Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
AIR BAGS - FRONTAL
08V517000GENERAL MOTORS CORP.from 07/01/2008 to 09/30/2008V (Vehicle)7910/10/2008MFRGENERAL MOTORS CORP.10/06/200810/06/2008
Defect SummaryGm is recalling 79 my 2009 chevrolet impala vehicles. some of these vehicles have a passenger-side front air bag inflator that could fracture at an inflator tube during a deployment.
Consequence SummaryDuring a passenger-side air bag deployment, pieces of the inflator tube could strike and injure vehicle occupants and the air bag cushion would not inflate fully, reducing the capability of the bag to protect the passenger.
Corrective SummaryDealers will install a new passenger-side front air bag. the recall began on october 10, 2008. owners may contact chevrolet at 1-800-630-2438 or through their website at http://www.gmownercenter.com .
NotesGm recall no. 08342.customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
AIR BAGS
SB-07-09-41-010A02/01/201010034404Buick/cadillac/chevrolet/gmc: airbag light on, dtc b0071 and b0081 set (diagnose and replace right front seatbelt buckle, if necessary). upon investigation, the technician may find dtc b0071 set in the passenger presence system (pps) and11/10/2010
PIC-515705/01/200910030748Chevrolet: where an illuminated air bag warning or service air bag message are noted. dtc b0021 may be set. the rate of this occurrence could increase when the front passenger seat has been lowered. *pe11/24/2009
SB-08-09-41-002C02/01/200910029924General motors: diagnostic information for intermittent restraints, air bag (sir) indicator/lamp on with dtc(s) b0012, b0013, b0016, b0016, b0019, b0020, b0022, b0023, b0026, b0033, b0040, b0042 or b0044 set. this may be caused by a loose,07/20/2009
PIC-503612/01/200810028177Chevrolet: diagnosing air bag indicator on with one or more dtcs. *pe03/11/2009
AIR BAGS - FRONTAL
SB-07-09-41-010A02/01/201010034404Buick/cadillac/chevrolet/gmc: airbag light on, dtc b0071 and b0081 set (diagnose and replace right front seatbelt buckle, if necessary). upon investigation, the technician may find dtc b0071 set in the passenger presence system (pps) and11/10/2010
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
08-09-41-007G04/27/201210043830Passenger presence system (pps) may command passenger airbag indicator and seat belt reminder on when electronic devices (computers, mp3 players, cell phones, diagnostic scan tool, etc.) are placed on front passenger seat, dtcs 5045 or b04/27/2012
08-09-41-007D02/01/201110038262Ready06/14/2011
08-09-41-007D02/01/201110038262Gm: the front passenger airbag indicator may light when electronics are placed in the passenger seat. the electronics cause the vehicle to think there is a passenger sitting in the seat. *rm06/14/2011
08-09-41-007D05/01/2011SB-08-09-41-007E10038262Gm: the front passenger airbag indicator may light when electronics are placed in the passenger seat. the electronics cause the vehicle to think there is a passenger sitting in the seat. *rm updated 6/24/11. *pe06/14/2011
AIR BAGS - SIDE/WINDOW
PIC-518606/01/200910032895Chevrolet: the i/p illuminated air bag lamp and dtc b0014 is set. if diagnosis leads you to the left front seat side impact module, check for pinched or cut module wires at the seat recliner hinge. *pe06/08/2010

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
11/20/2012656501
 The city are working on the road and the pavement had a big dip in it and the car bottom out ,and than the air bag lite came on and says its the passage side. i took it to a chevy service center for repairs and they said the pps module went bad ,the dealer said no recall on it .i think this is not safe or fair .cost to fix $848.00. *tr
11/20/2012656501
 The city are working on the road and the pavement had a big dip in it and the car bottom out ,and than the air bag lite came on and says its the passage side. i took it to a chevy service center for repairs and they said the pps module went bad ,the dealer said no recall on it .i think this is not safe or fair .cost to fix $848.00. *tr
11/20/201265650
 The city are working on the road and the pavement had a big dip in it and the car bottom out ,and than the air bag lite came on and says its the passage side.i took it to a chevy sevice center for repairs and they said the pps module went bad ,the dealer said no recall on it .i think this is not safe or fair .cost to fix $848.00
11/20/201265650
 The city are working on the road and the pavement had a big dip in it and the car bottom out ,and than the air bag lite came on and says its the passage side.i took it to a chevy sevice center for repairs and they said the pps module went bad ,the dealer said no recall on it .i think this is not safe or fair .cost to fix $848.00
11/20/201265650
 The city are working on the road and the pavement had a big dip in it and the car bottom out ,and than the air bag lite came on and says its the passage side.i took it to a chevy sevice center for repairs and they said the pps module went bad ,the dealer said no recall on it .i think this is not safe or fair .cost to fix $848.00
09/21/201260000
 Tl* the contact owns a 2009 chevrolet impala. the contact stated that the service air bag warning light illuminated momentarily. the vehicle was not taken to dealer or a repair shop for diagnostic testing. the contact referenced nhtsa campaign id number: 08v517000 (air bags:frontal) and contacted the manufacturer who advised that the vin was not included in the recall. the approximate failure and current mileage was 60,000.
