Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STEERING | ||||||||||||||||
| 09E005000 | DORMAN PRODUCTS, INC. | E (Equipment) | 979 | 02/23/2009 | MFR | GENERAL MOTORS CORP. | 02/17/2009 | 02/17/2009 | ||||||||
| Defect Summary | Dorman is recalling 979 steering knuckles, dorman p/nos. 697-902 and 697-903, sold under dorman's oe solutionstm brand name, and napa p/nos. 7-8502 and 7-8503 which were sold for replacement use on the various vehicles listed above. a potential material or design defect could result in the steering knuckle breaking in the hub area. | |||||||||||||||
| Consequence Summary | A broken steering knuckle could result in loss of steering control and a possible crash without warning. | |||||||||||||||
| Corrective Summary | Dorman will notify owners and replace the defective steering knuckles free of charge and reimburse the repair facility or owner for labor. the recall began on february 23, 2009. owners may contact dorman's toll-free hotline at 1-800-523-2492. | |||||||||||||||
| Notes | This recall only pertains to aftermarket dorman steering knuckles and has no relation to any original equipment installed on vehicles manufactured by general motors corporation.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| 08E063000 | DORMAN PRODUCTS, INC. | E (Equipment) | 3855 | 10/16/2008 | MFR | GENERAL MOTORS CORP. | 10/17/2008 | 10/20/2008 | ||||||||
| Defect Summary | Dorman products is recalling 3,900 intermediate steering shafts dorman part nos. 425-151, 425-152, and 425-153, (sold under dorman's oe solutions brand name), balkamp #'s 7-3057, 7-3058, 7-3059 (sold under the napa brand name), and platinum parts #'s 2425151, 2425152, and 2425153 manufactured during the month of september 2007. these replacement steering shafts can be used on the vehicles listed above. the weld connecting the inner tube to the outer tube may be defective. | |||||||||||||||
| Consequence Summary | If the weld fails, loss of steering could result, possibly resulting in a vehicle crash. | |||||||||||||||
| Corrective Summary | Dorman will notify owners and replace the steering shafts free of charge. the recall began on october 16, 2008. owners may contact dorman toll free at 1-800-523-2492. | |||||||||||||||
| Notes | This recall only pertains to dorman's oe solutions brand name, balkamp's napa brand, and the platinum brand steering shafts and has no relation to any original equipment installed on vehicles manufactured by general motors corporation.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 060232009 | 08/01/2007 | 060232009A | 10022924 | Overview of steering system noises. *nj | 10/05/2007 |
| 010232001F | 02/01/2006 | 10019516 | Clunk felt/noise heard from steering column, steering gear and/or front of vehicle during turning maneuver and/or steering wheel rotation. *tt | 03/21/2006 | |
| 050232007 | 11/01/2005 | 10018690 | Power steering moan or groan noise while driving. *jb | 01/10/2006 | |
| 050232003 | 06/01/2005 | 10017515 | Revised outer tie rod end nut tightening specification/tie rod end jam nut tightening specification added. *tt | 11/09/2005 | |
| 01-02-32-001 | 04/01/2008 | 010232001O | 618086 | Concerns with clunk noise from front of vehicle turning maneuver / steering wheel rotation.*jb (lubricate or replace intermediate shaft as appropriate). updated 10/05/07. *nj updated 4/1/08. *nj updated 7/1/2008 *pe | 04/03/2001 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 10/31/2011 | 130000 | 1 | |
| I purchased vehicle 0ct 2011,transmission went bad,started steering hard, had it checked by dealer (chev) place. gave me estamate of $3000. to replace steering. i talked with recall people they fineally lowered it to me paying $700.. said the vin # does not match the recalls impalas. there is large electrical problem makes car shut down going down road. all of this begin 2 weeks after my purchase. im a senior living off social security, cannot afford even the small amount of fixing this car. i have spoken with impala owners, they all have the same problems. im still making payments on this peice of junk. owe $5000. bad decision. do hope you can help me. thank you. *tr | |||
| 10/31/2011 | 130000 | ||
| I purchased vehicle 0ct 2011,transmission went bad,started steering hard, had it checked by dealer (chev) place. gave me estamate of $3000. to replace steering. i talked with recall people they fineally lowered it to me paying $700.. said the vin # does not match the recalls impalas. there is large electrical problem makes car shut down going down road. all of this begin 2 weeks after my purchase. im a senior living off social security, cannot afford even the small amount of fixing this car. i have spoken with impala owners, they all have the same problems. im still making payments on this peice of junk. owe $5000. bad decision. do hope you can help me. thank you. | |||
| 07/28/2012 | 70000 | ||
