brakes failed. brake warning light did not come on until brakes were inoperable. line was found to be rusted through. this is a known problem and is a major safety issue. brake warning light should come on immediately when a brake line ruptures to give the driver time to stop before brakes fail completely. *tr | |||
| 01/08/2013 | 19840 | ||
| Brake line from master cylinder blew, brake fluid leaked and brakes failed. brake warning light did not come on until brakes were inoperable. line was found to be rusted through. this is a known problem and is a major safety issue. brake warning light should come on immediately when a brake line ruptures to give the driver time to stop before brakes fail completely. | |||
| 06/09/2008 | 100000 | 1 | |
| Abs traction control lights on intermittently for 3 years. had this checked by dealer numerous times and was not able to diagnose a problem. the lights now stay on for the last 8 months. *tr | |||
| 06/09/2008 | 100000 | ||
| Abs traction control lights on intermittently for 3 years. had this checked by dealer numerous times and was not able to diagnose a problem. the lights now stay on for the last 8 months. | |||
| 07/23/2012 | 276000 | ||
| Tl* the contact owns a 2003 chevrolet impala. the contact stated that while driving 50 mph, the abs and the service traction soon lights illuminated. the vehicle independently turned the traction off. the vehicle had not been diagnosed or repaired. the failure and current mileages were 276,000. | |||
| 07/23/2012 | 276000 | ||
| Tl-the contact owns a 2003 chevrolet impala. the contact stated that while driving 50 mph, the abs and the service traction soon lights illuminated. the vehicle independently turned the traction off. the vehicle had not been diagnosed or repaired. the failure and current mileages were 276,000. sm. | |||
| 07/23/2012 | 276000 | ||
| Tl- the contact owns a 2003 chevrolet impala. the contact stated while driving 50 mph the abs light illuminated and the service traction soon light illuminated. the vehicle independently turned the traction off. the vehicle had not been diagnosed nor repaired. the failure and current mileages were 276,000. dt | |||
| 04/15/2011 | 112878 | ||
| Tl* the contact owns a 2003 chevrolet impala. while parked the contact noticed the abs, check traction system and trac off warning light illuminated on the instrument panel. there was also a grinding noise while driving. the vehicle was taken to an independent mechanic for diagnostic. the mechanic stated the front passenger side hub bearing assembly would have to be replaced. after the repair the warning lights continued to illuminate. the vehicle was taken back to the mechanic. the front drivers side hub assembly was replaced. the light continued to illuminate after the repair. the vehicle was taken to the mechanic a third time. the mechanic was unable to diagnose the failure. the vehicle was not repaired. the approximate failure mileage was 112,878. kmj | |||
| SERVICE BRAKES, ELECTRIC | |||
| 11/17/2010 | 58750 | ||
| 2003 chevy impala brakes failure while driving. this has been happening four times since 11/17. i am experiencing this everytime when i drive this car since 11/17. here are the steps to create the problem. 1. shift to park (p) and turn off the engine. (let it sit for 30 minutes) 2. start the engine 3. shift to reverse (r) and back my car for aroun 10 - 15 feet (a couple of click sounds come out under the hood when car starts moving) 4. shift to drive (d) start slowly and apply brake. 5. at this point the car does not slow a bit but the brake padel already all the way down to the floor. 6. re-apply the brake again asap. i was wondering if anyone ever reported this before. since this is a sever safty issue, i'd like to make a complaint on this issue. | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 11/05/2003 | |||
| Got this car new 2003,at 376 miles had brake problems,had it back to dealer 10 or 11 times for same problem,so about every 3-4 months i have to turn rotors or get new one;s+brake pads,also dash lights are out,as the car is out of warranty now,this is the worst car i ever owned ,as i am a retired otr truck driver ,so i dont misuse brakes | |||
| 09/02/2011 | 79000 | ||
| The traction active light lights up after backing up and braking. i understand this is a known problem with impalas. the car makes a grinding noise for a second or two. this is an intermittent problem. | |||
| 08/11/2004 | 21000 | ||
