Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STEERING | ||||||||||||||||
| 09E005000 | DORMAN PRODUCTS, INC. | E (Equipment) | 979 | 02/23/2009 | MFR | GENERAL MOTORS CORP. | 02/17/2009 | 02/17/2009 | ||||||||
| Defect Summary | Dorman is recalling 979 steering knuckles, dorman p/nos. 697-902 and 697-903, sold under dorman's oe solutionstm brand name, and napa p/nos. 7-8502 and 7-8503 which were sold for replacement use on the various vehicles listed above. a potential material or design defect could result in the steering knuckle breaking in the hub area. | |||||||||||||||
| Consequence Summary | A broken steering knuckle could result in loss of steering control and a possible crash without warning. | |||||||||||||||
| Corrective Summary | Dorman will notify owners and replace the defective steering knuckles free of charge and reimburse the repair facility or owner for labor. the recall began on february 23, 2009. owners may contact dorman's toll-free hotline at 1-800-523-2492. | |||||||||||||||
| Notes | This recall only pertains to aftermarket dorman steering knuckles and has no relation to any original equipment installed on vehicles manufactured by general motors corporation.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| PIC-5013A | 02/01/2009 | 10030168 | Chevrolet: when turning the steering wheel in a parking lot maneuver with the vehicle not moving (foot on brake) resistance is felt in the steering wheel. this may happen when underhood temperatures are high, such as after an extended road | 08/12/2009 | |
| 050232007 | 11/01/2005 | 10018690 | Power steering moan or groan noise while driving. *jb | 01/10/2006 | |
| 01-02-32-001 | 04/01/2008 | 010232001O | 618086 | Concerns with clunk noise from front of vehicle turning maneuver / steering wheel rotation.*jb (lubricate or replace intermediate shaft as appropriate). updated 10/05/07. *nj updated 4/1/08. *nj updated 7/1/2008 *pe | 04/03/2001 |
| STEERING - COLUMN | |||||
| 070235005 | 08/01/2007 | 070235005C | 10022711 | Ei07162 - steering clunk noise felt, heard from steering column. (replace i-shaft) *nj updated on 09/24/07 *nj updated 10/5/07. *nj | 09/24/2007 |
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||||
| PIC-5013A | 02/01/2009 | 10030168 | Chevrolet: when turning the steering wheel in a parking lot maneuver with the vehicle not moving (foot on brake) resistance is felt in the steering wheel. this may happen when underhood temperatures are high, such as after an extended road | 08/12/2009 | |
| STEERING - WHEEL AND HANDLE BAR | |||||
| PIC-5013A | 02/01/2009 | 10030168 | Chevrolet: when turning the steering wheel in a parking lot maneuver with the vehicle not moving (foot on brake) resistance is felt in the steering wheel. this may happen when underhood temperatures are high, such as after an extended road | 08/12/2009 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 01/26/2012 | 92000 | 1 | |
| As i was driving on the highway, suddenly reduced engine power came up on the dash board. followed by the steering wheel locking up and the car shutting off. after 20 minutes the car started again, but now i drive witha constant fear of this happening again, and what if my children are in the car next time! i have a constant issue with the power steering line leaking, although i have replaced the pump, and the fuel line. i feel like i am throwing my money into a bottom less pit. what do i do from here? *tr | |||
| 01/26/2012 | 92000 | ||
| As i was driving on the highway, suddenly reduced engine power came up on the dash board. followed by the steering wheel locking up and the car shutting off. after 20 minutes the car started again, but now i drive witha constant fear of this happening again, and what if my children are in the car next time! i have a constant issue with the power steering line leaking, although i have replaced the pump, and the fuel line. i feel like i am throwing my money into a bottom less pit. what do i do from here? | |||
| 01/24/2013 | 175284 | ||
| Tl* the contact owns a 2007 chevrolet impala. the contact stated that while driving approximately 55 mph, a loud whining noise was heard from the steering wheel as the power steering assist failed. the contact experienced extreme difficulty in maintaining control of the vehicle. the contact merged to the road shoulder, powered off and restarted the vehicle. the vehicle was taken to a private mechanic, who diagnosed that the power steering pressure line hose needed to be replaced. the manufacturer was made aware of the failure and offered no assistance because the vehicle was not included in any recalls. the vehicle was repaired. the approximate failure and the current mileage was 175,284. | |||
| 01/24/2013 | 175284 | ||
