Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| DIGITAL INSTRUMENT PANEL | |||
| 02/01/2011 | 1 | ||
| 2004 chevrolet impala. consumer writes in regards to problem with gauge *tgw | |||
| 01/03/2007 | 35000 | ||
| Tl*the contact owns a 2004 chevrolet impala. while driving 2 mph in the rain, the speedometer stopped working. the failure had occurred since 2008 until the speedometer was replaced at a local repair facility. the contact sent the manufacturer three letters regarding the failure but the manufacturer stated that they would not repair the vehicle free of charge. the failure mileage was approximately 35,000. the current mileage was approximately 75,000. updated 06/17/10. *lj | |||
| 09/01/2009 | 135000 | 1 | |
| 2004 chevy impala; speedometer misreading, and gas gauge malfunction. more prevalent in colder conditions. it happens constantly but occasionally works fine. began malfunction in summer 2009. consequences- speeding tickets. nothing done yet because gm states there has been an investigation and that the impala does not fall under the parameters of the problem so they will not help. dealer wants excessive monies to do repair in comparison to independents. this is 1 of 3 chevy vehicles in my fleet and all 3 are experiencing the same problem. the other 2 are silverados. all began experiencing the problem at about 135,000 miles. all are 2004 models. have fixed 1 of the silverados in order to deal with speeding ticket. the other silverado seems to have begun functioning correctly after parking for several days in warm environment. gm & the dealer stated that the vehicle is beyond the mileage agreement and the impala does not qualify for any help. its seems very coincidental that 3 chevy vehicles of the same year make and similar mileage would all experience the same problem around the same time frame. *tr | |||
| 08/15/2008 | 65569 | 1 | |
| The speedometer on my car has decided to read whatever it wants and it will stop at whatever speed. now the temperature gauge has started doing the same thing. this started happening around 65k miles. have found that this car has the same steppers in the instrument cluster that was on a recall for another vehicle. have also found many other complaints about speedometer going haywire. this is a severe safety issue due to not knowing how fast or slow you are going in a residential area or on the highway. *tr | |||
| 10/30/2009 | 60000 | ||
| Tl*the contact owns a 2004 chevrolet impala. the driver stated that his speedometer malfunctioned while driving 65 mph it indicated that he was driving 5 mph. the vehicle was purchased 3 months ago and the failure has occurred 3 times. he has contacted the dealer and taken the vehicle in to be repaired; however, the dealer stated that he couldn't offer any assistance since it was working when the vehicle was purchased. the failure mileage was 60,000. the vin was not available. the current mileage was 67,000. | |||
| 02/19/2010 | 114241 | 1 | |
| I own a 2004 chevy impala and the instrument cluster has failed. my speedometer does not work and the temperature gauge shows that my car is running hot even though it is not. apparently this is a common issue with gm and gmc vehicles. in 2007 a class action lawsuit was filed against his company in regards to their trucks with failed instrument clusters. the plaintiffs did win and there was a recall implemented. these are websites that i found that pertain to failure in the instrument cluster in 2004 chevy impalas. http://www.allworldauto.com/comments/2004_chevrolet_impala_comments_and_complaints_c8-91-2004-409-1.html http://www.carcomplaints.com/chevrolet/impala/2004/electrical/electronic_gauge_cluster_malfunction.shtml http://www.automotix.net/autorepair/car_problems/474044-complaint/ http://www.instrumentclusters.com/. *tr | |||
| 05/25/2008 | 51000 | 1 | |
| I own a 2004 chevrolet impala. the day i bought the car (may 2008) the tachometer went bezerk. shortly thereafter while driving i noticed my speedometer decided to do the same thing. i cannot tell how fast i am going or how the engine is performing. this failure happens often and is a cause for concern. the dealership refused to replace the part and quoted me over $600 dollars to have the part replaced. this price is absurd and i have since been researching ways to correct the problem on my own. this seems to be a fairly standard problem with these make and model vehicles and something needs to be done to prevent serious accident/injury due to this failure. *tr | |||
| 02/17/2010 | 97227 | 1 | |
| 2004 chevrolet impala speedometer quit working. it started registering a higher speed than the speed i was actually driving. it showed 90 mph when i was stopped. the speedometer then began to climb as i drove a few city blocks. it finally came to a stop at the neutral letter. i called my local dealer and he said they have been seeing this problem. he said that the cluster was defective and it would cost approx. $500 to replace it. *tr | |||
| 02/01/2010 | 70000 | 1 | |
| Traveling on a dangerous stretch of highway, my speedometer malfunctioned. it registered me as going 90 miles per hour. after several close calls, as conditions were icy, i judged a safe speed and pulled over at the next safest spot on the road. my speed gauge did not reset to 0 mph as normal, but stopped at 50 mph. now my gas gauge and temp gauge malfunction as well, leaving me no way of knowing how much fuel is in my vehicle. researching this problem, i noticed many other complaints to this issue. contacting the manufacturer, i was informed my warranty is expired and they have no obligation to fix the safety problem. *tr | |||
| 02/03/2010 | 50000 | 1 | |
| Hello, i have a 2004 chevy. impala. a large number of the speedometers on these cars are defective, as is mine. the speedometer goes berserk and you have no idea what your speed is. for example. you may be taking a 35 mph curve at 50 when the speedometer says 35 or other. this is a serious safety concern. gm has had hundreds if not thousands of complaints (just one example: http://www.carcomplaints.com/chevrolet/impala/2004/accessories-interior/speedometer_gone_haywire.shtml) on this and chose not to own up to it. the problem is not only with my model/year, the problem is with the speedometers which have been used in many models over several years. there needs to be a recall on this before people are killed. *tr | |||
| 01/17/2010 | 80000 | 1 | |
| 2004 impala, 80,000 miles. cold winter day. consequences( having to purchase new speedometer ) nothing done to correct as of yet. speedometer not working properly, says going 90 mph when going 60. when vehicle shut off say 30mph. inherent flaw noted by chevrolet vehicles (common symptoms include: speedometer displays incorrectly speedometer stops working tachometer needle sticks, jumps, or pegs fuel gauge flutters entire instrument panel fails the common cause for all these issues is a faulty stepper motor. the motor was used throughout gm?s entire production line from 2003 to 2007.) i think there should be a recall on all vehicles with which people have had problems with incorrect reading speedometers as gm used faulty parts in manufacturing. *tr | |||
| 11/27/2009 | 73000 | 1 | |
| Speedometer does not function correctly. speedometer registers erratic speeds, going to speeds of 80, 90, 120+ for no apparent reason. each time the automobile is turned off and turned on again, it usually will go down by about 10 mph. after several days, it will return to normal, but this pattern repeats after a day or so of registering correct mph. this started about a month ago. we have called chevrolet and been advised to have the car checked at a deal for defective equipment, but have not been able to find a dealer who will respond to our call. *tr | |||
| 02/08/2009 | 20000 | ||
| Tl*the contact owns a 2004 chevrolet impala. while driving approximately 45 mph, the speedometer displayed an inaccurate reading, regardless of the speed being traveled. whenever the vehicle was in operation the failure occurred. the vehicle has not been repaired for the malfunction at this time. the contact had concern of the safety risk involved. the failure mileage was 20,000. the current mileage was 23,000.the vin was rejected from the system which will be updated upon receipt of the complaint form. | |||
| 01/27/2008 | 80000 | 1 | |
| Speedometer is not working correctly (sticks/doesn't move). apparently this is a very common issue with this vehicle, but chevy has issued no recalls. *tr | |||
| 11/15/2009 | 85000 | 1 | |
| I own a 2004 chevrolet impala. i have not been in a accident but i feel my problem could possibly cause one. the speedometer in my car started acting up recently. it is not accurate, it usually reads zero when i am driving but sometimes reads a speed that is clearly inaccurate. i did some research on it and found out it is a common problem with these cars and a very costly repair. at this point in time i cannot afford the repair so i just try to drive slow. this should be a recall. *tr | |||
| 01/04/2009 | 1 | ||
| 2004 chev impala speedometer says 22 mph while sitting still - going slower than what speed says i have had alot of other problems with their impala from the day i purchased it. starting problems, fuel tank baffles, front end problems, temp problems, another sensor problem. car has approx 60,000 on it. *tr | |||
| 12/23/2009 | 140000 | 1 | |
| I have a 2004 chevy impala. my speedometer has went crazy!! i can be doing 30 and it says i am doing 105. also when i come to a complete stop it registers 25. this could cause anywhere from a minor speeding ticket to a major accident. this should be a recall. no more gm products for me!!! *tr | |||
| 06/01/2009 | 28000 | 1 | |
| Speedometer does not keep accurate reading. gauge can read 110 mph when only going 60 mph or can read 30 mph when driving faster. needle does not always return to zero when stopped or idling. also races at times. happens during cold and hot weather. also, the temperature indicator gauge needle sticks in the middle of the gauge or goes immediately to the red zone when starting the engine from a cold start or after left parked overnight. *tr | |||
| 11/12/2009 | 75000 | 1 | |
| Just driving down the road no specific road just normal driving and all of a sudden the speedometer either goes up or down does not have correct speed sometimes it will go back to normal after about an hour and sometimes after thirty minutes or after you shut the car off and restart. it happens about twice a week i have not replaced any parts as of yet trying to figure out what the problem is for sure. i am reading online that many people are having this problem and it is the gauges need to be replace and that there is a recall on chevy trucks but mine is a 2004 impala and as of yet there is not one and there are many people very angry online regarding this matter and want a recall as soon as possible because the cost is about 600 - 800 dollars depending on where you go so they are using gps systems for there speed instead of getting it repaired since the cost is so high. *tr | |||
| 12/14/2009 | 90000 | 1 | |
| My speedometer is out of whack, also the tach doesn't read correctly. you never know how fast you are going. this could lead to a serious accident. going around corners or driving in a school zone. somedays it works for a little while and some days not.. it reads 90 miles an hour while your going slow. *tr | |||
| 12/09/2009 | 30423 | 1 | 10/01/2004 |
| Tl*the contact owns a 2004 chevrolet impala. while driving approximately 30 mph on normal road conditions, the speedometer displayed an inaccurate reading regardless of the speed being traveled. the failure occurred intermittently in cold temperatures. the failure was related to the stepper motor. the vehicle has not been repaired at this time. the failure mileage was 30,423. updated 01/29/10 *bf updated 01/29/10.*jb | |||
| 10/18/2009 | 125500 | 1 | |