| Under hard high speed braking the front brakes shudder badly causing a severe front end shimmy due to warped rotors making stopping difficult. if pressure on pedal is not released this could cause loss of control and a crash. it is worse if going downhill. this is a very common issue on gm cars build in the last 8 years. there are posts all over the internet about this. the problem is with poorly made brake rotors that warp at under 15,000 miles of normal use. i have had the same issue with my wife's 2003 impala. these cars should be recalled and the rotors replaced with parts of adequate quality. if you can get the issue addressed under warranty, the dealer will only either turn the defective rotors or replace them with the same oem junk. the only fix i have found it to replace them with aftermarket rotors and pads. | |||
| 09/02/2011 | 79000 | ||
| The traction active light lights up after backing up and braking. i understand this is a known problem with impalas. the car makes a grinding noise for a second or two. this is an intermittent problem. | |||
| 08/11/2004 | 21000 | ||
| Under hard high speed braking the front brakes shudder badly causing a severe front end shimmy due to warped rotors making stopping difficult. if pressure on pedal is not released this could cause loss of control and a crash. it is worse if going downhill. this is a very common issue on gm cars build in the last 8 years. there are posts all over the internet about this. the problem is with poorly made brake rotors that warp at under 15,000 miles of normal use. i have had the same issue with my wife's 2003 impala. these cars should be recalled and the rotors replaced with parts of adequate quality. if you can get the issue addressed under warranty, the dealer will only either turn the defective rotors or replace them with the same oem junk. the only fix i have found it to replace them with aftermarket rotors and pads. | |||
| 09/06/2011 | 113500 | ||
| The impala has brakes that have a lot of chatter. the brakes pulsate and have a violent shaking fit. i had the brakes and rotors replaced at 66000 miles. the problem has reappeared within 15000 miles and it continues. the quality is poor and is a road hazard. | |||
| 07/15/2009 | |||
| The traction control is constatly engaging even under ideal driving situations. it engages while driving and turning at slow speeds. also when the brakes are applied a noise is heard and a slight push back of the brake pedal occurs. noise is possibly from the abs. since the two (tc and abs) are linked it could be disrupting one or the other. i have searched several forums and many consumers are complaining of the same problem. many have tried several solutions, but the problem persists. i personally have disconnected and cleaned the connections behind the wheels as mentioned by others. that worked for a month or so when the problem returned. i have heard others change the wiring harness to no avail. | |||
| 04/08/2003 | 3239 | 10 | 10/31/2002 |
| Tl*the contact owns a 2003 chevrolet impala. 3,000 miles after she purchased the vehicle she had brake failure. on april 8, 2003, dealer replaced rear rotors, nov. 19, 2003 freed up sliders, march 26, 2004 full rotor assembly replaced in florida, june 7, 2005 complete brake change. aug. 16, 2005 resurfaced brakes and rotors, jan. 16, 2006 refaced rear rotors, june 30, 2006 replaced rear rotors and refaced front rotors, jan. 10, 2007 resurface work needed to be done but did not perform repairs, may 23, 2007 replaced all 4 rotors. the contact paid for the repairs, may 22, 2008, replaced rear pads and serviced calipers. the dealer will not make any additional repairs and feel as though they have done all they can to remedy to failure. the failure mileage was 3259 and the current mileage was 50295. updated 7/3/08 *cn the passenger seat heater and rear window defogger were inoperative. there was a noise coming from the steering. the dealer lubed the intermediate shaft. the rear stabilizer shaft and link was replaced. updated 07/15/08. *jb | |||
| 01/01/2007 | 117000 | 1 | 11/17/2002 |
| I have a 2003 chevrolet impala that keeps showing a service traction system alarm. when this occurs the anti lock brakes shut off. i have checked the codes and none show. have been told that it could be in the wiring harness or the front wheel bearing on either or both sides. *tr | |||
| 05/01/2007 | 20000 | 4 | 03/06/2004 |