| Tl* the contact owns a 2005 chevrolet impala. the contact stated that the vehicle jerked while turning. the contact then lost control of the steering and could not control the vehicle. as a result, the contact crashed into a median. no one was injured. the vehicle was taken to a dealer for a diagnosis. the dealer could not diagnose the failure. the manufacturer was not contacted. the failure and current mileages were 70,000. the vin was not available. | |||
| 04/14/2010 | 45000 | ||
| Tl- the contact owns a 2005 chevrolet impala. the contact stated that when making a turn in any direction at any speed, the steering wheel would not self center. the vehicle was taken to the dealer where the center sensor was replaced however, the contact was still experiencing the failure. the vin was not available. the current mileage was 61,000 and the failure mileage was 45,000. kmj | |||
| 04/14/2010 | 45000 | ||
| Tl- the contact owns a 2005 chevreolet impala. when making a turn in any direction at any speed the contact noticed that the steering wheel would not self center. the vehicle was taken to the dealership where the center sensor was replaced, however the contact is still experiencing the failure. the vin was not available. the current mileage is 61000 and the failure mileage was 45000. bml | |||
| 12/01/2011 | 114500 | ||
| Driver seat heater stopped working. heat on driver side blows cool air and passenger side blows warm. rough shifting of speed between 20-30 mph since first month of purchase. | |||
| 08/01/2009 | 70000 | ||
| Tl- the contact owns a 2005 chevrolet impala. the contact was driving 30 when the steering wheel seized and became difficult to maneuver. the contact also stated that at engine startup, the smell of fuel emitted inside of the vehicle. the vehicle was taken to both a private mechanic and the dealer. the manufacturer was not made aware of the failure and the vehicle was not repaired. the failure mileage was 70,000 and the current mileage was 83,000. kmj | |||
| 08/01/2009 | 70000 | ||
| Tl- the contact owns a 2005 chevrolet impala. the contact was driving 30 when the vehicle became hard to steer. the contact also stated at engine startup the smell of fuel emitted inside of the vehicle. the vehicle was taken to both a private mechanic and the dealer. the manufacturer was not contacted. the vehicle was not repaired. the failure mileage was 70,000 and the current mileages was 83,000. rds | |||
| 10/01/2011 | 89000 | ||
| My chevy impala began shaking when i attempt to slow down on the freeway from speeds of 55-65 miles an hour. i have replaced the tires, brakes, and balanced, aligned, rotated and the shaking has not stopped. this is very dangerous when you need to come to a quick stop because when your car shakes like it's falling apart your first instinct is to let go of the brake. i have researched this problem and have come to discover this is a common problem with chevrolet impala's. i can not afford to keep dumping money into a temporoary solution. | |||
| 04/14/2010 | 60000 | ||
| Steering knuckle makes a popping noise sped odometer does not work temp gauge does not work cruse control ingages when ever it wants to if the switch is in the on position a herd that a lot of chevrolets had recalls for these conditions ! are there any recalls for thes conditions on my car ? | |||
| 12/17/2010 | 19500 | ||
| 3.4ltr 6cyl base model has had multiple defective sensations for some time now; among those are steering, transmission shifting from a standing stop, braking and odd noises. this vehicle's 5 y/o with only 20k mi, owned by elders & used locally, i've been driving them, & now i have this car. the left outter tie rod end had to be replaced with less than 20k mi. the steering still has an unstable feel when turning and make a metal to metal clinking noise from a defective (& as told by my mechanic & nhtsa reports, repeatedly reported) intermediate steering shaft. there should be a total recall because of this defective gm engineering problem. there is also a clinking noise occasionally when accelerating from a standing stop; can not tell if this defect is from the steering or something else like the engine mounts. have not yet discovered this source. from a standing stop, the transmission will occasionally shift abruptly, either from a neutral disposition into 1st gear or from 1st to 2nd gear; the car lurches forward & the occupants heads are whipped back. this is similar to other reports of defective power train functionality i've read about with this model. braking, when just starting a trip, has an improper feel and sometimes sounds like it's grinding, as if the brake pads or rotors are cracked/worn; this is a sensation i've had with vehicles having 100,000 miles, not on a car like this with only 20k miles. the center arm rest's pad support is flimsy/cheap plastic & has broken simply upon entering & shifting in the seat. i now see why so many police departments have discontinued the impala's in favor of the charger's, crown vic's, taurus's and escapes. the us government should be severely fining gm for marketing this car. >>>this car needs to be recalled for many reasons<<< | |||
