Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
05/11/20081
 2005 chevy impala lost control on the wet roadway. consumer went off the left side of the roadway and struck the median wall, rotated and struck the median wall again. *nj according to the police report, the tires were worn with excessive wear to the edges. ohio traffic crash report # 10-0349-90 *jb updated 04/15/10 *bf
TIRES - MARKINGS
04/06/200813400512/10/2004
 I have a 2005 chevy impala, currently with 22,320 miles. at my oil change and tire rotation, (~20,500) i was informed by repair place that they would not perform the tire rotation as i would be needing to replace the tires soon. i asked why they were wearing so fast- i was told, they noticed it on many impalas- premature tire wear between 18,000-25,000 miles. ~ 15 months ago, with only about 13,000 miles, when i had an oil change done i was informed me the engine was leaking oil from the rear of the engine, i should take it to the dealer for repair. the dealer had to replace (under warranty) several seals/gaskets- oil pan, drain plug, oil filter, plus replace the drain plug. the car is sometimes hard to start and have to hold the key in the start position, and/or lightly press the gas pedal to start it. about two weeks ago, i grinded the starter. sometimes the car will start roughly and immediately stall, or will stall the first few seconds as i am backing out the drive way. dealer about this they told me i was using cheap gas and to use a better brand, but i always use brand gas, i even use fuel injector cleaner dealer later told me i needed to have the fuel injection flushed with their system for $199, plus tax and charges, hearing it was not good for the vehicle, i declined. i have also noticed a clunking/bumping/banging noise when turning, especially hard turns. my brakes need to be replaced, the front brakes are starting to make a thump when braking, and yesterday when braking hard, i heard a squeal noise, (rear?). fuel gauge sometimes rapidly fluctuates, when driving, and at times when accelerating,(though not concurrent) i hear a swoosh/gargling sound. i was accelerating too hard. the fuel gauge will swing as much as a 1/4 tank when driving before recovering to the correct position. gauge shows low fuel level, low fuel light comes on, i only needed 10-12 gals to fill it (~16 gals). *tr
TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS
07/01/200860000
 Tire pressure monitoring system failed repeatedly during warranty by not showing one or two of the tire's pressure. was never repaired at the gm service, only reset. the defect reapeard in 3 days to 6 months after the reset. initially would appear while driving on highway. now at over 100,000km it failed for all 4 weels. i did not attempt to do anithing about this yet. the absence of tire pressure information may cause accidents due to lakk of information about loss of pressure in tires.
TIRES - TREAD/BELT
03/17/200864480603/14/2008
 Tl*the contact owns a 2005 chevrolet impala. the following day after the vehicle was purchased, the speedometer stopped working. a cluster was repaired and a new steering column was installed at the cost of $465. after the cluster was replaced, the speedometer began to work. while driving between 55-70 mph, the vehicle began making a whining sound. the whining sound could also be heard while driving at speeds between 35-45 mph. on four occasions, the vehicle would not defrost and heat up at temperatures between 45-59 degrees. the dealer stated that nothing could be done. on three different occasions, the vehicle stalled. while parked at a gas station and twice when attempting to start the vehicle, it eventually restarted. the dealer initially stated that the failure could be due to the ignition or the starter. the contact found a nail in a tire and went to a tire shop. she was informed that all four of the tires had cracks on the edge of the tread and were dry rotted. the current mileage was 65,480 and failure mileage was 64,480.
04/06/200813400512/10/2004
 I have a 2005 chevy impala, currently with 22,320 miles. at my oil change and tire rotation, (~20,500) i was informed by repair place that they would not perform the tire rotation as i would be needing to replace the tires soon. i asked why they were wearing so fast- i was told, they noticed it on many impalas- premature tire wear between 18,000-25,000 miles. ~ 15 months ago, with only about 13,000 miles, when i had an oil change done i was informed me the engine was leaking oil from the rear of the engine, i should take it to the dealer for repair. the dealer had to replace (under warranty) several seals/gaskets- oil pan, drain plug, oil filter, plus replace the drain plug. the car is sometimes hard to start and have to hold the key in the start position, and/or lightly press the gas pedal to start it. about two weeks ago, i grinded the starter. sometimes the car will start roughly and immediately stall, or will stall the first few seconds as i am backing out the drive way. dealer about this they told me i was using cheap gas and to use a better brand, but i always use brand gas, i even use fuel injector cleaner dealer later told me i needed to have the fuel injection flushed with their system for $199, plus tax and charges, hearing it was not good for the vehicle, i declined. i have also noticed a clunking/bumping/banging noise when turning, especially hard turns. my brakes need to be replaced, the front brakes are starting to make a thump when braking, and yesterday when braking hard, i heard a squeal noise, (rear?). fuel gauge sometimes rapidly fluctuates, when driving, and at times when accelerating,(though not concurrent) i hear a swoosh/gargling sound. i was accelerating too hard. the fuel gauge will swing as much as a 1/4 tank when driving before recovering to the correct position. gauge shows low fuel level, low fuel light comes on, i only needed 10-12 gals to fill it (~16 gals). *tr