| Tl - the contact owns a 2007 chevrolet impala. the contact stated that while driving approximately 55 mph, a loud whining noise was heard from the steering wheel as the power steering assist failed. the contact experienced extreme difficulty in maintaining control of the vehicle. the contact merged to the road shoulder, powered off and restarted the vehicle. the vehicle was taken to a private mechanic, who diagnosed that the power steering pressure line hose needed to be replaced. the manufacturer was made aware of the failure and offered no assistance because the vehicle was not included in any recalls. the vehicle was repaired. the approximate failure and the current mileage was 175,284. kmj | |||
| 01/24/2013 | 175284 | ||
| Tl - the contact owns a 2007 chevrolet impala. the contact stated that while driving approximately 55 mph, a loud whining noise coming from the power steering began and failed. the contact also stated that it became very difficult to steer and lost control of the vehicle. the contact merged to the shoulder of the road and powered off and restarted the vehicle. the vehicle was taken to a private mechanic, who diagnosed that the power steering pressure line hose needed to be replaced. the manufacturer was made aware of the failure and they offered no assistance because the vehicle was not included in any recalls. the vehicle was repaired. the approximate failure mileage and current mileage was 175,284. dr | |||
| 10/10/2010 | 59596 | 1 | |
| Traveling down fm 247 south in huntsville, tx. @ posted speed of 60 mph around the time of about 1:10pm, when my rear tires involuntarily swerved causing my vehicle to steer cross lanes and crash off road onto grassy and wooded shoulder. crashed into debris including trees limbs, stumps. crash caused personal injury and damage to vehicle. *tr | |||
| 10/10/2010 | 59596 | ||
| Traviling down fm 247 south in huntsville, tx. @ posted speed of 60 mph around the time of about 1:10pm, when my rear tires involuntarily swerved causing my vehicle to steer cross lanes and crash off road onto grassy and wooded shoulder. crashed into debris including trees limbs, stumps. crash caused personal injury and damage to vehicle. | |||
| 06/24/2012 | 96000 | ||
| This car has less than 100k miles and chevy dealerships refuse to diagnose the issue with the transmissions and there are multiple complaints about this issue this car is unsafe. the issue is random jerking of the transmission upon taking off in traffic, at light, or from stand still has caused: (a) my wheels to spin, (b) the car to pull into the next lane, (c) almost rear-end collision with car in front, and (d) sudden rapid acceleration in trafffic. the car i almost rear-ended was a 2007 chevy police impala the officer exited his car asked was there a problem i told him about the transmission issue and he stated yea mine does that too this car isnt a safe one this need to be addressed nationally | |||
| 05/07/2012 | 40000 | ||
| 2007 impala ss that i have owned since april 2011 and bought with 24,000 miles.the problem is with rear tires on the car wearing witihin one month after replacing, the instalation of tires is followed by a professional alignment and the tires still wear down to the wires. i have been through several sets of tires and alignments since i purchased the car and have not yet found a fix other than tires and alignment. documents have indicated that there are bad rear spindle rods on the rear of the car that gm has aknowledged are present and gm failed to repair them on all 2007-2008 impalas with the exception of police vehicles (approximately 23,000 police duty cars out of 450,000+ affected). gm will not replace these under warranty and i cannot find a repair for the issue. the car will slip out of alignment within a few days or weeks and cause very dangerous driving conditions if driven on rain, snow or any slippery surface, causing the car to sway in the rear, hydroplane and even lose control. this is an enourmous safety hazard for impala owners and also other drivers that may have an accident due to this issue. | |||
| 03/28/2012 | 85000 | ||
| Tl-the contact owns a 2007 chevrolet impala. the contact stated that while driving 50 mph, the power steering failed. the contact also stated that it became very difficult to steer to the point that he lost control of the vehicle. the vehicle was taken to the dealer, who diagnosed that the intermediate steering shaft was defective and needed to be replaced. the manufacturer was made aware of the failure and they offered no assistance because the vehicle was no longer under warranty. the vehicle was not repaired. the failure and current mileages were 85,000. kmj | |||
| 03/28/2012 | 85000 | ||
| Tl-the contact owns a 2007 chevrolet impala. the contact stated that while driving 50 mph, the power steering failed. the contact also stated that it became very difficult to steer to the point that he lost control of the vehicle. the vehicle was taken to the dealer, who diagnosed that the intermediate steering shaft was defective and needed to be replaced. the manufacturer was made aware of the failure and they offered no assistance because the vehicle was no longer under warranty. the vehicle was not repaired. the failure and current mileages were 85,000. sm. | |||
| 03/28/2012 | 85000 | ||