| The car was bought new from dealership, with occasional grinding noises noted in reverse and headlights surging at night while driving. dealership unable to replicate with the exception of grinding. i was told a loose wire was causing noise in reverse. on 09/26/05, after noticing hard stalls while attempting to start, the fuel pump went out $281.60 for new one. 12/09/05, to dealership for starting concerns and maintenance. 04/13/06-car would not start to leave work. ward's chevrolet came to my work site. left me a rental and kept my car until 04/20/06. i paid $674.56 for a 2nd fuel pump and fuel module. 06/21/06- to local garage with same complaints. $100 paid for short in electrical that caused no start and towing. 08/04/06-cooper buick in monroe,la- $281.00 for another fuel pump and recall on 2003 impala headgaskets that i was unaware of. 11/22/06-no start, turn over-went outside 3 hours later-starts with hard start. 12/06/06-brakes went from quiet to grinding-slow hard starts continue. ward's kept the car for a month-never told me what was wrong with car except brakes. did not charge. at this time i had requested a gm investi.-no results-statesthe dealership was unable to replicate concern. the car continues to have slow, hard starts with very noticeable gas smells. the smell of gas has been occurring since 04/20/06 repairs. now service, abs, security lights come on and off intermittently with the smell of gas and slow, hard starts. i have been calling ward's since the first week of march 2007 requesting factory rep. to meet and drive car after their having a month with no improvements in cars functioning. i called this a.m. to be informed that new service dept. manager was not aware of problem. this is the 4th time since march i have requested the factory rep. with no response from ward's. *tr | |||
| 09/13/2006 | 50000 | 2 | 10/15/2003 |
| Dt*: the contact stated the abs light illuminated and at various speeds, the brakes locked up causing the vehicle to skid. the dealership replaced multiple unknown components, but the problem persisted. | |||
| 12/11/2003 | 100 | 6 | 11/24/2003 |
| I have 34000 miles on my vehicle and have to take it in soon as the brakes are again pulsating. this will be the 6th time i have had to have the brakes replaced. there is a constant rubbing sound which i have been told by the dealer is a normal sound in an impala. there is nothing normal about this sound. 12/11/03 is the first time i reported a brake problem and have continued to do so until the present. | |||
| 07/19/2006 | 14954 | 1 | 05/27/2003 |
| Dt*: the contact stated while driving 55 mph on normal road conditions the brakes were not responding adequately. the vehicle was taken to the dealership who determined the four rotors had to be resurfaced, however the pads were still in good conditions. the contact expressed concern because the vehicle has only 14950 miles. | |||
| 10/03/2005 | 1 | 09/25/2002 | |
| I own a 2003 impala i was very pleased with my vehicle,even though i have had to have my rotors and brakes fixed twice still pleased overall. however, about a month ago i took my car in for a normal oil change after returning home, i noticed i didn't have any anti-freeze in my car. i called a spoke to a service tech he informed me that i probably had a leak somewhere. i brought it in he informed me there was a hair line crack in my gasket and i needed a new water pump. the cost to repair it would be over one thousand dollars. what i cannot understand why did my low coolant indicator light come on. why did i have to discover this problem on my own? after reviewing other complaints i find i am not alone with having a coolant concern. i feel that this should be looked into more carefully. it is certainly a problem with the coolant system in the 2003 impala and this failure should not be at the expense of the consumer. *nm | |||
| 08/01/2005 | 25000 | 1 | 01/06/2003 |
| Brakes fade when stopping hard. *jb | |||
| 07/06/2005 | 37200 | 1 | 03/17/2003 |
| 2003 impala. brakes started to pulsate severely at slightly over 36000 miles. since brake problems are usually not covered by warranty (and it had expired anyhow), i took it to a locally reliable auto repair garage. he suspected a warped front rotor (as i did also). removed and replaced both front rotors and pads. the pulsation was still there. removed both rear rotors. both were badly scored on the inside - not visible during routine inspection. in addition, both rotors were partially crystalized, again on the inside. the pads here were also scored badly. after reading reports on 2003 impalas on mycarstats.com, i decided to add my complaint to the list there, all similar in nature. old parts are not available. | |||
| 06/13/2005 | 23000 | 1 | 07/29/2003 |