| 11/01/2010 | 1 | ||
| Fax from senator menendez on behalf of constituent re a recent conversation with gmc about a problem with their 2005 chevrolet impala; would like to know why gm can't be a viable, honest, consumer friendly man'f of a safe car *tgw the consumer stated there was a popping noise coming from the vehicle when stopping or making turns. after doing some research, the consumer learned the problem was the intermediate steering shaft. *jb | |||
| 05/20/2008 | 29000 | ||
| Tl- the contact owns a 2005 chevrolet impala. the contact stated the steering gets very loose on the vehicle. when it gets loose the contact hear a noise and feel the steering slip. this all comes from the steering column. the contact had not had the vehicle inspected. the contact stated this used to be periodic, but now it happens every time he drives the vehicle. the vin was not available at the time of the complaint. the failure mileage was 29000 and the current mileage was 40000.rl | |||
| 09/13/2010 | 37517 | ||
| Tl-the contact owns 2005 chevrolet impala ls. while driving 30 mph there was an explosion noise throughout the vehicle. the vehicle was taken to the dealer where he was told his steering column needed to be replaced. they replaced the steering knuckle at a cost of $300 due to no recalls or warranty on the vehicle. the manufacturer was contacted and informed him due to no recalls or warranty they will not repair the vehicle without it being a cost to him. the failure mileage was 37,517....mw | |||
| 03/15/2010 | |||
| On my 2005 chevrolet impala, 6 cyl, the power steering components are leaking p/s fluid. the pump has been replaced at least once and now the steering rack is in jeopardy of failure. | |||
| 12/22/2005 | 12000 | 1 | |
| I bought a new 2005 chevy impala in march 2005 and had to replaced the steering shaft after about 12000 miles in 9 months. in feb,2010 i had to replaced the second shaft that's 3 shafts in 4 an half years with less than 60,000 miles. *tr | |||
| 02/15/2009 | 11000 | 1 | |
| Driving to work approx 06:30 am. power steering went out, managed to turn the car towards ditch to avoid oncoming vehicles. approx 45 mph, two lane frontage road. the car has always been rather weavy on the highway. the dealer couldn't find anything wrong until the recall for steering linkage was pointed out. even after that, the car handled poorly and was reported to dealer. (steered poorly) reported to dealer, nothing done until after accident. power steering pump replaced, but dealer refused admission of fault. billed us for accident damage and replacement of powersteering pump. *tr | |||
| 11/02/2009 | 14600 | 1 | |
| Tl* the contact owns a 2005 chevrolet impala. when driving intermittently he hears a clanging noise in the steering column. the vehicle was taken to the dealer, and a grease kit was installed on the i-shaft. after 14,000 miles the failure resurfaced. the vehicle would be diagnosed by the dealer in december of 2009. the current mileage was 29,268. the failure mileage was approximately 14,600. updated 4/7/2010 *cn the dealer replaced the intermediate shaft. updated 05/20/10.*jb | |||
| 07/01/2009 | 46100 | 1 | |
| Clunking noise coming from steering shaft. gm dealer told me that thee have been numerous problems with steering shafts on this vehicle but no recall. will cost 250.00 to fix.*tr | |||
| 09/07/2009 | 106979 | 1 | |
| My vehicle, a 2005 chevy impala, has had an issue concerning my fuel pressure regulator. after taking my vehicle to the chevy dealership to find out what the issue was, the diagnostics test had discovered that the fuel pressure regulator was damaged. i did further research on the issue they discovered i have come to find out that there was a recall on the same exact part on march 12 of 2007. when i returned to pick up my vehicle, they also mentioned another issue about my vehicles steering. this also showed up on the list of recalls for my model/year vehicle. when i asked regarding the issue of why my car was not involved in the recall, they stated that my vin number is not in the list of cars they felt should be recalled. i was concerned and wondering why would my vehicle not be recalled also when the same exact issued occurred on my vehicle as well. *tr | |||
| 05/15/2009 | 119759 | 1 | |
| I was sold a vehicle from a car dealership that supposedly had a 100+ point inspection including safety equipment. after taking the vehicle to my mechanic, i found that the rear brakes had only 10% brake pad left and the power steering was compromised. *tr | |||
| 01/13/2009 | 1 | ||
| I have a 2005 impala and i've been experiencing problems with the steering and was told by a gm mechanic that it was my tires, so i had all 4 tires replaced and still have issues when turning the wheel. i can hear and feel a clicking/popping nose everytime. *tr | |||
