Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SUSPENSION - FRONT - CONTROL ARM - LOWER ARM | ||||||||||||||||
| 12V377000 | GENERAL MOTORS LLC | V (Vehicle) | 36413 | MFR | General Motors LLC | 08/03/2012 | 08/03/2012 | |||||||||
| Defect Summary | General motors (gm) is recalling certain model year 2008-2012 chevrolet impala police vehicles because the front lower control arms may fracture. this safety recall does not include non-police chevrolet impala vehicles. | |||||||||||||||
| Consequence Summary | A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Gm will notify owners, and dealers will replace both front lower control arms, free of charge. the safety recall is expected to begin on august 21, 2012. owners may contact the chevrolet owner center at 1-866-694-6546. | |||||||||||||||
| Notes | Gm's campaign number is 12104.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153), or go to www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| SB-11-03-08-002 | 05/01/2011 | 10038669 | Gm: on some police package vehicles there is a loud bang or clunk heard from the frame impacting the ground. 2006-2011 impala. *rm | 06/24/2011 | |
| SB-11-03-08-002 | 05/01/2011 | 10038669 | Ready | 06/24/2011 | |
| SUSPENSION - AUTOMATIC STABILITY CONTROL (ASC) | |||||
| PIC-4868 | 05/01/2008 | 10025666 | Abs, traction control, or stability tell tales on (dtc c0035-c0052). the abs, traction control, or service stability system (if equipped) warning telltales illuminate. *pe | 08/28/2008 | |
| SUSPENSION - FRONT | |||||
| SB-11-03-08-002 | 05/01/2011 | 10038669 | Ready | 06/24/2011 | |
| SB-11-03-08-002 | 05/01/2011 | 10038669 | Gm: on some police package vehicles there is a loud bang or clunk heard from the frame impacting the ground. 2006-2011 impala. *rm | 06/24/2011 | |
| SUSPENSION - FRONT - WHEEL BEARING | |||||
| TB-11-03-08-001 | 04/01/2011 | 10039027 | Ready | 06/30/2011 | |
| TB-11-03-08-001 | 04/01/2011 | 10039027 | Gm: 2006-2011 impala. there is a growl noise in the front of the vehicle when driving 20-50mph. this may be caused by a loss of preload on the wheel bearings. *rm | 06/30/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 09/28/2012 | 94000 | 1 | |
| I was driving and when i brake i notice a violent shaking in the steering wheel and the car also shakes. *tr | |||
| 09/28/2012 | 94000 | ||
| I was driving and when i brake i notice a violent shaking in the steering wheel and the car also shakes. | |||
| 06/21/2012 | 27000 | 1 | |
| Had the car in for normal inspection and was informed i had uneven rear tire wear on rear tires.. they had to grind the rear spindle to get proper four wheel alignment 2011. 12 months late 2012 was informed in 2012 inspection had to replace all four tire and four wheel alignment and have two rear spindle bolt to complete job. there was never a mention of the class action lawsuit or if the dealer would stand hind the product and warranty the work done. *tr | |||
| 09/28/2012 | 94000 | ||
| I was driving and when i brake i notice a violent shaking in the steering wheel and the car also shakes. | |||
| 06/21/2012 | 27000 | ||
| Had the car in for normal inspection and was informed i had uneven rear tire wear on rear tires.. they had to grind the rear spindle to get proper four wheel alignment 2011. 12 months late 2012 was informed in 2012 inspection had to replace all four tire and four wheel alignment and have two rear spindle bolt to complete job. there was never a mention of the class action lawsuit or if the dealer would stand hind the product and warranty the work done. | |||
| 09/28/2012 | 94000 | ||
| I was driving and when i brake i notice a violent shaking in the steering wheel and the car also shakes. | |||
| 06/21/2012 | 27000 | ||
| Had the car in for normal inspection and was informed i had uneven rear tire wear on rear tires.. they had to grind the rear spindle to get proper four wheel alignment 2011. 12 months late 2012 was informed in 2012 inspection had to replace all four tire and four wheel alignment and have two rear spindle bolt to complete job. there was never a mention of the class action lawsuit or if the dealer would stand hind the product and warranty the work done. | |||
| 01/04/2012 | 23000 | ||
| Tl* the contact owns a 2009 chevrolet impala. the contact stated that while inspecting the tires, he noticed that all four tires were wearing unevenly. the vehicle was taken to a private mechanic where it was confirmed that the wheel chambers had failed causing the tires to cup. the vehicle was repaired. the manufacturer was contacted. the failure mileage was 23,000 and the current mileage was 31,000. | |||
| 06/21/2012 | 27000 | ||
| Had the car in for normal inspection and was informed i had uneven rear tire wear on rear tires.. they had to grind the rear spindle to get proper four wheel alignment 2011. 12 months late 2012 was informed in 2012 inspection had to replace all four tire and four wheel alignment and have two rear spindle bolt to complete job. there was never a mention of the class action lawsuit or if the dealer would stand hind the product and warranty the work done. | |||
