Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 01/09/2012 | |||
| My airbag light has come on. has there been any type of recall issued for this that i'm just not finding? if not, can you give me suggestions as to what i should check to make the light go off? i haven't been in a wreck that would cause the light to go off & my air bag has never been deployed. | |||
| 10/06/2008 | 61000 | 1 | 09/22/2005 |
| Tl*the contact owns a 2005 chevrolet impala. the contact stated that the air bag sensor indicator for the passenger side air bag flashes, even when the passenger seat is unoccupied. the manufacturer stated that the vehicle is not under recall. the current and failure mileages were 61,000. updated 12/11/08 *bf the consumer was told the problem was the clockspring in the steering column. updated 12/11/08 | |||
| 06/08/2007 | 15020 | 1 | 07/15/2005 |
| Tl*the contact owns a 2005 chevrolet impala. on june 8, 2007, at an intersection, a vehicle crashed into the front driver side of the contact's vehicle. the front and side air bags failed to deploy. the vehicle was destroyed. the insurance company has possession of the vehicle. the contact and three passengers were injured. the crash involved three vehicles. the contact has photos and a police report. the current and failure mileages were 15,020. | |||
| 03/21/2006 | 40 | 2 | 03/16/2006 |
| We purchased a 2005 chevrolet impala from a dealer on march 16, 2006. on march 21, 2006, we were traveling down a 2 lane highway at 45 mph. the traffic in front of us stopped suddenly. i applied the brakes and heard a loud pop. the brake peddle then went to the floor and i hit the van in front of me twice before i was able to turn down a side street and let the car coast to a stop. our insurance adjuster came out the next morning and took pictures. the car was sent to a body shop to be torn down. gm was notified of the problem with the brakes. the body shop was told not to touch the car until gm could send an inspector to take a look at it. the inspector finally came out and retrieved the information from the black box and took pictures of the brake linkage system. he asked if we had found any parts in the floor under the steering column after the accident. we told him no. gm then took 5 months to finish their investigation. we were not allowed to allow anyone to touch the vehicle until they were done. they came back to us and told us that they were not responsible and that the brakes had been tampered with. we were all set to go after the dealer when my husband decided to look at the brakes himself. when he did, he found the missing part the inspector had asked about. the part was visibly broken. gm has laughingly offered us $2,000.00 for this incident. my husband and i sustained more than $2,000.00 in medical bills. this is a complete joke. in addition to the brake failure, neither one of our air bags deployed even though we hit the other vehicle straight on twice. there has been no recall on this brake part or air bags. *nm | |||
| 06/13/2005 | 1 | ||
| Driving my 2005,chevy impala a deer jumped off side of railroad tracks down into the front of car. extensive damage over $4000. big impact skid marks from tires etc. air bags did not activate. car at garage and being checked out? *jb | |||
| 03/28/2005 | 11000 | 1 | 02/23/2005 |
| I was a passenger in an 2005 impala, driver rear ended a large truck, i hit the windshield, neither the anti lock brakes or the air bags worked, about $8,000 damage to impala, none to truck. i did not have seat belt on.*ak | |||
| AIR BAGS - FRONTAL | |||
| 12/22/2009 | 166377 | 1 | |
| I was in a car accident on 12/22/09 where i rear-ended another car. my airbags never deployed. because of that my head hit the windshield. also i was wearing my seatbelt and the seatbelt did not catch to prevent me from hitting my head on the windshield. *tr | |||
| 07/18/2009 | 89000 | 1 | |
| On saturday july 18, 2009 i was driving my 2005 chevrolet impala on highway 10 in tawassen british columbia heading east bound. i accelerated from a stop light and was traveling at approximately 40 mph when my driver and passenger airbags deployed. i had not struck anything with the vehicle, nor had the vehicle been in any prior frontal collisions. no mechanical repairs have ever been done to the vehicle, and no parts have been modified aside from basic maintenance (brakes, rotors, oil changes, etc.). luckily, me and my passengers (2) sustained no major injuries (only light minor) and i was able to safely pull the vehicle to the side of the highway. i am filing this in america because i am an american citizen and the vehicle is registered to me in the united states. i have filed a claim with my insurance company and with the manufacturer (gm, chevrolet). gm/chevrolet are having problems with jurisdiction between gm canada and gm usa, and have yet to investigate the issue. i am writing this to help me investigate the issue and potentially save lives. thank you *tr | |||
| 03/30/2006 | 25000 | 1 | 03/05/2005 |
| On 3/30/2006 at 1715 hrs a 2005 chevy impala police car was traveling on a gravel road in rural ogle county, illinois when both front air bags deployed, the car never made contact with anything, there are at least 30 pictures to the car and the roadway. since the 30th i personally have called general motors about my concerns involving the rest of my 2005 squad cars, i've called every day since the 30th, with no response, i'm concerned that there is a defect in the air bag system that gm is avoiding the incident, i need some help in getting this resolved. *nm | |||
| 11/02/2005 | 8000 | 1 | 07/01/2005 |
| Dt: the contact stated while driving applied brake pressure and the brakes did not stop the vehicle. the abs did not activate at any time during this incident. the contact's vehicle rear-ended the vehicle in front. the passenger seat didn't restrain the passenger during impact. upon impact, the airbags did not deploy, and the onstar service did not work. the vehicle was towed to a dealership. the insurance agency was investigating the issue with the brakes. the vehicle is currently at a dealer for repairs. *ak updated 12/07/05. *jb | |||
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||
| 07/31/2006 | 38600 | 1 | 10/23/2005 |
| Airbag light keeps coming on. sensor is being replaced, but now dealership says it's the wiring under the seat. the cost to repair is $550! this is a gm certified vehicle warranty with 39,000 miles...car has 40,200 miles. *jb | |||