| Dt: consumer heard a grinding noise which sounded like metal to metal. the consumer made an appointment with the dealer, but the dealer was not able to get the consumers vehicle in for inspection. consumer took vehicle to jims mufflers to get the brakes fixed. the mechanic took off all four tires and showed the consumer that he needed to replace front and back rotors and pads. the mechanic the cleaned calipers. the consumer spent about $500.00 for repairs. when the dealer looked at the brakes he stated that they looked as if they had sat in water. consumer claimed that vehicle had not been in water. the mechanic stated that maybe the rotors or calipers were contaminated because brakes should not have looked that bad for the miles on the vehicle. the mechanic determined calipers may not have been working properly since the rotors were so rusty.*ak *jb | |||
| 03/12/2004 | 6000 | 1 | |
| All four brakes wore out prematurely. dealership was notified, but did not resolve the problem.*ak | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 09/27/2005 | 18368 | 1 | 12/19/2002 |
| Mileage the first time was 18,368 when i took it back to the dealer han graff chev durand michigan. findings were all four rotors had lateral runout beyond specs. they resurfaced front and rear rotors. mileage second time was 31,038 and again i took it back to the dealer han graff chevrolet durand michigan. without even looking at it i was told that they would have to resurface or replace the rotors and questioned me if i was a 2 foot driver. always blame the consumer--that was smart. i took it to a reputable garage in my area and guess what again they had to resurface the front & rear rotors. i wrote to gm's ceo wagoner documenting all the facts and received a call from a young lady who told me things wear out . *tr | |||
| 06/15/2006 | 52000 | 1 | 06/20/2003 |
| Clunking noise in front end especially when you are in a turn. also could feel a thump through the steering wheel at same time. we are stationed in germany in the air force. took it to the opel dealer (chevy equiv. in germany) and they diagnosed it as the intermediate shaft needing to be replaced. after $300 and a long time waiting for the part, it was replaced and hasn't given us a problem since. also have had major problem with this car eating brakes and rotors. reminds me exactly of my buick regal i had with the same brake issues. after i sold the regal, i was sent info on a class action suit against gmc for the same brake issues. both are great cars but brakes stink. *tr | |||
| 10/02/2005 | 38600 | 4 | 07/17/2003 |
| Vehicle braking system malfunction. refer to odi # 10134740. system failure resulted in loss of vehicle control resulting in vehicle accident resulting in major vehicle damage to right rear of vehicle from passenger door to the bumper. *jb | |||
| 01/17/2005 | 3 | 08/06/2003 | |
| Refer to the gm recall on 800,000 vehicles due corrosion affects antilock brake system. i own a chevy impala 2003 4dr sdn v6 fwd w/antilock brakes and aws. the system failed much like in the above stated recall last winter in michigan. while approaching a stop sign, upon attempting slow the vehicle using the brake system it failed doing just the opposite of what it was designed to do. there were grinding noises, vehicle pulling to one side, loss of control, vehicle took over. this happened at low speeds under 5 mph. the loss of control due system failure resulted in said vehicle ending up in a 70 foot ditch whereupon it had to be towed out of. damage was sustained to the front left fender, bumper and driving light. *nm | |||
| 03/01/2005 | 20400 | 4 | 04/26/2003 |
| Contact stated: having the same problem with brakes on car that investigation has been launched on. the brakes were gripping and vehicle kept going. vehicle eventually stopped, but it took sometime to do so. only happened in the winter.*ak | |||
| 04/27/2005 | |||
| This is not in repect to a accident or part failure. but i read today in the chicago tribune about an investigation into gm trucks in the salt-belt that had improper corrosion on the brake rotors, causing the brakes to fail. i just brought my 2003 chevy impala for a tire rotation at my california mechanic. the mechanic notified my that the rear brake rotors were showing an unusual corrosion. he said that road salt in illinois, where the car is used 50% of the year, may have been a reason, but it didn't look like the usual corrosion he is used to seeing on salt belt cars. the brakes have been pulsing rather strangely and my braking distance seems increased since the last time i left illinois. i was wondering if there were other non-truck complaints of this nature, given the similarities between my experiance and the truck investigation? | |||
| 01/03/2005 | 18304 | 2 | |
