Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| 709 | 09/01/2005 | 10018133 | Tie rod specifications revised. gm tech link. *tt | 12/15/2005 | |
| 040308010 | 06/01/2004 | 10012182 | Changes to labor time guide relating to front suspension labor operations components. *eh | 02/16/2005 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 04/15/2011 | 112878 | ||
| Tl* the contact owns a 2003 chevrolet impala. while parked the contact noticed the abs, check traction system and trac off warning light illuminated on the instrument panel. there was also a grinding noise while driving. the vehicle was taken to an independent mechanic for diagnostic. the mechanic stated the front passenger side hub bearing assembly would have to be replaced. after the repair the warning lights continued to illuminate. the vehicle was taken back to the mechanic. the front drivers side hub assembly was replaced. the light continued to illuminate after the repair. the vehicle was taken to the mechanic a third time. the mechanic was unable to diagnose the failure. the vehicle was not repaired. the approximate failure mileage was 112,878. kmj | |||
| 04/08/2003 | 3239 | 10 | 10/31/2002 |
| Tl*the contact owns a 2003 chevrolet impala. 3,000 miles after she purchased the vehicle she had brake failure. on april 8, 2003, dealer replaced rear rotors, nov. 19, 2003 freed up sliders, march 26, 2004 full rotor assembly replaced in florida, june 7, 2005 complete brake change. aug. 16, 2005 resurfaced brakes and rotors, jan. 16, 2006 refaced rear rotors, june 30, 2006 replaced rear rotors and refaced front rotors, jan. 10, 2007 resurface work needed to be done but did not perform repairs, may 23, 2007 replaced all 4 rotors. the contact paid for the repairs, may 22, 2008, replaced rear pads and serviced calipers. the dealer will not make any additional repairs and feel as though they have done all they can to remedy to failure. the failure mileage was 3259 and the current mileage was 50295. updated 7/3/08 *cn the passenger seat heater and rear window defogger were inoperative. there was a noise coming from the steering. the dealer lubed the intermediate shaft. the rear stabilizer shaft and link was replaced. updated 07/15/08. *jb | |||
| 04/30/2006 | 32000 | 04/23/2006 | |
| Dt*: the contact stated the first week after purchasing the vehicle, the tires starting making noises while driving at 35 mph and the engine light illuminated. the vehicle was taken to local dealer who determined the vehicle was driven out of alignment causing tires to wear down. no repairs were made. the vehicle was taken to another dealer who determine all four tire should be replaced at a cost. the tires were not replaced because the contact did not want to pay for the replacement. the tires were rotated by the contact to remedy the problem. updated 8/1/2006 - *nm | |||
| 740 | 2 | 07/26/2003 | |
| While driving, the consumer noticed there was too much play in the steering wheel. also, the transmission was not working properly and the vehicle failed to accelerate. dealer was notified of the problem. *ak the dealer attempted to repair the transmission, but the vehicle was still unable to merge into freeway traffic. the vehicle pulled hard to the left and would become uncontrollable. the tires were replaced, but the problem remained. *scc *jb | |||
| SUSPENSION - FRONT | |||
| 11/10/2004 | 3700 | 1 | 11/01/2002 |
| While turning at any speed, consumer heard a knocking noise coming from the front end. dealership was notified, but did not resolve the problem. *ak.....also, replaced intermediate steering shaft. *ak | |||
| SUSPENSION - FRONT - WHEEL BEARING | |||
| 01/01/2007 | 117000 | 1 | 11/17/2002 |
| I have a 2003 chevrolet impala that keeps showing a service traction system alarm. when this occurs the anti lock brakes shut off. i have checked the codes and none show. have been told that it could be in the wiring harness or the front wheel bearing on either or both sides. *tr | |||
| 11/15/2005 | 50000 | 2 | 03/15/2003 |
| Our 2003 impala ls @ 50k miles had a vibration when the brakes were applied that greatly increased with harder braking and also a steady vibration from the front end that increased as speed increased. my retired father in law brought the car to the dealer where we purchased the car, brian harris chevrolet in baton rouge, la and he felt that he was treated poorly by the service dept. we then took the car to all star chevrolet where we were treated professionally. they diagnosed the problems, front wheel bearings and warped rotors, but said that they could not repair it under warranty until it was approved by the warranty carrier, which could take several days. they said that rental car reimbursement would be made if warranty repair was approved. we paid a diagnostic fee and picked up our car and then took it to our local independent repair shop that we have dealt with for years and paid for the repair ourselves. they resurfaced the brake rotor and replaced the left front hub assembly. now @ 80k miles we are experiencing the same warped rotor problems again. *nm | |||