| Tl - the contact owns a 2007 chevrolet impala. the contact stated that while driving 50 mph, the power steering failed. the contact mentioned that it became very hard to steer to the point of losing control of the vehicle. the vehicle was taken to the dealer who diagnosed that the intermediate steering shaft was defective and needed to be replaced. the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was no longer under warranty. the vehicle was not repaired. the failure and current mileage was 85,000. pm | |||
| 03/19/2012 | 85176 | ||
| The intermediate steering shaft is faulty on my 2007 chevrolet impala ltz. it currently has 85176 miles as it is in a shop. this is the 10th time me or one of my friends has had this problem. it has occured multiple times on the following vehicles: 2009 pontiac g6 sport 2 (mine) 37,900 miles, and was bought new. 2008 pontiac g6 sport 2 (room-mates) car was purchased used and has 50,076 miles on it. 2009 chevrolet impala lt (room-mates moms) 60,000 miles the car has been driven, it was purchased new. this is only one of many issues we have had with these three cars. the other major one is that the head gaskets on these cars do not hold up, and gm is doing nothing about it. mine is in the shop now also for a head gasket (07 impala). why is there no help for gm car owners? gm is not helping! just screwing us out of money! | |||
| 02/24/2012 | 86000 | ||
| I have a 2007 chevrolet impala for my wife to drive with my two children. the power steering fails intermittently in the rain. this is extremely dangerous because the power assist comes and goes quickly causing the driver to jerk the wheel when the pwer assist returns. i replaced the serpentine belt two months ago for the same issue and it was fine for a while. i have over 30 years of automotive experience and i have experienced this while driving this vehicle and it is dangerous. there is clearly a manufacture defect with the power assist belt, tensioner or a pulley. this is not the other concern with the clunking intermediate shaft. | |||
| 04/14/2010 | 43000 | ||
| Tl* the contact owns a 2007 chevrolet impala. the contact stated the rear end of the vehicle was out of alignment twice each time the rear tires had to be replaced. the manufacturer stated it was not a known failure. the dealer stated the manufacturer was repairing police vehicles with the identical failure. the contact was concerned about the safety defect. the failure mileage was 43,000 and the current mileage was 72,000. | |||
| 11/14/2011 | 40785 | ||
| I had noticed a noise in steering recently, went to dealer and was told that there must be dust around the steering column. had been on vacation and not driving car for a month or more, then 11-14-11 it was something very noticeable and i drove directly to dealership to be checked. they charged $96.00 to diagnose the problem and replaced steering shaft #25937479 shaft (06524-c). my total bill was $312.86. is this any part of my warranty coverage????? | |||
| 01/11/2011 | 75000 | ||
| Vehicle performed poorly over 35 mph on highway with the rear of the vehicle swaying excessively during snowy or wet conditions. the tires on the back of the vehicle wore prematurely on the inside . i purchased four sets of new back tires in a span of 4 months and had to have two alignments done at separate times because the first didn't initially fix the problem. it came to a point that i was frightened to drive my vehicle during snowy or wet conditions in fear of causing a major accident. i have spent roughly $700 on this issue and believe it could have been resolved if gm would have addressed the consumer's vehicle problem initially. | |||
| 04/01/2011 | 90000 | ||
| Tl- the contact owns a 2007 chevrolet impala. the contact stated while driving approximately 25 to 60 mph and water was underneath the vehicle, he would loose control of the steering wheel. in addition, the steering wheel would suddenly lock and he was unable to maneuver the vehicle. the dealer was contacted and an appointment was scheduled. the manufacturer was not contacted regarding the failure. the failure mileage was approximately 90,000. the vin was unavailable. rk | |||
| 04/01/2011 | 90000 | ||
| Tl-the contact owns a 2007 chevrolet impala. the contact stated that while driving approximately 25 to 60 mph and water gets under the vehicle, he would loose control of the steering. in addition, the steering wheel would suddenly lock up and unable to maneuver the vehicle. the dealer was contacted and an appointment was scheduled. the manufacturer was not contacted. the failure mileage was approximately 90,000. the vin was unavailable. tb | |||
| 11/03/2010 | 32000 | ||
| Tl*the contact owns a 2007 chevrolet impala. while driving approximately 15 mph, the contact heard a clanking noise in the steering column similar to nhtsa campaign id number: 09e005000 (steering). the vehicle was taken to the dealer where they replaced the steering shaft. the manufacturer covered half the cost. the current mileage was 35,000 and the failure mileage was 32,000. | |||
| 11/03/2010 | 32000 | ||
