Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||||
| PI-0011A | 02/01/2011 | 10038344 | Ready | 06/15/2011 | |
| PI-0011A | 02/01/2011 | 10038344 | Gm: the front or rear door may not open from the inside or outside handle, the door will not unlock with any method. the probably cause an incorrect installation of a handle component. *rm | 06/15/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||
| 07/16/2009 | 11000 | ||
| Tl* the contact owns a 2008 chevrolet impala. the contact stated that the automatic door lock failed intermittingly. the door would not always lock and the contact was unable to determine when the doors were locked or not. the vehicle was taken to the dealer and the contact was told that the actuator needed to be replaced. the failure mileage was 11,000 and the current mileage was 48,000. | |||
| 11/01/2011 | 1 | ||
| We are getting ready to have to replace our third set of tires. we bought our impala new and replaced our first set of tires at feb. 2010 (38,000 miles). replaced again at 54,000 miles dec. 2011. replaced again at 65,000 nov. of 2012 and it is in need ot new rear tires again at 72,000. car shakes and back end slides in bad weather. service department states that it needs a cambor kit. research has shown that chevrolet produced a faulty suspension rod and recalled police owned vehicles but not consumer vehicles. do not feel safe in vehicle or allowing my 16 year old to drive it. my car is aligned and tires rotated and serviced frequently! tires wear down to metal sticking out of tires and inner wear is incredible. left tire behind the driver is the quickest to have problems and begin to cause car to shake. secondly, rear door automatic door locks quite working after 2 years of owning car. how do i become part of the class action law suit. *tr | |||
| 10/17/2012 | 1 | ||
| The left rear door actuator failed and the remote opener and the driver's and passenger's electric locks would not open or lock the left rear door from the inside. i was advised by local gm dealer that this problem does not constitute a safety recall, even though it involved passengers who would be riding in the back seat of the vehicle. *tr | |||
| 08/01/2012 | 1 | ||
| 2008 chevrolet impala. consumer states problem with back seat door locks *tgw the consumer stated the rear door locks did not operate when the vehicle was put in gear. the consumer stated if kids were in the back seat, they could easily open the doors. *jb | |||
| 06/01/2011 | 54000 | 1 | |
| Power door locks stopped working. i can open the drivers door with the key, but the other power locks do not open. it started with the rear locks and now includes all locks. this is dangerous because we carry our small grandchildren in their car seats in the back. the only way to unlock the doors is to roll down the power window and reach in to unlock. i have discussed this with chevrolet but they say they have no reports of others having this problem. this is hard to believe since there are so many reports of this on the internet forums. i believe this is a very serious safety issue. in an accident, the rear windows may not function and we would have to break out the rear windows to free our grandchildren. *tr | |||
| 07/20/2012 | 48000 | 1 | |
| Both rear power door locks have failed. they are inoperable from inside the vehicle. this has caused an unsafe condition for the passengers in the rear seats of the vehicle. this in a very common problem with the 2008 impalas. chevrolet is aware of the issue, but has not started a recall to address the issue. *tr | |||
| 06/01/2011 | 51000 | ||
| Tl* the contact owns a 2008 chevrolet impala. the contact stated the passenger side door lock failed. the dealer was notified and stated the door actuator part#20790495 needed to be replaced. the repairs cost was $300 and the dealer agreed to pay half. the manufacturer was notified of the failure and only advised her to file a complaint with nhtsa. the vin was unknown. the failure mileage was 45,000. the current mileage was 51,000. | |||
| 08/03/2008 | 68000 | ||
| Tl-the contact owns a 2008 chevrolet impala. the contact stated both rear doors on the vehicle will not lock or unlock. the vehicle was taken to the dealer who stated there are no recalls but a service bulletin pi-0011a; nhtsa item number: 10038344. component: latches/locks/linkages: doors: latch. to replace the locks it would cost $400 each and that does not include labour. the dealer stated they will not repair the vehicle unless the city od louisana pay for the repairs. the manufacturer was not contacted. the failure mileage was 68,000. mw | |||
| 12/10/2010 | 63164 | ||
| 2008 chevrolet impala gearshift could not be moved from park. towed to don brown chevrolet (after tow driver disconnected shift linkage). diagnosed as test and trace ground cirduit to broken wire in center console. talked to service manager who reported that technician stated wires moved when the shifter was moved which likely caused wire to break separate. potential for driver to be stuck in park in a risky / unsafe situation exists. | |||
| 05/15/2008 | 1 | ||
| Dear sir or madam, this past week we completed a purchase of a 2008 chevrolet impala form a local dealer in arnold, missouri. it is a model lt-1. after we got home i started to read the owners manual and examine the car. i eventually noticed that the trunk lid had no key hole. i checked an abbreviated manual we were given. it said i was to pull the rear seat back down to gain access to the trunk in case of emergency. they do not pull down in any way shape or form. i asked if i had come up with a dead battery and a child had crawled into the trunk that i was unloading and closed the trunk. how would i get the child out. no power, no key lock, no other access, unable to get to the battery to jump start the car. how do i save this child? the dealer called the manufacturer and the answer i got was i had opened a can of worms. so what do i do? *tr | |||
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||
| 04/01/2012 | 30000 | 2 | |
| Door locks fail to work with remote had one replaced in 2010 for the back door under warranty. now the other side went with only 30000 miles. warranty is up and it's a hazard because i have to pick the latch up, on the door before i can open it. it's hard for child or older person to do in an emergency. why should i have to pay a gm dealer to tell me the lock is no good. i think there should be a recall. | |||
| 05/30/2011 | 45000 | ||
| Tl*the contact owns a 2008 chevrolet impala. the contact stated that the rear door locks would not function and she could not open the rear doors. the vehicle was taken to an authorized dealer and they were unable to repair the failure. the vehicle was then taken to an independent repair shop and the door latches and motors were replaced. the manufacturer was made aware of the failure and offered no assistance. the failure mileage was 45,000. | |||