| While driving the vehicle's brakes failed. *nm the consumer stated the abs did perform as designed. *jb | |||
| 06/26/2004 | 23000 | 1 | |
| While driving at 65 mph, consumer applied the brake to reduce speed. abs locked up, resulting in loss of contro. and had a front end collision. upon impact, air bags did not deploy, driver sustained bruises to chest when it came in contact with the steering wheel. *ak | |||
| 06/20/2004 | 13500 | 1 | 01/21/2003 |
| While driving down a steep incline, i could feel the pulsating of the abs, along with diminished braking power. afterwards, i noticed the abs would come on noticeably each time i braked from 40-60 mph. the outside right rear caliper doesn't appear to be making good contact with the rotor as on the other brakes. the dealer service department (dobler chevrolet in hempstead, ny) set up an appointment for july 8, 2004. they didn't think it was that important.*ak | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK - ABS WARNING LIGHT | |||
| 02/01/2011 | 1 | 10/27/2008 | |
| 2003 chevy impala. consumer writes in regards to recalls for vehicle and repairs *tgw the consumer stated after hitting a pothole, the traction off light illuminated. after the repairs were made, the trac and abs light remained illuminated. also, there seemed to be some play in the steering. *jb | |||
| 01/01/2007 | 117000 | 1 | 11/17/2002 |
| I have a 2003 chevrolet impala that keeps showing a service traction system alarm. when this occurs the anti lock brakes shut off. i have checked the codes and none show. have been told that it could be in the wiring harness or the front wheel bearing on either or both sides. *tr | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS | |||
| 05/01/2005 | 2 | ||
| The consumer has two vehicles a 2002 chevrolet suburban and 2003 chevrolet impala both are experiencing problems with the brake equipment. *mr the impala had badly warped rotors on the right rear. only one rotor was badly warped. both rear rotors were so corroded that they ruined the brake pads. the vehicle only had 18k miles on it. the suburban had 33k miles when the brakes produced a serious grinding noise in the rear. the rotors were so badly corroded that they did not give any warning. the wear sensors were not functional and the brake pads were destroyed down to the bare metal against the metal on one wheel. the consumer was aware that others have experienced the same problem with suburbans and gmc pick-ups. 2003 chevrolet impala vin: 2g1wf52ex39184106 and 2002 chevrolet suburban vin: 1gnfk16z82j277984. *sc *jb | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - CALIPER | |||
| 10/26/2004 | 1 | ||
| Mechanic advised owner that rear calipers were not working properly resulting in front discs overheating. took to dealer for repair and was told that everything was ok and they took down the rear discs. looked like the vehicle was driven with emergency brake on, so as to give rear discs used appearance. vehicle should not pass safety inspection. still making noise and rear brake disc's appear rusted. *jb | |||
| 08/20/2004 | 2 | ||
| While applying the brakes, the brakes went to the floor. the consumer was able to maintain control of the vehicle and drove it to the dealer for inspection. the mechanic informed the driver that the calipers needed to be replaced, however the problem still occurs at this time. please provide further details. *jb | |||
| 01/16/2004 | 1 | ||
| While applying the brakes a squeaking noise was heard coming from the rear wheel. the driver took the vehicle to the dealer for analysis. the mechanic noticed that the calipers were defective. the dealer changed the caliper twice but the problem still existed. the mechanic told the driver that the brakes were metallic therefore they would always squeak. *nm | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS | |||
| 02/19/2005 | 16000 | 1 | 09/06/2003 |
| I own a 2003 impala. at 16000 miles i had to replace all four rotors and brake pads.*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||
| 09/27/2005 | 18368 | 1 | 12/19/2002 |
| Mileage the first time was 18,368 when i took it back to the dealer han graff chev durand michigan. findings were all four rotors had lateral runout beyond specs. they resurfaced front and rear rotors. mileage second time was 31,038 and again i took it back to the dealer han graff chevrolet durand michigan. without even looking at it i was told that they would have to resurface or replace the rotors and questioned me if i was a 2 foot driver. always blame the consumer--that was smart. i took it to a reputable garage in my area and guess what again they had to resurface the front & rear rotors. i wrote to gm's ceo wagoner documenting all the facts and received a call from a young lady who told me things wear out . *tr | |||