| Tl- the contact owns a 2007 chevrolet impala. while driving approximately 15 mph, the contact stated that he heard a clunking noise coming from the steering column similar to nhtsa campaign id number: 09e005000 ( steering). the vehicle was taken to the dealer where they replaced the steering shaft. the manufacturer covered half the cost. the current mileages were 35,000 and the failure mileages were 32,000. bw | |||
| 12/01/2010 | 60000 | ||
| Tl* the contact owns a 2007 chevrolet impala. the contact stated that while the vehicle was parked with the engine off, she noticed that the steering wheel would not lock. the dealer was contacted and the technician stated that the wheel would need to be turned inward in order for the steering wheel to lock. the contact followed the technician | |||
| 12/01/2010 | 60000 | ||
| Tl- the contact owns a 2007 chevrolet impala. while parked and the engine was off the contact noticed the steering wheel does not lock. the dealer was contacted and the technicians stated the wheel needs to be turned in order for it to lock. the contact stated the steering would not lock after turning. the contact stated prior to the failure the ignition switch was replaced twice and repairs were made to the steering column for a clunking noise in the steering.the contact was not aware of the part that was replaced in the steering column. before the repairs were made the contact did not experience a failure with the steering wheel not being able to lock. the vehicle was not repaired. the vin was not available. the approximate failure mileage was 60,000. ds | |||
| 05/01/2010 | 27000 | ||
| Tl- the contact owns a 2007 chevrolet impala. while the contact was driving approximately 3 mph he felt a clicking in the steering wheel and heard a clicking noise. the vehicle was taken to the dealer. the technician stated the steering valve needed to be replaced. the vehicle was not repaired. the approximate failure mileage was 27,000. ds | |||
| 11/17/2010 | 44233 | ||
| You can feel & hear the clunking/vibration in the steering | |||
| 11/15/2010 | 48688 | ||
| Tl-the contact owns a 2007 chevrolet hhr. while driving 35 mph the warning lights indicates the power steering has fail. to reset the steering the vehicle was turned off and on. the vehicle was taken to the dealer who replaced the electric motor on the power steering unit. this was a cost of $195. the manufacturer was contacted and offered no assistance. the failure mileage 48,688....mw | |||
| 09/29/2010 | 38717 | ||
| Tl-the contact owns a 2007 chevrolet impala. the contact had taken the vehicle to an independent mechanic for routine repairs where they informed that the intermediate steering shaft was defective. the vehicle was repaired. due to the defect there was a replacement of four tires with new tires and a wheel alignment performed. there was a technical service bulletin, number 01-02-32-00101 (steering); associated with nhtsa item number 618086. the contact had significant concern of the potential safety hazard. the failure mileage was 38,717. js | |||
| 08/28/2010 | 83000 | ||
| Steering knuckle in 2007 impala...strange noise when turning wheel all the way to the right. | |||
| 04/05/2008 | 126 | ||
| I purchised this car in april of '08 and it has been failing since i bought it. there is a vibration while riding in the car that makes your body bounce. the dealer states they don't feel it, but i have cronic back pain from it. i have had it at the dealer several times and no fix. i took it to an alinement shop they told me that the stuts were set out from the factory so the tires don't hit the grond flat like they should. the problem causes my tires to slip out of balance constantly making the vibration worse. my windshield and dash both make craking noises now from all the vibration in the car. it makes for a very uncomfortable ride. i am on my 3rd set of tires at 28.300. the brakes don't work properly, the dealer has turned the rotors twice for warping. now they are grooved and they tell me that it's normal and i don't have the normal stoping power i should. the power stering squiels, but they can't hear it. the front end has a banging noise when going over bumps,they don't hear,but i can feel it in the floor board when it happens. the car is sluggish when excelerating,no problem found. the fuel econemy has decreased as well. while on an incline the car roles backward like a standard,it's normal i have never had a car do that without the trany being bad. when stoped at a light the trany takes a couple of seconds to reengage for take off. tps repeated problems not working poperly. the cars handling is very poor in the rain,snow,or ice. the muffler system has a leak as well. | |||
| 03/14/2010 | 35000 | ||
| Tl*the contact owns a 2007 chevrolet impala. the contact was driving approximately 70 mph and detected that both rear tires were completely deflated. a wheel alignment failure caused damage to the tires. the vehicle was taken to an authorized dealer. the rear passenger and driver side tires were replaced with a wheel alignment service performed on the vehicle. the cost of the service repair was $500. the failure mileage was 35,000. | |||
| 02/13/2010 | 65000 | 1 | |
