Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN | |||||
| 3296 | 10017143 | Drive sprocket support bearing missing or dtc p0741 and p0742. *sc | 10/25/2005 | ||
| 01715 | 01/01/2004 | 01715A | 10006247 | 4t65e transmission fluid leak from the reverse servo cover in cold weather. *tt | 04/26/2004 |
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| 08-07-30-002 | 01/01/2008 | 10025561 | Information on 4t65-e mn7, m15 and m76 front wheel drive automatic transmission valve body reconditioning, dtcs p0741, p0742, p0757, p842, harsh shifts or slips. *pe update 6/11/10. *pe | 08/21/2008 | |
| 080730002 | 03/01/2008 | 080730002A | 10025065 | Informational on 4t65-e mn7, m15 and m76 front wheel drive automatic transmission valve body reconditioning, dtcs p0741, p0742, p0757, p842, harsh shifts or slips. *pe | 07/08/2008 |
| 060730023 | 09/01/2006 | 10020766 | 4t65e transmission 1-2 shift shudder at light to moderate acceleration. replace complete second clutch assembly. *kb | 01/08/2007 | |
| 3692 | 10019447 | Ticking or knocking noise, cracked or broken flexplate. *tt | 03/15/2006 | ||
| 3367 | 3367A | 10014908 | 3-2 downshift buzz noise on 2004 and 2005 police impalas equipped with the 3800 v6 engine and the 4t65e transmission. *tt | 05/11/2005 | |
| 030730029 | 07/01/2003 | 10012562 | Changes for 2004 model year for 4t65e transaxle - internal changes to valve body, spacer plate and channel plate and touch activated power (tap). *tt | 03/07/2005 | |
| 020730013D | 05/01/2005 | 020720013E | 10012152 | Incorrect transmission shifts poor engine performance harsh 1-2 upshifts slips 1st and reverse torque converter clutch stuck off on diagnostic trouble code p0730, p0756, p0757, p0741, p0742. *eh *tt | 02/15/2005 |
| 3102 | 3102B | 10010237 | Service vme 01-04 vehicle equipped with 4t65e automatic transmission 4t65e transmission valve body inspection procedure. (to include 2004 pontiac aztec) *sc all 2001 - 2006 passenger vehicles with 4t65e transaxle. *tt | 11/05/2004 | |
| 01232004 | 01/23/2004 | 10009104 | Transmission fluid leak from reverse servo cover at ambient temperatures. transmission fluid may be detected on the lower pain rail or case side. most leak reports have been found during predelivery inspection. gm voicemail express. *tt | 09/10/2004 | |
| 040730010 | 03/01/2004 | 10008672 | Revised case side cover replacement procedure. *tt | 08/13/2004 | |
| 01432 | 01/01/2003 | 10004412 | Automatic transmission poor acceleration, performance. *tt | 12/05/2003 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||||
| 01670 | 01/01/2004 | 10007245 | Incorrect pcm (powertrain control module) part number setting dtc (diagnostic trouble code) p0135. *tt | 06/04/2004 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - COLUMN SHIFT | |||||
| 020730024A | 08/01/2005 | 020730024B | 634999 | Diagnosis of cracked or broken transmission case. *tt 2006 and prior cars and light duty trucks. *tt | 10/11/2002 |
| POWER TRAIN - AUTOMATIC TRANSMISSION - TORQUE CONVERTER | |||||
| 3365A | 10017095 | Ticking or knocking noise cracked or broken flexplate. various models including oldsmobile bonneville 2006. *tt | 10/24/2005 | ||
| POWER TRAIN - AXLE ASSEMBLY | |||||
| 3382 | 10014933 | 4t65e (mn7) transmission fluid leak on right side axle seal. *tt | 05/12/2005 | ||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 01/02/2012 | 79000 | 1 | |
| The car is shifting hard from 1st to 2nd gear and every once in a while when i slow down around a curve and then the car has to shift down and back up right away. this has been getting worse and worse and from what i have been reading, it probably isn't the transmission but with the vacuum modular or torque converter. i also had a 2005 and recently traded it in for a different vehicle, but it had the same thing with shifting hard between 1st and 2nd. *tr | |||
| 01/02/2012 | 79000 | ||
| The car is shifting hard from 1st to 2nd gear and every once in a while when i slow down around a curve and then the car has to shift down and back up right away. this has been getting worse and worse and from what i have been reading, it probably isn't the transmission but with the vacuum modular or torque converter. i also had a 2005 and recently traded it in for a different vehicle, but it had the same thing with shifting hard between 1st and 2nd. | |||
| 01/26/2012 | 113000 | ||
| There is a little vibration. when i accelerate and begin to pick up speed it hesitates. when going from 1st into 2nd gear the car shifts hard and even into third gear. i took the car to get a transmission service thinking it would help, but it didnt. its still doing the same thing. i have been asking around to see what the problem could be and everyone is saying that its hard to diagnose the problem because it could be s numerous amount of things wrong. most of the mechanics i spoke to they told me that it would be somewhere around $1800 to get another transmission and that might not even fix the problem. i have noticed that i'm not the only person with this car thats having this issue. i would hate to be somewhere and the car just quit on me in the middle of nowehere. this car has been very reliable to me up until this year. i would love to keep the car but i dont want to continue wasting money getting parts fixed on it and its not going to solve the problem. | |||