| Speedometer malfunctioning. there were no known specific activities that led to the occurrence of this issue. about two months ago, during a road trip, i noticed that i was driving slower than normal traffic but my speedometer stated i was doing the speed limit 65 mph. when i looked at my gps, it stated i was doing about 47 mph. when i sped up to 65 mph according to my gps, i was in the flow of traffic. after i stopped, it reset itself back to zero when the car was idle. about a week ago, it won't reset anymore. when the car is off, the needle points straight up. when the car is idle, the needle goes to about 80 mph. when i'm driving, it goes past 120 mph. so i'm constantly using my gps in order to maintain the proper speed. i've begun to research on the internet any information on this issue. there are many complaint websites where various impala owners (2004-2006) that are encountering the same issue. i'm not willing to replace this part; i have over 126,000 miles on my car. but there were other owners who did not have nearly as many miles as i have with the same issues. *tr | |||
| 12/16/2009 | 105980 | 1 | |
| 2004 chevrolet impala speedometer malfunction. indicates very high speed (90-100 mph) even when barely moving. *tr | |||
| 08/10/2009 | 1 | ||
| Impala 2004, speedometer stop working. *tr | |||
| 08/10/2009 | 59900 | 1 | |
| Speedometer has a mind of it's own sometimes it works, some times it doesn't, this is a real safety concern when i cannot tell the true speed in which i am driving. *tr | |||
| 10/28/2009 | 50850 | 1 | |
| Speedometer was sitting on zero, after stopping it started moving, but was jerky. the speed sensor has been replaced. this did not fixed the problem. the tachometer is not working properly either so unable to tell what my speed is in the car. *tr | |||
| 06/01/2006 | 1 | ||
| Instrument panel malfunction has been a problem with my 2004 chevy impala for 3 yrs now. like everyone else, can't afford to get it fixed. in winter, the speedometer rarely works at all and the temperature gauge just goes wherever it wants. however, i have not had any problems with the gas gauge, but not saying that i won't. i really do believe that a recall should be made for this problem. *tr | |||
| 10/01/2007 | 50000 | 1 | |
| The speedometer instrument cluster is not working properly. my speedometer does not work most of the time in cold weather, and always moves erratically, providing inaccurate measurements of speed. my tachometer does not work at all after several months of erratic movements and inaccurate readings. *tr | |||
| 10/20/2009 | 45000 | 1 | |
| Speed-o-meter needle pegs out and wanders inadvertently. just happened one day. it is a continual occurrence. some days it seems to work kind of, and at other times it moves very abruptly on the dial and never smooth like it should. it has been the cause of being pulled over on 3 occasions in the last month due to lack of knowledge of my vehicles' speed. there is no way to determine the vehicles' speed without it (and without a gps device or something similar). *tr | |||
| 08/04/2009 | 68656 | 1 | |
| The speedometer on my 2004 chevy impala went crazy, stopped working. through much research, there are hundreds, maybe thousands of this car with this problem. gm says there is no recall as of now and the problem is $400 to $600 to fix. i have been told it is the gauge cluster. it is a 4yr old car with 68k miles on it, i feel that gm should take responsibility for this problem. there is a recall for the chevy trucks and tahoe's for that year, but not the impala's... they use the same part number in the gauge cluster, so why shouldn't the impala have a recall on them? this is a costly repair and a very dangerous part to have go out. i've read that people cannot afford to repair their cars, so they are driving them with no speedometer. i am doing this also, having to save up to have it repaired. so now we are guessing our speed, hoping not to get speeding tickets. please help us get gm to help out. *tr | |||
| 10/05/2009 | 116840 | 1 | |
| My 2004 chevrolet impala is having major issues with the whole interior gauge panel. i have read thousands of the same complaints about impala models 2003-2006, and other chevy models. the gas gauge has went completely out and the mph gauge randomly goes haywire reading the incorrect speed, or no speed at all. the most common response is that gm has a defective stepper motor in the instrument cluster. this problem ranges in model and mileage and costs up to $600 to fix. this is a dangerous safety issue, not to mention a huge pain. gm really needs to step it up and recall this obviously defective piece. i have yet to repair it as i feel its not my fault and they need to fix this defective safety issue. i know i'm not alone in this complaint. *tr | |||
| 10/01/2009 | 41000 | 1 | |
| Speedometer on 2004 chevy impala with 41k miles is defective. started sporadically, now it is all the time. speedometer may say i'm moving at 50 mph when at a stop or over 100mph on a city street. i have not had the defect fixed yet. *tr | |||
| 10/12/2009 | 105000 | 1 | |
| Vehicle speedometer suddenly quits functioning. speedometer suddenly shows high speed (example 120 mph) when driving highway speeds (verified at 70 with gps). speedometer remains stuck in this position. i was able to clear the error after returning home and cycling the ignition from off to on several times. this occurred on july 2009 also under the same circumstances. *tr | |||
| 10/01/2009 | 100000 | 1 | |
| I just bought an impala 2004 this january. i an on a fixed income and cannot afford to make many expensive repairs. when we had a cold snap, my car was making a whirring noise and i discovered that my speedometer was on zero. when the car warmed up, the speedometer started to work again this happened on the remaining cold days and then stopped. 6 months later, the speedometer is either on zero or just not working properly. luckily, i don't travel very far, but this is very unsafe. i have read on the internet that chevy recalled the speedometer for the tahoe, but not the impala. i again am on a fixed income and cannot readily get this fixed, but unfortunately will have to shell out $500 for a part that chevy put in knowing it's defective. *tr | |||
| 11/16/2008 | 56000 | 1 | |
| Gauge cluster on 2004 impala fails. speedometer goes out and driver doesn't know how fast they are going. have heard many similar complaints with other gas gauge going, tach, etc... mine was just the speedometer - would sit at 120mph when only going 30. continued to do so until had the entire gauge cluster replaced at a local mechanic shop. have read many reports online about other impala owners having same problem. if it is that widespread and so known about for how many years, why hasn't there been a recall for the impalas like they did for the chevy/gm suvs and trucks? *tr | |||
| 08/20/2009 | 55175 | 1 | |
| Speedometer just quit working the way it should with out warning... giving from no speed mph to going exceedingly much faster then what you are going.. ie~ at a stand still registering at over 75mph... to driving approximately 50mph and registering at below 0 mph.. this has been what has been going on in the 1 day since the problem has started; on august 20 2009. *tr | |||
| 03/10/2008 | 75000 | 1 | |
| Speedometer and gas gauge are not working. they suddenly stopped being correct. sometimes they show i am going 100 while in park, or 75 while going 30. the gauges freeze and stay that way for several days. i have read online that many others are experiencing the very same thing. *tr | |||
| 01/01/2008 | 65000 | 1 | |
| No single event. 2004 chevrolet impala speedometer not working properly. after some research, found out several people are having the same issue. just last week, i was pulled over for speeding, the cop let me off with a warning but said next time, that excuse won't cut it. the problem won't fix itself, and the dealership quoted around $450.00 to repair the speedometer cluster. i can't afford such a costly repair when i need to buy new tires. one safety priority at a time i guess. *tr | |||
| 06/28/2009 | 75000 | 1 | |
| My 2004 impala's speedometer will go up over 100+ when i am only doing 60mph max. the temp gauge located to the right of the speedo is now doing the same thing. the only short term fix is to the ignition switch off then on again until the gauge reads zero again. on e time on my way home (pa.) from )nj.) the gauge dropped past the max on the speedo and i had no clue on how fast i was going. for over 5 hours i had to go with the flow of traffic and hope that they were not speeding. *tr | |||
| 10/29/2008 | 45000 | 1 | |
| 2004 chevy impala 1 owner purchase price $30,000 less than 50000 miles speedometer went out. not covered under warranty per dealership. i never know how fast i am going but rely on the tac gauge. gm needs to recall the 2004 for this problem before someone dies. *tr | |||
| 01/10/2009 | 70000 | 1 | |
| 2004 chevrolet impala. speedometer and gauges do not work. started working off and on then total failure. i see online this is a very common problem with chevrolet impalas and is very dangerous. also leaves a good chance of something happening to the motor and we would not know there was a problem. many people with this problem are calling for a recall. *tr | |||
| 09/01/2008 | 55 | 1 | |
| The instrument cluster has went out on my 04 impala ls. first the speed odometer quit working,then the rpms quit and now the temperature gauge works about half the time.what's next the gas gauge? this is a major safety concern not having a properly working speed odometer. i have two small kids. this is the second complaint entered. there are several others with this same problem!! something needs to be done asap before someone gets killed!! no one seems to care about this matter. i can't afford to have this fixed. a recall needs to be issued. since this is a factory malfunction!!!! do something please!! *tr | |||
| 05/31/2009 | 66000 | 1 | |
| First time car was taken out today, the speedometer read 75mph while stopped at a stop light. scary for me particularly because it was the first time my daughter took the car out on her own (1pm). she only went to the grocery store maybe 5 miles from the house. when she returned, i took out the car. everytime i slowed or stopped & started, the beginning speed would increase. for example, i'd be stopped and it would register that i was at 80+mph. at one point on the highway, the speedometer needle pointed at the n. later this evening (8pm) we took the car out again. it showed 60 mph when we first entered the car. then it decreased, showing 40mph while stopped. quite dangerous situation. this needs to be taken care of via gm; a recall. *tr | |||
| 05/28/2009 | 1 | ||
| My speedometer started by zeroing out while i was driving. i would pull over, shut the car down, and restart it, and it would work fine. it has progressed to it not working correctly at all. *tr | |||
| 03/08/2009 | 50500 | 1 | |
| The speedometer on my 2004 chevy impala went haywire while i was on a highway. it started to shoot way up, telling me i was traveling 100 mph, then would drop down and it appeared i was going very slow. this went on for a couple days and then froze about 23 mph. this could create an unsafe condition because you never know how fast you are really traveling. my son's 2004 chevy pick up had the same problem, almost identical mileage and gm fixed it no charge. when i inquired about that, they said, it's a different problem. my cost to repair was $545; the whole instrument cluster had to be replaced. looking on carcomplaints.com, there are 106 complaints (last time i checked) for the same issue, yet gm refuses to acknowledge there's a problem with the 2004 chevy impala. *tr | |||
| 04/11/2009 | 59947 | 1 | |
| 2004 impala speedometer not functioning. with varying speed limits throughout the city i feel that this is a safety problem and prevents a driver from being in compliance with the law. wife drives a lot on her job and would not like for her to be driving too fast for road conditions. one cannot rely on other drivers to dictate ones speed. seems to be an ongoing problem with this make and model. information tells me that the '04 trucks with this problem were fixed by gm company and the cars are having the same problem but are not being repaired by gm. the ratio of complaints to this problem compared to the other problems with this make and model tell me that gm should address the problem before there are serious consequences involving the inability of a driver of a 2004 impala to determine their speed and possibly resulting in a serious accident. *tr | |||