| Dear nhtsa, please investigate the following serious concerns that have affected my vehicle safety in addition to other chevy impala drivers: vehicle: 2007 chevy impala. 65,000 miles, 1 owner, impala ls 3.5 l v6 safety concern # 1- intermediate steering shaft - gm refuses to acknowledge the seriousness of this problem. my vehicle's steering wheel clicks during driving & temporarily jams causing a feeling of disconnection from the road. it has caused a momentary loss of steering control, and i feel this is a serious safety concern to be addressed. this is an ongoing design problem for many gm models(as per my google search), gm refuses to make corrections to the design nor issue a recall. --------------------------------- safety concern # 2- power steering pump- power steering pump loosing effectiveness & turning performance, meaning pump may be failing at any time. this too is another common problem with chevy models. please encourage gm to expand power steering pump recall to include chevy impala models. ---------------------------- safety concern # 3- rear back seat center seat belt looses tension when used in conjunction with infant car seat. when vehicle goes around 30 mile/hr turns or mild turns, seat belt locking mechanism(the one that holds the seat belt tense during braking) disengages & permits the seat belt to loosen causing child seat to move across the seat & or in one serious case with my son flip sideways(luckily my wife caught the seat as it tipped sideways). i have followed all safety instructions as per car seat manufacturer (evenflow aura travel system). this is a concern, since the tension only stays firm in abrupt stops, this leads me to question the safety in a roll over scenario. i have since used the seat level car seat hooks since the past few events( this greatly reduces the ease of sharing the car seat between vehicles). my other vehicle(nissan altima) has no such problem, the tension mechanism on the altima remains firm | |||
| 03/07/2010 | 40377 | 1 | |
| Loss of power steering when vehicle travels through puddle. note: this is a police squad car and this is the 2nd vehicle of this make, model and year that has performed the same way. *tr | |||
| 10/19/2009 | 22396 | 1 | |
| Loss of power steering when vehicle travels through puddle of water. *tr | |||
| 11/01/2009 | 36400 | 1 | |
| When pulling out of a parking lot, i felt a clunk and my car became very hard to steer. i contacted gm and they stated that there was no recall on my vehicle, but i could contact the dealer and he might be able to repair my vehicle. the vehicle had just passed the warranty mileage by 400 miles. i did contact the dealer's service manager and he stated that the steering column had broken at the weld. he repaired the vehicle at no charge.. *tr | |||
| 02/01/2010 | 57283 | ||
| Tl*the contact owns a 2007 chevrolet impala. during a routine maintenance appointment, the dealer told him that the steering shaft needed to be replaced. he previously noticed a knocking noise in the steering wheel after it was brought to his attention at the dealership. he had not spoken with the manufacturer to-date. the vehicle had not been repaired at the time of the complaint. the current mileage was approximately 51,320. the failure mileage was 51,283. | |||
| 01/10/2010 | 16400 | 1 | |
| My car is a 2007 chevrolet impala,4dr, white. i bought it new from a dealer in pickens sc, who went out of business soon after i bought it. i had no trouble with it until the incidence described herein. on january 10, 2010, i was going down rutherford road in greenville sc to the laurel baye healthcare home in greenville sc. i turned into the road to laurel baye from rutherford road. this is a sharp right turn into a road that goes uphill. halfway through the turn my car's steering wheel locked completely. i could not turn my wheels at all. the car was running fine, and all other systems in the car worked, but my steering wheel could not be moved. i put on my brakes, which worked, and drove to the other side of the narrow road. i turned off the motor, and waited a few seconds. then i turned my car back on. the wheels were still locked. at that time another car drove up, and the driver got out and tried to get my car wheels to move, with no success. in turn, a policeman, and my neighbor tried to make the car wheel turn, but no success. in the meantime my neighbor got the car to release the wheels, and i drove it home, and it appeared to be ok again. the next day i took the car to a chevrolet, buick, cadillac dealer in greer sc. i reported what had happened, and they said they would examine the car. the service man said they could find nothing wrong with the car. the next day i called and threatened to write letters of complaint. so they took the car again, and kept it for 11 days testing it, and still reported they could find nothing that had caused the wheels to lock. in the meantime i searched the internet and found many reports of gm cars with this same problem. there have been class action suits, and suits which have been settled by gm. now i feel my car is unsafe to drive, and i feel uneasy driving it. i would like to report this incident and hope that gm will be forced into a recall of all affected vehicles. *tr | |||