| 11/02/2011 | 60500 | ||
| My vehicle has 73000 miles on it the transmission has been slipping and shifting hard since nov 2011. i had the transmission serviced as advised by a dealership. no change i have a n extended warrent that covers the problem if the dealer ship find's the problem. i took it to the place i bought that car from . they had a mechanic get in test drive it with a hand held meter for about 15 minutes a. they reported that nothing showed up and the trans is fine. i took it home and the entire way there it slipped from astop position and shifted hard into gear. i owe over a year and a half still in payment's for the car and the extended warrent expires on april 22 20012 . i don't have much time to go what do i do. john b i have reported the car a nd dealer to bbs for what that is worth | |||
| 04/11/2008 | 87000 | 1 | |
| There are 2 people other than myself that have chevrolet impalas. one person has a 2005 but the other and myself have the 2004. all three are having the same problem you will be stopped and start the gas pedal and there is a jerk . feels like some one has hit the back of the car. (transmission or torque converter.) *tr | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 11/14/2009 | 90000 | ||
| The transmission in my 2004 impala has slip so bad that i was almost hit from behind. it kicked so hard in raining weather the car swirve on the road. | |||
| 12/10/2009 | 86000 | 1 | |
| Vehicle speedometer suddenly quits functioning. speedometer suddenly shows high speed (example 120 mph) when driving highway speeds. speedometer remains stuck in this position. i was able to clear the error after returning home and cycling the ignition from off to on many many times. now the tach just | |||
| 06/26/2009 | 64000 | 1 | |
| My 2004 chevrolet impalas transmission jumps into gear making the car go forward in an unsafe manner. i contacted gm and they told me tough luck. the car only has 65,000 miles on it. i can't believe they won't fix this defective transmission. i went to car complaints dot com and found hundreds of similar complaints. *tr | |||
| 04/01/2008 | 60000 | 1 | |
| I purchased my 02 impala late 07 used, it had approx. 30k miles. about 60k miles it started to hard shift, then started overheating. it would only hard shift when put into reverse, 1st and 2nd every now and then and as the time has gone on its doing it more and more, and shifting even harder, i called a dealership and they said tough. i am very unhappy with this problem, i have a 2 year old in my car with me at all times and this issue is not safe. other than this i love the car. its great on gas and all around wonderful, i am just very unhappy with the transmission. i took it to aamco and they said its going to need to be replaced soon, hard shift and long shift. and they said that if i keep driving it i will be doing major harm to the tranny. i cant afford this and it seems as if i am not the only one with this problem. i know 1 other person that has an 04 impala and they have the same problem. *tr | |||
| 02/01/2008 | 55000 | 1 | |
| The speedometer doesn't work sometimes. when it moves it doesn't move smoothly, but it jerks up and down, often indicating an incorrect speed. the car has low miles on it and the tcc solenoid and another solenoid regulating line pressure in the transmission has failed, requiring replacement. *tr | |||
| 01/07/2008 | 13000 | ||
| Tl*the contact owns a 2004 chevrolet impala. while driving approximately 15 mph, all of the instrument panel gauges stopped working. prior to the failure, the heater unit shut off without warning. in addition, after several attempts to start the vehicle, it finally started and drove roughly. the vehicle was taken to an independent mechanic and it was discovered that the failures were related to the security system in the control panel. the vehicle was repaired for the malfunctions. recently, the driver message center and horn were not operating, and the transmission was not running properly. the vehicle has not been repaired. the failure mileage was 13,000 and current mileage was 27,000. | |||
| 12/01/2007 | 98000 | 1 | |
| The speedometer started getting stuck about six months ago. for about eight months i have noticed that when i turn the steering wheel i hear a noise in the front of the car, like a knock or something. also within the last couple of months i have also smelled gas when i first start the car , my husband could not see any leakage or anything until last week. it was leaking from the fuel regulator valve. now the transmission is starting to shift hard sometimes. i haven't had the money to get it all checked out by the manufacturer but i was wondering if there have been any complaints on any of these things. also i can hear a whistling sound when i press the accelerator. and my husband just informed me that he bought a regulator valve for it and some o rings because something is leaking antifreeze slightly. can you help please!!!!!!!! *tr | |||
| 04/16/2008 | 31190 | 20 | 06/22/2004 |
| Transmission started slipping on 04/16/08. i then took the vehicle to henderson chevrolet on 04/17/08 for a transmission flush. on 04/18/08 the transmission progressively got worse and is undriveable. i am currently in the process of having repairs made. *tr | |||