| 12/27/2007 | 45405 | 2 | 06/30/2003 |
| The intermediate steering shaft in my 2003 chevrolet impala had to be replaced at 25,000 miles. now at 45,000 miles the steering shaft needs to be replaced again also, both rear brake rotors were replaced at 25,000 and need to be replaced again at 45,000 miles. *tr | |||
| 06/15/2006 | 52000 | 1 | 06/20/2003 |
| Clunking noise in front end especially when you are in a turn. also could feel a thump through the steering wheel at same time. we are stationed in germany in the air force. took it to the opel dealer (chevy equiv. in germany) and they diagnosed it as the intermediate shaft needing to be replaced. after $300 and a long time waiting for the part, it was replaced and hasn't given us a problem since. also have had major problem with this car eating brakes and rotors. reminds me exactly of my buick regal i had with the same brake issues. after i sold the regal, i was sent info on a class action suit against gmc for the same brake issues. both are great cars but brakes stink. *tr | |||
| 07/06/2007 | 45242 | 4 | 08/15/2005 |
| 20003 chevrolet impala with 45,242 miles needed brake rotors turned due to warping. $190 *jb | |||
| 11/15/2005 | 50000 | 2 | 03/15/2003 |
| Our 2003 impala ls @ 50k miles had a vibration when the brakes were applied that greatly increased with harder braking and also a steady vibration from the front end that increased as speed increased. my retired father in law brought the car to the dealer where we purchased the car, brian harris chevrolet in baton rouge, la and he felt that he was treated poorly by the service dept. we then took the car to all star chevrolet where we were treated professionally. they diagnosed the problems, front wheel bearings and warped rotors, but said that they could not repair it under warranty until it was approved by the warranty carrier, which could take several days. they said that rental car reimbursement would be made if warranty repair was approved. we paid a diagnostic fee and picked up our car and then took it to our local independent repair shop that we have dealt with for years and paid for the repair ourselves. they resurfaced the brake rotor and replaced the left front hub assembly. now @ 80k miles we are experiencing the same warped rotor problems again. *nm | |||
| 04/11/2006 | 25053 | 1 | 04/26/2003 |
| Dt*: the contact stated while the vehicle was at the service dealer for an oil change, the service technician determined that the break rotors were cracked. the break rotors and break pads were replaced. | |||
| 03/10/2006 | 45000 | 1 | |
| At about 45,000 miles the brake warning tab started making the scratching noise when i put on the brakes. two days later the car was in the shop for front brake service. i was expecting just pads were needed, but not the case. i was told and shown the rotors had worn down too far to cut. both front rotors were below safe depth. i could not believe this with only 45,000 on the car. the rotors were junked and my repair bill went to twice as much. is this american quality or what! other than this, i have and do like my impala. chevy could call and make this right would put thing 100% right with me. will they do that??? jb | |||
| 09/01/2005 | 38000 | 1 | 07/31/2003 |
| Dt*: the contact stated the rear rotors rusted. this was first noticed while changing the front brakes. even though the rear rotors were rusted the rear brake pads were fine. the manufacturer determined the rotors may have rusted due to the environment. *ak updated 01/25/06. *jb | |||
| 10/15/2005 | 32000 | 1 | 05/15/2005 |
| At app. 32,000 miles i had my brakes checked and needed to replace 2 rotors. the vehicle is a 2003 impala, not driven in heavy traffic, the terrain is flat, mild winters with little road salt exposure. old parts not available. *nm | |||
| 06/24/2004 | 27512 | 1 | 02/06/2003 |
| 2003 chevy impala, bought new. all four brakes wore out prematurely. warped, scored rotors. car still under warranty, but not rotors. dealership was notified, but was unable to resolve the problem. they said my driving habits and the climate were to blame. i've been driving gm cars in this area for 40 years, and never had this problem. called chevrolet customer care center to report defective parts. have parts. claim denied. i had my own mechanic replace parts with heavy duty rotors. lightweight rotors should never be standard on cars sold on lots in north conway, nh. *jb | |||