| 03/15/2009 | 45500 | 1 | |
| Speedometer occasionally malfunctions. brought to dealer but dealer states that there is nothing they can do until it malfunctions permanently. *tr | |||
| 12/19/2008 | 1 | ||
| Driving down the road and noticed my speedometer quit working. will reset itself after car has been turned off and sat for at least 30 minutes. this was happening occasionally, but now it is a daily thing; almost every time i get in the car. sometimes the speedometer will quit after being in stop and go traffic or after hitting a hard bump and then the speedometer will get stuck on one figure. sometimes it is stuck on zero or 25 mph. i have taken it to be repaired but it won't act up for the service guy. it is a hazard when driving because not knowing what speed i am going can cause an accident. when researching for a recall, i have seen hundreds of people with the same problem. *tr | |||
| 01/01/2009 | 1 | ||
| Speedometer cluster for all dash gauges has gone out. have replaced it 3 times and still having trouble. other chevy models were recalled for this in the recent past. *tr | |||
| 10/01/2008 | 59000 | 1 | |
| Regular use of vehicle, speedometer gets stuck in place and doesn't read speed and temperature gauge is stuck as well in the same cluster. dealer informed me that there no recall on part even though i have spoke with others with the same vehicle having the same problem. my car is a 2004 impala under 70,000 miles. i use my gps to track my speed, because i feel it's not right for me to pay up to $460.00 for a part that i did not break or damage because of normal use. *tr | |||
| 10/28/2008 | 55000 | 1 | 03/01/2004 |
| Tl*the contact owns a 2004 chevrolet impala. the contact stated that the gauges on the instrument panel were inoperative and displayed inaccurate readings. as a consequence, she cannot determine how fast she is traveling, which is hazardous. the contact is in the process of taking the vehicle to the dealer to identify the cause of the failure. the failure mileage was 55,000 and current mileage was 58,500. updated 3/16/09 *cn updated 03/19/09. *jb | |||
| 12/28/2008 | 90000 | 1 | |
| The temperature gauge first fluctuate greatly everytime the car was turned on, then it just stopped. then the speedometer did the same thing. the speedometer now stays stationary below 0 mph. *tr | |||
| 02/09/2009 | 38978 | 1 | |
| My speedometer would somedays go to 60-120 upon starting the car somedays operated fine. called gmc dealer where i purchased car took it in and he said it definitely was the speedometer cluster said definitely not a short but would not put that in writing until they replace the cluster with a redesigned one and that would be 450.00est. the service manager assured me it was safe to drive i just would not know how fast i was going very funny. he also admitted to me that some of the truck&suv's were on recall but not my 2004 impala yet. since then i have been reading many other complaints re: this cluster problem since 2003 why should i pay for a part that should be a recall on all gmc cars and trucks. it appears there is also a legal suit pending regarding this part. *tr | |||
| 01/10/2007 | 24000 | 1 | 02/10/2004 |
| Tl*the contact owns a 2004 chevrolet impala. the contact stated that the speedometer would not record the proper speed. the speedometer displayed at least 30 miles below the traveled speed, or it would read over 100 mph when the contact was really traveling less than 50 mph. the manufacturer would not assume liability or assist with the repairs. the vehicle has not been repaired. the failure mileage was 24,000 and current mileage was 40,500. updated 03-06-09 *bf the consumer stated the speedometer initially would fail occasionally or give false readings. soon after, is stopped working all together. updated 03/11/09. *jb | |||
| 01/01/2009 | 1 | ||
| Speedometer in 2004 chevrolet impala started acting erratic, displaying improper speed and then falling over to zero or 5 mph indication. *tr | |||
| 12/23/2008 | 76039 | 1 | |
| On december 23rd while doing normal driving around town my speedometer stuck at 50mph. i was moments earlier going the speed limit of 35. at a complete stop it raised to 60 and remained stuck there. through research online i have found that this is a common problem with 396000+ posts and complaints registered across the country. i found many possible temporary fixes and one did work until today. while again normal driving my speedometer dropped from 35mph to 0 and is now stuck there. this is a major safety hazard for drivers, myself and those around such vehicles. a recall should be demanded. my car is only 5 years old with no other problems up to this point. it has 70,000+ miles and has had regular servicing and no other gauge problem so far. *tr | |||
| 10/19/2008 | 1 | ||
| I have a 2004 impala. my speedometer started acting crazy one day and now doesn't work at all. i thought i could diagnose this problem online and fix it myself. i was shocked to find how many people have the same problem and why there is no recall for this issue. *tr | |||
| 01/18/2009 | 1 | ||
| 2004 chevy impala... approx 80,000 miles - tachometer & speedometer acting weird. apparently this is known problem... gm should recall! *tr | |||
| 11/01/2008 | 55000 | 1 | |
| I own a 2004 chevrolet impala v6. about 3 months ago the speedometer started acting up. it would read 30 when i was stopped, or 15 when i was doing about 60. speed readings are completely random while driving now. it very seldomly works correctly and ticks when it tries to reset. temperature gauge started acting the same way and is permanently stuck well past the overheating mark. recently, my airbag light has also permanently turned on and remains lit every time i drive. i have included a link to a discussion board with complaints from multiple people who have the exact same problem for the same year/model. please look into this as it sounds as though chevrolet is avoiding recalls for dangerous incidents in the wake of the current state of our economy! thank you for your time and help with this matter. http://www.carcomplaints.com/chevrolet/impala/2004/accessories-interior/speedometer_gone_haywire.shtml. *tr | |||
| 12/10/2008 | 66000 | 1 | |
| Speedometer in 2004 impala going haywire. not reading correctly. *tr | |||
| 12/10/2008 | 50000 | 1 | |
| About 1 year ago, my temp gauge stopped working. now my tachometer either shows 0 when the vehicle is moving or it will go up to around 4. my car is a 2004 impala ss indianapolis speedway limited edition now having close to 80,000 miles. problem w temp gauge started around 50,000 miles. chevrolet needs to recall the instrument cluster panels of all 2003 - 2006 models with so many complaints. *tr | |||
| 01/01/2006 | 1 | ||
| Cluster is out on my 2004 chevy impala. this controls the speed odometer,temperature gauge,gas gauge,rpms.first the speed odometer went out then the temperature gauge messing up now the rpms. i have not had this car very long. only has 66,000 miles. there has not been any crashes or injuries yet. but i do have two small children. and i'm very concerned about this safety matter. the part is very expensive and i can't afford it. no recalls have been made to my knowledge. *tr | |||
| 08/20/2007 | 50500 | 1 | |
| My speedometer and fuel gauge has quite working as well as my climate control motor. i bought this car used without a warranty. when things started going wrong a couple months after i bought it i started looking for info only to find lots of complaints about the issues i am having. i think this problem needs to be addressed and a recall issued before someone gets hurt or killed due to not knowing how fast you are going or running out of gas in a cold out of the way place unable to get help. i have managed not to have an accident or run out of gas but others may not be so fortunate. *tr | |||
| 09/20/2008 | 45000 | 1 | |
| 2004 impala with a 3800 engine.. speedometer is stuck at the highest point in reading, above 110 mph without the car even running. *tr | |||
| 11/18/2008 | 54000 | 1 | |
| Speedometer became erratic and completely stopped working; stuck on 80 or 100 mph at all times. dangerous to drive in inclement weather due to inability to judge speed of vehicle accurately; possible motor vehicle accident and/or speeding tickets. nothing done by owner at this time due to costly repair; feel gm recall appropriate due to many online complaints for same issue. *tr | |||
| 12/24/2008 | 75000 | 1 | |
| Speedometer is not working. *tr | |||
| 12/23/2008 | 66632 | 1 | |
| While driving on the interstate at 70mph the speedometer stuck at 70 and there was no way to know what speed i was going. being 100 miles from home, i continued on, gauging my speed by other motorists. *tr | |||
| 11/25/2008 | 56900 | 1 | |
| Speedometer failed by very slowly dropping to zero mph while traveling on i65. i did not realize the speedometer had failed until i realized i was passing other people and the car was getting quite difficult to handle. after slowing down and following a group of trucks i watched the speedometer slowly fall to zero over a period of 15 minutes or so. i have never had a speedometer do this, they either worked or did not work. fortunately no one was hurt though only because i realized i was driving at a significantly higher speed than the surrounding traffic which was already averaging 10 to 15 mph over the speed limit of 70 mph. *tr | |||
| 07/15/2008 | 59200 | 1 | |
| When driving at normal speed on interstate highway, speedometer keeps increasing without increasing speed, until needle goes all the way to bottom of dial, which would be about 150 mph. if vehicle is not driven for a day or so, it will return to normal, but goes crazy again, and impossible to know correct speed. dealer had replaced many speedometers on pickups and suvs, but will not cover this under warranty or recall. this has happened to many owners, see blogs!! *tr | |||
| 08/30/2008 | 68700 | 1 | |
| The speedometer on my 2004 impala does not work. should be considered a major safety hazard. dealer estimate to repair 500.00-700.00. gm does not respond. from internet research there are thousands of this year vehicle with this problem, why no recall?? *tr | |||
| 11/03/2008 | 50000 | 1 | |
| The speedometer shows wrong speed-faster than i am going-almost caused accident slowing down on freeway. chevy wants $500 to fix the problem which should be covered by them. *tr | |||
| 08/01/2008 | 55000 | 1 | |
| On my 2004 chevrolet impala, the speedometer is never right. this just started. i've been reading on this problem on other impalas and there is no factory recall for this problem. i don't have the money to get it fixed. this car will be handed down to my daughter when she is 16. how is she supposed to know her speed? gm needs to do something about this factory defect. *tr | |||
| 10/19/2008 | 81000 | 1 | |
| My speedometer is not working properly. it will display anywhere between zero mph and 120 mph when driving approx. 70 mph (judging on the speed of other traffic. i have a 2004 chevy impala with 81,000 miles. repair at a gm dealership is approx. $400. i have spoken to gm customer service about them being responsible for the repair of a safety hazard. they don't seem to care. *tr | |||
| 09/05/2008 | 82500 | 1 | |
| The speedometer in my 2004 impala does not function properly. it is unpredictable in what speed it measures. sometimes it stays on 0 sometimes it's at 110 when i'm doing approx. 20mph. it's just broken. *tr | |||
| 02/14/2006 | 1 | ||
| The instrument cluster on my 2004 chevy impala ls has stopped working. also, the fuel & oil gauges do not work. the gauges stopped working about 2 years ago after working without problems. from my online searches, i've seen many other impala owners with the same problem. i have not had the cluster replaced, but instead use a handheld gps for speed. i do feel chevy/gm knowingly manufactured a bad component and should be held liable for repairs of the step motors that have failed in these cars. *tr | |||
| 08/15/2007 | 54000 | 1 | |