| 11/22/2009 | 72000 | 1 | |
| I hit a 6 inch curb at approximately 30 mph. when the car hit the curb the steering knuckle broke causing the left front tire assembly to come off the car rendering me in no control of the vehicle. i personally feel this broke too easy and should have been able to withstand the impact of a 6 inch curb. if the knuckle would not have broke i would have been able to stay in control of the car and not have caused as much damage that did occur from the tire coming off the vehicle. this situation could put people | |||
| 11/07/2009 | 25000 | 1 | |
| Intermediate shaft in steering shaft failed. it caused a clunking or knocking feel and sound. chevy dealer said it was a chronic problem with the impala. fixed under warranty. otherwise it would have cost about $300.00. also rotors in front warped prematurely. another known problem. power steering unit or serpentine belt squeals. chevy dealer said it's normal ? *tr | |||
| 10/31/2009 | 50000 | 1 | |
| I own a 2007 chevrolet impala ls. for some reason, there is a clunk/knock in when i steer to the right. at times it has a tendency to lock up. also, there is a strong vibration that occurs when i am doing 35 mph or faster. i do not feel safe. *tr | |||
| 08/01/2009 | 72000 | ||
| Tl*the contact owns a 2007 chevrolet impala which was purchased in 2007. there was a noise in the steering shaft when she made right and left turns. during a routine oil change, the mechanic discovered that there was a default in the steering shaft and advised her that unless the vehicle was repaired immediately, the steering wheel would lock. the manufacturer was notified. nhtsa campaign id number: 09e005000 was for an after market steering shaft which was not applicable to her vehicle. no repairs had been made to date to correct the steering failure. the failure and current mileages were approximately 72,000. | |||
| 08/11/2009 | 27000 | 1 | |
| Intermediate steering shaft. you can feel & hear the clunking/vibration in the steering. i can only imagine that this will eventually result in a safety issue. *tr | |||
| 03/27/2008 | 46000 | 1 | |
| Intermediate steering shaft failure, again. first failure was at time of purchase, aprox 26,000 miles, steering shaft was replaced. have been reporting to dealerships noises and unsafe steering concerns ever since then and nothing has been done. now out of warranty at 46,000 miles, steering shaft again is needing replaced. further information is available at www.certifiedlemon.com. *tr | |||
| 04/16/2008 | 35400 | 1 | |
| When turning there's a clicking noise . steering not so smooth, kind of rough i brought it to the dealership where i purchased the car. dealer said that it wasn't a safety issue. an that not to worry, but the clicking still occurs. just wanting know what action i need to take in order to resolve this problem. *tr | |||
| 02/28/2009 | 30000 | 1 | |
| Power steering pump squeal and eventual failure, 1st report, could not find source, 2nd report, power steering r/r 3rd report, power steering r/r. *tr | |||
| 12/23/2008 | 15500 | 1 | |
| 2007 impala ls steering wheel shaft. first one replaced 3500 miles second at 9500 miles now at 15500 the third one needs to be replaced. banging noise in front chasis, steering loose, wobble effect in front wheels. unsafe issue that gmc chevy div will not address just replaces. no one seems to care, not gov not dealer and not gm chevy division. what can i do? *tr | |||
| 11/17/2008 | 36962 | 1 | |
| Right after i hit 36,000 miles on my car, i started hearing a clunk sound from the steering wheel. i brought it into the dealership, and the gentleman told me it was probably the steering shaft. i asked if this was a common problem, and if it was covered under my extended warranty. i was told yes, it is a common problem, and no, its only covered under the 36000 mile warranty. not the 50,000. i asked why this isn't covered seeing as its a part that should never go on your car, especially after only 36000 miles. his reply shocked me when he said that all the ones he's seen break before the 36,000! added onto this, my car remote just stopped working, as well as my tire monitor system is unable to be reset! basically after owning this car less than a year, i'm starting to feel that i have just bought a nice new lemon! *tr | |||
| 10/01/2007 | 4573 | 1 | |
| 2007 impala ls purchased may 31,2007, defective steering wheel shaft replaced at 4573 miles on oct 1, 2007. binding noise noted, clunking sound on bumps and turns left or right. same conditions are appearing again june 16, 2008 at 9500 miles. no failure however suspect if ignored shaft could fail causing catastrophic failure of vehicle steering. *tr | |||
| 09/17/2007 | 24498 | 4 | 02/12/2007 |