| 10/10/2007 | 78000 | 25 | 03/10/2005 |
| 2004 chevrolet impala's transmission starts slipping. it moves very slowly in the mornings. it moves very slowly from 1st to 2nd gear. it will not pull hills at a slow speed but on the interstate at 50-55mph it will only slow down just a little. it basically will not go over 65 miles per hour. i have to stay in the slow lane. plus, the digital instrument panel does not work so i can only assume i am going 50-55 miles per hour by judging the speed pattern of the other motorists. this means no temperature gauge, no speedometer, and no fuel gauge. i check fluid levels every week. i fill up my tank every saturday and wednesday. i am stuck and sick of this because i can not afford to get two things fixed that should only stop working on old cars. this car is 4 years old. *tr | |||
| 04/03/2008 | 49487 | 2 | 04/18/2007 |
| Tl*the contact owns a 2004 chevrolet impala. while driving 90 mph, the speedometer gauge became stuck and remained at 90 mph, even while driving at lower speeds. the speedometer remains at 90 mph even while the vehicle is parked. in addition, the temperature gauge indicated that the vehicle was overheating when it actually was not. the current mileage was 49,500 and failure mileage was 49,487. updated 10/16/08. *lj the transmission would slip when accelerating from a stopped position. updated 10/17/08.*jb | |||
| 09/15/2007 | 81000 | 1 | 08/10/2007 |
| I seriously thought i was the only one having these problems. i bought a 2004 chevrolet impala in aug 07. the problems started only a month after i bought the car. first the temp gauge would register all the way up to 260. after checking to make sure the car was not running hot, i started calling dealers to try to figure out what the problem was. i was informed by a several dealerships they have seen several problems with the instrument panel and they continued telling how much it would cost to replace it. well only a couple weeks later the speedometer started the same thing. it would stick and not register right. the problem is still continuing cause i can't afford to fix it. i continued my regular maintenance on the car and during and oil change i was informed the transmission fluid needed to changed, so i made the appointment to have it changed on saturday. only a couple of hours after having it changed we went to back up and the transmission slipped. this had never happened before so we thought it just might be low on fluid. after checking the fluid level was fine but the problems continued. now it slips when i put it in drive to take off and you can hear the transmission whining while being driven. as of now it still slips, sometimes, ands whines, and of course the instrument panel is still messed up because i cannot afford to have it fixed. i have spoken to several people that own impalas and i have come to find out they are having the same problems i am having. you would think by now that gm would realize there is a problem and they are not just isolated incidents. *tr | |||
| 10/01/2007 | 30000 | 1 | |
| Tl*the contact owns a 2004 chevrolet impala. when backing up, placing the vehicle in gear, or driving at any speed, the vehicle makes a clicking or thumping sound. the vehicle was taken to the dealer and was diagnosed with interior transmission failure. the cost of the repair was $2,700. the purchase date was unknown. the current mileage was 51,875 and failure mileage was 30,000. | |||
| 12/01/2006 | 30000 | 1 | 11/01/2004 |
| Wow same problem as everyone else. speed does not register properly seems to be whenever it wants it will show speeds higher then what they are. this is a danger because speeds are guessed in school zones and highways. after a couple days speed will begin to work ok. now the blower motor and heater do not work unless you pound by the ashtray area and hopefully the air conditioning will start blowing but the heat will not come on when switched to heat. this is a safety issue living in montana when it gets below 32 and colder it would be nice this winter to thaw out the windows so i can see when driving at unknown speeds. sometimes when the air is blowing you can smell something burning. we are in drought conditions in montana and if my car were to catch on fire on side of road and continue up the mountains this could be a disaster be creating a wildfire. i am unhappy with my car which has started problems around the 30,000 mile mark. another problem is the high beam switch is needing to be clicked twice before dimming down from high beam. this is a safety issue due to blinding oncoming traffic. transmission has been like slipping into gear as well. *tr | |||
| 06/08/2004 | 18000 | 18 | 04/23/2004 |
| Since the vehicle was bought in 2004 it has been towed 3 times to the dealer because the vehicle would not go into reverse. since a new transmission was put in the vehicle still has this problem. this has happened over a dozen of times. updated 09/25/07 *tr | |||
| 07/17/2007 | 18000 | 4 | 05/25/2004 |