09/21/201260000
 Tl* the contact owns a 2009 chevrolet impala. the contact stated that the service air bag warning light illuminated momentarily. the vehicle was not taken to dealer or a repair shop for diagnostic testing. the contact referenced nhtsa campaign id number: 08v517000 (air bags:frontal) and contacted the manufacturer who advised that the vin was not included in the recall. the approximate failure and current mileage was 60,000.
09/21/201260000
 Tl* the contact owns a 2009 chevrolet impala. the contact stated that the service air bag warning light illuminated momentarily. the vehicle was not taken to dealer or a repair shop for diagnostic testing. the contact referenced nhtsa campaign id number: 08v517000 (air bags:frontal) and contacted the manufacturer who advised that the vin was not included in the recall. the approximate failure and current mileage was 60,000.
09/21/201260000
 Tl-the contact owns a 2009 chevrolet impala. the contact stated that the service air bag warning light illuminated momentarily. the vehicle was not taken to dealer or a repair shop for diagnostic testing. the contact referenced nhtsa campaign id number: 08v517000 (air bags:frontal) and contacted the manufacturer who advised that the vin was not included in the recall. the approximate failure and current mileage was 60,000. kmj
09/21/2012
 Tl-the contact owns a 2009 chevrolet impala. the contact stated there was a service air bag warning light illuminated momentarily. the warning light did not remain on. the vehicle was not taken to dealer or repair shop for diagnostic. there was a recall nhtsa 08v517000 (air bags:frontal), the manufacturer was made aware of the failure; however the vin was not included. the approximate failure and current mileage was 60,000.yn
03/01/2012
 Both my husband and myself have 2009 impalas. they both have issues with the airbag lights coming on and off. has anyone else experienced problems?
03/01/2012
 Both my husband and myself have 2009 impalas. they both have issues with the airbag lights coming on and off. has anyone else experienced problems?
03/01/2012
 Both my husband and myself have 2009 impalas. they both have issues with the airbag lights coming on and off. has anyone else experienced problems?
10/14/201140000
 The air bag light illuminated . we took the vehicle to gmc -buick dealer who said there was a problem with seatbelt anchor assembly and has had a recall. they said the car had been in for the recall id # 89931 and had been checked. we did not own the vehicle at that time. we bought the vehicle on 8/ 31/11 from a different dealership. we had owned the vehicle only 6 weeks when the problem arose. we don't know if problem was ever solved or if the trouble was just cleared. the light was off when we left the dealership this time. we believe if problem was properly repaired on the recall there would not be a problem at this time. this dealer (young- buick gmc) of owosso, mi said the cost of the repair is $190.79. we don't think that we should have to pay for this repair because it was a recall and the problem still exist. evidenty the problem still exists it must of not been fixed properly.
10/14/201140000
 The air bag light illuminated . we took the vehicle to gmc -buick dealer who said there was a problem with seatbelt anchor assembly and has had a recall. they said the car had been in for the recall id # 89931 and had been checked. we did not own the vehicle at that time. we bought the vehicle on 8/ 31/11 from a different dealership. we had owned the vehicle only 6 weeks when the problem arose. we don't know if problem was ever solved or if the trouble was just cleared. the light was off when we left the dealership this time. we believe if problem was properly repaired on the recall there would not be a problem at this time. this dealer (young- buick gmc) of owosso, mi said the cost of the repair is $190.79. we don't think that we should have to pay for this repair because it was a recall and the problem still exist. evidenty the problem still exists it must of not been fixed properly.
10/14/201140000
 The air bag light illuminated . we took the vehicle to gmc -buick dealer who said there was a problem with seatbelt anchor assembly and has had a recall. they said the car had been in for the recall id # 89931 and had been checked. we did not own the vehicle at that time. we bought the vehicle on 8/ 31/11 from a different dealership. we had owned the vehicle only 6 weeks when the problem arose. we don't know if problem was ever solved or if the trouble was just cleared. the light was off when we left the dealership this time. we believe if problem was properly repaired on the recall there would not be a problem at this time. this dealer (young- buick gmc) of owosso, mi said the cost of the repair is $190.79. we don't think that we should have to pay for this repair because it was a recall and the problem still exist. evidenty the problem still exists it must of not been fixed properly.