| 01/04/2012 | 23000 | ||
| Tl- the contact owns a 2009 chevrolet impala. the contact stated that while inspecting the tires, he noticed that all four tires were wearing unevenly. the vehicle was taken to a private mechanic where it was confirmed that the wheel chambers had failed causing the tires to cup. the vehicle was repaired. the manufacturer was contacted. the failure mileage was 23,000 and the current mileage was 31,000. kmj | |||
| 01/04/2012 | 23000 | ||
| Tl- the contact owns a 2009 chevrolet impala. the contact stated while inspecting his tires he noticed all four tires were wearing unevenly. the vehicle was taken to a private mechanic where it was confirmed that the cambers had failed causing the tires to cup. the vehicle was repaired. the manufacturer was contacted. the failure mileage was 23,000 and the current mileage was 31,000. mh | |||
| 12/19/2011 | 80000 | ||
| Tl-the contact owes a 2009 chevrolet impala. the contact stated while making a left hand turn the steering wheel fail. the vehicle was driven to a mechanic shop who inspected the failure and stated the rack and pinion needed to be replace. the repairs would cost $900 at the owners expense. the manufacturer was not notified. the failure mileage was 80,000. mw | |||
| 09/25/2011 | |||
| My 09 impala ltz has already had a blowout on the driver's side front due to a gouging around the entire diameter of the inside of the tire. i checked the passenger side and there were wires showing on that tire, as well as the same gouging. the rest of the tread was fine on the front tires. the tires were replaced and the car was aligned. this past weekend, just before my wife left in the car to head on a 350 mile trip, i happened to notice that, again, wires were showing on these tires, also. upon further inspection, i noticed that these tires also had the same gouging to them. i checked the rear tires and they have the same gouging, although not as bad as the front. the strut plate, attached to the strut just above the tire, is about a half of an inch above the tires. it is easy to see where the tires have rubbed these plates at all four corners of the vehicle. i have read online of other impalas with the same problem, where people had cut or bent the strut plates, but this is something i would rather not do. | |||
| 09/01/2011 | 2 | ||
| 2009 chevrolet impala. consumer writes in regards to possible spindle arm problem causing premature tire wear *tgw the consumer stated he had to replace the tires twice, due to the defect. the dealer informed the consumer there was nothing wrong with the vehicle and suggested the consumer rotate the tires more. *jb | |||
| 09/20/2010 | 15000 | ||
| I have a 2009 impala with barely 15000 miles. took in for oil change and tire rotation at a firestone business. mechanic states that front tires would not pass inspection, and recommended 2 front tires and lifetime front end alignment for a cost of almost 750.00. did not take him up on his generous offer. this was just before the car hit 15k miles. car has been serviced every 5k, and up until just over 10k, tire condition was stated as good-9/32 tread is still on tires. so, between 10k & 15 k, they are now no longer any good? have seen quite a few complaints onlilne about 2009 impala tires wearing out prematurely, as did the 2008's(which my wife has) front end has never shaken, shimied or anything else-still drives down the road at 50 with no problem at all. am wondering if gm is going to give me a hassle about this-not a good advertisement for this model at all! | |||
| SUSPENSION - FRONT | |||
| 08/15/2011 | 49603 | ||
| A 2009 chevy impala police package cruiser car came into our shop this morning . the complaint was of chirping tires sound around turns.upon inspection we found that the right lower control arm has broken away from the bushing area. causing the alignment to be off and the control arm to be unstable. this condition could have lead to a accident if gone undetected or resulted in loss of control during a high speed pursuit. this is the second vehicle to have this condition. we have grounded our fleet of cruisers so they can be brought in and inspected one at a time.we have found one additional car that the arm is cracked but not yet broken through. all of the defects have been on the right side upto now. | |||
| 08/01/2011 | 16000 | ||
| Tl-the contact owns a 2009 chevrolet impala. the contact stated that the vehicle was being inspected by a local mechanic, when she was informed that the front suspension failed. the dealer and manufacturer were not made aware of the failure. the vehicle was not repaired. the failure mileage was 16,000 and the current mileage was 20,000. sm. | |||
| 08/01/2011 | 16000 | ||
| Tl- the contact owns a 2009 chevrolet impala. the contact stated that the vehicle was being inspected by a local mechanic, whom made the contact aware that the front suspension had failed. the dealer nor manufacturer were notified of the failure. the failure was not remedied. the failure mileage was 16,000 and the current mileage was 20,000. nw | |||