| We bought an impala chevrolet 2004 new in 2004. there were a few problems with it. instrument panel cluster -and speedometer gauge did not work and noises came from the instrument panel. steering gear popped/clanking noise heard and sensed from front end. also, seemed like something was wrong with the transmission because it did not change gears correctly, and it kind of bumped when accelerating, appeared as if engine did not want to accelerate. there was a delayed start, may be necessary to hold key in start several seconds until starting or turning back and trying again. sometimes key locked in and won't turn. took to dealer, but it did not do it for them. *ak on the steering gear the steering intermediate shaft was replaced on 11/19/05. again the noise was back and on 07/17/07 the steering intermediate shaft was lubricated. on other issues repairs are to costly. do not feel secure on vehicle these problems have been going on for the past two years. | |||
| 09/18/2006 | 76121 | 1 | 08/01/2003 |
| 2004 chevrolet impala. transmission shifted hard as it moved from stop to driving speed. *mc *nm | |||
| 07/28/2006 | 15 | 1 | 09/01/2005 |
| The transmission has suffered a failure of the solenoid and valve body. apparently through speaking with some other owners of the same car, it is a known issue by gm as they have issued service bulletins in relation. this has occurred in cars as early as 30,000 miles. it causes the vehicle to shift hard and the transmission to fail as an end result. *jb | |||
| 10/10/2005 | 1 | 09/29/2005 | |
| Vehicle can be shifted out of park without depressing brake pedal while ignition is in acc. position. when the car is running you have to depress to release the shifter as per shifter interlock. *nm | |||
| 06/29/2005 | 1 | 05/01/2004 | |
| 2004 chevy impala transmission failed while driving on a major highway interstate 80. the failure has cost $100's of dollars in tow truck fees, rental fees etc. complaints were made to grey chevrolet in stroudsburg pennsylvania over the past 6 months regarding a noise come from either the transmission or the engine and up to the point of the failure the service departement at the dealer could never find a problem with the vehicle. the vehicle was never property assessed. gmc customer assistance was also contacted regarding our unsatisfactory service my this dealer over the past few months as i write this complain 7/7/05 my car is still sitting in the lot of the service department awaiting word from gmc on what to do. | |||
| 09/01/2004 | 10500 | 1 | |
| Car parked on hill with emergency brake engaged. when brake was released, car rolled backwardsas if in neutralal, even though it was in park. *ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - FLOOR SHIFT | |||
| 04/24/2004 | 4000 | 5 | |
| I have rented several gm vehicles over the last year and found that in most every one of them it is possible to shift the car from park without applying the brake while the key is in the acc position. *ak | |||
| POWER TRAIN - AXLE HUBS | |||
| 08/31/2004 | 2 | ||
| Bought a 2004 from russ darrow group in madison wi. this car was a rental car we paid 19k for it and it has 30k miles on it. it shakes when driving over 50mph and the brakes are unreliable. the salesman cooericed us into this car, and we tried to rectify the matter within 48 hours, but they won't cooperate. there are 2004 cars with 0 miles for less money, that have not been in any accidents. the front end is out of allignment and it is unsafe to drive. it is a 2004 chevy impala. we want a different, safe car, we do not want this fixed. the payments are almost 500 per month for six years. there are three different mileage amounts on the papers and on the contract the odometer says 0 striken out. please help. thank you. *ak | |||
| POWER TRAIN - DRIVELINE | |||
| 07/15/2008 | 5900 | 1 | |
| 2004 chevrolet impala ls, speedometer is way off. sometimes shows 60 mph when parked, or up to 160 mph on interstate, when traveling 65 or 70. no way to know what accurate speed is, and could be dangerous. *tr | |||
| 08/31/2004 | 2 | ||
| Bought a 2004 from russ darrow group in madison wi. this car was a rental car we paid 19k for it and it has 30k miles on it. it shakes when driving over 50mph and the brakes are unreliable. the salesman cooericed us into this car, and we tried to rectify the matter within 48 hours, but they won't cooperate. there are 2004 cars with 0 miles for less money, that have not been in any accidents. the front end is out of allignment and it is unsafe to drive. it is a 2004 chevy impala. we want a different, safe car, we do not want this fixed. the payments are almost 500 per month for six years. there are three different mileage amounts on the papers and on the contract the odometer says 0 striken out. please help. thank you. *ak | |||
| POWER TRAIN - DRIVELINE - DRIVESHAFT | |||
| 11/12/2004 | 55550 | 1 | 06/26/2004 |
| Security light went on last month. it was taken in immediately for repair. i was told it was the ignitiion cylinder. the car also makes a vibrating noise on accelerator. i was told this was the drive shaft and the catalitic converter. all replaced. the car still made noise when left service at northeast auto center in philadelphia pa where it was purchased. yesterday the light for security is back on. 2004 chevy impala very disappointed. car has 55,000 miles. at 36k the radiator and water pump went during funeral procession. *tr | |||