| Speedometer consistently reads incorrectly and/or freezes in place. occurs daily, rarely gives correct reading. dealer wants $69.95 to evaluate and repair will be $400-$500 if it is what they think it is. car has not been in any accidents. coolant temperature gauge has periodically malfunctioned as well: shows high temps when engine is not overheating. coolant levels are normal. *tr | |||
| 09/24/2008 | 54130 | 1 | |
| Speedometer sticks and will not reset or shows 80 mph when doing 30 mph. *tr | |||
| 09/06/2008 | 31000 | 1 | |
| The speedometer in my car does not work correctly. the car only has 32000 miles on it & gm will not fix the problem. i feel it is a safety issue because you can not tell how fast you are going. the speedometer will be stuck at 30mph and i can be doing 40 or 50 mph. *tr | |||
| 08/24/2008 | 70000 | 1 | |
| The speedometer on the instrument cluster goes haywire. it sticks when driving highway speeds, and then remains showing a high speed when slowing down. when you then speed back up, it shows speeds upwards of 100 mph even when driving slower than existing traffic. it will only get back to 0 if i turn the ignition off and on many times. it is exceptionally dangerous to travel without knowing the correct speed that you are traveling. *tr | |||
| 08/06/2008 | 89000 | 1 | |
| I am having problems with my 2004 chevrolet impala ls, and the speedometer that is in it. it has on numerous occasions gotten stuck at various speeds and will only go back down by starting and turning the car off numerous times. this is very hard on the starter and is horrible for gas mileage. this problem is also a very serious problem in that you don't know how fast you are going at any point and time, and i can not trust when it is working or not. it could also have significant legal ramifications if i get pulled over. that is something that i can not afford both financially and career-wise. i am a paramedic and my driving record can not afford to be affected or it will affect my job. i have done numerous web searches regarding this problem and have found that thousands of people have been having the same types of problems with their 2004 impalas as well as other 2004 chevy vehicles. i have also contacted chevrolet about the problem, and they have acknowledged that there is a problem with these particular instrument clusters, they are not willing to fix the problems with them, nor are they willing to help consumers with getting their vehicles fixed. i would please like to have a confirmation that this complaint has been read by somebody and that something is being done to correct this issue with chevrolet. thank you, timothy lorenz *tr | |||
| 01/01/2008 | 60000 | 1 | |
| Intermittently failing speedometer in 2004 chevrolet impala. *tr | |||
| 07/15/2008 | 5900 | 1 | |
| 2004 chevrolet impala ls, speedometer is way off. sometimes shows 60 mph when parked, or up to 160 mph on interstate, when traveling 65 or 70. no way to know what accurate speed is, and could be dangerous. *tr | |||
| 12/27/2007 | 120000 | 1 | |
| My speedometer stopped working in my 2004 chevy impala out of the blue. it is still broken and will give me false readings every time i am driving. i can no longer tell how fast i am driving. i have done nothing to correct the problem but i do know other chevy models with the same problem. *tr | |||
| 07/04/2008 | 52490 | 1 | |
| Temperature gauge not working properly. temp gage will get stuck in a certain position and won,t return to normal unless you turn car off/on several times. *tr | |||
| 07/26/2008 | 35000 | 1 | |
| Speedometer stuck at 100mph when car turned off. while driving speedometer goes past 120mph then resets back to 0mph while the car is moving. the gas gauge has also been affected. *tr | |||
| 07/01/2008 | 67000 | 1 | |
| Speedometer sticks and doesn't work. says going 120 miles per hour when stopped. doesn't show speeds when driving sticks in the middle. *tr | |||
| 07/27/2008 | 64005 | 1 | |
| 2. speedometer will stop working without any warning. car will be in motion and the registered speed will drop to 0. july 27th, we were traveling at 45 mph and the speed dropped to 0 while we were still traveling at that speed. we turned the car off and then back on again when we had a chance to park and it began to work again. later that day, we were traveling 40 mph (as noted on a gps that we were using during this trip) and the speedometer was registering 20 mph. the speedometer also dropped to 0 while driving later that week again. 3. the vehicle is still covered under an extended warranty so it was taken to the dealership. they did not find anything wrong with the vehicle and stated a gm rep informed them that they could not replace the cluster under warranty . *tr | |||
| 02/16/2007 | 1 | ||
| My speedometer does not work. *tr | |||
| 11/01/2007 | 70000 | ||
| Tl*the contact owns a 2004 chevrolet impala. the contact stated that the speedometer displays inaccurate readings. on occasion, the speedometer displays 50 mph when the contact is actually driving 30 mph. the speed sensor was checked and the contact was informed that the defect was in the actual speedometer cluster. she was traveling at what the speedometer read as 30 mph around a curb, but she was actually traveling much faster and almost struck the curb. the dealer would not repair the vehicle for free because it is not under a recall. the failure mileage was 70,000 and current mileage was 90,000. | |||
| 11/20/2007 | 26000 | 1 | |
| Gas gauge erratic false readings gm mechanic told me fuel level sensor was bad two hundred dollars later it still is wrong. than i pay dealer one hundred dollars so they can tell me i need a 500 dollar gauge cluster which they said was a common problem. that was after i was told fuel sensor was common problem too. i have seen and read of many complaints like this in different automotive complaint sites. *tr | |||
| 06/18/2008 | 59000 | 1 | |
| Speedometer has gone haywire and is not accurate on 2004 chevy impala. displays 45 when doing 75, or when doing 45. safety issue. while on the i-94 i thought i was doing 45 behind a slow car, it turns out i was doing 75. when on sideroads, not sure if the car is moving at 25 or 40????? *tr | |||
| 07/11/2008 | 55000 | 1 | |
| Speedometer doesn't always reset to zero. sometimes it will work correctly. sometimes it will stay at 10 or 20 mph at a stop. when you accelerate, ir shows that you are going faster than you really are. sometimes it will stay at 50 mph at a stop. then, when you accelerate it will go all the way past the limit and be at 6 o'clock position and stay there. sometimes i will use my gps unit to tell me my speed, but i know its not perfectly accurate. i have to shut the car off, and repeatedly turn the key on and off to get it back to zero. research on the internet has proven that a lot of people have been having the same problems. this is very dangerous. *tr | |||
| 02/11/2008 | 11000 | ||
| Tl*the contact owns a 2004 chevrolet impala. while driving well below 40 mph, the speedometer read 65 mph. the contact turned off and restarted the vehicle and noticed that instead of being defaulted at 0 mph, the speedometer began at 60 mph. the failure occurred each time the vehicle was started and would display different speeds. the contact called the dealer and the service manager stated that there was a failure in the instrument cluster. the contact would have to pay for the repairs. the vehicle has not been repaired. the failure mileage was 11,000 and current mileage was 11,400. | |||
| 09/27/2007 | 1 | ||
| We have a chevy impala and the speedometer doesn't work properly. sometimes it stays at 0 and other times it says some ridiculous speed. we have researched and several people also have this problem. owners of these cars should not have to pay for the fix because they did nothing wrong and its a crucial part of the car. gm screwed up and should recall because it is dangerous when people drive without the speedometer because they don't have the money or don't want to waste it. *tr | |||
| 12/01/2007 | 98000 | ||
| Tl*the contact owns a 2004 chevrolet impala. while driving approximately 50 mph and decelerating, the contact observed that the speedometer was providing inaccurate readings. the failure occurs frequently and without warning. the vehicle was not taken to an authorized dealer. in addition, the steering wheel makes a loud clunking noise when making a turn. the vehicle was taken to an independent mechanic, but no malfunctions were found with the steering wheel. the failure mileage was 98,000 and current mileage was 103,000. | |||
| 06/01/2006 | 260000 | 1 | |
| The speedometer just starting going out of control. if my car is stopped the speedometer says it is going 30 mph. the gas gauge is out of control too. *tr | |||
| 08/02/2007 | 35000 | 1 | |
| There were no warnings of the failure. speedometer erratic reads 120 + mph when stopped. falls to 0mph at 75mph. this is now continuous performance. unable to determine speed of vehicle. safety issue. no repairs attempted at this time. web sites indicate this is a known problem at gm and a significant problem with the vehicle 2004 impala. *tr | |||
| 06/01/2006 | 60000 | 1 | |
| No events leading, speedometer and temp gage instrument cluster failure at all times, cannot know what speed i am traveling at. i'm waiting for a recall as this is a known problem with the general public and the manufacturer - chevrolet. this is a very dangerous situation not to know your speed accurately. *tr | |||
| 04/16/2008 | 120000 | 1 | |
| 2004 chevy impala instrument panel is not reading correctly. i have had several people with same year model car say the same happen to them. *tr | |||
| 05/01/2008 | 36000 | 1 | |
| 2004 chevy impala speedometer broken. auto dealer will not repair under warranty. *tr | |||
| 04/15/2008 | 36500 | 1 | |
| Speedometer failure. reads 0 mph most times. sometimes reads 5 to 10 mph when going 40 - 70 mph. *tr | |||
| 08/24/2007 | 62600 | 1000 | 08/09/2007 |
| The instrument cluster(speedometer, tach) of my 2004 impala is malfunctioning. there have been many complaints about it on the internet from other consumers and they all have been told that there is no recall and you have to get it fixed yourself for 500-800.00 and its not just happening to a few people but a lot. sometimes it will read that i'm doing 50 mph on the highway and i am easily passing everyone up so it is a safety problem. *tr | |||
| 03/17/2007 | 30000 | 100 | 12/17/2004 |
| Tl*the contact owns a 2004 chevrolet impala. while driving 65 mph with the cruise control activated, the speedometer dial dropped to 0 mph. the speedometer then began displaying inaccurate speeds. the vehicle was not diagnosed by the dealer. the current mileage was 52,203 and failure mileage was 30,000. | |||
| 04/17/2008 | 51000 | 1 | |
| 2004 impala ls speedometer failure at 51,000 miles. it stuck at 50 mph and then increased to over 120 at about 30 mph. this seems to be an inherent widespread problem for this and other year model impala's as well as other chevrolet's as per the web site ( http://www.carcomplaints.com/chevrolet/impala/2004/accessories-interior/speedometer_gone_haywire.shtml ). this is a dangerous situation and chevrolet will apparently not put a recall on it. someone suggested to let this site know about this and apparently has already done so themselves, so i hope my statement is of some help for all these people's problems, including mine. please put the pressure on gm to correct their mistake. i wouldn't have a clue about how many failures or number of injuries, deaths or possible speeding tickets for all the people involved in this. thanks *tr | |||
| 02/01/2007 | 90000 | 1000 | 08/04/2006 |
| 2004 chevrolet impala. instrument cluster gauge failure. all gauges have stopped functioning correctly. they either register incorrect information, (speed, fuel, engine temperature) or do not work at all. http://www.mycarstats.com/safetystation.asp lists over 100 accounts of this happening with this model car. *tr | |||
| 02/01/2008 | 60000 | 1 | 08/05/2004 |
| Speedometer failed after approx. 60,000 miles on my 2004 chevrolet impala ls. it is inaccurate and inconsistent, often reading 30-60 mph when i am stopped at a light and often reading over 90 mph when driving below 40 mph. at times, the needle jumps erratically and gets stuck outside the normal range, such as pointing to a gear indicator on the display rather than to a speed on the dial. *tr | |||
