Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRONIC STABILITY CONTROL
07/07/201277000
 Tl-the contact owns a 2006 chevrolet impala. the contact stated that while driving at all speeds, the cruise control activated and the vehicle decelerated. various warning lights also illuminated randomly. in addition, the gear shifted into park, but the vehicle continued to drive. the vehicle was taken to the dealer, who stated that the vehicle might have been experiencing internal electrical failures. the dealer also stated that the failure might be due to the transmission, but there were no warning lights indicating such. the vehicle was not repaired and the dealer offered no assistance. the manufacturer was not notified. the failure mileage was 77,000 and the current mileage was 79,000. sm.
07/07/201277000
 Tl- the contact owns a 2006 chevrolet impala. the contact stated that while driving at any speed. the vehicle changed to the cruise control gear and decreased the speed of the vehicle. the warning lights illuminated and blinks randomly. the gear shift changes from drive to parking and the vehicle still was operable on the like it was on the drive gear. the vehicle was taken to the dealer who stated that the vehicle may have internal electrical failures and it may be the transmission. but no signals showed any failure with the transmission. the vehicle was not repaired and the dealer offered no other assistance. the manufacture was not notified. the failure mileage was 77,000 and the current mileage was 79,000. lg
06/06/201132000
 My traction control, abs and service brake assit light continue to come on despite the fact that i have had the sensors replaced 3 times now. i will hear a growling noise when i put on the brakes or get a foul smell when i turn on the defrost, also when i get that smell the defrost doesn't work properly then later the abs, traction control and brake assist light will come on. i have had a chevy dealer and the dealer i bought the car from check the problem and say its fixed 3 times but the problem continues.
09/08/2011140000
 There is a loud tapping noise when you turn the a/c temp knob or try and change the air flow. the noise sounds like it comes from the passenger airbag area. the noise started when we bought the car on march 16,2010 but it only sound when we would change the air flow button. but today on september 8,2011 it started to make a faster louder tapping in the same place but this time in addition to the air flow botton now its triggered by the a/c tempeture knob. the noise is embarrising as we as annoying!
08/27/200850001
 I'm a faithful customer of s&j since childhood and my mother purchased her vehicles there. up to this point i thought i could trust your service department to do honest work on my 2006 chevy impala. indeed this did not happen! my vehicle has returned about 8 times for same or similar problem. fernado is a great customer attendant, but he does not work on my car, so what i feel is not directed towards him. here is a list of chain of events that i have inquired since ownership of my new-used chevy in feb. 2007. i have a new chevy impala. within a year of ownership, the car has been to the dealer 8 times for major repairs (none due to my own fault)! *tr