10/14/201140000
 The air bag light illuminated . we took the vehicle to gmc -buick dealer who said there was a problem with seatbelt anchor assembly and has had a recall. they said the car had been in for the recall id # 89931 and had been checked. we did not own the vehicle at that time. we bought the vehicle on 8/ 31/11 from a different dealership. we had owned the vehicle only 6 weeks when the problem arose. we don't know if problem was ever solved or if the trouble was just cleared. the light was off when we left the dealership this time. we believe if problem was properly repaired on the recall there would not be a problem at this time. this dealer (young- buick gmc) of owosso, mi said the cost of the repair is $190.79. we don't think that we should have to pay for this repair because it was a recall and the problem still exist. evidenty the problem still exists it must of not been fixed properly.
05/19/201139838
 Service air bag light has come on multiple times. taken into dealer each time, which found the following codes, b001a, b0014, b0020. dealer found and repaired the following, cpa comnnector to not be properly installed - r&r connector and installed properly, cpa connector under seat to be out of place - r&r connector and properly installed, found loose cpa connector on pass side seat belt presenioner - r&r connector and add dielectric, reinstall connector and cpa properly, found program update for related complaint, preformed program update on sdm and reset. when speaking to service manager, he said that there maybe a corrosion issue with the connectors within the air bag wiring system.
05/19/201139838
 Service air bag light has come on multiple times. taken into dealer each time, which found the following codes, b001a, b0014, b0020. dealer found and repaired the following, cpa comnnector to not be properly installed - r&r connector and installed properly, cpa connector under seat to be out of place - r&r connector and properly installed, found loose cpa connector on pass side seat belt presenioner - r&r connector and add dielectric, reinstall connector and cpa properly, found program update for related complaint, preformed program update on sdm and reset. when speaking to service manager, he said that there maybe a corrosion issue with the connectors within the air bag wiring system.
05/19/201139838
 Service air bag light has come on multiple times. taken into dealer each time, which found the following codes, b001a, b0014, b0020. dealer found and repaired the following, cpa comnnector to not be properly installed - r&r connector and installed properly, cpa connector under seat to be out of place - r&r connector and properly installed, found loose cpa connector on pass side seat belt presenioner - r&r connector and add dielectric, reinstall connector and cpa properly, found program update for related complaint, preformed program update on sdm and reset. when speaking to service manager, he said that there maybe a corrosion issue with the connectors within the air bag wiring system.
05/19/201139838
 Service air bag light has come on multiple times. taken into dealer each time, which found the following codes, b001a, b0014, b0020. dealer found and repaired the following, cpa comnnector to not be properly installed - r&r connector and installed properly, cpa connector under seat to be out of place - r&r connector and properly installed, found loose cpa connector on pass side seat belt presenioner - r&r connector and add dielectric, reinstall connector and cpa properly, found program update for related complaint, preformed program update on sdm and reset. when speaking to service manager, he said that there maybe a corrosion issue with the connectors within the air bag wiring system.
05/19/201139838
 Service air bag light has come on multiple times. taken into dealer each time, which found the following codes, b001a, b0014, b0020. dealer found and repaired the following, cpa comnnector to not be properly installed - r&r connector and installed properly, cpa connector under seat to be out of place - r&r connector and properly installed, found loose cpa connector on pass side seat belt presenioner - r&r connector and add dielectric, reinstall connector and cpa properly, found program update for related complaint, preformed program update on sdm and reset. when speaking to service manager, he said that there maybe a corrosion issue with the connectors within the air bag wiring system.
02/08/201159000
 Tl*the contact owns a 2009 chevrolet impala. the contact was sitting idle at a traffic stop when a vehicle crashed into the driver side door of the contacts vehicle. the airbags did not deploy. the impact caused the window glass to shatter and the contact sustained lacerations to the mouth and left arm. his neck and shoulders were also injured and the contact was transported to the hospital via ambulance. a police report was filed. the vehicle was destroyed and towed to a collision facility. the failure mileage was approximately 59,000.
02/08/201159000
 Tl*the contact owns a 2009 chevrolet impala. the contact was sitting idle at a traffic stop when a vehicle crashed into the driver side door of the contacts vehicle. the airbags did not deploy. the impact caused the window glass to shatter and the contact sustained lacerations to the mouth and left arm. his neck and shoulders were also injured and the contact was transported to the hospital via ambulance. a police report was filed. the vehicle was destroyed and towed to a collision facility. the failure mileage was approximately 59,000.