| 04/10/2008 | 94000 | 12 | |
| On multiple occasions, the speedometer on my 2004 chevrolet impala ls has gotten stuck. i would say that this has happened close to a dozen times now since i bought this car in november of 2007. i have read numerous statements from online forums about people having the same problems, and i have talked to three different dealerships that have reported this as being a common problem. i am wondering why this has not been a cause for a recall, as a speedometer seems like a pretty important piece of vehicle equipment. its especially frustrating since it will cost me $400 to have it repaired. i was also told by the dealerships that once the speedometer goes, eventually the rest of the cluster will start to fail. i am stating in the incident date portion the last date that this has happened to me. *tr | |||
| 04/10/2008 | 90000 | 100 | 02/01/2008 |
| 2004 impala police package. instrument panel failure. after 15-20 minutes driving, the speedometer drop back to about 15 at highway speed. with several stop it stay below 0 and never move again. gm should replace all defected instrument panel for impala like they do to other models as soon as possible. *tr | |||
| 10/10/2007 | 78000 | 25 | 03/10/2005 |
| 2004 chevrolet impala's transmission starts slipping. it moves very slowly in the mornings. it moves very slowly from 1st to 2nd gear. it will not pull hills at a slow speed but on the interstate at 50-55mph it will only slow down just a little. it basically will not go over 65 miles per hour. i have to stay in the slow lane. plus, the digital instrument panel does not work so i can only assume i am going 50-55 miles per hour by judging the speed pattern of the other motorists. this means no temperature gauge, no speedometer, and no fuel gauge. i check fluid levels every week. i fill up my tank every saturday and wednesday. i am stuck and sick of this because i can not afford to get two things fixed that should only stop working on old cars. this car is 4 years old. *tr | |||
| 04/01/2007 | 80000 | 1 | 03/01/2004 |
| Our speedometer quit working properly approx 4/1/07. contacted gm to see if there was a recall, there was not. speedometer is just stuck and points to the gear indicator in the dash. upon research, many gm '04 have this defect. my husband manages a retail food company and his fleet is supplied with gmc topkicks. the '04 trucks had the same problem. the company had to soak the cost of replacing all the clusters due to no recall. i think a defect which affects the safety of a dot certified driver should be recalled. *tr | |||
| 12/28/2006 | 80000 | 1 | 06/26/2006 |
| Opy of text sent to gm/chevrolet... my speedometer and other instrument cluster gauges operate erratically. speedometer specifically is totally erratic, almost never correct and varies anywhere from fully pegged at zero to fully pegged at top end. you never know what speed you are traveling at any time. you cannot gauge, by speedometer, the speed limit or recommended speeds for curves, etc. this is a very unsafe condition. from extensive reading so far, it is obvious that this is a defective part on this vehicle and due to the safety and legal nature of your speed, this gauge should be replaced via industry-wide recall. i welcome your return call to discuss this dangerous situation. i am a pilot and cannot have my cell on continuously. please leave a message with call back number and i will be happy to discuss. this gauge has been faulty for the past year. i have installed my gps to monitor my speed. the gauge is not symmetric in its errors. you will read 100+ sometimes going 70 or you will read 0 going same speed. it changes from trip to trip and sometimes after a stop at an intersection, or just driving constant speed. *tr | |||
| 04/03/2008 | 49487 | 2 | 04/18/2007 |
| Tl*the contact owns a 2004 chevrolet impala. while driving 90 mph, the speedometer gauge became stuck and remained at 90 mph, even while driving at lower speeds. the speedometer remains at 90 mph even while the vehicle is parked. in addition, the temperature gauge indicated that the vehicle was overheating when it actually was not. the current mileage was 49,500 and failure mileage was 49,487. updated 10/16/08. *lj the transmission would slip when accelerating from a stopped position. updated 10/17/08.*jb | |||
| 01/01/2008 | 60000 | 500 | 07/07/2005 |
| My 2004 chevy impala has a gauge problem. none of the dashboard gauges work. i don't know how fast i am going, how much gas i have or if my car is over heating. its scary driving this car! *tr | |||
| 09/15/2007 | 81000 | 1 | 08/10/2007 |
| I seriously thought i was the only one having these problems. i bought a 2004 chevrolet impala in aug 07. the problems started only a month after i bought the car. first the temp gauge would register all the way up to 260. after checking to make sure the car was not running hot, i started calling dealers to try to figure out what the problem was. i was informed by a several dealerships they have seen several problems with the instrument panel and they continued telling how much it would cost to replace it. well only a couple weeks later the speedometer started the same thing. it would stick and not register right. the problem is still continuing cause i can't afford to fix it. i continued my regular maintenance on the car and during and oil change i was informed the transmission fluid needed to changed, so i made the appointment to have it changed on saturday. only a couple of hours after having it changed we went to back up and the transmission slipped. this had never happened before so we thought it just might be low on fluid. after checking the fluid level was fine but the problems continued. now it slips when i put it in drive to take off and you can hear the transmission whining while being driven. as of now it still slips, sometimes, ands whines, and of course the instrument panel is still messed up because i cannot afford to have it fixed. i have spoken to several people that own impalas and i have come to find out they are having the same problems i am having. you would think by now that gm would realize there is a problem and they are not just isolated incidents. *tr | |||
| 12/23/2006 | 62000 | 5 | 03/31/2005 |
| Several occasions now the speedometer has gone haywire and is showing that i am traveling excessively faster than i am going - approximately 30 - 40+ mph. i thought that i was speeding and so i lightly put on my brakes to slow down during rush hour traffic and had tires squealing all around me - the speed of traffic is 70+ mph in that section of freeway. it was fortunate that it did not cause a several car pileup. *tr | |||
| 10/15/2006 | 3 | 07/15/2006 | |
| I was driving and noticed that my speedometer was sitting on zero. months later i noticed that my gas gauge started going haywire. one minute it was full the next it was 1/2 full and i had only gone 20 miles down the road. then my dad used my car one day and told me that the oil pressure gauge was wrong as well. i have not had the money to fix this problem and the only way i know i need gas is when the low fuel message comes up in the message center. i have received about 4 speeding tickets just in the last year and would have received more if i had not known the officer or told them the problem and begged that they let me off with a warning. *tr | |||
| 09/21/2006 | 48000 | 20 | |
| When instrument panel stops working the traction control is also stops working so does the speedometer and the anti- lock brakes making it unable to stop properly. i have been told by a gm mechanic that gm knows about this problem byut they intend to do nothing about it. *tr | |||
| 06/01/2007 | 95000 | 25 | 01/02/2004 |
| The speedometer on my 2004 chevrolet impala goes crazy. after it has been run for more than an hour it will stick on your highest speed, not drop back to zero and show a speed from 10 to 100 mile more than the actual speed. very unsafe, when you do not know how fast you are going. *tr | |||
| 02/21/2008 | 56102 | 1 | 07/20/2004 |
| Speedometer has been sticking and will get stuck or stops working. will read 140 mph when the vehicle is actually going about 60. also when parked it will read out 70 40 100 etc etc. even when the vehicle is off. drops to 0 mph and jumps from 0 mph to 20 mph in motion or sitting in traffic. *tr | |||
| 02/01/2007 | 58000 | 1 | |
| Instrument cluster quit working. it started with my fuel gauge. my fuel gauge reader now sits under fuel gauge. my speedometer quit working about 6 months after my fuel gauge. my speedometer now says i am going 120 mph. my thermostat gauge acts like it's going to work but then it doesn't. *tr | |||
| 12/18/2007 | 70000 | 1 | 12/17/2004 |
| Speedometer is broken and the safety i put myself in everyday because chevy cant replace the speedometer that should work for a lifetime. chevy cares more about there profit then the safety of their customers then they wonder why toyota is the #1 seller of cars because they take care of their problems i will never buy a american car. *tr | |||
| 01/01/2007 | 33000 | 100 | 08/15/2003 |
| Speedometer registers speed much higher than actual, complete failure of temperature gauge. *tr | |||
| 07/20/2007 | 40000 | 40 | 03/15/2004 |
| I own a 2004 chevy impala. every few days the speedometer quits working and works it's way up to 120+ mph, even when sitting still. it takes a couple days to reset itself, and then the problem starts all over again. huge problem because i don't know how fast i'm going. of course it's out of warranty and costs over $500 to repair, but doing some research it sounds like it is a malfunctioning part on almost all 2004 impalas, which i believe should lead to a recall, not money out of every owners pocket. seems like a huge safety issue to me. *tr | |||
| 02/08/2008 | 52000 | 1 | 10/21/2005 |
| The speedometer and the tachometer pegs while driving. *tr | |||
| 01/01/2008 | 36000 | 15 | 06/19/2004 |
| Speedometer and tachometer drop to zero while driving after 30 minutes. *tr | |||
| 02/02/2007 | 85500 | 1 | |
| Dash board cluster (speed odometer, temperature and rmp) is not working properly/at all sometimes. *tr | |||
| 07/04/2007 | 73450 | 150 | 03/15/2005 |
| My speedometer, temperature gauge and gas hand stopped working summer 07 permanently. *tr | |||
| 11/22/2007 | 57355 | 9 | 10/23/2004 |
| 1. i was driving my vehicle when i noticed the speedometer began to reflect readings in excess of the actual speed i was driving, e.g., registering beyond 120 mph (the needle would pass that mark and continue moving) when the car's actual speed was probably less than 50 mph. upon stopping the vehicle, the speedometer would register mph in excess of zero (e.g., 80 mph). the needle would not return to zero even with the engine off. 2. the failure of the speedometer caused me to not know the actual speed i was driving, which placed me in jeopardy of driving significantly faster than the posted speed for a given stretch of road. i had to take the vehicle to a local dealer for repair. 3. according to the dealer invoice, the dealers service department removed, replaced and setup (the) ip cluster assembly. the replaced part was not made available to me. 4. general motors is experiencing this same type of speedometer cluster failure on various other gm models beginning with model years 2003 and later. gm has special policy coverage for certain of its models with this problem, but not for all models. my vehicle is a 2004 chevrolet impala which had 57,355 miles on it when the problem occurred. i was advised by gm that, ...the special coverage...do es not include your vehicle... and that i would have to bear any expense i incurred for the service performed by the dealer. *tr | |||
| 02/15/2008 | 88000 | 10 | 04/15/2005 |
| Speedometer and oil pressure gauge goes haywire. *tr | |||
| 02/20/2008 | 25000 | 12 | |
| Speedometer gradually reads lower speed than actual vehicle speed, causing driver to speed up and go too fast. *tr | |||
| 02/20/2008 | 70 | 5 | |
| The odometer read 70 when going only 30. *tr | |||
| 02/21/2008 | 37400 | 1 | 02/28/2004 |
