Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| WHEELS | |||||
| PI-0491 | 06/01/2011 | 10039506 | Ready | 08/01/2011 | |
| 08032 | 06/01/2008 | 10026504 | Gm: a condition exists on your police vehicle that may cause rear wheel misalignment, resulting in lower tread depth on the inboard side of the rear tires. csc letter. *pe | 11/03/2008 | |
| CSP-08032 | 07/01/2008 | CSP-08-032A | 10026484 | Gm: uneven police car rear tire wear; replace rear wheel spindle rods. csc letter was received. *pe updated 12/19/08. *pe | 10/31/2008 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| WHEELS | |||
| 02/23/2013 | 90151 | 1 | |
| Chevrolet impala displays excessive wear on the inside of the rear tires. i am assuming it is the rear tires as online searches describe the same condition affect the rear tires. the tires were rotated every time the oil was changed, so the front tires show some wear but not nearly the same amount of damage. it is my guess this wearing started before the most recent tire rotation. the tires are worn to the point the cords are showing along the inside of the rear tires. the tire is very rounded on the inside edge of each tire while the outside edge of each tire looks like they did when new. the tires are michelin hydroedge tires with approximately 50,000 miles, they are rated for 90,000 miles. online information says this is a problem with the spindle rods. there is a pending class action lawsuit against new gm to honor design problems of old gm. gm order a recall on all police impalas from 2007-2008 within a vin range to replace the spindle rods. bulletin no. 08032a. also search document pic5406a for more information. this is a severe safety problem which could lead to tire failure while operating the vehicle.!!! *tr | |||
| 02/23/2013 | 90151 | ||
| Chevrolet impala displays excessive wear on the inside of the rear tires. i am assuming it is the rear tires as online searches describe the same condition affect the rear tires. the tires were rotated every time the oil was changed, so the front tires show some wear but not nearly the same amount of damage. it is my guess this wearing started before the most recent tire rotation. the tires are worn to the point the cords are showing along the inside of the rear tires. the tire is very rounded on the inside edge of each tire while the outside edge of each tire looks like they did when new. the tires are michelin hydroedge tires with approximately 50,000 miles, they are rated for 90,000 miles. online information says this is a problem with the spindle rods. there is a pending class action lawsuit against new gm to honor design problems of old gm. gm order a recall on all police impalas from 2007-2008 withing a vin range to replace the spindle rods. bulletin no. 08032a. also search document pic5406a for more information. this is a severe safety problem which could lead to tire failure while operating the vehicle.!!! | |||
| 01/26/2012 | 92000 | ||
| As i was driving on the highway, suddenly reduced engine power came up on the dash board. followed by the steering wheel locking up and the car shutting off. after 20 minutes the car started again, but now i drive witha constant fear of this happening again, and what if my children are in the car next time! i have a constant issue with the power steering line leaking, although i have replaced the pump, and the fuel line. i feel like i am throwing my money into a bottom less pit. what do i do from here? | |||
| 01/01/2013 | 45000 | 1 | |
| Excessive tire wear, driver side rear tire inside wears abnormally. suspect rear wheel spindle rod, which was recalled for police model but not civilian model for rear wheel misalignment. danger of wear not being noticed since it is excessive on the inside of tire which could result in a tire blow out and crash. *tr | |||
| 01/01/2013 | 45000 | ||
| Excessive tire wear, driver side rear tire inside wears abnormally. suspect rear wheel spindle rod, which was recalled for police model but not civilian model for rear wheel misalignment. danger of wear not being noticed since it is excessive on the inside of tire which could result in a tire blow out and crash. | |||
| 10/12/2011 | 45000 | 1 | |
| Rear wheels canter are out of spec and cannot be set properly resulting in wheel wear and tire replacement 5000 miles into new tires. also the wear is on the inside of the wheel so there aren't any visual indications of wearing until the tires blew out. i have small children that cannot be put in that type of danger. *tr | |||
| 10/12/2011 | 45000 | ||
| Rear wheels canter are out of spec and cannot be set properly resulting in wheel wear and tire replacement 5000 miles into new tires. also the wear is on the inside of the wheel so there aren't any visual indications of wearing until the tires blew out. i have small children that cannot be put in that type of danger. | |||
| 08/15/2011 | 49000 | ||
