Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
12/21/201282000
 Tl-the contact owns a 2006 chevrolet impala. the contact stated that while completing a left turn, the vehicle suddenly accelerated and the contact lost control and crashed into the rear of another vehicle. the manufacturer was made aware of the failure. the vehicle was towed to a local body shop but was not repaired. the approximate failure and current mileage was 82,000. kmj
12/21/201282000
 Tl-the contact owns a 2006 chevrolet impala. the contact stated that he turned left attempting to park and the vehicle suddenly accelerated the contact lost control and crashed into a proceeding vehicle left rear end. the manufacturer was made aware of the failure. the vehicle was towed to the local body shop. the vehicle was not repaired. the approximate failure and current mileage was 82,000. li
02/06/201260400
 I purchased a 2006 impala ss, just recently after reaching 60,000 miles my transmission started slipping in 4th gear and overdrive at highway speeds. a short 300 miles later the transmission failed completely while driving home from work on the interstate. i had the car towed to a local transmission shop where i was told it either needed to be rebuilt or replaced. i had it rebuilt for $2442 all out of my own pocket because my powertrain warranty had already expired. now a mere 3 months later and now currently at 69,200 miles the new transmission is showing the same exact symptoms it had when it failed the first time. again with no warranty and repair costs over 2000 dollars i will soon be forced to replace the transmission again. not to mention rental car costs and the inconvenience of having this happen twice within a year and 10,000 miles apart. other recent issues include a check engine light on for a cylinder 6 misfire due to an oil fouled spark plug and burning or using a full quart of oil every 1000 miles i'm sure major engine repairs are soon to come. it almost makes me sick to my stomach knowing i still have 4 more years to pay on this vehicle and all of these problems under 70,000 miles majority of which are highway driven. needless to say this will be the last gm vehicle i ever own.
01/01/201054000
 Tl* the contact owns a 2006 chevrolet impala. the contact stated the vehicle would abnormally accelerate when traveling at any speed, making it hard for the contact to maintain control of the vehicle. the dealer changed the transmission fluid but to no avail. the vehicle was then taken to a local repair shop where the gear shifter wiring harness was replaced. the failure persisted. the manufacturer had not yet been contacted. the failure mileage was 54,000 and the current mileage was 57,000.
12/14/200974799
 Tl*the contact owns a 2006 chevrolet impala. whenever the contact drove the vehicle at various speeds including 35 mph he noticed that the service engine light and tire traction control light appeared on the dashboard, moments later, the contact noticed that the vehicle began accelerating on its own. the vehicle was taken to the dealer who informed the contact that the accelerator panel assembly needed to be replaced. the current and failure mileages were 74799.
08/27/200850001
 I'm a faithful customer of s&j since childhood and my mother purchased her vehicles there. up to this point i thought i could trust your service department to do honest work on my 2006 chevy impala. indeed this did not happen! my vehicle has returned about 8 times for same or similar problem. fernado is a great customer attendant, but he does not work on my car, so what i feel is not directed towards him. here is a list of chain of events that i have inquired since ownership of my new-used chevy in feb. 2007. i have a new chevy impala. within a year of ownership, the car has been to the dealer 8 times for major repairs (none due to my own fault)! *tr
10/12/200610110/02/2006
 Tl*the contact owns a 2006 chevrolet impala. the vehicle lunges forward approximately ten feet after pressure was applied to the accelerator pedal. the failure also occurred while driving 5 mph in reverse. the dealer took the vehicle to a sales dealer and was informed that this was a normal occurrence. most recently, the service advisor and manager drove the vehicle and experienced the failure; however, they could not determine the cause. the current mileage was 7,000 and failure mileage was 10. updated 01-10-08. *kb updated 01/09/08
11/15/20061000110/02/2006
 Tl*the contact owns a 2006 chevrolet impala. while driving 10 mph or stopped at a stop sign, the vehicle lunges forward 10 to 15 feet by itself. the failure occurs whenever the vehicle is driven. the vehicle performs the same way when in reverse. for the past two months, the service department at the dealer has had the vehicle. all of the service department personnel agreed that the vehicle lunges forward abnormally, but stated that nothing could be done. the current mileage was 7,000 and failure mileage was 1,000. updated 01-10-08. *kb the consumer stated overhead dome light stayed on, transmission hesitates and bumps on 1-2 shift, and a/c blows warm intermittently. updated 01/04/07 *tr
12/04/200689696404/21/2006
 Speedometer stopped working. *jb
05/10/2006605/02/2006
 Car speeds up with no cruise control when i the hit brake it goes back to normal speed. it is an intermittent problem. car wants to stop at stop signs must step on gas to keep running. driving along car sometimes feel like its not getting gas and shakes and misses. air condition works sometimes blows cold then goes to hot air. i think this is unsafe. dealer can't find problems chevy won't do anything about it. this is a 2006 chev impala with 3.9 v6 engine 8400 miles on it . we bought car in may 2006 and problems started right away. *jb
VEHICLE SPEED CONTROL - ACCELERATOR PEDAL
03/15/200715000512/10/2005
 The 2006 chevrolet impala had a technical bulletin on a power steering hose i was never notifed off. the hose exploded, and the car could not move. it was towed to the 1st dealership. they said it was fixed, but it would not steer out of the bay. they flushed the power steering unit, and with days it would not steer properly. i took it to another dealership, which after two visits, determined it needed a new power steering pump. then the accelerator stuck to the floor while turning. the car was taken to the dealership and a new accelrator was installed. the vehicle was returned to me again and athe steering went out, this time, i nearly hit a telephone pole while turning. the dealership took the car in and replaced the rack and pinion. the car again did not steer properly, and i nearly hit a phone pole on the way home. at one point the second dealership put over 200 miles on the vehicle. gm said the carwas. in operating order . t had less than 17,000 miles on it, and demanded i pick up the vehi or be charged storage fees. i have nearly wrecked the car due to mechanical defects on three seperate occasions. *ak