| Failure of the instrument cluster -- most importantly the speedometer became grossly inaccurate or completely inoperative during the course of normal driving. in some instances the speedometer read 0mph at highway speeds and other times it would read 120+mph while the vehicle was stopped. chevrolet dealership found an internal gauge cluster problem and replaced the cluster. *tr | |||
| 01/21/2008 | 60000 | 10 | 07/24/2004 |
| Driving home, suddenly the speedometer stopped working and passed 60 mph and was increasing while i started accelerating from complete stop. it reached 110 miles till my next stop, was stuck at 110 again and going up again when i started accelerating till the arrow was pointing south and stopped moving. *tr | |||
| 01/01/2008 | 76000 | 1000 | 01/05/2005 |
| I have a 2004 chevy impala. recently the speedometer needle gets stuck and never gets back to 0. chevy has failed to realize this as a recall and instructs all parties to pay $500 to fix this issue. i would be helpful if an agency like this one steps in and has chevrolet take ownership to this very serious and possible life threatening hazard. *tr | |||
| 12/22/2007 | 1 | ||
| 2004 chevy impala instrument panel failure. consumer states that the cruise control set to 70 and driver was only moving about 40 mph. speedometer read 140 mph and consumer was not going that fast. *kb | |||
| 01/30/2008 | 55000 | 1 | 05/05/2004 |
| We purchased our 2004 impala new in may of 2004. there are currently 56,000 miles on it. the speedometer acts crazily and we also have the noise and vibration the steering column. the dealership says the steering shaft will cost at least $100 and a new instrument cluster $300. that doesn't include the cost of labor and state sales tax! these defects need to be addressed . i am almost fearful to let my wife drive this car. after reading all these complaints, i can't believe the government is failing the american consumer trying to buy american products. no wonder the foreign car companies are eating detroit's lunch! *tr | |||
| 12/15/2007 | 61000 | 1 | 03/06/2006 |
| Tl*the contact owns a 2004 chevrolet impala. while driving at an unknown speed, the temperature for the engine failed. one month later, the speedometer failed. the vehicle has not been diagnosed by a dealer. the fuel system was unknown. the current mileage was 62,500 and failure mileage was 61,000. | |||
| 01/06/2008 | 3 | 06/14/2006 | |
| The tachometer, speedometer and the temp gage are all out of the car started in the winter of the year that we bought the car and slowly one by one each gage went out. *tr | |||
| 12/06/2007 | 55100 | 1 | 07/27/2004 |
| Tl*the contact owns a 2004 chevrolet impala. while idling, the speedometer malfunctioned and indicated 30 mph. the dealer stated that the speedometer needed to be replaced. the vehicle has not been repaired. the failure mileage was 55,100 and current mileage was 55,560. updated 02-19-08 *bf updated 02/19/08 *tr | |||
| 11/15/2007 | 57500 | 50 | |
| The speedometer is giving false readings, such as 120mph when travelling 60mph, and 0mph when travelling 30 mph. it will temporarily reset, then fail again when driven for 15 minutes or more. *cn | |||
| 12/12/2007 | 65000 | 1 | 08/18/2004 |
| Like many impala owners before me, the instrument panel on my 2004 impala has failed after 3 1/2 years and 60,000 miles. it started out with the speedometer and then the temperature gauge went. this is a serious problem as you have absolutely no way to tell how fast you are going or if your car is going to overheat. vehicle was repaired at a gm dealer and gmc was contacted and refused to cover the cost. *cn | |||
| 11/22/2007 | 1 | 05/06/2007 | |
| The cluster in the dash had went out which makes the speedometer quit working causing a safety issue. *tr | |||
| 11/30/2007 | 60000 | 1 | 04/21/2004 |
| I purchased a new 2004 chevy impala in april of 2004. in november 2007, one morning i noticed that i was driving through a parking lot at approximately 70 miles per hour, thinking it sure doesn't feel that fast. after applying the brake i observed the speedometer drop only to about 50 mph. later that day i found that the only way to get the speedometer back to zero was to turn off the car and restart it several times as the needle would drop about 10 mph each time. once at zero the speedometer appeared to read correctly. over the next few days the problem continued though it was remarkably worse the colder the car was. by now, january 08 the speedometer has stopped reading accurately altogether and has parked itself at the 360 degree mark. this problem has been addressed in chevy and cadillac trucks but gm has been slow to issue any special policies or recalls regarding the cars. the parts (specifically faulty stepper motors manufactured by delphi) by all accounts i have been able to research however are the same regardless of model. this is a safety issue primarily as well as a legal liability. besides this, the issue is certainly a customer relations nightmare. i alone have viewed several hundred complaints regarding the same issue. chevrolet must address this problem immediately with a full replacement of parts and complete warranty. *tr | |||
| 01/15/2008 | 55555 | 1 | 11/13/2007 |
| Speedometer is stuck at 55mph while car is off. when driving the speedometer will read 90mph when driving 30 mph. temperature gauge works sporadically. called gm and was told that my car is not part of the extended warranty (recall in other words). i was told to contact my dealership for repairs (at a cost of over $500.00). many other vehicles from the same year are covered. we need to keep the pressure on this company. *tr | |||
| 11/14/2007 | 1 | ||
| Speedometer gone crazy. *tr | |||
| 10/01/2007 | 10 | 06/27/2006 | |
| My speedometer and my temp gauge in my 2004 impala (with 55,000 miles)do not work. i attempted to leave work last night and my car had a problem starting-my security light stayed on until i got home and my clock reset. i went to move my vehicle today and it will not start-it will click,but will not start. i have replaced the battery and yet it still is having problems starting. *tr | |||
| 11/24/2007 | 1 | 05/22/2005 | |
| My speedometer has gone crazy--sometimes works sometimes doesn't. *tr | |||
| 12/15/2007 | 78000 | 1000 | 08/01/2004 |
| Speedometer stopped functioning properly. erratic readings ranging from -50 to 140mph. doesn't matter if the car is idling or cruising down the highway - the speedometer is always dancing to it's own tune! suspecting the oil pressure gauge will be next, as it varies greatly while driving the vehicle. i suspect this is not normal or accurate. i encourage all others with this problem to report it here. these are the folks who can help us get a manufacturer's recall, and have the defect fixed from gm's pocket - not your own. *tr | |||
| 01/12/2008 | 57200 | 12 | 12/18/2003 |
| The speedometer on my car is giving false speed information, by as much as 100 mph. this is a very unsafe condition. i am aware of many other gm vehicles with this same defect. *tr | |||
| 12/24/2007 | 6 | ||
| On december 24, 2007 i was driving my 2004 impala along a highway when i noticed the speedometer climbing higher than the speed i was actually going, this continued until the speedometer was reading in excess of 200 kmh. when i reached my destination about 15 minutes later i turned off the car hoping the speedometer would reset to zero which it didn't. i was unable to reset it until the next morning when i turned the ignition to on and off about 15 times before the needle returned to zero. this has happened several time now and it look like i will have to eventually take it to a dealer to have repaired. there is approximately 123,000 kilometers on the car. *tr | |||
| 07/30/2006 | 1 | ||
| Started by temp gauge not returning to cold, then speedo stuck and wouldn't climb or would be number of mph above actual speed. *tr | |||
| 01/08/2008 | 84000 | 3 | 08/01/2004 |
| Speedometer not working correctly. it shows speed of 90 at about 45. reads 60 at a stop. many complaints found on internet. serious safety issue. *tr | |||
| 11/15/2007 | 20295 | 1 | 01/20/2005 |
| Speedometer went crazy & then went to 0! the car only had 20,000 miles on it. does not work at all. *tr | |||
| 12/11/2007 | 67321 | 3 | 05/20/2005 |
| Speedometer and temp gauge sticking and will not reset - reading excessive speed or temps. *tr | |||
| 09/01/2007 | 58000 | 30 | |
| My 2004 impala's temperature gauge began to read false temperatures around 58,000 miles. to this day, it is stuck and will not move. soon after this problem, my speedometer froze on 50 mph. i was able to get it to go back to zero the following day be turning the key a number of times to the acc. position. now, every time i start the car, the speedometer either freezes or it will think another number is the zero position. for example, if i am going 60 mph, it will read 100 if it happened to stop at 40 mph, making it the zero position. this problem is very dangerous because i don't know how fast i am going! nothing has been done to fix the problem yet. i will be contacting the dealer tomorrow, but if i am no longer under warranty, there is now way i am going to pay $500 for this. *tr | |||
| 12/22/2007 | 65000 | 3 | 04/23/2005 |
| Speedometer will give erradic readings. i first noticed it on december 22 while driving down the highway; speedometer suddenly began to read 110 mph. at a standstill, speedometer was reading 50 mph. it has done this on two more occasions, with the last date being january 4, 2008. i have been able to get the speedometer back to zero while being parked, but i would have to turn the vehicle off and then turn the ignition to acc. each time i did this, the speedometer would go down approx. 5 mph so i continued to do this until the speedometer read zero again. i have been told it is probably a sensor issue and when i did research, i found 40 addtional complaints over the same thing and was reading about a potential class-action lawsuit in seattle due to speedometer failures. *cn | |||
| 11/01/2007 | 74000 | 01/23/2004 | |
| Instrument cluster failure causing speedometer to show inaccurate readings and/or become completely inoperative. other gauges also register inaccurate reading.*cn | |||
| 12/24/2007 | 1 | ||
| My wife and i own a 2004 chevy impala which we bought new from gm. the car has 43756 miles on it, and the speedometer has completely quit working. it currently reads 107 mph even when the car is turned off. the other gauges started acting strange, but when the key is cycled, they go back. however, the speedometer does not budge. this started the day before christmas, and has continued ever since.*cn | |||
| 07/10/2006 | 100 | ||
| Speedometer,and temp gauge going haywire at 36,000 miles. *tr | |||
| 12/23/2007 | 57000 | 1 | 04/04/2007 |
| Normal driving, speedometer goes to 120mph and stays there. i stopped the car and shut it off. turned it back on. still at 120 mph. called the local chevy dealer and they said they never heard of such a thing. i checked the web and find its a common problem even though chevy will not acknowledge the issue. dangerous driving without a working speedometer! *tr | |||
| 12/18/2007 | 23500 | 3 | 07/31/2004 |
| While traveling on the ohio turnpike speedometer suddenly started climbing higher and eventually pegged its self. i stopped vehicle at the next plaza and turned engine off. speedometer remained pegged with engine off. i got home and parked car. the following morning speedometer was still pegged. by turning ignition switch on and off i was able to back up needle to 0 position. speedometer worked alright at lower city speeds until on 12-25-07 i again got on the ohio turnpike to go to michigan. again the speedometer started climbing and was well past 120 mph mark when i reached my destination . again i was able to reset speedometer by turning key off and on. returning to ohio on i75 again the speedometer started climbing and when i got home speedometer was at 120. at this point i took several digital l photographs of needle position and will leave it there until i take vehicle to local chevrolet car dealership to see what the outcome will be. vehicle now only has 23,900 miles on it. *tr | |||
| 12/08/2007 | 1 | ||
