Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY
09/06/201174769
 I had numerous problems with this vehicle (almost through my third set of tires, oxygen sensor going at 46,000 miles, rust beginning at 38,000 miles {car was two years old}, and the battery going prematurely). last week, i attempted to put on my rear defogger. the light came on, but my rear windshield was still fogged up. the defroster also does not blow cold air if the car is in park.
01/05/20101
 All four windows on my 2007 chevy impala, is getting badly scratched due to the guides it rolls on or stripping inside window,, looks like a defect,, i bought this car on december 13 of 2009,, and i would also like to know of any recalls on this vehicle,, as i am the second owner. *tr
01/01/19012
 Consumer's 2007 chevy impala has many issues with battery, motor mount, air conditioning and heating. electronic component. *nj the cd changer and driver side seat motor failed as well. *jb
04/12/20081
 Own 2007 chevy impala. besides other problems, our front passenger window started making a bad screeching noise about midway down. we took back to dealership and they looked at it, said it was just dirty! continued on, another year passes, still making noise finally i make my husband take it to them and to fix it. they did not tell us what the problem was, but must of done something cause it hasn't made the noise since. we took it in for other problems at that time as well. however, it has scratches on the window from where it was putting pressure from whatever that noise came from, either off track or whatever, it scratched the window permanently. *tr
01/10/2009410001
 Passenger front window makes screeching noise when rolling down. outer seal was replaced mid last year, and was quoted at dealership of being in need of replacement again. window also sticks when going down. window already had light scratches previously, and those scratches are getting worse. believe to be same failure as before. *tr
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE
12/04/200661112/04/2006
 1) new 2007 chevy impala picked up 12/4/2006 with 6 miles on it. heater worked when picked up. 2) drove car 12/5/2006 about 30 miles and heater did not work on freeway nor did fan, vents, ac, or heat. 3) problem not resolved yet. the next time i started the car after my 30 mile trip the heater came on when the ignition was started and the problem has not been seen again. i dropped it at a chevy dealer to evaluate. *jb
VISIBILITY - REARVIEW MIRRORS/DEVICES
05/09/20072
 2007 chevrolet impala - 2 major safety complaints. first, the outside mirrors were completely ineffective due to their small size and shape. secondly, when the sun came through the front windshield at any time of the day the chrome work around the gear shift reflected very brightly in the driver's face, thus effectively blinding the driver. this was a design defect from the factory. *ak
VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR
01/01/19011
 2007 chevrolet impala customer states that the side view mirrors are to small on the 2007 that makes this car a safety issue gm has offer no help**cc *jb
VISIBILITY - REAR WINDOW WIPER/WASHER
03/16/2009440001
 Rear defrost quit working. *tr
VISIBILITY - SUN ROOF ASSEMBLY
11/27/200717500110/15/2007
 2007 chevrolet impala ltz 17k i was driving down the highway at 65 mph. i was about to exit and i heard a loud pop and glass fell all over me. i looked and saw about a 2 foot hole in my sunroof (the shade was open). i pulled off the road and called the police. i was not near an overpass, it was night, no cars were around. i did not find an object around the car or in the car. the florida highway patrol determined that it was not an assault (something was not thrown at the car). i called gm and they referred me to my dealer. i dropped the car off today but the service manager was very doubtful it would be covered. he kept insisting it was a rock. the strange signs though are that my sunroof exploded outward. the glass is clear bubbled outward and the shards stick up out of the car. i took pictures of this. i researched this and found that this has happened to many (although not my vehicle) before. the service manager said they would find the impact point and show me when they did (he actually assumed it was a rock before even looking) but he could not explain the outward glass pattern (except to say crazy things happen with glass). he later admitted that he had seen this before but never on an impala only on a corvette and that was a defect. he said if this was a defect it would have been reported. i told him i was going to report this to the nhtsa but he told me that gm would do that. at this point they are investigating although he said he was very doubtful that anyone from gm would come out and that i would probably have to go through my insurance. he said it is covered in florida with no deductible. looked into that and it is not true, sunroofs are not covered. this is clearly a defect. this car is only a year old. the violent way this shattered with no one around and the actual bowing out of the glass and all the glass on the outside of the car is pretty strong proof. i had a few cuts, but had i not been more alert this could have been a major accident. *tr
VISIBILITY - WINDSHIELD
05/09/20072
 2007 chevrolet impala - 2 major safety complaints. first, the outside mirrors were completely ineffective due to their small size and shape. secondly, when the sun came through the front windshield at any time of the day the chrome work around the gear shift reflected very brightly in the driver's face, thus effectively blinding the driver. this was a design defect from the factory. *ak
VISIBILITY - WINDSHIELD WIPER/WASHER - LINKAGES
05/11/200837000
 Tl*the contact owns a 2007 chevrolet impala. while driving at an unknown speed in rainy weather conditions, the windshield wipers failed intermittently. the contact pulled the vehicle to the side of the road and noticed that the arm for the wipers failed. he is in the process of notifying the dealer. the vin was unknown. the failure and current mileages were 37,000.