| Tl*the contact owns a 2007 chevrolet impala. while turning the vehicle at various speeds, the contact heard a loud clicking sound coming from the steering column. she took the vehicle to the dealer and they replaced the steering column. four days later, the noise returned and the dealer replaced the tie rods. one month later, the noise occurred for the third time and the steering gear mechanism was replaced. the contact is currently experiencing the same failure for the fourth time. the dealer was unable to determine the cause of failure and repair the vehicle. she filed a complaint with the manufacturer. the purchase date was unknown. the failure mileage was 24,498 and current mileage was 26,691. the consumer stated after three repairs the problem still persists. updated 11/14/07 *tr | |||
| 06/25/2007 | 2146 | 4 | 05/01/2007 |
| Heard a clunking nose under feet (driver's side), can feel clunking when holding steering wheel. have had in 4 times now. 1st - replaced steering shaft, 2nd - replaced motor mounts, 3rd - couldn't find anything or duplicate problem...kept overnight, 4th - lubes steering shaft. problem still not fixed!!!!! *jb | |||
| 08/15/2007 | 600 | 2 | 06/26/2007 |
| Steering issue with 2007 chevrolet impala. when making turns, i can hear and feel a clunking noise in the steering wheel. the vehicle only has 700 miles on it. the dealer is supposed to replace the steering shaft when the part is available. i went to the dealer twice with this concern. the first time, they just lubed the steering shaft. that did not help the problem at all. two days later i went back to the dealer, and that is when they said they will replace the shaft. *tr | |||
| 01/26/2007 | 3200 | 4 | 11/10/2006 |
| Tl*the contact owns a 2007 chevrolet impala. while attempting to turn the vehicle at 15 mph through a puddle of water the steering wheel locked. the vehicle was brought to the dealer four times ,and the serpentine belt and tensioner were replaced. the vehicle was placed on a diagnostic machine on several occasions, but the cause of failure could not be determined. the current mileage 5,600, and failure mileage was 3,200. *ak the dealer stated had to perform electrical diagnostic and verified air bag light on and tire monitor system was on, the dealer repaired both defects. the consumer stated wants to be either reimbursed for repairs and or new vehicle and or be replaced. the air bag light illuminated and there was also a porlbme with the power steering locking up. updated 05/22/07*tr | |||
| STEERING - COLUMN | |||
| 12/01/2009 | 27000 | ||
| Tl* the contact owns a 2007 chevrolet impala. when driving approximately 30 mph and turning the steering column he heards a loud noise. also the computer was not reading the tire pressure of the tire on the rear passenger side. the vehicle has not been taken to the dealer for inspection. the failure mileage was 27,000. | |||
| 09/17/2007 | 24498 | 4 | 02/12/2007 |
| Tl*the contact owns a 2007 chevrolet impala. while turning the vehicle at various speeds, the contact heard a loud clicking sound coming from the steering column. she took the vehicle to the dealer and they replaced the steering column. four days later, the noise returned and the dealer replaced the tie rods. one month later, the noise occurred for the third time and the steering gear mechanism was replaced. the contact is currently experiencing the same failure for the fourth time. the dealer was unable to determine the cause of failure and repair the vehicle. she filed a complaint with the manufacturer. the purchase date was unknown. the failure mileage was 24,498 and current mileage was 26,691. the consumer stated after three repairs the problem still persists. updated 11/14/07 *tr | |||
| 07/01/2007 | 4000 | 100 | 06/10/2007 |
| Tl*the contact owns a 2007 chevrolet impala. the vehicle made a crunching noise when the contact was steering and depressing the brake pedal. the dealer stated that many of these vehicles were experiencing this same failure. the contact will take the vehicle in for inspection. the speed was unknown. the current mileage was 12,500 and failure mileage was 4,000. updated 10/30/07. *jb | |||
| STEERING - ELECTRIC POWER ASSIST SYSTEM | |||
| 01/15/2008 | 4 | 05/01/2007 | |
| I have a 2007 chevy impala. it is used as a police car for my local county. since getting the car in may of 2007, the steering wheel has locked 4 times while turning a corner. the car has electric power steering vs. hydraulic like most cars. the most recent incident, i nearly struck another vehicle due to not being able to steer. the wheel locks anywhere from 2-4 seconds, then it finally releases. i called the dealership, and they stated they have received several other complaints similar to this on some of chevy's other models with electric steering. i have an appointment this week to get the problem looked at. however i feel this is a very serious problem and safety issue due to the fact of not being able to steer, and apparently it is not an isolated incident. *tr | |||
| STEERING - LINKAGES - KNUCKLE - SPINDLE - ARM | |||
| 12/19/2009 | 37422 | ||