| 01/05/2009 | 48544 | 1 | |
| Speedometer said i was doing 87 mph when car was shut off and in park. took car to dealer, had instrument cluster replaced. also had them check pop in the steering( made noise when i bought it from dealer with less than 31,000 miles on it. dealer replaced instrument panel cluster, steering shaft and cruise control sensor. ( cruise control would just shut off and work periodically.) it was really just an adjustment on the brake sensor switch that needed adjustment. had to take car back for the adjustment to brake pedal sensor. *tr | |||
| 09/06/2008 | 1 | ||
| 2005 impala popping sound made in steering wheel when turning vehicle. after consulting with mechanic he stated it could be a problem that could cause my steering to fail while driving. after performing research online it appears this is a common problem with the initial design of the vehicle's steering lubrication system. this could be a potential safety concern if the steering fails while in motion and the driver is unable to steer the car. *tr | |||
| 09/13/2007 | 1 | ||
| Premature failure of left tie rod end. failed at 28,000 miles. *tr | |||
| 02/21/2008 | 21000 | 2 | 12/13/2005 |
| Power steering total quit working on two occasions in the past few months and we were stranded on the road and had to have auto towed to dealer. *tr | |||
| 04/06/2008 | 13400 | 5 | 12/10/2004 |
| I have a 2005 chevy impala, currently with 22,320 miles. at my oil change and tire rotation, (~20,500) i was informed by repair place that they would not perform the tire rotation as i would be needing to replace the tires soon. i asked why they were wearing so fast- i was told, they noticed it on many impalas- premature tire wear between 18,000-25,000 miles. ~ 15 months ago, with only about 13,000 miles, when i had an oil change done i was informed me the engine was leaking oil from the rear of the engine, i should take it to the dealer for repair. the dealer had to replace (under warranty) several seals/gaskets- oil pan, drain plug, oil filter, plus replace the drain plug. the car is sometimes hard to start and have to hold the key in the start position, and/or lightly press the gas pedal to start it. about two weeks ago, i grinded the starter. sometimes the car will start roughly and immediately stall, or will stall the first few seconds as i am backing out the drive way. dealer about this they told me i was using cheap gas and to use a better brand, but i always use brand gas, i even use fuel injector cleaner dealer later told me i needed to have the fuel injection flushed with their system for $199, plus tax and charges, hearing it was not good for the vehicle, i declined. i have also noticed a clunking/bumping/banging noise when turning, especially hard turns. my brakes need to be replaced, the front brakes are starting to make a thump when braking, and yesterday when braking hard, i heard a squeal noise, (rear?). fuel gauge sometimes rapidly fluctuates, when driving, and at times when accelerating,(though not concurrent) i hear a swoosh/gargling sound. i was accelerating too hard. the fuel gauge will swing as much as a 1/4 tank when driving before recovering to the correct position. gauge shows low fuel level, low fuel light comes on, i only needed 10-12 gals to fill it (~16 gals). *tr | |||
| 02/19/2008 | 22000 | 1 | 05/25/2005 |
| The intermediate shaft on steering wears out causing vibration in steering, was replaced free, but was a known problem to chevrolet year 2005. also rear brakes do not last very long low mileage they wear out before expected time. *tr | |||
| 02/01/2007 | 35000 | 60 | 06/01/2005 |
| Tl*the contact owns a 2005 chevrolet impala. while driving between 1 and 25 mph, the contact heard a loud clunking noise coming from the front end of the vehicle. he also felt a vibration in the steering wheel. there is a technical service bulletin (01-02-32001h) regarding this same failure. the manufacturer stated that the contact would be responsible for the repair costs. the current mileage was 37,500 and failure mileage was 35,000. | |||
| 03/15/2007 | 29995 | 3 | 11/11/2005 |
| Tl* the contact owns a 2005 chevrolet impala. the contact stated that he heard a loud noise coming from the steering wheel when driving in reverse. he took the vehicle to the dealer on four occasions and repair work was performed. however, they were unable to duplicate the failure and the noise returned. the contact had all repair orders for each time the vehicle was taken to the dealer. the contact stated that the steering gear was replaced. the current mileage is 30,100, and failure mileage was 29,995. *ak | |||
| 11/15/2006 | 66813 | 1 | 02/27/2005 |
| Had to pay dealership to lube my intermediate steering shaft due to it being defective. vehicle starts to make a popping noise from under the hood when turning at low speeds. filed claim with gm but they would not pay. they claim it is a maintenance issue. the shaft is sealed it was not intended to be lubed several times. *nm | |||