| 2004 chevrolet impala ls with approx 82,000 miles. noticed two weeks ago that the speedometer gauge is not working properly. it will go from 20 to 120 with the actual speed not changing. very dangerous on the highway and with our ice and snow. i have no idea how fast i am actually going. i have read about several other individuals having this exact same problem with the 2004 impala's. there is no recall to fix the problem, and the gm dealers want approximately $400 dollars to fix this. this is a very serious problem, and i believe that an investigation should be done on the 2004 impala to show this is a common problem that gm should take responsibility for. *tr | |||
| 12/12/2007 | 17500 | 5 | 08/28/2004 |
| Speedometer failure on my 2004 chevy impala. *tr | |||
| 05/03/2006 | 95000 | 20 | 02/13/2004 |
| 2004 chevrolet impala speedometer cluster does not register the correct speed. it may indicate over 100 + when other cars are passing. speed may indicate over 100 when car is parked and key is removed from ignition. *tr | |||
| 12/03/2007 | 63000 | 1 | 11/30/2006 |
| Was driving normally and the speedometer needle dropped from the 12 o'clock position to the 6 o'clock position. it now operates sporadically and is usually 10-15 miles off. working on getting the problem repaired. *tr | |||
| 12/14/2007 | 67500 | 1 | 10/31/2004 |
| The speedometer and other gauges on my instrument cluster went haywire. then the speedometer stopped working completely. the instrument cluster had to be replaced. *tr | |||
| 12/13/2006 | 50000 | 1 | 07/13/2005 |
| The instrument cluster starts to fail one gauge at a time until none of the gauges work. *tr | |||
| 06/10/2007 | 51000 | 10 | 02/10/2004 |
| Speedometer began acting erratically at about 50,000 miles. i corrected the problem myself by sending the instrument cluster to an online vendor who replaced the motors in all five of the gauges. i did this after seeing many similar complaints online and researching the cost to fix. the worst alternative was to return the cluster to the manufacturer. *tr | |||
| 11/20/2007 | 65000 | 2000 | |
| Speedometer is burning the needle at the 3rd gear mark while driving. while stopped at a red light yesterday (12/08/07), the speedometer was reading 112 mph, sitting still!! i cannot get the speedometer needle to set at 0 anymore. i am in the process of teaching my 15 1/2 year old son to drive and this is a huge issue. i am constantly making him pull over and switching seats with me as he cannot get a speeding ticket on his permit. it is impossible to guess at your speed, even with the other traffic flow and we should not have to do this. i have had the car checked and the result is the instrument cluster is bad, with an estimate to fix it that is unreasonably high. additionally, gm knows this is an issue, so they should recall and fix these since they ordered an assembly change on them. *tr | |||
| 12/05/2007 | 48000 | 10 | 03/19/2004 |
| While applying the brakes for the first time after start up at low speeds (less than 20mph) the antilock brakes kick in when not needed. for about 2-3 seconds, there is extremely reduced braking ability. after this initial time period, the whole antilock braking system shuts down and also turns off the traction control system. once the shutdown has taken place, the car's braking system functions as if there was no antilock brakes on the vehicle. took car to dealership which indicated that the wheel sensor was bad and could be replaced for $600.00. also while driving on the interstate, noticed that the speedometer was stuck at 65mph, regardless of speed. when turned off, the vehicle still read 65mph. was unable to determine proper speed. noticed that the vehicle reset the speed 5mph lower each time the ignition switch was moved from off to on. multiple cycles of turning the ignition switch on and off finally reset the speedometer to 0mph. don't know if this is only a temporary fix for a problem that will probably get worse. although not a serious issue, the tachometer does the same thing. *tr | |||
| 12/05/2007 | 52300 | 10 | 03/19/2004 |
| While driving on the interstate, noticed that the speedometer was stuck at 65mph, regardless of speed. when turned off, the vehicle still read 65mph. was unable to determine proper speed. noticed that the vehicle reset the speed 5mph lower each time the ignition switch was moved from off to on. multiple cycles of turning the ignition switch on and off finally reset the speedometer to 0mph. don't know if this is only a temporary fix for a problem that will probably get worse. although not a serious issue, the tachometer does the same thing. *tr | |||
| 11/07/2007 | 51000 | 7 | 08/01/2004 |
| Tl*the contact owns a 2004 chevrolet impala. while driving 50 mph, the speedometer displayed inaccurate and high readings. the dealer replaced the entire instrument panel. the failure mileage was 51,000 and current mileage was 54,000. updated 03/05/08. *lj updated 03/05/08 *tr | |||
| 11/26/2007 | 1 | 05/08/2007 | |
| We had just bought a 04 chevy impala ls it has 54,000 on it. the intermediate steering shaft is bad. we are thinking that it a manufacture defect not to mention that the speedometer is not working properly either. *tr | |||
| 10/01/2007 | 63000 | 60 | 08/06/2004 |
| The speedometer has failed. at first the failure was intermittent, but now the speedometer is pegged at 120 mphplus, even when stopped. it is impossible to determine how fast i am traveling in ever changing road conditions. i consider this failure to be a safety issue. i called the local gm dealer and they quoted a repair cost of $375.00 plus. i then found out, that in september, that delphi had settled a gm lawsuit.delphi had compensated gm with $47.5 million and 1.1 million free instrument cluster modules to replace the defective products that delphi had supplied to gm. this is a safety issue that should result in a recall of gm vehicles. *tr | |||
| 10/16/2007 | 55 | 10 | 08/13/2004 |
| We were driving and the speedometer just went down to zero. it was erratic and sometimes when we were going very slow, the speedometer would say 70. other times when we were going about 65 mph, it would say 10. sometimes when we turned the car off, the speedometer stuck at 10 mph. *tr | |||
| 09/15/2007 | 90000 | 12 | 09/01/2004 |
| My 2004 chevrolet impala is currently having issues with the speedometer. the speedometer is showing every speed other than the actual speed being driven. it sometimes shows speeds slower but more often showing speeds in excess of 120 mph. this is an obvious issue of safety. it is a well known fact that speed kills, and if you don't know how fast you are going, you a taking a chance that could prove fatal. the vehicle is currently at the local chevrolet dealership. they advise it is the speedometer cluster. this was an issue that gm corrected with their 2004 chevrolet trucks, yet refuse to acknowledge exists in the 2004 impala's. a quick search of chevrolet speedometer malfunctions brings up independent websites with 2004 impalas topping the list of others with this same safety issue. this appears to be a problem found in this vehicle with mileage ranging from 20,000 miles to 100,000 miles. i will request that the dealership give me the malfunctioning part. *tr | |||
| 11/04/2007 | 44750 | 1 | 05/28/2004 |
| Speedometer failing just like everyone else's so i have to drive without knowing what the speed limit is. this car has always been maintained and babied, and now there is a safety issue that apparently no one cares about. *tr | |||
| 10/28/2007 | 1 | 10/11/2006 | |
| About 6 months ago my temperature gauge started acting strange. never going back down to normal. then about 1 week ago, my speedometer started getting stuck and never going back down to zero when i stopped. it is very dangerous when you have your children in the car and don't know how fast you are going. would look real bad when there are so many complaints all over internet about this exact problem from people who are experiencing this same default of the gauges not working properly and chevy does nothing about it until someone gets injured and sues. *tr | |||
| 11/05/2007 | 42150 | 12 | 12/31/2005 |
| The speedometer in my 2004 impala with only 42,000 miles on it has suddenly gotten a mind of it's own. sometimes it works and sometimes it doesn't. i called the service department of the dealership and they said it would be over $500 to get it fixed. i have looked for recalls but can't find any but have found plenty of complaints. i never know for sure how fast i am going. *tr | |||
| 10/23/2006 | 47826 | 1 | 12/15/2003 |
| Tl*the contact owns a 2004 chevrolet impala. while driving approximately 65 mph with the cruise control activated, the contact noticed that the speedometer displayed an incorrect speed and would fluctuate sporadically. the instrument panel cluster was repaired. the manufacturer did not provide any assistance. the current mileage was 67,000 and failure mileage was 47,826. the consumer stated gm issued an extended warranty for the instrument cluster. updated 12/12/07 | |||
| 10/31/2007 | 1 | 09/16/2004 | |
| Chevy 2004 impala: speed and temp gauge were reading erratically and at times stayed at a particular speed and temp which were not accurate. gauge cluster was changed out according to a dealership. who knows what they really did. had vehicle in to same dealership again for intermediate steering column shaft for a knocking sound. dealership lubricated shaft. to me, if something is making noise, this means there is contact with at least two components causing wear. i believe the shaft should have been changed out. all problems have not returned, yet. no accidents or injuries or speeding tickets either, thank god. i can guarantee you the dealership or the manufacturer of this vehicle would not pick up the cost of a speeding ticket or associated costs due to an injury or death. what i would like to know is when is someone going to step up and put some real heat on the auto industry. does it take a death of a fellow citizen to take action? i think it's too late if that's what it takes. i don't recall the dates of either incident so the date i enter is not accurate. i could give you the phone number of the dealership to find out the actual dates, but your not looking to make waves with the industry. please tell me i'm not wasting my time with this complaint. please tell me there is a genuine concern at nhtsa. please do not insult my intelligence. yes i'm angry and dissatisfied with the auto industry whose aim is to live off of components breaking down so you have to bring your vehicle back in. it sure would be nice to purchase a vehicle, drive off the dealership lot and never having to return. *tr | |||
| 09/25/2007 | 38034 | 2 | 05/27/2007 |
| Temperature gauge quit working, and now as of today my speedometer is not working either, it was working fine and then just shot to 120 and then when i shut off my car it buried the needle and now it will not move. this is a 2004 chevy impala. *jb | |||
| 09/07/2007 | 69200 | 1 | 02/23/2007 |
| My speedometer goes haywire whenever it wants. my speedometer will say i'm going 60 mph but i'm not really going that fast. sometimes it goes the other way. it will say i'm doing 30 mph and i'm actually doing about 60 mph. right now parked in the parking lot it says the car is going over 120 mph. i have checked for recalls and the a none for this defect. i call it a defect because i have found numerous people with the same issue, and their cars have about the same mileage as mine. this is a huge safety issue not to mention an issue with the law, because i have no idea when it's going to happen. i would get it fixed but i just had a baby (so not safe to have her along with me) and i don't have an extra $500 laying around. normally when something goes wrong with my vehicle it is not an issue, i get it fixed because its normal wear and tear. i do not feel that a speedometer is something that should have these kinds of issues at 69,000 miles. it should hold up to what the company says the expected life of the car is. this defect has 2 tsb#'s but i don't know how to go about getting them used to fix the car. tsb#'s 01726 & 050604058 are the numbers but nothing tells me what i should do with those numbers or who i should talk to about using the numbers to get the car fixed. *jb | |||
| 09/11/2007 | 5 | ||