02/08/201159000
 Tl-the contact owns a 2009 chevrolet impala. while the contact came to a complete stop at the intersection, an opposing vehicle swervred, went airborne and then landed onto the road and crashed into the front driver?s side door. the impact caused the window glass to shatter. the contact suffered from broken pieces of glass inside the mouth, and sustained laceration to the left arm. also, there were injuries to the neck and shoulder area. the contact was transported to the hospital. a police report was filed of the incident. the vehicle was destroyed and towed to a collision facility. the failure mileage was approximately 59,000. js
02/08/201159000
 Tl-the contact owns a 2009 chevrolet impala. while the contact came to a complete stop at the intersection, an opposing vehicle swervred, went airborne and then landed onto the road and crashed into the front driver?s side door. the impact caused the window glass to shatter. the contact suffered from broken pieces of glass inside the mouth, and sustained laceration to the left arm. also, there were injuries to the neck and shoulder area. the contact was transported to the hospital. a police report was filed of the incident. the vehicle was destroyed and towed to a collision facility. the failure mileage was approximately 59,000. js
04/30/200912000
 Tl-the contact rented a 2009 chevrolet impala. while driving approximately 45 mph another vehicle crashed into her and none of the air bags deployed. the seat belts also did not hold any of the passengers firm. the police appeared on the scene and 4 major injuries were reported. all 4 passengers were taken to the hospital to have their injuries treated. the vehicle was destroyed and towed to an independent repair shop. she was not sure if the vehicle was ever examined for the cause of failure. the failure and current mileages were 12,000. sm.
04/30/200912000
 Tl-the contact rented a 2009 chevrolet impala. while driving approximately 45 mph another vehicle crashed into her and none of the air bags deployed. the seat belts also did not hold any of the passengers firm. the police appeared on the scene and 4 major injuries were reported. all 4 passengers were taken to the hospital to have their injuries treated. the vehicle was destroyed and towed to an independent repair shop. she was not sure if the vehicle was ever examined for the cause of failure. the failure and current mileages were 12,000. sm.
04/30/200912000
 Tl-the contact rented a 2009 chevrolet impala. while driving approximately 45 mph another vehicle crashed into her and none of the air bags deployed. the seat belts also did not hold any of the passengers firm. the police appeared on the scene and 4 major injuries were reported. all 4 passengers were taken to the hospital to have their injuries treated. the vehicle was destroyed and towed to an independent repair shop. she was not sure if the vehicle was ever examined for the cause of failure. the failure and current mileages were 12,000. sm.
04/30/200912000
 Tl-the contact rented a 2009 chevrolet impala. while driving approximately 45 mph another vehicle crashed into her and none of the air bags deployed. the seat belts also did not hold any of the passengers firm. the police appeared on the scene and 4 major injuries were reported. all 4 passengers were taken to the hospital to have their injuries treated. the vehicle was destroyed and towed to an independent repair shop. she was not sure if the vehicle was ever examined for the cause of failure. the failure and current mileages were 12,000. sm.
04/30/200912000
 Tl-the contact rented a 2009 chevrolet impala. while driving approximately 45 mph another vehicle crashed into her and none of the air bags deployed. the seat belts also did not hold any of the passengers firm. the police appeared on the scene and 4 major injuries were reported. all 4 passengers were taken to the hospital to have their injuries treated. the vehicle was destroyed and towed to an independent repair shop. she was not sure if the vehicle was ever examined for the cause of failure. the failure and current mileages were 12,000. sm.
04/04/2009201
 We purchased a 2009 chevy impala in april . my wife has a tail bone medical issue that necessitates that she sit on a special pillow while riding in a vehicle. the seat displaces her weight evenly across the seat. the problem is that the air bag sensor on the passenger compartment doesn't recognize her weight sitting on the seat, so the passenger side air bag doesn't show it is operative. we returned to the dealer who told us to set a magazine underneath her to make the sensor work. it does activate the passenger air bag on button sometimes, however, the majority of the time it will not activate and my wife is not protected. i called general motors and they didn't have any solution to this safety issue, except to tell me that my wife should ride in the back seat! the dealership has no further answers for us. we are extremely frustrated that my wife is riding in a brand new vehicle unprotected by her airbag nearly all the time. can you please investigate? thank you! *tr
AIR BAGS - FRONTAL
12/01/20101
 2009 chevrolet impala. consumer states that the vehicle has multiple problems and was included in a recall. he states that the 3 of the 4 door actuators were broken. *kb the consumer also stated the front passenger seat had a problem with a flashing red light if a pencil or piece paper was placed in the seat. *jb
12/01/20101
 2009 chevrolet impala. consumer states that the vehicle has multiple problems and was included in a recall. he states that the 3 of the 4 door actuators were broken. *kb the consumer also stated the front passenger seat had a problem with a flashing red light if a pencil or piece paper was placed in the seat. *jb
12/01/20101
 2009 chevrolet impala. consumer states that the vehicle has multiple problems and was included in a recall. he states that the 3 of the 4 door actuators were broken. *kb the consumer also stated the front passenger seat had a problem with a flashing red light if a pencil or piece paper was placed in the seat. *jb