| 07/14/2006 | 30188 | 1 | 04/23/2005 |
| Clunking/banging noise felt in steering wheel, gas and brake pedals when turning right or left and sometimes when going straight on a rough surface. taken to dealer three times for repair. the first and second time lube kit was replaced on steering shaft. the third time, owner was told that the whole steering shaft would need to be replaced and that the part was being redesigned by gm and would not be available for six months or more. owner was told that car was safe to drive in the meanwhile. owner was told that there was a bulletin regarding this issue. owner filed a complaint with gm. *nm | |||
| STEERING - COLUMN | |||
| 03/17/2008 | 64480 | 6 | 03/14/2008 |
| Tl*the contact owns a 2005 chevrolet impala. the following day after the vehicle was purchased, the speedometer stopped working. a cluster was repaired and a new steering column was installed at the cost of $465. after the cluster was replaced, the speedometer began to work. while driving between 55-70 mph, the vehicle began making a whining sound. the whining sound could also be heard while driving at speeds between 35-45 mph. on four occasions, the vehicle would not defrost and heat up at temperatures between 45-59 degrees. the dealer stated that nothing could be done. on three different occasions, the vehicle stalled. while parked at a gas station and twice when attempting to start the vehicle, it eventually restarted. the dealer initially stated that the failure could be due to the ignition or the starter. the contact found a nail in a tire and went to a tire shop. she was informed that all four of the tires had cracks on the edge of the tread and were dry rotted. the current mileage was 65,480 and failure mileage was 64,480. | |||
| 11/09/2007 | 45000 | 1 | 03/28/2005 |
| There was a loud clunking noise whenever i made a hard turn in my car - both left and right, as well as a feeling that the steering column was loose. also, the right front tire would move by touch. i took it to the dealership and was told that the steering column would need to be replaced and i would have to have new tie rods because they were loose. i was also told by the dealer that this was a common problem with the impala. why has a recall not be instituted if the dealer is repairing more than one instance of this problem per week? *tr | |||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||
| 03/01/2010 | 103000 | ||
| Tl*-the contact owns a 2005 chevrolet impala. the contact started the ignition and the steering wheel began to make a loud noise in a shaking motion. the noise became louder when making turns. the vehicle was taken to the dealer for diagnostic testing. the failure was contributed to the power steering pump. the dealer estimated cost to replace the power steering pump was $419.00. the vehicle was not repaired. the failure mileage was 103,000. the current mileage was 104,000. | |||
| 02/05/2007 | 55702 | 1 | 04/28/2006 |
| While driving the car the steering wheel made loud noises. i took the car to the dealer, and was told that the steering pump failed, and the line had a small leak. i had to pay $800 to get the car fixed. i was told by one of the technicians that this was a common problem for the impala. *ak | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 05/01/2007 | 85000 | 1 | |
| Driving down paved road headlights will go out sometimes they will come back on and sometimes they won't. i also have reported my speedometer showing 80 or 90 mph when i am driving at normal speeds and 40 or 50 mph when completely stopped - sometimes it will not work at all. vehicle has not been repaired due to the cost involved. also have had a problem with my power steering pump and a wheel hub. hub replaced and paid out of pocket and it did not correct the problem. paid $600 to replace the hub. had to replace the tires because of that defect. *tr | |||
| STEERING - LINKAGES - KNUCKLE - SPINDLE - ARM | |||
| 11/27/2007 | 50500 | 1 | 03/03/2006 |
| Started to notice rumbling and clicking noises as well as vibrations in the steering wheel as i made slow turns. called the local chevrolet service department and he knew exactly what was wrong from my description. he says it is a known issue with the upper intermediate steering shaft on several chevy products, including my 2005 chevy impala with 50,000 miles on it. it is so common the repair part is on national backorder. i am going to get a repair bill of around $240. i feel this should be a national recall due to the known issue by chevy. it is not right now due to the fact it is not considered a safety issue, yet. i understand parts going bad and do not expect the manufacturer to guarantee nothing will ever happen. but, when there is a know defect, why should i left holding the $240 bill??? the manufacturer should have this as a recall and should reimburse customers accordingly. *tr | |||