Consumer Complaints


Fail datemilesoccurencesPurchase date
TRACTION CONTROL SYSTEM
01/31/20131300001
 The traction control light came on before the snow and ice came and then on my way to work with no warning when the brakes were applied i had no brakes at all. i slid right through a busy intersection with no warning. the abs braking system does not work at all in the snow and ice. i was very lucky the cars were spaced out, that kept me from a very serious accident. i have read online that alot of other people are experiencing the exact same problem with the same make,model and year of car. my question is why have they not issued a recall on the 2004 chevy impala before it kills or seriously injures other people. *tr
11/24/201032000
 The abs light on my mother's 2004 chevrolet impala (only 32,000 miles) abs light recently started coming on. she took it to the local gm dealership. they referenced a gm service bulletin that requires replacement of harnesses and sensors. $367 dealer would not cover warranty because of vehicle age despite our complaint. we elevated the issue up to gm district service (case# 71-898488738). after several calls gm has offered 50% back. regardless, it is unacceptable to not policy safety system beyond standard warranty coverage. questionable if this should be recall. we found four other complaints and one investigation in nhtsa data base of same issue.
10/22/200988181
 New 2004 chevy impala ls first use 3/23/05. three times since purchase i've had to replace a wheel bearing & hub assembly. march of 2006 the right rear, january of 2008 the left rear, october of 2009 the right front. each time the abs and service traction system lights were on. i paid $636.31 this last time. this appears to be a poor design and a safety issue which could lead to the car being undriveable. i was told that the tires would begin to wobble and the steering would be affected if not repaired within a certain amount of time. i've seen on line i'm not the only one who has had a problem with this defect. i'm concerned that the 4th one will fail, or the other 3 that have been replaced will fail again. i am #1 concerned with my safety & the safety of others on the road. i am also concerned about the money i've had to pay because of this design defect. *tr
01/15/2009680001
 When i give it a little gas to go usually just when im first taking off the traction control kicks in but if i let off the gas it kicksback off. then again, go a few blocks and hit the brakes and the antilock brakes kick in some times it turns off the traction control and abs it seem like this is a problem with a large number of impalas and every one is shelling out a lot of money and still have the problem i don't have that kind of money can you tell me what is wrong or should i trade it in for a ford i am 46 and have always been faithful to chevy but if im stuck with a factory defect ford here i come. *tr