| Tl*the contact owns a 2007 chevrolet impala. the contact stated the right front knuckle joint broke while driving approximately 20 mph. the vehicle nudged against the curb causing the whole front wheel and other components to disengage. there were thirty-three parts replaced due to the severe damages. the dealer repaired the vehicle and the manufacturer was notified of the failures. however, the representative stated that the collision caused the damage, not the part. the manufacturer was unable to provide assistance in which there were no resolutions. the current mileage was 38,325. the failure mileage was 37,422. updated 03/19/2010. *lj | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 05/20/2008 | 14375 | 1 | 05/12/2008 |
| Tl*the contact owns a 2007 chevrolet impala. while driving 65 mph, the rear of the vehicle veered to the left. the contact noticed the rear passenger tire was at a 45 degree angle with the vehicle. the dealer was unable to determine the cause of the failure. the failure mileage was 14,375 and current mileage was 14,400. updated 07/29/08. *lj the consumer stated the right tie rod broke. updated 08/05/08 | |||
| 09/17/2007 | 24498 | 4 | 02/12/2007 |
| Tl*the contact owns a 2007 chevrolet impala. while turning the vehicle at various speeds, the contact heard a loud clicking sound coming from the steering column. she took the vehicle to the dealer and they replaced the steering column. four days later, the noise returned and the dealer replaced the tie rods. one month later, the noise occurred for the third time and the steering gear mechanism was replaced. the contact is currently experiencing the same failure for the fourth time. the dealer was unable to determine the cause of failure and repair the vehicle. she filed a complaint with the manufacturer. the purchase date was unknown. the failure mileage was 24,498 and current mileage was 26,691. the consumer stated after three repairs the problem still persists. updated 11/14/07 *tr | |||
| STEERING - RACK AND PINION - PINION SHAFT | |||
| 09/17/2007 | 24498 | 4 | 02/12/2007 |
| Tl*the contact owns a 2007 chevrolet impala. while turning the vehicle at various speeds, the contact heard a loud clicking sound coming from the steering column. she took the vehicle to the dealer and they replaced the steering column. four days later, the noise returned and the dealer replaced the tie rods. one month later, the noise occurred for the third time and the steering gear mechanism was replaced. the contact is currently experiencing the same failure for the fourth time. the dealer was unable to determine the cause of failure and repair the vehicle. she filed a complaint with the manufacturer. the purchase date was unknown. the failure mileage was 24,498 and current mileage was 26,691. the consumer stated after three repairs the problem still persists. updated 11/14/07 *tr | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 08/21/2011 | 77000 | ||
| Traveling eastbound on i-90, low tire pressure warning came on, i pulled over to check my tires and noticed that just the inside of my rear tires were worn down to the belts, however very little wear on the out side of the tire. i visually checked the tire prior to getting on the highway and did not notice any wear. after doing some research, i found this is a common problem with this model. this is definitely a safety issue. | |||
| 07/21/2011 | 53000 | ||
| The car has alignment problem. while driving i never felt confident about the feel and felt like traction was not was not good. original set of tires prematurely failed around 30,000 miles. excessive wear on the inside. when complained the dealer said it needed alignment and performed on the front wheels. after that i replaced all 4 tires. upon examining the tires recently i realized that the rear tires are wearing unevenly, inside was wearing fast. the road nose from the rear wheels was increasing steadily. however the front tires seems to be fine. when i called the dealer with the problem, he suggested all wheel alignment for which i will have to pay. i strongly believe the problem was due to defective parts/inspection prior to delivery. | |||
| 05/06/2008 | 14000 | ||
| I had a company car, 2007 impala that was wearing the tires unevenly. i went through several sets of tires as a result of this problem. i thought that the tire dealership was not doing a good job however just noticed that there is lawsuit stating there was a problem with the spindles. my father, now owns the vehicle. and want to bring this to the nhtsa attention as well as to be notified of a recall as my father is now driving the vehicle. | |||
| 02/01/2011 | 18700 | ||
| Car is almost undrivable in cold weather climates snow and ice,alignment is so far off due to suspension component problems described by gm in a tsb,rear of car wants to come around,all over the road,scary to drive,tires are worn out on inside edges after 19k of driving,we purchased with 8890k,gm says nothing wrong tsb only pertains to police versions,a crock of s--t,somebody will lose their life in these death traps,looking at over $1100.00 to repair replace tires and components with alignment on a car with 19k,should have gone out of business,unsafe car to drive. | |||