Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| TIRES | |||||
| PIC-5406 | 12/01/2010 | 10037807 | Ready | 06/06/2011 | |
| PIC-5406 | 12/01/2010 | 10037807 | Gm: the rear tires are wearing or appear to be out of alignment. 2007-2011 impala. *rm | 06/06/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 10/22/2010 | 3838 | 1 | |
| I had purchased a 2010 chevrolet impala in july, 2010. the first attempt at repair of the front end vibration was on 10/22/2010. the dealership did not recognize the vibration. the vehicle tires were rotated on 01/26/11 in an attempt to stop the vibration in the front end. the vehicle was taken in on 03/18/11 for front end noise (thump) while turning the wheels. the vehicle was taken in on 07/07/11 for the thumping noise in the front end while turning the wheels. the vehicle was taken in on 07/28/11 for a front end thumping noise when turning the wheels. the vehicle was taken in on 08/16/11 for a front end thumping noise and the dealership notices the tires were wearing slightly cupped on the inside edge. the vehicle was taken in on 09/08/11 for a whining noise from the engine bay and power steering fluid was flushed. the vehicle was taken in on 04/09/12 for front end thumping noise, wheel bearing, transmission surge, and whine noise from radio. the vehicle was taken in on 06/27/12 for rough idle, tire replacement, transmission. the vehicle was taken in on 07/27/12 for rough idle, transmission surge, thump noise in front end and whine noise in radio. the vehicle was taken in on 10/05/12 for transmission surge, rough idle, thump noise in front end, and whine noise in radio. the outcome at this point is the dealership tried to reprogram the vehicle, gm approved replacement of all four tires, a replacement of the power steering pump, wheel bearing on driver front side. the dealerships have done two throttle body cleanings. the dealership has stated they will replace the rotors but gm would not approve replacement only turning on the rotors. this case has been opened with the better business bureau whom advised me to contact nhtsa. gm refuses to replace parts because their computer system cannot tell them what is wrong with the vehicle. gm has recalled the police vehicles for front end suspension and has a lawsuit pending in michigan for personal vehicle. *tr | |||
| 10/22/2010 | 3838 | ||
| I had purchased a 2010 chevrolet impala in july, 2010. the first attempt at repair of the front end vibration was on 10/22/2010. the dealership did not recognize the vibration. the vehicle tires were rotated on 01/26/11 in an attempt to stop the vibration in the front end. the vehicle was taken in on 03/18/11 for front end noise (thump) while turning the wheels. the vehicle was taken in on 07/07/11 for the thumping noise in the front end while turning the wheels. the vehicle was taken in on 07/28/11 for a front end thumping noise when turning the wheels. the vehicle was taken in on 08/16/11 for a front end thumping noise and the dealership notices the tires were wearing slightly cupped on the inside edge. the vehicle was taken in on 09/08/11 for a whining noise from tne engine bay and power steering fluid was flushed. the vehicle was taken in on 04/09/12 for front end thumping noise, wheel bearing, transmission surge, and whine noise from radio. the vehicle was taken in on 06/27/12 for rough idle, tire replacement, transmission. the vehicle was taken in on 07/27/12 for rough idle, transmission surge, thump noise in front end and whine noise in radio. the vehicle was taken in on 10/05/12 for transmission surge, rough idle, thump noise in front end, and whine noise in radio. the outcome at this point is the dealership tried to reprogram the vehicle, gm approved replacement of all four tires, a replacement of the power steering pump, wheel bearing on driver front side. the dealerships have done two throttle body cleanings. the dealership has stated they will replace the rotors but gm would not approve replacement only turning on the rotors. this case has been opend with the better business bureau whom advised me to contact nhtsa. gm refuses to replace parts because their computer system cannot tell them what is wrong with the vehicle. gm has recalled the police vehicles for front end suspension and has a lawsuit pending in michigan for personal vehicl | |||
| 06/23/2011 | 19701 | ||
| Took 2010 impala ltz to have oil changed and tires rotated. they found the front tires to be worn badly on the inside of each tire. the driver's side had much worse wear with the steel cords visible. we bought the car from a dealership with over 10,000 miles on it. it now has 19,000. in an online search, we found that the car had work done on the steering before we purchased it. it still has a problem with a growling sound in the steering at times. could that effect tire wear? | |||
| 12/24/2010 | 3500 | ||
| Tl- the contact owns a 2010 chevrolet impala with good year radial tire p225-55r17 95t, department of transportation number m643hhdr061, serial number 0266496130292535, the contact noticed the passenger front tire failed, the vehicle was taken to the garage whom performed a diagnosed, the failure was located at the tire side wall had a leak. the dealer was contacted they advised the failure was not due to a defected side wall. the dealer stated the contact crashed an object on the road causing the tire to fail, and they will not be responsible for the total cost for the tire replacement. the tire was replaced. the failure mileage was 3,500 and the current mileage was 39,050. li | |||
| TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS | |||
| 08/24/2011 | |||
| I am the owner of 3 quick lube centers and service thousands of vehicles per month. there is a problem with the valve stems on the newer tires with the tpms. the metal used is substandard, they break very easily. i have seen them break by taking off the metal cap covering the valve stem. i have had to repair close to one hundred of these because of the substandard metal being used. this is a safty issue, i hope you can look into this. you asked to identify a spcific make and model and i chose a 2010 chevy impala, but many manufactures use these valve stems | |||