| I bought my car used with 40,000 mile on it. the tires were perfect when i bought it. 9,000 miles later, my front tires kept going flat. i looked at them and the entire inside of the tires were worn through. i took it to the local tire shop and they told me the tires wore like that due to a bad alignment. my steering seemed fine. the manager of the shop came out to tell me that many of his customers with impalas have similar issues. a extra long factory installed camber bolt causes the vehicles to become un aligned, and causes excessive wear on the tires. | |||
| 08/04/2011 | 41232 | 1 | |
| I purchased a 2007 chevy impala 3.5 lt in 2011. soon discovered the back end shifts when going over rough, uneven roads and highways. it also shifts when going over manhole covers. when driving in mn snow and ice, it is very unsettling to have the back-end fishtail. i've complained to the local dealership, attorney general, and gm motors hq. i soon learned of the problems and exact same complaints that other 2007 chevy impala owners are having with this car. the other day my son used my car to run an errand and even he noticed that the back-end is faulty. i've had this car aligned two times within six months. i am frustrated that the local dealer will not take the car back and also that gm motors hq will not fix this dangerous problem. i'm stuck with a car that's not safe, thus limiting any freeway driving, especially in winter. *tr | |||
| 08/04/2011 | 41232 | ||
| I purchased a 2007 chevy impala 3.5 lt in 2011. soon discovered the back end shifts when going over rough, uneven roads and highways. it also shifts when going over manhole covers. when driving in mn snow and ice, it is very unsettling to have the back-end fishtail. i've complained to the local dealership, attorney general, and gm motors hq. i soon learned of the problems and exact same complaints that other 2007 chevy impala owners are having with this car. the other day my son used my car to run an errand and even he noticed that the back-end is faulty. i've had this car aligned two times within six months. i am frustrated that the local dealer will not take the car back and also that gm motors hq will not fix this dangerous problem. i'm stuck with a car that's not safe, thus limiting any freeway driving, especially in winter. | |||
| 09/10/2012 | 43000 | 1 | |
| I bought this car used 9 months ago and put new tires on it, one of the rear tires blew out on the inside where it was worn down the to steel and the other is down to showing steel and needs to be replaced as well. it is only the inside of the rear tires and it not visible when approaching the vehicle. this is something that seems to have been a recall on police impala's but not the standard impala but from a short search on the internet this seems to be a wide spread problem. *tr | |||
| 09/10/2012 | 43000 | ||
| I bought this car used 9 months ago and put new tires on it, one of the rear tires blew out on the inside where it was worn down the to steel and the other is down to showing steel and needs to be replaced as well. it is only the inside of the rear tires and it not visible when approaching the vehicle. this is something that seems to have been a recall on police impala's but not the standard impala but from a short search on the internet this seems to be a wide spread problem. | |||
| 10/10/2010 | 59596 | 1 | |
| Traveling down fm 247 south in huntsville, tx. @ posted speed of 60 mph around the time of about 1:10pm, when my rear tires involuntarily swerved causing my vehicle to steer cross lanes and crash off road onto grassy and wooded shoulder. crashed into debris including trees limbs, stumps. crash caused personal injury and damage to vehicle. *tr | |||
| 10/10/2010 | 59596 | ||
| Traviling down fm 247 south in huntsville, tx. @ posted speed of 60 mph around the time of about 1:10pm, when my rear tires involuntarily swerved causing my vehicle to steer cross lanes and crash off road onto grassy and wooded shoulder. crashed into debris including trees limbs, stumps. crash caused personal injury and damage to vehicle. | |||
| 05/07/2012 | 40000 | ||
| 2007 impala ss that i have owned since april 2011 and bought with 24,000 miles.the problem is with rear tires on the car wearing witihin one month after replacing, the instalation of tires is followed by a professional alignment and the tires still wear down to the wires. i have been through several sets of tires and alignments since i purchased the car and have not yet found a fix other than tires and alignment. documents have indicated that there are bad rear spindle rods on the rear of the car that gm has aknowledged are present and gm failed to repair them on all 2007-2008 impalas with the exception of police vehicles (approximately 23,000 police duty cars out of 450,000+ affected). gm will not replace these under warranty and i cannot find a repair for the issue. the car will slip out of alignment within a few days or weeks and cause very dangerous driving conditions if driven on rain, snow or any slippery surface, causing the car to sway in the rear, hydroplane and even lose control. this is an enourmous safety hazard for impala owners and also other drivers that may have an accident due to this issue. | |||
| 06/16/2008 | |||
| I noticed things about my car but ignored them because i thought, | |||
| 11/21/2011 | 30000 | ||
