Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - REAR WINDOW | |||||
| 030844005B | 01/01/2005 | 030844005C | 10005588 | Poor radio reception or radio static/ increased interference with rear window defogger on or some rear window defogger grids may be inoperative. *tt | 03/04/2004 |
| VISIBILITY - GLASS, SIDE/REAR | |||||
| 030864034 | 09/01/2003 | 10004344 | Front door glass snapping noise when raising. *tt | 12/03/2003 | |
| VISIBILITY - SUN ROOF ASSEMBLY | |||||
| 030867004 | 06/01/2003 | 10002878 | Parts availability for sunroof repairs. *tt | 09/30/2003 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 11/06/2010 | 90000 | ||
| Headlights would not come back on after high beams were used on a back road in the middle of the night. checked connections and spark plugs and they were not the issue. believe it is a faulty switch after doing some research. | |||
| 07/05/2010 | 137000 | ||
| Tl-the contact owns a 2003 chevrolet impala. while driving approximately 40 mph he attempted to roll down the rear passenger side window but the window would not roll down. this failure has become intermittent. he also mentioned that the headlights would intermittently flicker while driving at any speed and the door locks would intermittently not function. during the door lock failures he had to manually unlock or lock the doors. the vehicle was taken to an authorized dealer where they were unable to diagnose the failures. he replaced the alternator himself but the failures continued to recur. the vehicle was then taken to an independent mechanic where he was informed the vcm needed to be replaced, but it was not repaired. the failure mileage was 137,000 and the current mileage was 157,000. sm. | |||
| 09/06/2009 | 156000 | 1 | |
| Driving my 2003 impala at night. rear seat passenger rolled down window causing the head lights to shut off. was able to activate bright lights before slowing car. able to re-created the problems by rolling down the window and having the head lights turn off. *tr | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||
| 02/01/2007 | 45000 | 2 | 03/01/2004 |
| Tl*the contact owns a 2003 chevrolet impala. the owner's manual stated that the vehicle was supposed to have a breaker or a fuse for the rear defroster. the contact stated that his vehicle is not equipped with this component. the manufacturer informed the contact that he must pay to have the feature added. the vin and engine size were unknown. the current mileage was 60,000 and failure mileage was 45,000. the consumer stated he didn't request to have the feature added just requested to show him the breaker. updated 11/07/07 *tr | |||
| 06/01/2004 | 5000 | 1 | |
| Vehicle will not defrost without letting into the outside fumes. during winter months the defrosted will let the outside air and gas fumes into the car. consumer took the vehicle to the dealer who insisted there was nothing they could do. this vehicle and all vehicles produced after 2001 were made this way. *ak | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - REAR WINDOW | |||
| 04/08/2003 | 3239 | 10 | 10/31/2002 |
| Tl*the contact owns a 2003 chevrolet impala. 3,000 miles after she purchased the vehicle she had brake failure. on april 8, 2003, dealer replaced rear rotors, nov. 19, 2003 freed up sliders, march 26, 2004 full rotor assembly replaced in florida, june 7, 2005 complete brake change. aug. 16, 2005 resurfaced brakes and rotors, jan. 16, 2006 refaced rear rotors, june 30, 2006 replaced rear rotors and refaced front rotors, jan. 10, 2007 resurface work needed to be done but did not perform repairs, may 23, 2007 replaced all 4 rotors. the contact paid for the repairs, may 22, 2008, replaced rear pads and serviced calipers. the dealer will not make any additional repairs and feel as though they have done all they can to remedy to failure. the failure mileage was 3259 and the current mileage was 50295. updated 7/3/08 *cn the passenger seat heater and rear window defogger were inoperative. there was a noise coming from the steering. the dealer lubed the intermediate shaft. the rear stabilizer shaft and link was replaced. updated 07/15/08. *jb | |||
| 03/01/2007 | 1 | 03/01/2003 | |
| 2003 chevrolet impala. contact states that the defogger failed. a mechanic determined that the breaker for the defogger did not exist as shown in the owners manual and diagram on the breaker cover. *mc *jb | |||
| 01/20/2005 | 48000 | 1 | |
| While stooped at a red light the rear window defrost coil popped, shattering the rear window. the wires from the defrost coil have completely separated from the window. the dealer stated they can't cover the window. the defroster was not on. *nm | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE | |||
| 02/12/2007 | 67275 | 2 | 03/29/2003 |