| 02/19/2005 | 16000 | 1 | 09/06/2003 |
| I own a 2003 impala. at 16000 miles i had to replace all four rotors and brake pads.*ak | |||
| 11/21/2003 | 7403 | 3 | 03/24/2003 |
| Brakes made grinding noise when applied ( 7403 miles ), pulsation heard and felt,right rear rotor severally pitted,turnedremaining 3 rotors and sanded pads.performed road variation test on tires right front failed and was replaced. at 15334 miles same problem, surface of rotors found to be very corroded,resurfaced front brake rotors and replaced rear brake rotors, also sent a product report to gm and attention of shop foreman and factory rep. at 18728 miles rotors corroded again resurfaced.this is third time for brake problems i am not confident in driving this 2003 chev impala and i have heard numerous complaints for the same problem ( unsafe ) the factory rep. offered me $1000 voucher toward a new car. i have all the names and documention in my files.*ak | |||
| 12/09/2004 | 55000 | 2 | 10/26/2002 |
| Experiencing clunk in steering; also failed rotors.*ak | |||
| 09/21/2004 | 16845 | 2 | |
| The rear rotors had to be replaced and the front rotors turned. eleven months later, both sets of rotors were defective again. when touching the brakes they pulsated. the manufacture stated that brakes were considered a wear item. *jb *sc | |||
| 08/12/2003 | 8618 | 2 | 02/28/2003 |
| The steering wheel started to vibrate while driving. the dealership indicated that the rotors were drenched in blue. the brakes and rotors were replaced. the vibration recurred, the dealership turned the rear rotors and sanded down the rear brakes because the were glazed. *jb | |||
| 03/01/2003 | 8500 | 3 | 10/14/2002 |
| All 4 rotors on my car have gone bad. car was bought new in oct 2002, and at 8500-9000 miles in march of 03, i had extreme pulsation in steering due to front rotors being warped. dealer turned rotors, and then 10,000 miles later needed turned again, and now at 33,000 miles dealer is telling me to buy new rotors and that the back rotors also need to be turned. i have been driving for 30 some years and never had a car that needed rotors turned so soon,, and so i am sure there is fault with the rotors they are putting on the car. 2003 impala. *la | |||
| 06/15/2004 | 33 | 1 | 03/29/2003 |
| Noticed increasing noise and vibration when applying brakes. took car in for safety inspection and front brake service. was informed the rear rotors are badly rusted and corroded , may not be improved by grinding or turning, and might need to be replaced, and the linings are at 20-25% on the front and 15-20% on the rear. i pointed out that the service garage had done a safety inspection a little less than a year ago and documented that the rear brakes were ok, and the front brakes had 50% of the lining left. called chevrolet customer care center and spoke with delosha payne, who called the service department, called me back and informed me that the rear brakes wore at a faster rate than the front, and whoever rotated my tires should have checked the rotors and informed me they needed service. i had asked this garage about rotating the tires at both inspections and neither time did anyone indicate it should be done. i think they should have recommended it. *la | |||
| 12/27/2003 | 40000 | 2 | |
| Front brake rotors wore out, causing heavy vibration in the vehicle when braking. dealership was notified, but was unable to resolve the problem. *ak the dealer replaced the warped rotors and cleaned the pads but the vibration recurred. the consumer had two different technicians fax him a copy of general motor documents pertaining rotor problems. *nm | |||
| 9 | 3 | 10/01/2002 | |
| There was a bad odor within the cabin of the vehicle. the odor did not occur when the air conditioner was on . the odor made the occupants sick. the cause and location of the odor was unknown although the dealership serviced the vehicle several times. the vehicle vibrated when the brake pedal was depressed. the dealership indicated that it was caused by the rotors being to thin. *ak the odor was caused by a bad fan motor. the dealer replaced the part. the brake rotor problem continued. gm refused to resolve the problem. *sc *jb | |||
| 09/02/2003 | 12984 | 1 | 10/23/2002 |
| When driving at different speeds and applying the brakes there was a severe vibration in the steering wheel. the consumer contacted the dealership and was informed by the mechanic that a possible cause was warped brake rotors. *ak the dealer replaced the warped rotors. *jb the problem would occur when the vehicle reached between 12 and 15 thousand miles. *scc | |||