| My 2007 chevrolet impala was recently in chevrolet shop for 30,000 miles maintenance. i was shocked when told i needed tires. i am the original owner and drive to and from work and an occasional weekend trip. i have my tires rotated every 10,000 miles. what gives? | |||
| 05/06/2008 | 14000 | ||
| I had a company car, 2007 impala that was wearing the tires unevenly. i went through several sets of tires as a result of this problem. i thought that the tire dealership was not doing a good job however just noticed that there is lawsuit stating there was a problem with the spindles. my father, now owns the vehicle. and want to bring this to the nhtsa attention as well as to be notified of a recall as my father is now driving the vehicle. | |||
| 11/19/2010 | 66000 | ||
| Tl*the contact owns a 2007 chevrolet impala. the contact stated that the all four tires were worn down to the metal after a short period of time. the tires were replaced. the vehicle was taken to an authorized dealer who stated that they were unaware of the problem. a local mechanic stated that the wheels were the cause of the tire wear. the contact called the manufacturer who stated that they would look into the problem. additionally, there was corrosion on the emissions solenoid which she was alerted to when the check engine light illuminated. the vehicle was taken to the dealer who stated that either carbon was stuck in the valve or the solenoid was full of water. the vehicle was repaired. also, the cable to the battery was corroded. two mechanics inspected the vehicle and stated that the failure was not caused by normal wear and tear. the vehicle was repaired. the current mileage was approximately 73,000. the failure mileage was approximately 66,000. | |||
| 11/19/2010 | 66000 | ||
| Tl-the contact owns a 2007 chevrolet impala. the contact stated that the all four tires were worn after a short period of time; the tires were down to the metal. the tires were replaced. the vehicle was taken to an authorized dealer who stated that they were unaware of the problem. a local mechanic stated that the wheels were the cause of the tire wear. the contact called the manufacturer who stated that they would look into the problem. additionally, there was corrosion on the emissions solenoid which she was alerted to when the check engine light illuminated. the vehicle was taken to the dealer who stated that either carbon was stuck in the valve or the solenoid was filled with water. the vehicle was repaired. also, the cable to the battery was corroded. two mechanics inspected who stated that the failure was not caused by normal wear and tear. the vehicle was repaired. the current mileage was approximately 73,000. the failure mileage was approximately 66,000-bk | |||
| 11/30/2009 | 3 | ||
| I am now buying the 3rd set of rear tires in less than a year. the inside tread wears down to the wires every 13-16,000 miles. the vin on my car falls within the vin's listed on gm tsb 8032, however this car is not a police car. gm states that i must be hitting a pothole causing alignment problems. i must be hitting the same pothole at the same mileage all 3 times and it only affects the rear tires. there is extensive anecdotal references to this problem on numerous car complaint websites, including nhtsa. someone is going to get seriously hurt if gm is allowed to ignore this problem. gm's only solution is to sell me alignments and tires since it is my fault and even though the problem is identical to the issue noted by gm in tsb 8032, it can't possibly be related since the other identical problem only happens on police and government cars to which gm sells a lot of cars. the everyday individual does not have the complaining power of a large bulk purchaser. *tr | |||
| 09/11/2009 | 20000 | 1 | |
| Tires wearing on inside tread of all four tires. *tr | |||
| 08/28/2009 | 28800 | 1 | |
| All 4 wheels are out of alignment causing excessive wear on the inside of all 4 tires. i bought the vehicle 2 years ago and it had only 14000 miles. i believe it was a rental vehicle. i now have to replace all 4 tires and get a 4 wheel alignment done. i believe the problem was caused by the original manufacturer (poor quality control). the dealer said it was caused by the brand of tire on the vehicle which is nonsense. *tr | |||
| 12/16/2008 | 23000 | ||
| Tl*the contact owns a 2007 chevrolet impala. the contact noticed that the rear wheels had excessive tread wear. he took the vehicle to the dealer on numerous occasions and they replaced three rear sets of tires and performed three alignments. he called the manufacturer in reference to tsb numbers 10026504 and 10026484 (wheels) and was informed that they would only replace the component on the police and state vehicles. the tire information was unknown. the failure mileage was 23,000 and current mileage was 26,000. | |||
| 12/06/2007 | 49 | 1 | |
| When it rains the front wheel wells are extremely loud. it occurred everytime it rains once the tires were worn down. i went back to the purchase place and had their mechanics look at it and then i took it to a different mechanic neither of which found anything. i had to replace the front tires after 6 months of owning the vehicle and the rear tires 3 months later. *tr | |||