| Noticed it took longer for the car to heat up last winter; this winter started out the same, and i noticed the blower wouldn't work on setting 5 sometimes. then it quit heating altogether, and the fan would quit but start back up. now the fan quit blowing altogether. no heat, no defrost, in sub-zero weather, and i'm looking at about $1000 in repairs which should be covered as a manufacturer's defect. thanks gm. i'll be sure to buy another of your vehicles. there is a manifold gasket leak, and the blower motor needs to be replaced. *jb | |||
| 07/24/2006 | 68000 | 2 | 08/12/2003 |
| The car starting smelling like anti-freeze and then a big puddle appeared in the front passenger side of the car. the only thing we did was drive from nampa, id to billings, mt, which we have done four times before. it has been determined that the heater core needs to be replaced. the car has 68,000 miles on it right now as of july 28th, 2006. in novemeber of 2003, three months after i bought the car, the heater core was replaced at 31,000 by the lithia dealership in helena, mt. the intake manifold was also replaced in may 2006 because the car was overheating and making a ticking noise. *jb | |||
| 04/26/2006 | 58000 | 1 | 03/29/2003 |
| Heater quit working, then car started overheating. turning off heater/defroster causes it to stop overheating so much, but temperature still rises when waiting at lights. car is also needing oil replacement, after having an oil change 2 months and 1500 mi ago. mileage is around 60,000. there is oil leaking out in various places around the engine. *jb | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 10/23/2006 | 85000 | 1 | 07/02/2005 |
| Dt*: the contact stated while driving various speeds at night with the low beam headlights engaged, the headlights intermittently failed to illuminate. the vehicle was driven to the dealer who replaced the headlight switch. updated 12/12/2006 - on three separate occasions while the consumer was driving at night the headlight went out when switched from high beam to low beam. the lights did not come back on until the consumer begun to jiggle the multifunction switch. the power windows would not go down. the dealer replaced the master window switch. *nm | |||
| VISIBILITY - WINDSHIELD | |||
| 09/01/2007 | 100000 | 8 | |
| Wipers work intermittently. can cause accident when they are not working. have not yet been able to determine cause of failure due to not being able to recreate failure mode. work great when you don't need them, but when it is raining they almost always fail! *tr | |||
| 02/03/2004 | 28194 | 5 | 01/01/2004 |
| Dt: the dash was caving in, the windshield was off level and there was knocking in the steering, the underneath frame was hanging down on the driver's side; there was a gap in the connection of the rear passenger's side door, and other problems. the consumer had the rotors replaced, and the wheels aligned. then, the consumer took vehicle to a dealership and they told her that there was nothing wrong with the vehicle. she contacted the manufacturer, who told her that there was nothing they could do because it was out of warranty. the consumer stated that at first there was a problem with the steering and they replaced gear shaft.*ak | |||
| 05/19/2004 | 1 | ||
| Windshield leaked water inside of dashboard. dealer inspected the vehicle. however, dealer could not find the cause of problem. *ak | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 11/08/2005 | 41000 | 2 | 03/29/2003 |
| Driver's side wiper quit moving and got bent by the other wiper hitting it , so i took it to the dealer. they said it was probably because of turning them on when there was too much snow on them. they replaced the driver's side arm, which was stripped. it worked ok for a while, then the driver's side quit again, before it snowed. took off arm and saw that the arm was stripped again. switched the arms so i'd have at least one working wiper. *nm | |||
| 06/01/2004 | 10 | 06/01/2003 | |
| Dt: the contact stated a screw in the passenger's side windshield wiper was loose. this problem should only appear in freezing conditions. however it happened when it was raining. this caused the passenger's side wiper was not to work properly. there was a reduction in visibility. the vehicle was taken to the dealership several times. each time they tighten the screw located at the base of the wiper. there has been no permanent solution. *ak updated 1/25/2006. *nm | |||
| 01/15/2004 | 10 | 01/03/2003 | |
| Chve impala, windshield wiper fluid tends to freeze easily. *ak | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR | |||
| 09/01/2007 | 100000 | 8 | |
| Wipers work intermittently. can cause accident when they are not working. have not yet been able to determine cause of failure due to not being able to recreate failure mode. work great when you don't need them, but when it is raining they almost always fail! *tr | |||