| Gas leaking out throttle body. car is idling low. cuts off while driving. instrument panel cluster went out and then all of the before mentioned problems started happening. skips after being tuned up. *jb | |||
| 12/01/2006 | 30000 | 1 | 11/01/2004 |
| Wow same problem as everyone else. speed does not register properly seems to be whenever it wants it will show speeds higher then what they are. this is a danger because speeds are guessed in school zones and highways. after a couple days speed will begin to work ok. now the blower motor and heater do not work unless you pound by the ashtray area and hopefully the air conditioning will start blowing but the heat will not come on when switched to heat. this is a safety issue living in montana when it gets below 32 and colder it would be nice this winter to thaw out the windows so i can see when driving at unknown speeds. sometimes when the air is blowing you can smell something burning. we are in drought conditions in montana and if my car were to catch on fire on side of road and continue up the mountains this could be a disaster be creating a wildfire. i am unhappy with my car which has started problems around the 30,000 mile mark. another problem is the high beam switch is needing to be clicked twice before dimming down from high beam. this is a safety issue due to blinding oncoming traffic. transmission has been like slipping into gear as well. *tr | |||
| 08/20/2007 | 70000 | 1 | 06/16/2007 |
| At about 70,000 miles my impala's temperature gauge started acting funny. once it stayed on cold while i drive completely across town. the next day it went all the way to hot. i got off, checked the water and oil levels. everything was fine. within a few days i noticed that my speedometer showed that i was going 50-60 mph while i was driving in a parking lot. i stopped and the gauge stuck at 40 mph. both gauges have continued to go haywire. my temperature gauge is now stuck way past the hot level and has almost made it all the way around again. my speedometer is stuck on 50 mph for the last 4 days and at times also almost goes all the way around. i attempted to chevrolet and they are basically doing nothing about this even though reading on multiple websites about other peoples issues, this is the main problem with the 2004 chevrolet impala. *tr | |||
| 09/02/2007 | 38000 | 3 | 04/18/2004 |
| My 2004 impala ss has had several failures of the instrument panel cluster. the first was incorrect speedometer readings that lead to total failure of the speedometer (sticking and/or erratic behavior of the speedometer needle). the second was improper fuel level indication (high level shown with low fuel light coming on - almost no fuel left). the latest is incorrect oil pressure indication. all of these are known issues with the model of stepper motor used to drive these gauges in many gm vehicles. my total cost for repair has been in excess of $300, not including the current oil pressure gauge repair (stepper motors for speedo and fuel level gauge). i plan on having all stepper motors replaced with the latest generation replacement (switec x25.168). this is something that gm needs to take responsibility for and correct as it is a very widespread issue. *tr | |||
| 01/01/2007 | 65000 | 18 | 01/01/2005 |
| Tl*the contact owns a 2004 chevrolet impala. while driving 35 mph, the contact noticed that the speedometer displayed 75 mph. when the vehicle is parked, the speedometer displays the last traveled speed instead of zero. in order to reset the speedometer, he must turn the switch on and off until it reads zero. the dealer stated that the instrumental panel cluster needed to be replaced and would cost $1,000. the dealer information was unavailable. the current mileage was 80,000 and failure mileage was 65,000. | |||
| 08/04/2006 | 37800 | 1 | 12/28/2004 |
| Speedometer reads erratic. indicator began reading the incorrect speed at approximately 37,800 miles. speedometer currently stuck at 35 mph with vehicle at a complete stop. when actually traveling at 65 mph, speedometer reads 110 mph. this would be a serious problem if the driver thought the 110 mph was correct and quickly applied brakes to slow the vehicle. dealer was contacted and vehicle checked. speedometer had returned to normal operation and dealer could not find any problem. since then a week has gone by and problem has returned. *jb | |||
| 07/17/2007 | 18000 | 4 | 05/25/2004 |
| We bought an impala chevrolet 2004 new in 2004. there were a few problems with it. instrument panel cluster -and speedometer gauge did not work and noises came from the instrument panel. steering gear popped/clanking noise heard and sensed from front end. also, seemed like something was wrong with the transmission because it did not change gears correctly, and it kind of bumped when accelerating, appeared as if engine did not want to accelerate. there was a delayed start, may be necessary to hold key in start several seconds until starting or turning back and trying again. sometimes key locked in and won't turn. took to dealer, but it did not do it for them. *ak on the steering gear the steering intermediate shaft was replaced on 11/19/05. again the noise was back and on 07/17/07 the steering intermediate shaft was lubricated. on other issues repairs are to costly. do not feel secure on vehicle these problems have been going on for the past two years. | |||
| 06/26/2007 | 1 | ||
| Previously this year the spedometer would be stuck at a higher speed than the vehicle was moving, at a standstill it would show 50mph. that has resolved spontaneously, now however the fuel gauge is showing 3/4 of a tank when it was earlier at 1/4 and i have not added any fuel, it is not dropping below 3/4 of a tank despite driving the vehicle. | |||
| 01/09/2007 | 49895 | 2 | 03/10/2004 |
| Instrument panel cluster- temp gauge no longer working, speedometor was reading 30mph when actual doing 60-70mph speedometor has recently reset its self okay for now still no temp. realitive tells me it's common for gm shop is repairing ipcs' daily.if this is that common theres a problem with product!! | |||
| 03/11/2006 | 82000 | 1 | 10/17/2004 |
| Tl*- the contact stated that while driving the 2004 chevrolet impala with 82000 failure mileage the speedometer displayed incorrect rates of speed. the speedodometer needle also began to swerve back and forth slightly. the vehicle was diagnosed as having a failed instrument panel cluster. *ak | |||
| 03/24/2007 | 52000 | 1 | 12/09/2003 |
| The instrument cluster on the 2004 chevy impala goes out-of-control. it regristers speeds greater or less than the speed i am traveling. everything was working great and then all of a sudden it started going out-of-control. i was told that the entire instrument cluster needs to be replaced.*k | |||
| 04/10/2005 | 30000 | 1000 | 02/14/2003 |
| Instrument failure, nothing caused the failure, it just started slowly at 30000 miles, had mild speed misreadings at night, but slowly became worse and worse. but now temperature and fuel does not read correctly any time of day, but goes crazy on hot days. i took the cluster apart and the main processor chip had a blob of silicone drip on it during assembly and now has a burn mark on it. i have talked to numerous other impala owners with some probem. | |||
| 03/10/2007 | 43100 | 1 | 01/08/2004 |
| Speedometer acts like it freezes while driving. while driving recently the speedometer was stuck on 65 mph. after coming to a stop and starting again, speedometer started from this point and went to 120. i parked the car overnight and the speed was 65 mph. i turned the key on and off and it went down by 10 mph. i did this a few more times and it finally went back to 0. it registered correct after i drove it but it still acts like it is sticking or hesitating. my friend also has an impala and she stated that her speedometer on her car does not work sometimes either. *jb | |||
| 01/15/2007 | 47800 | 10 | 06/10/2005 |
| Tachometer and speedometer quit working correctly. tachometer would vary anywhere from 0 to 7000+ rpm when idling, would go off the scale or fall to zero while driving. speedometer was showing 85 mph while driving approximately 40 mph. speedometer showed 52 mph and was actually going 70 mph, verified by state trooper using moving radar. *jb | |||
| 02/14/2007 | 41000 | 1 | 03/15/2004 |
| The speedometer on my 2004 chevrolet impala does not function properly. it will read 110 mph when i am going approximately 45 mph. it will read 0 while i am driving. *jb | |||
| 02/24/2007 | 41000 | 5 | 03/31/2004 |
| 04 chevy impala with approx. 42,000+ mi. erratic speedometer reading. from time to time speedometer shows 20 to 30 mph over actual speed. cannot be sure of car's actual true speed. *nm | |||
| 06/26/2006 | 50000 | 1 | 11/25/2004 |
| Speedometer stopped working correctly. registered speeds from 0-100+ mph at any given time whether the vehicle was started or turned off. had speedometer cluster replaced under extended warranty plan. *jb | |||
| 02/05/2007 | 49000 | 100 | 04/29/2005 |
| Speedometer/tachometer cluster malfunction - a couple of months ago my speedometer was acting erratic, so i took it to a chevrolet dealership. the dealership wanted to charge me $90 bucks to check the speedometer, knowing that this is a common problem. i chose not to pay and i based my speed off of my tach. which was a rough estimate. well today, my tach. goes haywire, so where does that leave me? hmmmm.. i have a speedometer that has completely stopped working, now i have a tachometer that starts on 4000 rpm. and of course goes way past 7000 rpm. why should i have to pay chevrolet $90 to check my speedometer for them to tell me that it's not working, then pay an additional $300 for the cluster, which may not resolve the issue? this should definitely be a recall!! what is it going to take? loss of life? *nm | |||
| 11/22/2006 | 70000 | 1 | |
| Instrument cluster failure. *jb | |||
| 01/06/2007 | 24500 | 100 | 01/06/2004 |
| Speedometer acts erratically. some kind of communication problem between the instrument cluster and the drivetrain control module. as many complaints i've seen, this should be a recall issue. *jb | |||
| 01/07/2007 | 39000 | 1 | 04/01/2004 |
| Tl* - the contact has a 2004 chevrolet impala and the speedometer registers actual speed inaccurately for periods of time. the contact stated that on 01/07/07 he was driving at 60 mph and the speedometer stated that he was going 10 mph. *ak updated 2/13/2007 - the cluster was replaced. the lighter was inoperative due to a blow fuse. *nm | |||
| 12/01/2006 | 72000 | 15 | 08/01/2005 |
| Speedometer registers below or above actual speeds for periods of time. will reset itself after turning off ignition and restarting vehicle. *nm | |||
| 11/01/2006 | 36000 | 20 | |
| I have a bad speedometer on my 2004 chevy impala. it is erratic. sometimes it works fine, but not for long. usually it reads 30 to 60 mph over what i am going or it goes beyond the 120 max. i researched online and found this a common problem with chevy vehicles. http://www.topix.net/forum/autos/chevrolet-tahoe/t2bgkbgi55eknu77c/p1 above is a lengthy customer complaint section on the same problem. *jb | |||
| 12/01/2006 | 65250 | 20 | 03/10/2005 |
| The speedometer on my 2004 impala sometimes sticks at the speed i am going or it show a speed that is higher or low then i am traveling. it sometimes corrects itself if the car is left off over night. *nm | |||
| 10/03/2006 | 41500 | 4 | 03/10/2004 |
| Speedometer goes haywire and does not register proper speed or gets stuck on one number, other consumers of this 2004 chevy impala has had the same problem and we feel it should be a safety recall issue. *jb | |||
| 11/09/2006 | 59900 | 06/01/2005 | |
| Dt*: the contact stated while driving various speeds, the speedometer intermittently provided an incorrect reading. the dealer and manufacturer were not alerted. | |||
| 06/29/2006 | 52400 | 4 | 06/30/2004 |
| Unable to control steering hydroplaning without just cause other than rain, also noise when turning the steering wheel, and backing it, and it drags when key is turned to start. the speed,temp,and gasoline gauge isn't working. i do not like to drive this car in the rain and if i can avoid it, i will not drive, the problems began in the past 3 weeks miles is still fairly low. *jb | |||